[{"model": "gemini-3.1-flash-lite", "task": "classify", "item": "classify-01", "score": 1.0, "prompt_tokens": 183, "completion_tokens": 1, "reasoning_tokens": null, "latency_s": 1.053, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "billing"}, {"model": "gemini-3.1-flash-lite", "task": "classify", "item": "classify-02", "score": 1.0, "prompt_tokens": 186, "completion_tokens": 3, "reasoning_tokens": null, "latency_s": 1.105, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "technical_issue"}, {"model": "gemini-3.1-flash-lite", "task": "extract", "item": "extract-01", "score": 1.0, "prompt_tokens": 250, "completion_tokens": 120, "reasoning_tokens": null, "latency_s": 1.225, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"name\": \"Maya Okafor\",\n  \"company\": \"Harbor & Finch\",\n  \"email\": \"maya.okafor@harbor.example\",\n  \"phone\": \"+17248622681\",\n  \"date\": \"2027-02-11\",\n  \"amount\": 15000,\n  \"currency\": \"USD\",\n  \"product\": \"Echo Headset H2\",\n  \"priority\": \"low\"\n}\n```"}, {"model": "gemini-3.1-flash-lite", "task": "extract", "item": "extract-02", "score": 1.0, "prompt_tokens": 249, "completion_tokens": 118, "reasoning_tokens": null, "latency_s": 1.245, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"name\": \"Tomas Vogel\",\n  \"company\": \"Quillstone Labs\",\n  \"email\": \"tomas.vogel@quillstone.example\",\n  \"phone\": \"+19867028226\",\n  \"date\": \"2027-09-27\",\n  \"amount\": 980,\n  \"currency\": \"USD\",\n  \"product\": \"Pulse Barcode Scanner\",\n  \"priority\": \"normal\"\n}\n```"}, {"model": "gemini-3.1-flash-lite", "task": "invoice", "item": "invoice-01", "score": 1.0, "prompt_tokens": 301, "completion_tokens": 139, "reasoning_tokens": null, "latency_s": 1.323, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2029-3683\",\n  \"vendor\": \"Kopernik Office Supply\",\n  \"invoice_date\": \"2027-09-05\",\n  \"due_date\": \"2027-09-20\",\n  \"currency\": \"USD\",\n  \"line_item_count\": 3,\n  \"subtotal\": 646.53,\n  \"tax_total\": 54.96,\n  \"total\": 701.49\n}\n```"}, {"model": "gemini-3.1-flash-lite", "task": "invoice", "item": "invoice-02", "score": 1.0, "prompt_tokens": 360, "completion_tokens": 139, "reasoning_tokens": null, "latency_s": 1.252, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2027-4416\",\n  \"vendor\": \"Blue Heron Catering\",\n  \"invoice_date\": \"2027-08-16\",\n  \"due_date\": \"2027-08-16\",\n  \"currency\": \"GBP\",\n  \"line_item_count\": 5,\n  \"subtotal\": 1604.97,\n  \"tax_total\": 136.42,\n  \"total\": 1741.39\n}\n```"}, {"model": "gemini-3.1-flash-lite", "task": "sql", "item": "sql-01", "score": 1.0, "prompt_tokens": 204, "completion_tokens": 10, "reasoning_tokens": null, "latency_s": 1.069, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT plan, COUNT(*) FROM customers GROUP BY plan"}, {"model": "gemini-3.1-flash-lite", "task": "sql", "item": "sql-02", "score": 1.0, "prompt_tokens": 206, "completion_tokens": 15, "reasoning_tokens": null, "latency_s": 1.077, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT name FROM customers WHERE country = 'VN' ORDER BY name ASC;"}, {"model": "gemini-3.1-flash-lite", "task": "route", "item": "route-01", "score": 1.0, "prompt_tokens": 279, "completion_tokens": 8, "reasoning_tokens": null, "latency_s": 0.75, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"lookup_order\"}"}, {"model": "gemini-3.1-flash-lite", "task": "route", "item": "route-02", "score": 1.0, "prompt_tokens": 276, "completion_tokens": 13, "reasoning_tokens": null, "latency_s": 1.165, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\"tool\": \"search_kb\"}\n```"}, {"model": "gemini-3.1-flash-lite", "task": "support", "item": "support-01", "score": 1.0, "prompt_tokens": 660, "completion_tokens": 88, "reasoning_tokens": null, "latency_s": 0.878, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=3/3", "output": "Hello! Yes, you can return your keyboard since it is within 30 days of delivery. \n\nBecause the hardware has been opened, it carries a 15% restocking fee. Additionally, unless the item is defective or wrong, a $7.50 return shipping label cost will be deducted from your refund. The refund will be issued to your original payment method 5-7 business days after we receive the item."}, {"model": "gemini-3.1-flash-lite", "task": "support", "item": "support-02", "score": 0.6666666666666666, "prompt_tokens": 648, "completion_tokens": 36, "reasoning_tokens": null, "latency_s": 1.191, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=1/2", "output": "Hello! I am sorry to hear your headset arrived dead on arrival. Return shipping is completely free for defective items, so you will not need to pay anything to send it back."}, {"model": "gemini-3.1-flash-lite", "task": "summarize", "item": "summarize-01", "score": 1.0, "prompt_tokens": 288, "completion_tokens": 72, "reasoning_tokens": null, "latency_s": 1.006, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Customer's Problem:** Sync stopped following the v5.2 update.\n**Root Cause:** Corrupted local cache file.\n**Done/Promised:** Support located the issue in the logs, cleared the cache, and re-synced. \n**Next Step:** Customer (Priya Okafor) to confirm if sync is working."}, {"model": "gemini-3.1-flash-lite", "task": "email", "item": "email-01", "score": 1.0, "prompt_tokens": 119, "completion_tokens": 62, "reasoning_tokens": null, "latency_s": 1.002, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=7/7", "output": "Hi Tomas,\n\nWe are approving a $25 shipping credit for the delay, though we cannot offer a refund for the order itself. The credit will be applied automatically within 2 business days. We sincerely apologize that your order arrived late and that you missed your event. \n\nSam, Brightlane Support"}, {"model": "gemini-3.1-flash-lite", "task": "summarize", "item": "summarize-02", "score": 1.0, "prompt_tokens": 293, "completion_tokens": 64, "reasoning_tokens": null, "latency_s": 1.483, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Summary:**\n\n**Problem:** Invoices were sent to an old billing email. \n**Root Cause:** Billing contact was not updated after a company merger.\n**Action Taken:** Leo updated the billing contact and resent the invoices; provided invoice location instructions. \n**Next Step:** Finance to confirm receipt."}, {"model": "gemini-3.1-flash-lite", "task": "email", "item": "email-02", "score": 1.0, "prompt_tokens": 131, "completion_tokens": 69, "reasoning_tokens": null, "latency_s": 1.151, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=6/6", "output": "Hi Oscar,\n\nYour full pro-rata refund of $108 has been approved and will arrive in your account in 5-7 business days, since your annual purchase was made 9 days ago. \n\nWould you like me to go ahead and switch your account to the monthly plan now? \n\nSam, Brightlane Support"}, {"model": "gemini-3.1-flash-lite", "task": "translate", "item": "translate-01", "score": 0.8, "prompt_tokens": 54, "completion_tokens": 32, "reasoning_tokens": null, "latency_s": 1.088, "finish": "stop", "error": null, "attempts": 1, "note": "det=3/3 judge=1/2", "output": "Đơn hàng #4821 của bạn sẽ được giao vào ngày 14 tháng 3. Theo dõi tại brightlane.example/track."}, {"model": "gemini-3.1-flash-lite", "task": "translate", "item": "translate-02", "score": 1.0, "prompt_tokens": 45, "completion_tokens": 22, "reasoning_tokens": null, "latency_s": 1.124, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "Vui lòng đặt lại mật khẩu của bạn trong vòng 24 giờ hoặc liên kết sẽ hết hạn."}, {"model": "gemini-3.1-flash-lite", "task": "rag", "item": "rag-01", "score": 1.0, "prompt_tokens": 284, "completion_tokens": 46, "reasoning_tokens": null, "latency_s": 1.255, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "On the Standard plan, the request limit is 600 requests per minute per API key [2]. When this limit is exceeded, the API returns HTTP 429 along with a Retry-After header [2]."}, {"model": "gemini-3.1-flash-lite", "task": "rag", "item": "rag-02", "score": 1.0, "prompt_tokens": 235, "completion_tokens": 19, "reasoning_tokens": null, "latency_s": 0.893, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "No, you cannot. A project's region cannot be changed after project creation [3]."}, {"model": "gemini-3.1-flash-lite", "task": "classify", "item": "classify-03", "score": 1.0, "prompt_tokens": 184, "completion_tokens": 3, "reasoning_tokens": null, "latency_s": 0.771, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "account_access"}, {"model": "gemini-3.1-flash-lite", "task": "classify", "item": "classify-04", "score": 1.0, "prompt_tokens": 182, "completion_tokens": 3, "reasoning_tokens": null, "latency_s": 0.994, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "shipping_delivery"}, {"model": "gemini-3.1-flash-lite", "task": "classify", "item": "classify-05", "score": 1.0, "prompt_tokens": 184, "completion_tokens": 4, "reasoning_tokens": null, "latency_s": 0.77, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "cancellation_refund"}, {"model": "gemini-3.1-flash-lite", "task": "classify", "item": "classify-06", "score": 1.0, "prompt_tokens": 182, "completion_tokens": 3, "reasoning_tokens": null, "latency_s": 0.902, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "feature_request"}, {"model": "gemini-3.1-flash-lite", "task": "classify", "item": "classify-07", "score": 1.0, "prompt_tokens": 189, "completion_tokens": 4, "reasoning_tokens": null, "latency_s": 0.751, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "cancellation_refund"}, {"model": "gemini-3.1-flash-lite", "task": "classify", "item": "classify-09", "score": 1.0, "prompt_tokens": 188, "completion_tokens": 3, "reasoning_tokens": null, "latency_s": 0.794, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "account_access"}, {"model": "gemini-3.1-flash-lite", "task": "classify", "item": "classify-08", "score": 1.0, "prompt_tokens": 188, "completion_tokens": 1, "reasoning_tokens": null, "latency_s": 1.154, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "billing"}, {"model": "gemini-3.1-flash-lite", "task": "classify", "item": "classify-10", "score": 1.0, "prompt_tokens": 189, "completion_tokens": 3, "reasoning_tokens": null, "latency_s": 0.873, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "technical_issue"}, {"model": "gemini-3.1-flash-lite", "task": "classify", "item": "classify-11", "score": 1.0, "prompt_tokens": 194, "completion_tokens": 3, "reasoning_tokens": null, "latency_s": 0.755, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "feature_request"}, {"model": "gemini-3.1-flash-lite", "task": "classify", "item": "classify-12", "score": 1.0, "prompt_tokens": 189, "completion_tokens": 3, "reasoning_tokens": null, "latency_s": 0.841, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "shipping_delivery"}, {"model": "gemini-3.1-flash-lite", "task": "classify", "item": "classify-13", "score": 1.0, "prompt_tokens": 188, "completion_tokens": 3, "reasoning_tokens": null, "latency_s": 0.726, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "shipping_delivery"}, {"model": "gemini-3.1-flash-lite", "task": "classify", "item": "classify-14", "score": 1.0, "prompt_tokens": 183, "completion_tokens": 1, "reasoning_tokens": null, "latency_s": 0.626, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "billing"}, {"model": "gemini-3.1-flash-lite", "task": "classify", "item": "classify-15", "score": 1.0, "prompt_tokens": 185, "completion_tokens": 1, "reasoning_tokens": null, "latency_s": 0.896, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "other"}, {"model": "gemini-3.1-flash-lite", "task": "classify", "item": "classify-16", "score": 1.0, "prompt_tokens": 188, "completion_tokens": 3, "reasoning_tokens": null, "latency_s": 0.753, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "account_access"}, {"model": "gemini-3.1-flash-lite", "task": "classify", "item": "classify-17", "score": 1.0, "prompt_tokens": 185, "completion_tokens": 3, "reasoning_tokens": null, "latency_s": 0.729, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "technical_issue"}, {"model": "gemini-3.1-flash-lite", "task": "classify", "item": "classify-18", "score": 1.0, "prompt_tokens": 186, "completion_tokens": 3, "reasoning_tokens": null, "latency_s": 0.797, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "feature_request"}, {"model": "gemini-3.1-flash-lite", "task": "classify", "item": "classify-19", "score": 1.0, "prompt_tokens": 184, "completion_tokens": 4, "reasoning_tokens": null, "latency_s": 0.821, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "cancellation_refund"}, {"model": "gemini-3.1-flash-lite", "task": "classify", "item": "classify-20", "score": 1.0, "prompt_tokens": 187, "completion_tokens": 1, "reasoning_tokens": null, "latency_s": 0.846, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "other"}, {"model": "gemini-3.1-flash-lite", "task": "extract", "item": "extract-03", "score": 1.0, "prompt_tokens": 259, "completion_tokens": 113, "reasoning_tokens": null, "latency_s": 0.834, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"name\": \"Linh Hale\",\n  \"company\": \"Brightwell Foods\",\n  \"email\": \"linh.hale@brightwell.example\",\n  \"phone\": \"+19017026148\",\n  \"date\": \"2027-02-15\",\n  \"amount\": 349.99,\n  \"currency\": \"USD\",\n  \"product\": \"Beacon Door Cam\",\n  \"priority\": \"high\"\n}"}, {"model": "gemini-3.1-flash-lite", "task": "extract", "item": "extract-04", "score": 0.8888888888888888, "prompt_tokens": 261, "completion_tokens": 117, "reasoning_tokens": null, "latency_s": 1.013, "finish": "stop", "error": null, "attempts": 1, "note": "phone", "output": "```json\n{\n  \"name\": \"Priya Lindqvist\",\n  \"company\": \"Nimbus Freight\",\n  \"email\": \"priya.lindqvist@nimbus.example\",\n  \"phone\": \"+2789406577\",\n  \"date\": \"2027-12-17\",\n  \"amount\": 15000,\n  \"currency\": \"USD\",\n  \"product\": \"Nimbus Label Printer\",\n  \"priority\": \"urgent\"\n}\n```"}, {"model": "gemini-3.1-flash-lite", "task": "extract", "item": "extract-05", "score": 1.0, "prompt_tokens": 255, "completion_tokens": 118, "reasoning_tokens": null, "latency_s": 0.992, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"name\": \"Oscar Haddad\",\n  \"company\": \"Alder Dental\",\n  \"email\": \"oscar.haddad@alder.example\",\n  \"phone\": \"+19337916062\",\n  \"date\": \"2027-03-21\",\n  \"amount\": 72.25,\n  \"currency\": \"USD\",\n  \"product\": \"Beacon Door Cam\",\n  \"priority\": \"low\"\n}\n```"}, {"model": "gemini-3.1-flash-lite", "task": "extract", "item": "extract-06", "score": 1.0, "prompt_tokens": 240, "completion_tokens": 117, "reasoning_tokens": null, "latency_s": 0.966, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"name\": \"Hana Tran\",\n  \"company\": \"Corvid Studio\",\n  \"email\": \"hana.tran@corvid.example\",\n  \"phone\": \"+17677102907\",\n  \"date\": \"2027-02-13\",\n  \"amount\": 15000,\n  \"currency\": \"EUR\",\n  \"product\": \"Vault NAS 8\",\n  \"priority\": \"normal\"\n}\n```"}, {"model": "gemini-3.1-flash-lite", "task": "extract", "item": "extract-07", "score": 1.0, "prompt_tokens": 252, "completion_tokens": 121, "reasoning_tokens": null, "latency_s": 0.991, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"name\": \"Diego Nguyen\",\n  \"company\": \"Marlow Textiles\",\n  \"email\": \"diego.nguyen@marlow.example\",\n  \"phone\": \"+442094861415\",\n  \"date\": \"2027-05-28\",\n  \"amount\": 1250.50,\n  \"currency\": \"GBP\",\n  \"product\": \"Atlas Router X4\",\n  \"priority\": \"high\"\n}\n```"}, {"model": "gemini-3.1-flash-lite", "task": "extract", "item": "extract-08", "score": 0.8888888888888888, "prompt_tokens": 257, "completion_tokens": 118, "reasoning_tokens": null, "latency_s": 0.911, "finish": "stop", "error": null, "attempts": 1, "note": "name", "output": "{\n  \"name\": \"Quinn Anke\",\n  \"company\": \"Tidewater Legal\",\n  \"email\": \"anke.quinn@tidewater.example\",\n  \"phone\": \"+442029998484\",\n  \"date\": \"2027-10-14\",\n  \"amount\": 349.99,\n  \"currency\": \"GBP\",\n  \"product\": \"Echo Headset H2\",\n  \"priority\": \"urgent\"\n}"}, {"model": "gemini-3.1-flash-lite", "task": "extract", "item": "extract-09", "score": 1.0, "prompt_tokens": 261, "completion_tokens": 121, "reasoning_tokens": null, "latency_s": 0.944, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"name\": \"Farid Costa\",\n  \"company\": \"Pinecone Robotics\",\n  \"email\": \"farid.costa@pinecone.example\",\n  \"phone\": \"+442088467585\",\n  \"date\": \"2027-07-22\",\n  \"amount\": 1250.50,\n  \"currency\": \"EUR\",\n  \"product\": \"Nimbus Label Printer\",\n  \"priority\": \"low\"\n}\n```"}, {"model": "gemini-3.1-flash-lite", "task": "extract", "item": "extract-10", "score": 1.0, "prompt_tokens": 245, "completion_tokens": 121, "reasoning_tokens": null, "latency_s": 1.065, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"name\": \"Nora Raman\",\n  \"company\": \"Saffron Bistro Group\",\n  \"email\": \"nora.raman@saffron.example\",\n  \"phone\": \"+16697359020\",\n  \"date\": \"2027-03-21\",\n  \"amount\": 1250.50,\n  \"currency\": \"EUR\",\n  \"product\": \"Vault NAS 8\",\n  \"priority\": \"normal\"\n}\n```"}, {"model": "gemini-3.1-flash-lite", "task": "extract", "item": "extract-11", "score": 1.0, "prompt_tokens": 266, "completion_tokens": 116, "reasoning_tokens": null, "latency_s": 0.984, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"name\": \"Kenji Mori\",\n  \"company\": \"Larkspur Energy\",\n  \"email\": \"kenji.mori@larkspur.example\",\n  \"phone\": \"+442057526188\",\n  \"date\": \"2027-08-26\",\n  \"amount\": 980,\n  \"currency\": \"EUR\",\n  \"product\": \"Echo Headset H2\",\n  \"priority\": \"high\"\n}"}, {"model": "gemini-3.1-flash-lite", "task": "extract", "item": "extract-12", "score": 1.0, "prompt_tokens": 254, "completion_tokens": 111, "reasoning_tokens": null, "latency_s": 0.948, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"name\": \"Lucia Berg\",\n  \"company\": \"Ironbark Builders\",\n  \"email\": \"lucia.berg@ironbark.example\",\n  \"phone\": \"+16902655365\",\n  \"date\": \"2027-03-14\",\n  \"amount\": 2400,\n  \"currency\": \"EUR\",\n  \"product\": \"Orbit Dock Pro\",\n  \"priority\": \"urgent\"\n}"}, {"model": "gemini-3.1-flash-lite", "task": "extract", "item": "extract-13", "score": 1.0, "prompt_tokens": 246, "completion_tokens": 116, "reasoning_tokens": null, "latency_s": 0.998, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"name\": \"Ravi Brandt\",\n  \"company\": \"Helio Print\",\n  \"email\": \"ravi.brandt@helio.example\",\n  \"phone\": \"+12006629955\",\n  \"date\": \"2027-08-01\",\n  \"amount\": 15000,\n  \"currency\": \"USD\",\n  \"product\": \"Orbit Dock Pro\",\n  \"priority\": \"low\"\n}\n```"}, {"model": "gemini-3.1-flash-lite", "task": "extract", "item": "extract-14", "score": 1.0, "prompt_tokens": 238, "completion_tokens": 110, "reasoning_tokens": null, "latency_s": 0.939, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"name\": \"Elena Ferreira\",\n  \"company\": \"Cobalt Bakery\",\n  \"email\": \"elena.ferreira@cobalt.example\",\n  \"phone\": \"+14748846853\",\n  \"date\": \"2027-01-25\",\n  \"amount\": 980,\n  \"currency\": \"USD\",\n  \"product\": \"Tempo Time Clock\",\n  \"priority\": \"normal\"\n}"}, {"model": "gemini-3.1-flash-lite", "task": "extract", "item": "extract-15", "score": 1.0, "prompt_tokens": 260, "completion_tokens": 114, "reasoning_tokens": null, "latency_s": 1.417, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"name\": \"Marcus Diallo\",\n  \"company\": \"Juniper Analytics\",\n  \"email\": \"marcus.diallo@juniper.example\",\n  \"phone\": \"+14286843149\",\n  \"date\": \"2027-12-05\",\n  \"amount\": 72.25,\n  \"currency\": \"GBP\",\n  \"product\": \"Nimbus Label Printer\",\n  \"priority\": \"high\"\n}"}, {"model": "gemini-3.1-flash-lite", "task": "extract", "item": "extract-16", "score": 1.0, "prompt_tokens": 265, "completion_tokens": 116, "reasoning_tokens": null, "latency_s": 1.347, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"name\": \"Thao Sato\",\n  \"company\": \"Redwood Cycles\",\n  \"email\": \"thao.sato@redwood.example\",\n  \"phone\": \"+18005139318\",\n  \"date\": \"2027-11-06\",\n  \"amount\": 349.99,\n  \"currency\": \"EUR\",\n  \"product\": \"Echo Headset H2\",\n  \"priority\": \"urgent\"\n}"}, {"model": "gemini-3.1-flash-lite", "task": "extract", "item": "extract-17", "score": 1.0, "prompt_tokens": 257, "completion_tokens": 118, "reasoning_tokens": null, "latency_s": 1.026, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"name\": \"Ines Iyer\",\n  \"company\": \"Mistral Travel\",\n  \"email\": \"ines.iyer@mistral.example\",\n  \"phone\": \"+442067901422\",\n  \"date\": \"2027-01-04\",\n  \"amount\": 15000,\n  \"currency\": \"USD\",\n  \"product\": \"Beacon Door Cam\",\n  \"priority\": \"low\"\n}\n```"}, {"model": "gemini-3.1-flash-lite", "task": "extract", "item": "extract-18", "score": 1.0, "prompt_tokens": 244, "completion_tokens": 113, "reasoning_tokens": null, "latency_s": 1.019, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"name\": \"Jonas Weiss\",\n  \"company\": \"Opal Veterinary\",\n  \"email\": \"jonas.weiss@opal.example\",\n  \"phone\": \"+442035219513\",\n  \"date\": \"2027-06-04\",\n  \"amount\": 349.99,\n  \"currency\": \"USD\",\n  \"product\": \"Beacon Door Cam\",\n  \"priority\": \"normal\"\n}"}, {"model": "gemini-3.1-flash-lite", "task": "extract", "item": "extract-19", "score": 1.0, "prompt_tokens": 254, "completion_tokens": 123, "reasoning_tokens": null, "latency_s": 1.305, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"name\": \"Amara Morales\",\n  \"company\": \"Granite Logistics\",\n  \"email\": \"amara.morales@granite.example\",\n  \"phone\": \"+12717607539\",\n  \"date\": \"2027-04-22\",\n  \"amount\": 1250.50,\n  \"currency\": \"USD\",\n  \"product\": \"Lumen Display 27\",\n  \"priority\": \"high\"\n}\n```"}, {"model": "gemini-3.1-flash-lite", "task": "extract", "item": "extract-20", "score": 0.8888888888888888, "prompt_tokens": 253, "completion_tokens": 116, "reasoning_tokens": null, "latency_s": 1.033, "finish": "stop", "error": null, "attempts": 1, "note": "phone", "output": "```json\n{\n  \"name\": \"Felix Petrova\",\n  \"company\": \"Fern Hotels\",\n  \"email\": \"felix.petrova@fern.example\",\n  \"phone\": \"+6629724088\",\n  \"date\": \"2027-09-27\",\n  \"amount\": 72.25,\n  \"currency\": \"EUR\",\n  \"product\": \"Atlas Router X4\",\n  \"priority\": \"urgent\"\n}\n```"}, {"model": "gemini-3.1-flash-lite", "task": "invoice", "item": "invoice-03", "score": 1.0, "prompt_tokens": 362, "completion_tokens": 141, "reasoning_tokens": null, "latency_s": 1.07, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2028-9030\",\n  \"vendor\": \"Tessellate Software GmbH\",\n  \"invoice_date\": \"2027-11-06\",\n  \"due_date\": \"2027-12-06\",\n  \"currency\": \"EUR\",\n  \"line_item_count\": 4,\n  \"subtotal\": 3603.30,\n  \"tax_total\": 756.69,\n  \"total\": 4359.99\n}\n```"}, {"model": "gemini-3.1-flash-lite", "task": "invoice", "item": "invoice-04", "score": 1.0, "prompt_tokens": 322, "completion_tokens": 136, "reasoning_tokens": null, "latency_s": 1.018, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2029-4492\",\n  \"vendor\": \"Mango Courier Co.\",\n  \"invoice_date\": \"2027-11-18\",\n  \"due_date\": \"2027-12-03\",\n  \"currency\": \"USD\",\n  \"line_item_count\": 4,\n  \"subtotal\": 666.78,\n  \"tax_total\": 56.68,\n  \"total\": 723.46\n}\n```"}, {"model": "gemini-3.1-flash-lite", "task": "invoice", "item": "invoice-05", "score": 1.0, "prompt_tokens": 333, "completion_tokens": 131, "reasoning_tokens": null, "latency_s": 0.945, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"invoice_number\": \"INV-2028-9735\",\n  \"vendor\": \"Solano Print House\",\n  \"invoice_date\": \"2027-02-10\",\n  \"due_date\": \"2027-03-27\",\n  \"currency\": \"USD\",\n  \"line_item_count\": 4,\n  \"subtotal\": 520.81,\n  \"tax_total\": 0.00,\n  \"total\": 520.81\n}"}, {"model": "gemini-3.1-flash-lite", "task": "invoice", "item": "invoice-06", "score": 1.0, "prompt_tokens": 353, "completion_tokens": 140, "reasoning_tokens": null, "latency_s": 0.943, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2027-9294\",\n  \"vendor\": \"Nordlys Cloud AB\",\n  \"invoice_date\": \"2027-10-28\",\n  \"due_date\": \"2027-12-12\",\n  \"currency\": \"EUR\",\n  \"line_item_count\": 4,\n  \"subtotal\": 1479.92,\n  \"tax_total\": 310.78,\n  \"total\": 1790.70\n}\n```"}, {"model": "gemini-3.1-flash-lite", "task": "invoice", "item": "invoice-07", "score": 1.0, "prompt_tokens": 334, "completion_tokens": 141, "reasoning_tokens": null, "latency_s": 0.956, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2028-4882\",\n  \"vendor\": \"Pioneer Cleaning Services\",\n  \"invoice_date\": \"2027-06-02\",\n  \"due_date\": \"2027-06-02\",\n  \"currency\": \"USD\",\n  \"line_item_count\": 4,\n  \"subtotal\": 5540.00,\n  \"tax_total\": 1052.60,\n  \"total\": 6592.60\n}\n```"}, {"model": "gemini-3.1-flash-lite", "task": "invoice", "item": "invoice-08", "score": 1.0, "prompt_tokens": 302, "completion_tokens": 140, "reasoning_tokens": null, "latency_s": 1.148, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2027-1944\",\n  \"vendor\": \"Zephyr Analytics Ltd\",\n  \"invoice_date\": \"2027-03-20\",\n  \"due_date\": \"2027-04-19\",\n  \"currency\": \"USD\",\n  \"line_item_count\": 2,\n  \"subtotal\": 1116.63,\n  \"tax_total\": 111.66,\n  \"total\": 1228.29\n}\n```"}, {"model": "gemini-3.1-flash-lite", "task": "invoice", "item": "invoice-09", "score": 1.0, "prompt_tokens": 368, "completion_tokens": 138, "reasoning_tokens": null, "latency_s": 0.967, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2029-2169\",\n  \"vendor\": \"Maple & Oak Furniture\",\n  \"invoice_date\": \"2027-06-14\",\n  \"due_date\": \"2027-06-14\",\n  \"currency\": \"EUR\",\n  \"line_item_count\": 5,\n  \"subtotal\": 827.94,\n  \"tax_total\": 157.31,\n  \"total\": 985.25\n}\n```"}, {"model": "gemini-3.1-flash-lite", "task": "invoice", "item": "invoice-11", "score": 1.0, "prompt_tokens": 323, "completion_tokens": 142, "reasoning_tokens": null, "latency_s": 0.966, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2029-5301\",\n  \"vendor\": \"Kopernik Office Supply\",\n  \"invoice_date\": \"2027-01-22\",\n  \"due_date\": \"2027-02-21\",\n  \"currency\": \"USD\",\n  \"line_item_count\": 3,\n  \"subtotal\": 1947.90,\n  \"tax_total\": 370.10,\n  \"total\": 2318.00\n}\n```"}, {"model": "gemini-3.1-flash-lite", "task": "invoice", "item": "invoice-10", "score": 1.0, "prompt_tokens": 305, "completion_tokens": 139, "reasoning_tokens": null, "latency_s": 1.327, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2028-8966\",\n  \"vendor\": \"Kite Security Systems\",\n  \"invoice_date\": \"2027-08-14\",\n  \"due_date\": \"2027-09-28\",\n  \"currency\": \"GBP\",\n  \"line_item_count\": 3,\n  \"subtotal\": 907.47,\n  \"tax_total\": 181.49,\n  \"total\": 1088.96\n}\n```"}, {"model": "gemini-3.1-flash-lite", "task": "invoice", "item": "invoice-12", "score": 1.0, "prompt_tokens": 370, "completion_tokens": 137, "reasoning_tokens": null, "latency_s": 1.259, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2028-5730\",\n  \"vendor\": \"Blue Heron Catering\",\n  \"invoice_date\": \"2027-04-12\",\n  \"due_date\": \"2027-05-27\",\n  \"currency\": \"EUR\",\n  \"line_item_count\": 5,\n  \"subtotal\": 689.02,\n  \"tax_total\": 130.91,\n  \"total\": 819.93\n}\n```"}, {"model": "gemini-3.1-flash-lite", "task": "invoice", "item": "invoice-13", "score": 1.0, "prompt_tokens": 278, "completion_tokens": 137, "reasoning_tokens": null, "latency_s": 1.046, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2027-4999\",\n  \"vendor\": \"Tessellate Software GmbH\",\n  \"invoice_date\": \"2027-06-18\",\n  \"due_date\": \"2027-08-02\",\n  \"currency\": \"USD\",\n  \"line_item_count\": 2,\n  \"subtotal\": 453.30,\n  \"tax_total\": 0.00,\n  \"total\": 453.30\n}\n```"}, {"model": "gemini-3.1-flash-lite", "task": "invoice", "item": "invoice-14", "score": 1.0, "prompt_tokens": 301, "completion_tokens": 139, "reasoning_tokens": null, "latency_s": 0.9, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2028-6335\",\n  \"vendor\": \"Mango Courier Co.\",\n  \"invoice_date\": \"2027-09-17\",\n  \"due_date\": \"2027-10-02\",\n  \"currency\": \"USD\",\n  \"line_item_count\": 2,\n  \"subtotal\": 1767.80,\n  \"tax_total\": 150.26,\n  \"total\": 1918.06\n}\n```"}, {"model": "gemini-3.1-flash-lite", "task": "invoice", "item": "invoice-15", "score": 1.0, "prompt_tokens": 332, "completion_tokens": 140, "reasoning_tokens": null, "latency_s": 1.013, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2028-0781\",\n  \"vendor\": \"Solano Print House\",\n  \"invoice_date\": \"2027-12-19\",\n  \"due_date\": \"2028-01-03\",\n  \"currency\": \"EUR\",\n  \"line_item_count\": 3,\n  \"subtotal\": 2256.65,\n  \"tax_total\": 428.76,\n  \"total\": 2685.41\n}\n```"}, {"model": "gemini-3.1-flash-lite", "task": "invoice", "item": "invoice-16", "score": 1.0, "prompt_tokens": 362, "completion_tokens": 138, "reasoning_tokens": null, "latency_s": 1.097, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2029-7964\",\n  \"vendor\": \"Nordlys Cloud AB\",\n  \"invoice_date\": \"2027-07-12\",\n  \"due_date\": \"2027-07-27\",\n  \"currency\": \"USD\",\n  \"line_item_count\": 6,\n  \"subtotal\": 807.10,\n  \"tax_total\": 153.35,\n  \"total\": 960.45\n}\n```"}, {"model": "gemini-3.1-flash-lite", "task": "invoice", "item": "invoice-17", "score": 1.0, "prompt_tokens": 295, "completion_tokens": 137, "reasoning_tokens": null, "latency_s": 1.024, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2027-2172\",\n  \"vendor\": \"Pioneer Cleaning Services\",\n  \"invoice_date\": \"2027-02-11\",\n  \"due_date\": \"2027-02-11\",\n  \"currency\": \"USD\",\n  \"line_item_count\": 2,\n  \"subtotal\": 458.31,\n  \"tax_total\": 45.83,\n  \"total\": 504.14\n}\n```"}, {"model": "gemini-3.1-flash-lite", "task": "invoice", "item": "invoice-18", "score": 1.0, "prompt_tokens": 347, "completion_tokens": 139, "reasoning_tokens": null, "latency_s": 0.992, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2028-2081\",\n  \"vendor\": \"Zephyr Analytics Ltd\",\n  \"invoice_date\": \"2027-09-17\",\n  \"due_date\": \"2027-10-02\",\n  \"currency\": \"EUR\",\n  \"line_item_count\": 4,\n  \"subtotal\": 967.50,\n  \"tax_total\": 203.18,\n  \"total\": 1170.68\n}\n```"}, {"model": "gemini-3.1-flash-lite", "task": "invoice", "item": "invoice-19", "score": 1.0, "prompt_tokens": 351, "completion_tokens": 140, "reasoning_tokens": null, "latency_s": 1.008, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2028-8394\",\n  \"vendor\": \"Maple & Oak Furniture\",\n  \"invoice_date\": \"2027-09-11\",\n  \"due_date\": \"2027-10-26\",\n  \"currency\": \"USD\",\n  \"line_item_count\": 5,\n  \"subtotal\": 4942.43,\n  \"tax_total\": 939.06,\n  \"total\": 5881.49\n}\n```"}, {"model": "gemini-3.1-flash-lite", "task": "invoice", "item": "invoice-20", "score": 1.0, "prompt_tokens": 329, "completion_tokens": 137, "reasoning_tokens": null, "latency_s": 0.925, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2029-2190\",\n  \"vendor\": \"Kite Security Systems\",\n  \"invoice_date\": \"2027-07-09\",\n  \"due_date\": \"2027-08-23\",\n  \"currency\": \"USD\",\n  \"line_item_count\": 4,\n  \"subtotal\": 257.55,\n  \"tax_total\": 48.93,\n  \"total\": 306.48\n}\n```"}, {"model": "gemini-3.1-flash-lite", "task": "sql", "item": "sql-04", "score": 1.0, "prompt_tokens": 209, "completion_tokens": 39, "reasoning_tokens": null, "latency_s": 0.651, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT count(*) FROM orders WHERE order_date >= '2026-06-01' AND order_date <= '2026-06-30'"}, {"model": "gemini-3.1-flash-lite", "task": "sql", "item": "sql-03", "score": 1.0, "prompt_tokens": 211, "completion_tokens": 18, "reasoning_tokens": null, "latency_s": 1.246, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT ROUND(AVG(price), 2) FROM products WHERE category = 'hardware'"}, {"model": "gemini-3.1-flash-lite", "task": "sql", "item": "sql-05", "score": 1.0, "prompt_tokens": 204, "completion_tokens": 55, "reasoning_tokens": null, "latency_s": 0.827, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT ROUND(SUM(oi.qty * p.price), 2) FROM orders o JOIN order_items oi ON o.id = oi.order_id JOIN products p ON oi.product_id = p.id WHERE o.status = 'paid'"}, {"model": "gemini-3.1-flash-lite", "task": "sql", "item": "sql-06", "score": 1.0, "prompt_tokens": 203, "completion_tokens": 20, "reasoning_tokens": null, "latency_s": 0.929, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT name FROM customers WHERE id NOT IN (SELECT customer_id FROM orders) ORDER BY name;"}, {"model": "gemini-3.1-flash-lite", "task": "sql", "item": "sql-07", "score": 1.0, "prompt_tokens": 218, "completion_tokens": 81, "reasoning_tokens": null, "latency_s": 0.983, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT p.name, SUM(oi.qty) AS units\nFROM products p\nJOIN order_items oi ON p.id = oi.product_id\nJOIN orders o ON oi.order_id = o.id\nWHERE o.status = 'paid'\nGROUP BY p.id, p.name\nORDER BY units DESC, p.name ASC\nLIMIT 3;"}, {"model": "gemini-3.1-flash-lite", "task": "sql", "item": "sql-08", "score": 1.0, "prompt_tokens": 209, "completion_tokens": 66, "reasoning_tokens": null, "latency_s": 0.823, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT p.category, ROUND(SUM(oi.qty * p.price), 2) AS revenue FROM products p JOIN order_items oi ON p.id = oi.product_id JOIN orders o ON oi.order_id = o.id WHERE o.status = 'paid' GROUP BY p.category"}, {"model": "gemini-3.1-flash-lite", "task": "sql", "item": "sql-09", "score": 1.0, "prompt_tokens": 205, "completion_tokens": 45, "reasoning_tokens": null, "latency_s": 0.922, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT c.name FROM customers c JOIN orders o ON c.id = o.customer_id GROUP BY c.id, c.name HAVING COUNT(o.id) >= 4 ORDER BY c.name ASC"}, {"model": "gemini-3.1-flash-lite", "task": "sql", "item": "sql-10", "score": 1.0, "prompt_tokens": 200, "completion_tokens": 18, "reasoning_tokens": null, "latency_s": 0.788, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT count(DISTINCT customer_id) FROM orders WHERE status = 'refunded'"}, {"model": "gemini-3.1-flash-lite", "task": "sql", "item": "sql-11", "score": 1.0, "prompt_tokens": 209, "completion_tokens": 65, "reasoning_tokens": null, "latency_s": 0.877, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT p.name \nFROM products p \nLEFT JOIN order_items oi ON p.id = oi.product_id \nGROUP BY p.id, p.name \nHAVING COUNT(DISTINCT oi.order_id) < 10 \nORDER BY p.name ASC;"}, {"model": "gemini-3.1-flash-lite", "task": "sql", "item": "sql-12", "score": 1.0, "prompt_tokens": 210, "completion_tokens": 57, "reasoning_tokens": null, "latency_s": 0.82, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT ROUND(AVG(item_count), 2) FROM (SELECT SUM(oi.qty) AS item_count FROM orders o JOIN order_items oi ON o.id = oi.order_id WHERE o.status = 'paid' GROUP BY o.id)"}, {"model": "gemini-3.1-flash-lite", "task": "sql", "item": "sql-13", "score": 1.0, "prompt_tokens": 210, "completion_tokens": 91, "reasoning_tokens": null, "latency_s": 1.001, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT c.name, ROUND(SUM(oi.qty * p.price), 2) AS revenue FROM customers c JOIN orders o ON c.id = o.customer_id JOIN order_items oi ON o.id = oi.order_id JOIN products p ON oi.product_id = p.id WHERE o.status = 'paid' GROUP BY c.id, c.name ORDER BY revenue DESC LIMIT 1;"}, {"model": "gemini-3.1-flash-lite", "task": "sql", "item": "sql-14", "score": 1.0, "prompt_tokens": 217, "completion_tokens": 51, "reasoning_tokens": null, "latency_s": 0.922, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT strftime('%Y-%m', order_date) AS month, COUNT(*) AS count FROM orders WHERE status = 'paid' AND strftime('%Y', order_date) = '2026' GROUP BY month ORDER BY month;"}, {"model": "gemini-3.1-flash-lite", "task": "sql", "item": "sql-15", "score": 1.0, "prompt_tokens": 218, "completion_tokens": 49, "reasoning_tokens": null, "latency_s": 0.823, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT name FROM customers WHERE plan = 'pro' AND signup_date >= '2026-01-01' AND signup_date <= '2026-06-30' ORDER BY name ASC;"}, {"model": "gemini-3.1-flash-lite", "task": "sql", "item": "sql-16", "score": 0.0, "prompt_tokens": 209, "completion_tokens": 85, "reasoning_tokens": null, "latency_s": 0.969, "finish": "stop", "error": null, "attempts": 1, "note": "wrong result", "output": "SELECT count(DISTINCT o.id) \nFROM orders o\nJOIN order_items oi ON o.id = oi.order_id\nJOIN products p ON oi.product_id = p.id\nWHERE o.status = 'paid' AND p.category IN ('hardware', 'software')\nGROUP BY o.id\nHAVING count(DISTINCT p.category) = 2;"}, {"model": "gemini-3.1-flash-lite", "task": "sql", "item": "sql-17", "score": 1.0, "prompt_tokens": 225, "completion_tokens": 46, "reasoning_tokens": null, "latency_s": 0.897, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT c.country, COUNT(DISTINCT c.id) AS customers, COUNT(o.id) AS orders FROM customers c LEFT JOIN orders o ON c.id = o.customer_id GROUP BY c.country"}, {"model": "gemini-3.1-flash-lite", "task": "sql", "item": "sql-18", "score": 1.0, "prompt_tokens": 209, "completion_tokens": 40, "reasoning_tokens": null, "latency_s": 0.813, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT category, name FROM (SELECT category, name, ROW_NUMBER() OVER (PARTITION BY category ORDER BY price DESC) as rn FROM products) WHERE rn = 1 ORDER BY category;"}, {"model": "gemini-3.1-flash-lite", "task": "sql", "item": "sql-19", "score": 1.0, "prompt_tokens": 228, "completion_tokens": 61, "reasoning_tokens": null, "latency_s": 0.85, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT c.name, MAX(o.order_date) AS most_recent_order_date FROM customers c LEFT JOIN orders o ON c.id = o.customer_id WHERE c.plan = 'team' GROUP BY c.id, c.name ORDER BY c.name;"}, {"model": "gemini-3.1-flash-lite", "task": "sql", "item": "sql-20", "score": 1.0, "prompt_tokens": 214, "completion_tokens": 17, "reasoning_tokens": null, "latency_s": 0.77, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT country, COUNT(*) FROM customers GROUP BY country HAVING COUNT(*) > 3;"}, {"model": "gemini-3.1-flash-lite", "task": "route", "item": "route-03", "score": 1.0, "prompt_tokens": 279, "completion_tokens": 13, "reasoning_tokens": null, "latency_s": 0.696, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\"tool\": \"get_invoice\"}\n```"}, {"model": "gemini-3.1-flash-lite", "task": "route", "item": "route-04", "score": 1.0, "prompt_tokens": 283, "completion_tokens": 8, "reasoning_tokens": null, "latency_s": 0.829, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"refund_payment\"}"}, {"model": "gemini-3.1-flash-lite", "task": "route", "item": "route-05", "score": 1.0, "prompt_tokens": 281, "completion_tokens": 13, "reasoning_tokens": null, "latency_s": 0.821, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\"tool\": \"schedule_meeting\"}\n```"}, {"model": "gemini-3.1-flash-lite", "task": "route", "item": "route-07", "score": 1.0, "prompt_tokens": 286, "completion_tokens": 9, "reasoning_tokens": null, "latency_s": 0.795, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"escalate_human\"}"}, {"model": "gemini-3.1-flash-lite", "task": "route", "item": "route-06", "score": 0.0, "prompt_tokens": 283, "completion_tokens": 9, "reasoning_tokens": null, "latency_s": 1.172, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"escalate_human\"}"}, {"model": "gemini-3.1-flash-lite", "task": "route", "item": "route-08", "score": 1.0, "prompt_tokens": 289, "completion_tokens": 8, "reasoning_tokens": null, "latency_s": 0.863, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"update_address\"}"}, {"model": "gemini-3.1-flash-lite", "task": "route", "item": "route-09", "score": 1.0, "prompt_tokens": 272, "completion_tokens": 9, "reasoning_tokens": null, "latency_s": 0.776, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"ask_clarification\"}"}, {"model": "gemini-3.1-flash-lite", "task": "route", "item": "route-10", "score": 1.0, "prompt_tokens": 278, "completion_tokens": 8, "reasoning_tokens": null, "latency_s": 0.751, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"search_kb\"}"}, {"model": "gemini-3.1-flash-lite", "task": "route", "item": "route-11", "score": 1.0, "prompt_tokens": 283, "completion_tokens": 8, "reasoning_tokens": null, "latency_s": 0.84, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"send_email\"}"}, {"model": "gemini-3.1-flash-lite", "task": "route", "item": "route-12", "score": 1.0, "prompt_tokens": 272, "completion_tokens": 9, "reasoning_tokens": null, "latency_s": 0.731, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"ask_clarification\"}"}, {"model": "gemini-3.1-flash-lite", "task": "route", "item": "route-13", "score": 1.0, "prompt_tokens": 282, "completion_tokens": 8, "reasoning_tokens": null, "latency_s": 0.726, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"lookup_order\"}"}, {"model": "gemini-3.1-flash-lite", "task": "route", "item": "route-14", "score": 1.0, "prompt_tokens": 290, "completion_tokens": 13, "reasoning_tokens": null, "latency_s": 0.632, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\"tool\": \"create_ticket\"}\n```"}, {"model": "gemini-3.1-flash-lite", "task": "route", "item": "route-15", "score": 1.0, "prompt_tokens": 296, "completion_tokens": 9, "reasoning_tokens": null, "latency_s": 0.782, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"escalate_human\"}"}, {"model": "gemini-3.1-flash-lite", "task": "route", "item": "route-16", "score": 1.0, "prompt_tokens": 282, "completion_tokens": 8, "reasoning_tokens": null, "latency_s": 0.785, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"schedule_meeting\"}"}, {"model": "gemini-3.1-flash-lite", "task": "route", "item": "route-17", "score": 1.0, "prompt_tokens": 283, "completion_tokens": 8, "reasoning_tokens": null, "latency_s": 0.722, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"get_invoice\"}"}, {"model": "gemini-3.1-flash-lite", "task": "route", "item": "route-18", "score": 1.0, "prompt_tokens": 275, "completion_tokens": 13, "reasoning_tokens": null, "latency_s": 0.646, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\"tool\": \"search_kb\"}\n```"}, {"model": "gemini-3.1-flash-lite", "task": "route", "item": "route-19", "score": 1.0, "prompt_tokens": 281, "completion_tokens": 13, "reasoning_tokens": null, "latency_s": 0.777, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\"tool\": \"send_email\"}\n```"}, {"model": "gemini-3.1-flash-lite", "task": "route", "item": "route-20", "score": 1.0, "prompt_tokens": 275, "completion_tokens": 9, "reasoning_tokens": null, "latency_s": 0.691, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"ask_clarification\"}"}, {"model": "gemini-3.1-flash-lite", "task": "support", "item": "support-03", "score": 0.75, "prompt_tokens": 644, "completion_tokens": 75, "reasoning_tokens": null, "latency_s": 1.044, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/3", "output": "Hello! I would be happy to help you with your software license. \n\nAccording to our policy, software licenses are eligible for a full refund within 14 days of purchase, but unfortunately, we cannot offer a refund after 14 days have passed. \n\nPlease let me know if you have any other questions or if I can assist you with something else!"}, {"model": "gemini-3.1-flash-lite", "task": "support", "item": "support-04", "score": 1.0, "prompt_tokens": 654, "completion_tokens": 58, "reasoning_tokens": null, "latency_s": 1.018, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "Hello! \n\nMonthly subscription plans can be cancelled at any time, and the cancellation becomes effective at the end of the current billing period. Please note that there are no prorated refunds for the remaining days of the month. \n\nLet us know if you need help with anything else!"}, {"model": "gemini-3.1-flash-lite", "task": "support", "item": "support-05", "score": 1.0, "prompt_tokens": 652, "completion_tokens": 75, "reasoning_tokens": null, "latency_s": 1.073, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=1/1", "output": "Hello! \n\nFor annual plans, you are eligible for a pro-rata refund if you cancel within 30 days of purchase. Since you are cancelling 12 days after purchasing, you will receive a pro-rata refund. The cancellation will be effective at the end of the current billing period. \n\nPlease let us know if you need any further assistance!"}, {"model": "gemini-3.1-flash-lite", "task": "support", "item": "support-06", "score": 1.0, "prompt_tokens": 645, "completion_tokens": 97, "reasoning_tokens": null, "latency_s": 0.943, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "Hello! \n\nAccording to our policy, annual subscription plans are only eligible for a pro-rata refund if they are cancelled within 30 days of purchase. Because you are 45 days in, a refund is not available. \n\nHowever, you may cancel your plan at any time, and the cancellation will become effective at the end of your current billing period without a prorated refund. \n\nPlease let me know if you would like to proceed with the cancellation!"}, {"model": "gemini-3.1-flash-lite", "task": "support", "item": "support-07", "score": 1.0, "prompt_tokens": 655, "completion_tokens": 50, "reasoning_tokens": null, "latency_s": 0.838, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "Hello! Yes, if the price of an item drops within 14 days of purchase, we refund the difference (please note this is not valid for clearance items). \n\nTo help you with this, could you please provide your order number?"}, {"model": "gemini-3.1-flash-lite", "task": "support", "item": "support-08", "score": 1.0, "prompt_tokens": 644, "completion_tokens": 34, "reasoning_tokens": null, "latency_s": 0.79, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=1/1", "output": "Hello! Standard shipping is free on orders over $75 before tax. Since your order is $70 before tax, it does not qualify for free standard shipping."}, {"model": "gemini-3.1-flash-lite", "task": "support", "item": "support-09", "score": 1.0, "prompt_tokens": 644, "completion_tokens": 33, "reasoning_tokens": null, "latency_s": 0.892, "finish": "stop", "error": null, "attempts": 1, "note": "det=2/2 judge=2/2", "output": "Hello! International orders take 7–14 business days to arrive, and the customer pays import duties. Please let us know if you need any further assistance!"}, {"model": "gemini-3.1-flash-lite", "task": "support", "item": "support-10", "score": 1.0, "prompt_tokens": 641, "completion_tokens": 64, "reasoning_tokens": null, "latency_s": 1.059, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=3/3", "output": "Hello! If tracking shows your package was delivered but you have not received it, please wait 48 hours. If it still has not arrived after that time, please contact us back so we can open a claim for you. We process a reshipment or refund after a 5-business-day investigation."}, {"model": "gemini-3.1-flash-lite", "task": "support", "item": "support-11", "score": 0.6666666666666666, "prompt_tokens": 653, "completion_tokens": 37, "reasoning_tokens": null, "latency_s": 0.789, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=1/2", "output": "Hello! Yes, as a Priority-plan customer, you receive 24/7 coverage for severity-1 issues, so someone will answer you at 3 am Sunday UTC."}, {"model": "gemini-3.1-flash-lite", "task": "support", "item": "support-12", "score": 1.0, "prompt_tokens": 647, "completion_tokens": 99, "reasoning_tokens": null, "latency_s": 1.042, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "Hello! I'm sorry to hear about your tablet. \n\nAccording to our policy, accidental damage, such as liquid damage from drops in a pool, is not covered under our 12-month hardware warranty. \n\nHowever, as a goodwill gesture, I can offer you a credit of up to $20, or if you'd like, I can escalate your request to Tier 2 with your order number. Please let me know how you would like to proceed!"}, {"model": "gemini-3.1-flash-lite", "task": "support", "item": "support-13", "score": 1.0, "prompt_tokens": 643, "completion_tokens": 79, "reasoning_tokens": null, "latency_s": 1.037, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "Hello! I can certainly help you request an account deletion. Please note that account deletion is completed within 30 days of the request per our policy, so I am unable to confirm it is gone immediately. \n\nIf you need a copy of your data beforehand, you can export it anytime under Settings > Data. Please let me know if you would like to proceed with the deletion request!"}, {"model": "gemini-3.1-flash-lite", "task": "support", "item": "support-14", "score": 1.0, "prompt_tokens": 665, "completion_tokens": 90, "reasoning_tokens": null, "latency_s": 1.075, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=3/3", "output": "Hello! I am happy to help with your question. \n\nAccording to our policy, the student discount cannot be combined with promo codes and is not retroactive, so it cannot be applied to last week's order or used alongside code SPRING10. \n\nIf you are placing a new order with your verified .edu address, you are welcome to apply the 20% student discount! Let me know if you need any further assistance."}, {"model": "gemini-3.1-flash-lite", "task": "support", "item": "support-15", "score": 0.3333333333333333, "prompt_tokens": 655, "completion_tokens": 96, "reasoning_tokens": null, "latency_s": 1.023, "finish": "stop", "error": null, "attempts": 1, "note": "det=0/1 judge=1/2", "output": "Hello! I understand you are upset, but according to our policy, hardware can only be returned within 30 days of delivery. Since it has been 45 days, I am unable to process a refund. \n\nHowever, since your hardware has a 12-month warranty, if the laptop is defective, we would be happy to cover it (though accidental damage like drops or liquid is not covered). Please let us know if you are experiencing a defect!"}, {"model": "gemini-3.1-flash-lite", "task": "support", "item": "support-16", "score": 1.0, "prompt_tokens": 661, "completion_tokens": 91, "reasoning_tokens": null, "latency_s": 0.967, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "Hello! \n\nFor your Orion-series device that is under 2 years old and in working condition, you earn trade-in credit equal to 40% of the original price. \n\nSince your Orion X2 was purchased for $900, your trade-in credit is $360. \n\nPlease let me know if you would like to proceed with the trade-in or if you need help with anything else!"}, {"model": "gemini-3.1-flash-lite", "task": "support", "item": "support-17", "score": 1.0, "prompt_tokens": 654, "completion_tokens": 36, "reasoning_tokens": null, "latency_s": 0.804, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=1/1", "output": "Yes, that is permitted. Annual-plan invoices over $500 can be paid on net-30 terms. Please let us know if you need any further assistance!"}, {"model": "gemini-3.1-flash-lite", "task": "support", "item": "support-18", "score": 1.0, "prompt_tokens": 636, "completion_tokens": 37, "reasoning_tokens": null, "latency_s": 0.884, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=1/1", "output": "Hello! \n\nWe accept cards and PayPal for payments. Apple Pay is not listed in our accepted payment methods. \n\nPlease let us know if you need help with anything else!"}, {"model": "gemini-3.1-flash-lite", "task": "support", "item": "support-19", "score": 1.0, "prompt_tokens": 643, "completion_tokens": 22, "reasoning_tokens": null, "latency_s": 0.876, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=1/1", "output": "Hello! Approved warranty replacements ship within 3 business days. Please let us know if you need anything else!"}, {"model": "gemini-3.1-flash-lite", "task": "support", "item": "support-20", "score": 1.0, "prompt_tokens": 649, "completion_tokens": 58, "reasoning_tokens": null, "latency_s": 0.979, "finish": "stop", "error": null, "attempts": 1, "note": "det=2/2 judge=2/2", "output": "Hello! \n\nOur support hours are Monday through Friday, 08:00-18:00 UTC. For customers on the Standard plan, our first-response target is within 24 hours. \n\nPlease let us know if you need any further assistance!"}, {"model": "gemini-3.1-flash-lite", "task": "summarize", "item": "summarize-03", "score": 1.0, "prompt_tokens": 285, "completion_tokens": 95, "reasoning_tokens": null, "latency_s": 1.17, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Customer Problem:** Barcode scanner pairs but scans nothing (Firmware 2.1 bug). Also asked where to find invoices (Settings > Billing). \n\n**Root Cause:** Firmware 2.1 known bug.\n\n**Done/Promised:** Noor identified the bug and shipped a replacement unit.\n\n**Next Step:** Customer to return the faulty unit using the prepaid label. \n\n**Owner/Date:** Customer (Hana Morales) / TBD."}, {"model": "gemini-3.1-flash-lite", "task": "summarize", "item": "summarize-04", "score": 1.0, "prompt_tokens": 300, "completion_tokens": 93, "reasoning_tokens": null, "latency_s": 0.954, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Summary for Next Agent:**\n\n* **Customer's Problem:** SSO login loops back to the sign-in page.\n* **Root Cause:** A 7-minute clock skew on the customer's identity provider.\n* **Done/Promised:** Invoices location provided; IT asked to sync NTP. \n* **Next Step:** Engineer to re-test the login after the fix. (Owner: Engineer / Date: Unspecified)."}, {"model": "gemini-3.1-flash-lite", "task": "summarize", "item": "summarize-05", "score": 0.8333333333333334, "prompt_tokens": 287, "completion_tokens": 70, "reasoning_tokens": null, "latency_s": 0.855, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=4/5", "output": "Customer Anke Iyer reported that monthly report emails arrive empty. Root cause: the report filter referenced a deleted team. Support agent Noor rebuilt the filter against the active team and provided invoice location instructions. \n\nNext step: Agent to check the next scheduled send. (Owner: Agent / Date: August 13, 2027)"}, {"model": "gemini-3.1-flash-lite", "task": "summarize", "item": "summarize-06", "score": 0.8333333333333334, "prompt_tokens": 282, "completion_tokens": 83, "reasoning_tokens": null, "latency_s": 0.994, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=4/5", "output": "**Customer's Problem:** Farid Tran experienced a double charge on their card.\n**Root Cause:** A duplicate webhook created two payment attempts.\n**Done/Promised:** Leo located the account details, identified the cause, and issued a refund for the duplicate payment.\n**Next Step:** The refund will appear in 5–7 business days (Owner: Customer/Bank, no specific date provided)."}, {"model": "gemini-3.1-flash-lite", "task": "summarize", "item": "summarize-07", "score": 1.0, "prompt_tokens": 295, "completion_tokens": 69, "reasoning_tokens": null, "latency_s": 0.912, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Problem:** The mobile app logs users out every hour. \n**Root Cause:** Refresh tokens were mistakenly set to 60 minutes.\n**Done/Promised:** Invoice location provided; a hotfix extending token lifetime was released.\n**Next Step:** Customer (Nora Diallo) to update to the hotfix build."}, {"model": "gemini-3.1-flash-lite", "task": "summarize", "item": "summarize-08", "score": 1.0, "prompt_tokens": 293, "completion_tokens": 72, "reasoning_tokens": null, "latency_s": 1.037, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "Customer Kenji Lindqvist reported that CSV imports reject dates. Root cause: the file used DD/MM/YYYY format instead of required ISO dates. Priya provided a converter template and answered a billing question. \n\nNext step: Kenji to retry the import using the template. \nOwner: Kenji Lindqvist. \nDate: Not specified."}, {"model": "gemini-3.1-flash-lite", "task": "summarize", "item": "summarize-09", "score": 1.0, "prompt_tokens": 285, "completion_tokens": 83, "reasoning_tokens": null, "latency_s": 1.136, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Summary for next agent:**\n\n*   **Customer's Problem:** Label printer shipment is late.\n*   **Root Cause:** Customs hold on the courier side.\n*   **Actions Taken:** Sam identified the cause, advised on invoice location, and arranged express re-dispatch.\n*   **Next Step:** Provide a tracking update to the customer (Owner: Sam, Date: Unspecified)."}, {"model": "gemini-3.1-flash-lite", "task": "summarize", "item": "summarize-10", "score": 0.8333333333333334, "prompt_tokens": 295, "completion_tokens": 101, "reasoning_tokens": null, "latency_s": 1.095, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=4/5", "output": "**Summary:**\n\nRavi Vogel reported 403 errors on API calls with a new key. The root cause was that the key lacked the 'write' scope. Sam re-issued the key with the correct scope on May 16, 2027. \n\n**Next Step:** Ravi to confirm if API calls now succeed. \n**Owner:** Ravi Vogel \n**Date:** Unspecified (Ravi is out of office Friday afternoon, May 16)."}, {"model": "gemini-3.1-flash-lite", "task": "summarize", "item": "summarize-11", "score": 0.6666666666666666, "prompt_tokens": 302, "completion_tokens": 76, "reasoning_tokens": null, "latency_s": 0.83, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=3/5", "output": "**Summary:**\n\nSync stopped for 29 employees on the Priority plan following the v5.2 update due to a corrupted local cache file. Priya cleared the cache and re-synced. \n\n**Next step:** Elena Mori to confirm if sync works once she returns from being out of office on Friday afternoon (2027-11-26)."}, {"model": "gemini-3.1-flash-lite", "task": "summarize", "item": "summarize-12", "score": 1.0, "prompt_tokens": 304, "completion_tokens": 92, "reasoning_tokens": null, "latency_s": 1.021, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Customer's Problem:** Invoices were sent to an old billing email, blocking 10 employees. \n**Root Cause:** The billing contact was not updated after a company merger.\n**Done/Promised:** Updated the billing contact and resent the invoices; instructed the customer on locating invoices.\n**Next Step:** Finance to confirm receipt. \n**Owner/Date:** Finance / August 15, 2027."}, {"model": "gemini-3.1-flash-lite", "task": "summarize", "item": "summarize-13", "score": 1.0, "prompt_tokens": 306, "completion_tokens": 86, "reasoning_tokens": null, "latency_s": 0.932, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Summary:**\n\n* **Problem:** Barcode scanner pairs but scans nothing, blocking 20 employees (Priority plan).\n* **Root Cause:** Firmware 2.1 known bug.\n* **Done/Promised:** Replacement unit shipped; invoice location provided.\n* **Next Step:** Customer to return the faulty unit using the prepaid label. \n* **Owner/Date:** Customer (No deadline specified)."}, {"model": "gemini-3.1-flash-lite", "task": "summarize", "item": "summarize-14", "score": 1.0, "prompt_tokens": 316, "completion_tokens": 103, "reasoning_tokens": null, "latency_s": 1.041, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Summary for Next Agent:**\n\n**Customer Problem:** Priority plan customer experiencing SSO login loops, blocking 60 employees.\n**Root Cause:** 7-minute clock skew on the customer's identity provider.\n**Done/Promised:** Identified cause from logs, instructed customer's IT to sync NTP, and provided invoice location (Settings > Billing).\n**Next Step:** Engineer to re-test the login after the fix. \n**Owner/Date:** Engineer / Unspecified date."}, {"model": "gemini-3.1-flash-lite", "task": "summarize", "item": "summarize-15", "score": 1.0, "prompt_tokens": 297, "completion_tokens": 58, "reasoning_tokens": null, "latency_s": 0.931, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Summary:**\n\nPriority customer (41 employees affected) received empty monthly report emails because the report filter referenced a deleted team. Leo rebuilt the filter against the active team. \n\n**Next Step:** Agent to check the next scheduled send (Owner: Agent / Date: Unspecified)."}, {"model": "gemini-3.1-flash-lite", "task": "summarize", "item": "summarize-16", "score": 0.8333333333333334, "prompt_tokens": 306, "completion_tokens": 100, "reasoning_tokens": null, "latency_s": 1.114, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=4/5", "output": "**Summary:**\n\nPriority plan customer experienced a double charge blocking 12 employees, caused by a duplicate webhook generating two payment attempts. \n\nLeo refunded the duplicate payment. \n\n**Next Step:** The customer must wait 5-7 business days for the refund to appear. \n\n**Owner:** Customer (Amara Sato) / Banking institution. \n**Date:** By June 24, 2027 (5-7 business days from June 15)."}, {"model": "gemini-3.1-flash-lite", "task": "summarize", "item": "summarize-17", "score": 1.0, "prompt_tokens": 309, "completion_tokens": 80, "reasoning_tokens": null, "latency_s": 0.945, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Summary:**\n\nPriority customer Felix Haddad reported the mobile app logs 9 employees out every hour. Root cause: refresh tokens were mistakenly set to 60 minutes. Noor explained how to find invoices and released a hotfix extending token lifetime. \n\n**Next step:** The customer needs to update to the hotfix build.\n**Owner:** Felix Haddad\n**Date:** Unspecified"}, {"model": "gemini-3.1-flash-lite", "task": "summarize", "item": "summarize-18", "score": 1.0, "prompt_tokens": 297, "completion_tokens": 93, "reasoning_tokens": null, "latency_s": 0.976, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Customer Problem:** Priority plan customer's CSV import rejects dates, blocking 21 employees. Maya also asked where to find invoices.\n**Root Cause:** The CSV file used DD/MM/YYYY format instead of the expected ISO format.\n**Done/Promised:** Invoices location provided; support identified the log error and provided a converter template. \n**Next Step:** Customer to retry the import (Owner: Customer, no specific date)."}, {"model": "gemini-3.1-flash-lite", "task": "summarize", "item": "summarize-19", "score": 1.0, "prompt_tokens": 300, "completion_tokens": 53, "reasoning_tokens": null, "latency_s": 1.062, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Summary:**\n\nPriority customer’s label printer shipment is late, blocking 47 employees. Root cause is a courier customs hold. Leo arranged express re-dispatch. \n\n**Next step:** Leo to provide a tracking update (no specific date given)."}, {"model": "gemini-3.1-flash-lite", "task": "email", "item": "email-03", "score": 1.0, "prompt_tokens": 127, "completion_tokens": 52, "reasoning_tokens": null, "latency_s": 0.798, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=7/7", "output": "Hi Anke,\n\nYour account suspension was triggered by 3 failed payments. \n\nThe suspension will automatically lift within 1 hour once you update your card at Settings > Billing. Rest assured, no data was lost. \n\nSam, Brightlane Support"}, {"model": "gemini-3.1-flash-lite", "task": "summarize", "item": "summarize-20", "score": 1.0, "prompt_tokens": 301, "completion_tokens": 97, "reasoning_tokens": null, "latency_s": 1.18, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Customer's Problem:** API calls return 403 for a new key, blocking 11 Priority plan employees. \n**Root Cause:** The key lacked the 'write' scope.\n**Action Taken:** Priya re-issued the key with the correct scope and informed the customer where to find invoices.\n**Next Step:** Customer to confirm API calls now succeed. \n**Owner / Date:** Customer / April 1, 2027."}, {"model": "gemini-3.1-flash-lite", "task": "email", "item": "email-04", "score": 1.0, "prompt_tokens": 120, "completion_tokens": 56, "reasoning_tokens": null, "latency_s": 0.822, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=7/7", "output": "Hi Kenji,\n\nWe are sending you a prepaid return label today at no cost so you can send back the wrong headset. Once we receive your return, your correct replacement will ship within 3 business days. We apologize for the shipping error!\n\nSam, Brightlane Support"}, {"model": "gemini-3.1-flash-lite", "task": "email", "item": "email-05", "score": 1.0, "prompt_tokens": 132, "completion_tokens": 77, "reasoning_tokens": null, "latency_s": 1.034, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=6/6", "output": "Hi Elena,\n\nYou can generate an invoice with your VAT number directly through your account. \n\nPlease go to Settings > Billing > Invoices and save your VAT ID first. Once saved, you can generate the invoice there. Please note that support is unable to edit past invoices, and re-issued invoices take up to 1 business day. \n\nSam, Brightlane Support"}, {"model": "gemini-3.1-flash-lite", "task": "email", "item": "email-06", "score": 0.9090909090909091, "prompt_tokens": 138, "completion_tokens": 76, "reasoning_tokens": null, "latency_s": 0.875, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=6/7", "output": "Hi Ines,\n\nWe can restore your drafts from the last 7 days! There was a bug in version 5.2.1 that deleted draft reports, but a permanent fix will ship in version 5.2.2 on 14 March. To help us restore your missing reports, please reply with your account ID. \n\nSam, Brightlane Support"}, {"model": "gemini-3.1-flash-lite", "task": "email", "item": "email-07", "score": 1.0, "prompt_tokens": 127, "completion_tokens": 85, "reasoning_tokens": null, "latency_s": 0.935, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=6/6", "output": "Hi Felix,\n\nYou are eligible for our 20% student discount. \n\nTo claim the discount, please verify your status using a valid .edu email address at brightlane.example/student. \n\nPlease note that this discount cannot be combined with existing promo codes, and it is not retroactive for past purchases. Let me know if you need any help with the verification process!\n\nSam, Brightlane Support"}, {"model": "gemini-3.1-flash-lite", "task": "email", "item": "email-08", "score": 1.0, "prompt_tokens": 126, "completion_tokens": 82, "reasoning_tokens": null, "latency_s": 1.056, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=6/6", "output": "Hi Linh,\n\nWe need you to wait 48 hours from the delivery scan before opening a claim. \n\nIf your package still hasn't arrived after 48 hours, please submit a claim at brightlane.example/claim. Once submitted, our team investigates for 5 business days, after which we will issue a reshipment or a refund. \n\nSam, Brightlane Support"}, {"model": "gemini-3.1-flash-lite", "task": "email", "item": "email-09", "score": 1.0, "prompt_tokens": 133, "completion_tokens": 75, "reasoning_tokens": null, "latency_s": 0.778, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=6/6", "output": "Hi Hana,\n\nWe sincerely apologize that you missed your callback yesterday due to an internal handover error. \n\nOur manager, Ana, will call you today between 14:00 and 16:00 UTC. To make up for the oversight, we are also applying a $20 goodwill credit to your account. \n\nSam, Brightlane Support"}, {"model": "gemini-3.1-flash-lite", "task": "email", "item": "email-10", "score": 1.0, "prompt_tokens": 138, "completion_tokens": 89, "reasoning_tokens": null, "latency_s": 0.959, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=7/7", "output": "Hi Farid,\n\nSAML SSO is supported on our Business plan, which costs $18 per user per month with a 25-user minimum (perfect for your 40 users). \n\nYou can test it out with a 14-day free trial of the Business plan. Whenever you are ready to get started, please book a setup call at brightlane.example/setup. \n\nSam, Brightlane Support"}, {"model": "gemini-3.1-flash-lite", "task": "email", "item": "email-11", "score": 1.0, "prompt_tokens": 132, "completion_tokens": 66, "reasoning_tokens": null, "latency_s": 0.848, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=7/7", "output": "Hi Lucia,\n\nWarranty covers manufacturer defects but not accidental damage, so we need to inspect the damage to determine coverage. \n\nPlease reply with your order number and two photos of the crack. Once we receive these, our team will review the details and make a decision within 2 business days.\n\nSam, Brightlane Support"}, {"model": "gemini-3.1-flash-lite", "task": "email", "item": "email-12", "score": 1.0, "prompt_tokens": 112, "completion_tokens": 72, "reasoning_tokens": null, "latency_s": 1.027, "finish": "stop", "error": null, "attempts": 1, "note": "det=3/3 judge=7/7", "output": "Hi Marcus,\n\nYour monthly plan is cancelled and will be effective at the end of your current billing period on 28 April. You will keep full access to your account until that date. Please note that we do not offer prorated refunds for the remaining days. \n\nLet us know if you have any other questions.\n\nSam, Brightlane Support"}, {"model": "gemini-3.1-flash-lite", "task": "email", "item": "email-13", "score": 0.9, "prompt_tokens": 122, "completion_tokens": 74, "reasoning_tokens": null, "latency_s": 0.984, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=5/6", "output": "Hi Jonas,\n\nYour data export is now back in progress and will be ready in about 6 hours. \n\nExports normally finish within 24 hours, but we found your job was stuck and successfully restarted it. Once it's complete, your download link will arrive in your inbox and remain valid for 7 days. \n\nSam, Brightlane Support"}, {"model": "gemini-3.1-flash-lite", "task": "email", "item": "email-14", "score": 0.9, "prompt_tokens": 127, "completion_tokens": 99, "reasoning_tokens": null, "latency_s": 0.931, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=5/6", "output": "Hi Maya,\n\nWe cannot reverse the VAT charge while your billing address is set to Germany, as VAT applies exclusively to EU billing addresses. \n\nHowever, if you update your billing address to your US location in your account settings, we can process a full reversal for you, which will appear within 5 business days of the update. \n\nPlease let us know once you've updated your information so we can take care of that for you right away.\n\nSam, Brightlane Support"}, {"model": "gemini-3.1-flash-lite", "task": "email", "item": "email-15", "score": 1.0, "prompt_tokens": 137, "completion_tokens": 73, "reasoning_tokens": null, "latency_s": 1.031, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=6/6", "output": "Hi Priya,\n\nBulk orders over 100 units are handled directly by our Sales team, and a volume discount starts at 5%. \n\nLeo Park from our Sales team will contact you within 1 business day at leo.park@brightlane.example to assist you with your 200-unit order.\n\nSam, Brightlane Support"}, {"model": "gemini-3.1-flash-lite", "task": "email", "item": "email-16", "score": 1.0, "prompt_tokens": 129, "completion_tokens": 88, "reasoning_tokens": null, "latency_s": 0.964, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=7/7", "output": "Hi Diego,\n\nNo action is needed on your end, as our team is actively working to resolve the issue. \n\nYou are experiencing slowness due to a known incident (INC-2291) currently affecting latency in the EU region. Mitigation is already in progress. \n\nYou can check status.brightlane.example for the next update at 16:00 UTC. \n\nSam, Brightlane Support"}, {"model": "gemini-3.1-flash-lite", "task": "email", "item": "email-17", "score": 1.0, "prompt_tokens": 117, "completion_tokens": 60, "reasoning_tokens": null, "latency_s": 0.897, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=6/6", "output": "Hi Nora,\n\nYou can easily add a teammate by going to Settings > Team > Invite. Please note that seats are billed prorated for the rest of the month, and invitations expire after 7 days, so make sure your teammate accepts it within that timeframe! \n\nSam, Brightlane Support"}, {"model": "gemini-3.1-flash-lite", "task": "email", "item": "email-18", "score": 1.0, "prompt_tokens": 129, "completion_tokens": 86, "reasoning_tokens": null, "latency_s": 1.073, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=6/6", "output": "Hi Ravi,\n\nUnfortunately, we cannot accept your monitor return since it has been 40 days, and our hardware return policy is strictly 30 days. However, as a goodwill gesture, I can offer you a $15 credit. If you would still like to pursue this, please reply with your order number so I can escalate your request to Tier 2 for further review. \n\nSam, Brightlane Support"}, {"model": "gemini-3.1-flash-lite", "task": "email", "item": "email-19", "score": 0.9, "prompt_tokens": 134, "completion_tokens": 96, "reasoning_tokens": null, "latency_s": 1.01, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=5/6", "output": "Hi Thao,\n\nBrightlane support hours are Monday through Friday, 08:00 to 18:00 UTC, which is why we are closed on weekends. \n\nHowever, if you need 24/7 coverage for severity-1 issues, you can upgrade your current Standard plan to our Priority plan for an additional $49 per month. Let us know if you would like to proceed with the upgrade.\n\nSam, Brightlane Support"}, {"model": "gemini-3.1-flash-lite", "task": "email", "item": "email-20", "score": 1.0, "prompt_tokens": 141, "completion_tokens": 114, "reasoning_tokens": null, "latency_s": 1.083, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=7/7", "output": "Hi Amara,\n\nYour refund of $64.90 was issued on 2 March to your original card (reference RF-55821). \n\nBanks typically take up to 7 business days to process refunds and make the funds available in your account. Please allow the full 7 business days for the transaction to clear on your end. \n\nIf you still haven't received the funds after 7 business days, just reply to this email and we will be happy to trace it for you. \n\nSam, Brightlane Support"}, {"model": "gemini-3.1-flash-lite", "task": "translate", "item": "translate-03", "score": 1.0, "prompt_tokens": 49, "completion_tokens": 30, "reasoning_tokens": null, "latency_s": 0.878, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=3/3", "output": "Chúng tôi rất tiếc về sự chậm trễ này. Một khoản tín dụng trị giá $15 đã được thêm vào tài khoản của bạn."}, {"model": "gemini-3.1-flash-lite", "task": "translate", "item": "translate-04", "score": 1.0, "prompt_tokens": 44, "completion_tokens": 23, "reasoning_tokens": null, "latency_s": 0.879, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=3/3", "output": "Bảo hành bao gồm các lỗi trong 12 tháng nhưng không bao gồm hư hỏng do tai nạn."}, {"model": "gemini-3.1-flash-lite", "task": "translate", "item": "translate-05", "score": 1.0, "prompt_tokens": 57, "completion_tokens": 41, "reasoning_tokens": null, "latency_s": 0.758, "finish": "stop", "error": null, "attempts": 1, "note": "det=3/3 judge=2/2", "output": "Văn phòng của chúng tôi đóng cửa vào Chủ Nhật. Bộ phận hỗ trợ hoạt động từ Thứ Hai đến Thứ Sáu, từ 8:00 đến 18:00 UTC."}, {"model": "gemini-3.1-flash-lite", "task": "translate", "item": "translate-06", "score": 1.0, "prompt_tokens": 46, "completion_tokens": 34, "reasoning_tokens": null, "latency_s": 0.73, "finish": "stop", "error": null, "attempts": 1, "note": "det=0/0 judge=2/2", "output": "Để hủy gói đăng ký của bạn, hãy chuyển đến Cài đặt (Settings), sau đó chọn Thanh toán (Billing), rồi chọn Hủy gói (Cancel plan)."}, {"model": "gemini-3.1-flash-lite", "task": "translate", "item": "translate-07", "score": 0.6666666666666666, "prompt_tokens": 45, "completion_tokens": 22, "reasoning_tokens": null, "latency_s": 0.736, "finish": "stop", "error": null, "attempts": 1, "note": "det=0/0 judge=2/3", "output": "Cảm ơn phản hồi của bạn. Chúng tôi sẽ chia sẻ nó với đội ngũ sản phẩm của mình."}, {"model": "gemini-3.1-flash-lite", "task": "translate", "item": "translate-08", "score": 1.0, "prompt_tokens": 44, "completion_tokens": 22, "reasoning_tokens": null, "latency_s": 0.774, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "Hóa đơn của bạn được đính kèm. Vui lòng thanh toán trong vòng 30 ngày."}, {"model": "gemini-3.1-flash-lite", "task": "translate", "item": "translate-09", "score": 1.0, "prompt_tokens": 47, "completion_tokens": 26, "reasoning_tokens": null, "latency_s": 0.923, "finish": "stop", "error": null, "attempts": 1, "note": "det=0/0 judge=3/3", "output": "Rất tiếc, mặt hàng này hiện đã hết hàng. Chúng tôi dự kiến sẽ có hàng mới sau hai tuần nữa."}, {"model": "gemini-3.1-flash-lite", "task": "translate", "item": "translate-10", "score": 1.0, "prompt_tokens": 44, "completion_tokens": 21, "reasoning_tokens": null, "latency_s": 0.791, "finish": "stop", "error": null, "attempts": 1, "note": "det=2/2 judge=3/3", "output": "Chào mừng đến với Brightlane! Bản dùng thử miễn phí của bạn kéo dài 14 ngày."}, {"model": "gemini-3.1-flash-lite", "task": "translate", "item": "translate-11", "score": 0.5, "prompt_tokens": 53, "completion_tokens": 27, "reasoning_tokens": null, "latency_s": 0.781, "finish": "stop", "error": null, "attempts": 1, "note": "det=2/2 judge=0/2", "output": "Tu pedido #7715 se envía el 9 de junio. Réstrealo en brightlane.example/track."}, {"model": "gemini-3.1-flash-lite", "task": "translate", "item": "translate-12", "score": 1.0, "prompt_tokens": 45, "completion_tokens": 22, "reasoning_tokens": null, "latency_s": 0.865, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "Por favor, restablezca su contraseña en un plazo de 24 horas o el enlace caducará."}, {"model": "gemini-3.1-flash-lite", "task": "translate", "item": "translate-13", "score": 1.0, "prompt_tokens": 49, "completion_tokens": 19, "reasoning_tokens": null, "latency_s": 0.9, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=3/3", "output": "Lamentamos la demora. Se ha añadido un crédito de $15 a su cuenta."}, {"model": "gemini-3.1-flash-lite", "task": "translate", "item": "translate-14", "score": 1.0, "prompt_tokens": 44, "completion_tokens": 17, "reasoning_tokens": null, "latency_s": 0.89, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "La garantía cubre defectos durante 12 meses, pero no los daños accidentales."}, {"model": "gemini-3.1-flash-lite", "task": "translate", "item": "translate-15", "score": 1.0, "prompt_tokens": 57, "completion_tokens": 34, "reasoning_tokens": null, "latency_s": 0.888, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "Nuestra oficina está cerrada el domingo. El servicio de asistencia está disponible de lunes a viernes, de 8:00 a 18:00 UTC."}, {"model": "gemini-3.1-flash-lite", "task": "translate", "item": "translate-16", "score": 1.0, "prompt_tokens": 46, "completion_tokens": 22, "reasoning_tokens": null, "latency_s": 0.926, "finish": "stop", "error": null, "attempts": 1, "note": "det=0/0 judge=2/2", "output": "Para cancelar tu suscripción, ve a Ajustes, luego a Facturación y después a Cancelar plan."}, {"model": "gemini-3.1-flash-lite", "task": "translate", "item": "translate-17", "score": 1.0, "prompt_tokens": 45, "completion_tokens": 14, "reasoning_tokens": null, "latency_s": 0.762, "finish": "stop", "error": null, "attempts": 1, "note": "det=0/0 judge=2/2", "output": "Gracias por tus comentarios. Los compartiremos con nuestro equipo de producto."}, {"model": "gemini-3.1-flash-lite", "task": "translate", "item": "translate-18", "score": 1.0, "prompt_tokens": 44, "completion_tokens": 20, "reasoning_tokens": null, "latency_s": 0.971, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "Su factura está adjunta. El pago debe efectuarse en un plazo de 30 días."}, {"model": "gemini-3.1-flash-lite", "task": "translate", "item": "translate-19", "score": 1.0, "prompt_tokens": 47, "completion_tokens": 19, "reasoning_tokens": null, "latency_s": 0.778, "finish": "stop", "error": null, "attempts": 1, "note": "det=0/0 judge=2/2", "output": "Lamentablemente, este artículo está agotado. Esperamos recibir nuevas unidades en dos semanas."}, {"model": "gemini-3.1-flash-lite", "task": "translate", "item": "translate-20", "score": 1.0, "prompt_tokens": 44, "completion_tokens": 16, "reasoning_tokens": null, "latency_s": 1.125, "finish": "stop", "error": null, "attempts": 1, "note": "det=2/2 judge=3/3", "output": "¡Bienvenido a Brightlane! Tu prueba gratuita dura 14 días."}, {"model": "gemini-3.1-flash-lite", "task": "rag", "item": "rag-03", "score": 1.0, "prompt_tokens": 267, "completion_tokens": 14, "reasoning_tokens": null, "latency_s": 0.808, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "Audit logs are retained for 90 days on Scale [1]."}, {"model": "gemini-3.1-flash-lite", "task": "rag", "item": "rag-04", "score": 1.0, "prompt_tokens": 267, "completion_tokens": 13, "reasoning_tokens": null, "latency_s": 0.672, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "Webhook deliveries are retried up to 6 times [1]."}, {"model": "gemini-3.1-flash-lite", "task": "rag", "item": "rag-05", "score": 1.0, "prompt_tokens": 240, "completion_tokens": 22, "reasoning_tokens": null, "latency_s": 0.971, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "Admins can set an expiry of up to 730 days when creating an API key [4]."}, {"model": "gemini-3.1-flash-lite", "task": "rag", "item": "rag-06", "score": 1.0, "prompt_tokens": 237, "completion_tokens": 33, "reasoning_tokens": null, "latency_s": 0.773, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "No, single sign-on via SAML 2.0 is only available on the Scale plan [4]. Standard plans support Google and GitHub login [4]."}, {"model": "gemini-3.1-flash-lite", "task": "rag", "item": "rag-07", "score": 1.0, "prompt_tokens": 263, "completion_tokens": 21, "reasoning_tokens": null, "latency_s": 0.772, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "You must use the multipart upload endpoint, as files above 100 MB require it [4]."}, {"model": "gemini-3.1-flash-lite", "task": "rag", "item": "rag-08", "score": 1.0, "prompt_tokens": 222, "completion_tokens": 20, "reasoning_tokens": null, "latency_s": 0.701, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "A Standard customer can expect a response within 8 business hours for severity-1 incidents [3]."}, {"model": "gemini-3.1-flash-lite", "task": "rag", "item": "rag-10", "score": 1.0, "prompt_tokens": 258, "completion_tokens": 18, "reasoning_tokens": null, "latency_s": 0.763, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "Scale guarantees an uptime SLA of 99.99%, measured monthly [5]."}, {"model": "gemini-3.1-flash-lite", "task": "rag", "item": "rag-09", "score": 1.0, "prompt_tokens": 239, "completion_tokens": 37, "reasoning_tokens": null, "latency_s": 1.157, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "No, you cannot get it back. Deleted projects can only be restored within 14 days from the Trash, and after 14 days the data is permanently erased [4]."}, {"model": "gemini-3.1-flash-lite", "task": "rag", "item": "rag-11", "score": 0.6666666666666666, "prompt_tokens": 246, "completion_tokens": 46, "reasoning_tokens": null, "latency_s": 0.845, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=0.33 cite_f1=1.00", "output": "Scale seats cost $29 per seat per month with a 10-seat minimum [4]. The context does not provide the total cost for 6 seats on Scale due to this 10-seat minimum rule."}, {"model": "gemini-3.1-flash-lite", "task": "rag", "item": "rag-12", "score": 1.0, "prompt_tokens": 225, "completion_tokens": 13, "reasoning_tokens": null, "latency_s": 0.727, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "The export download link is valid for 7 days [4]."}, {"model": "gemini-3.1-flash-lite", "task": "rag", "item": "rag-13", "score": 0.8333333333333333, "prompt_tokens": 243, "completion_tokens": 74, "reasoning_tokens": null, "latency_s": 0.9, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=0.67", "output": "To run an edge function that needs 90 seconds, you need to use the Scale plan, as it provides a 120-second timeout, whereas the Standard plan only has a 30-second timeout [1]. Additionally, ensure your deployment is not in the Singapore region (ap-south), as it does not support Edge functions [4]."}, {"model": "gemini-3.1-flash-lite", "task": "rag", "item": "rag-14", "score": 1.0, "prompt_tokens": 231, "completion_tokens": 18, "reasoning_tokens": null, "latency_s": 0.755, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "You can allow-list up to 50 CIDR ranges per project [4]."}, {"model": "gemini-3.1-flash-lite", "task": "rag", "item": "rag-15", "score": 1.0, "prompt_tokens": 230, "completion_tokens": 13, "reasoning_tokens": null, "latency_s": 0.725, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "Revoked keys stop working within 60 seconds [4]."}, {"model": "gemini-3.1-flash-lite", "task": "rag", "item": "rag-16", "score": 1.0, "prompt_tokens": 230, "completion_tokens": 16, "reasoning_tokens": null, "latency_s": 0.791, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "No, the Python SDK requires Python 3.9 or newer [4]."}, {"model": "gemini-3.1-flash-lite", "task": "rag", "item": "rag-17", "score": 1.0, "prompt_tokens": 220, "completion_tokens": 16, "reasoning_tokens": null, "latency_s": 0.767, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "Free trial projects that are inactive for 30 days are paused [1]."}, {"model": "gemini-3.1-flash-lite", "task": "rag", "item": "rag-18", "score": 1.0, "prompt_tokens": 247, "completion_tokens": 14, "reasoning_tokens": null, "latency_s": 0.79, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "Late payments incur a 1.5% monthly fee [3]."}, {"model": "gemini-3.1-flash-lite", "task": "rag", "item": "rag-19", "score": 1.0, "prompt_tokens": 231, "completion_tokens": 31, "reasoning_tokens": null, "latency_s": 0.711, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "The webhook signature is carried in the `X-Kestrel-Signature` header, and the algorithm used is HMAC-SHA256 [1]."}, {"model": "gemini-3.1-flash-lite", "task": "rag", "item": "rag-20", "score": 1.0, "prompt_tokens": 248, "completion_tokens": 25, "reasoning_tokens": null, "latency_s": 1.081, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "No, you cannot run Edge functions in the Singapore region (ap-south), as it does not support them [2]."}, {"model": "gemini-3.5-flash-lite", "task": "classify", "item": "classify-01", "score": 1.0, "prompt_tokens": 183, "completion_tokens": 1, "reasoning_tokens": null, "latency_s": 0.794, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "billing"}, {"model": "gemini-3.5-flash-lite", "task": "classify", "item": "classify-02", "score": 1.0, "prompt_tokens": 186, "completion_tokens": 3, "reasoning_tokens": null, "latency_s": 0.797, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "technical_issue"}, {"model": "gemini-3.5-flash-lite", "task": "classify", "item": "classify-03", "score": 1.0, "prompt_tokens": 184, "completion_tokens": 3, "reasoning_tokens": null, "latency_s": 1.046, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "account_access"}, {"model": "gemini-3.5-flash-lite", "task": "classify", "item": "classify-04", "score": 1.0, "prompt_tokens": 182, "completion_tokens": 3, "reasoning_tokens": null, "latency_s": 0.914, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "shipping_delivery"}, {"model": "gemini-3.5-flash-lite", "task": "classify", "item": "classify-05", "score": 1.0, "prompt_tokens": 184, "completion_tokens": 4, "reasoning_tokens": null, "latency_s": 0.775, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "cancellation_refund"}, {"model": "gemini-3.5-flash-lite", "task": "classify", "item": "classify-07", "score": 1.0, "prompt_tokens": 189, "completion_tokens": 4, "reasoning_tokens": null, "latency_s": 0.726, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "cancellation_refund"}, {"model": "gemini-3.5-flash-lite", "task": "classify", "item": "classify-06", "score": 1.0, "prompt_tokens": 182, "completion_tokens": 3, "reasoning_tokens": null, "latency_s": 1.272, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "feature_request"}, {"model": "gemini-3.5-flash-lite", "task": "classify", "item": "classify-08", "score": 1.0, "prompt_tokens": 188, "completion_tokens": 1, "reasoning_tokens": null, "latency_s": 0.868, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "billing"}, {"model": "gemini-3.5-flash-lite", "task": "classify", "item": "classify-09", "score": 1.0, "prompt_tokens": 188, "completion_tokens": 3, "reasoning_tokens": null, "latency_s": 0.734, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "account_access"}, {"model": "gemini-3.5-flash-lite", "task": "classify", "item": "classify-10", "score": 1.0, "prompt_tokens": 189, "completion_tokens": 3, "reasoning_tokens": null, "latency_s": 0.805, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "technical_issue"}, {"model": "gemini-3.5-flash-lite", "task": "classify", "item": "classify-11", "score": 1.0, "prompt_tokens": 194, "completion_tokens": 3, "reasoning_tokens": null, "latency_s": 0.738, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "feature_request"}, {"model": "gemini-3.5-flash-lite", "task": "classify", "item": "classify-12", "score": 1.0, "prompt_tokens": 189, "completion_tokens": 3, "reasoning_tokens": null, "latency_s": 0.774, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "shipping_delivery"}, {"model": "gemini-3.5-flash-lite", "task": "classify", "item": "classify-13", "score": 1.0, "prompt_tokens": 188, "completion_tokens": 3, "reasoning_tokens": null, "latency_s": 0.843, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "shipping_delivery"}, {"model": "gemini-3.5-flash-lite", "task": "classify", "item": "classify-14", "score": 1.0, "prompt_tokens": 183, "completion_tokens": 1, "reasoning_tokens": null, "latency_s": 0.632, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "billing"}, {"model": "gemini-3.5-flash-lite", "task": "classify", "item": "classify-15", "score": 1.0, "prompt_tokens": 185, "completion_tokens": 1, "reasoning_tokens": null, "latency_s": 0.691, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "other"}, {"model": "gemini-3.5-flash-lite", "task": "classify", "item": "classify-16", "score": 1.0, "prompt_tokens": 188, "completion_tokens": 3, "reasoning_tokens": null, "latency_s": 0.724, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "account_access"}, {"model": "gemini-3.5-flash-lite", "task": "classify", "item": "classify-17", "score": 1.0, "prompt_tokens": 185, "completion_tokens": 3, "reasoning_tokens": null, "latency_s": 0.795, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "technical_issue"}, {"model": "gemini-3.5-flash-lite", "task": "classify", "item": "classify-18", "score": 1.0, "prompt_tokens": 186, "completion_tokens": 3, "reasoning_tokens": null, "latency_s": 0.769, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "feature_request"}, {"model": "gemini-3.5-flash-lite", "task": "classify", "item": "classify-19", "score": 1.0, "prompt_tokens": 184, "completion_tokens": 4, "reasoning_tokens": null, "latency_s": 0.807, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "cancellation_refund"}, {"model": "gemini-3.5-flash-lite", "task": "classify", "item": "classify-20", "score": 1.0, "prompt_tokens": 187, "completion_tokens": 1, "reasoning_tokens": null, "latency_s": 0.766, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "other"}, {"model": "gemini-3.5-flash-lite", "task": "extract", "item": "extract-01", "score": 1.0, "prompt_tokens": 250, "completion_tokens": 120, "reasoning_tokens": null, "latency_s": 0.992, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"name\": \"Maya Okafor\",\n  \"company\": \"Harbor & Finch\",\n  \"email\": \"maya.okafor@harbor.example\",\n  \"phone\": \"+17248622681\",\n  \"date\": \"2027-02-11\",\n  \"amount\": 15000,\n  \"currency\": \"USD\",\n  \"product\": \"Echo Headset H2\",\n  \"priority\": \"low\"\n}\n```"}, {"model": "gemini-3.5-flash-lite", "task": "extract", "item": "extract-02", "score": 1.0, "prompt_tokens": 249, "completion_tokens": 118, "reasoning_tokens": null, "latency_s": 1.09, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"name\": \"Tomas Vogel\",\n  \"company\": \"Quillstone Labs\",\n  \"email\": \"tomas.vogel@quillstone.example\",\n  \"phone\": \"+19867028226\",\n  \"date\": \"2027-09-27\",\n  \"amount\": 980,\n  \"currency\": \"USD\",\n  \"product\": \"Pulse Barcode Scanner\",\n  \"priority\": \"normal\"\n}\n```"}, {"model": "gemini-3.5-flash-lite", "task": "extract", "item": "extract-03", "score": 1.0, "prompt_tokens": 259, "completion_tokens": 113, "reasoning_tokens": null, "latency_s": 1.055, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"name\": \"Linh Hale\",\n  \"company\": \"Brightwell Foods\",\n  \"email\": \"linh.hale@brightwell.example\",\n  \"phone\": \"+19017026148\",\n  \"date\": \"2027-02-15\",\n  \"amount\": 349.99,\n  \"currency\": \"USD\",\n  \"product\": \"Beacon Door Cam\",\n  \"priority\": \"high\"\n}"}, {"model": "gemini-3.5-flash-lite", "task": "extract", "item": "extract-04", "score": 0.8888888888888888, "prompt_tokens": 261, "completion_tokens": 112, "reasoning_tokens": null, "latency_s": 1.029, "finish": "stop", "error": null, "attempts": 1, "note": "phone", "output": "{\n  \"name\": \"Priya Lindqvist\",\n  \"company\": \"Nimbus Freight\",\n  \"email\": \"priya.lindqvist@nimbus.example\",\n  \"phone\": \"+2789406577\",\n  \"date\": \"2027-12-17\",\n  \"amount\": 15000,\n  \"currency\": \"USD\",\n  \"product\": \"Nimbus Label Printer\",\n  \"priority\": \"urgent\"\n}"}, {"model": "gemini-3.5-flash-lite", "task": "extract", "item": "extract-05", "score": 1.0, "prompt_tokens": 255, "completion_tokens": 113, "reasoning_tokens": null, "latency_s": 0.988, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"name\": \"Oscar Haddad\",\n  \"company\": \"Alder Dental\",\n  \"email\": \"oscar.haddad@alder.example\",\n  \"phone\": \"+19337916062\",\n  \"date\": \"2027-03-21\",\n  \"amount\": 72.25,\n  \"currency\": \"USD\",\n  \"product\": \"Beacon Door Cam\",\n  \"priority\": \"low\"\n}"}, {"model": "gemini-3.5-flash-lite", "task": "extract", "item": "extract-06", "score": 1.0, "prompt_tokens": 240, "completion_tokens": 117, "reasoning_tokens": null, "latency_s": 0.787, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"name\": \"Hana Tran\",\n  \"company\": \"Corvid Studio\",\n  \"email\": \"hana.tran@corvid.example\",\n  \"phone\": \"+17677102907\",\n  \"date\": \"2027-02-13\",\n  \"amount\": 15000,\n  \"currency\": \"EUR\",\n  \"product\": \"Vault NAS 8\",\n  \"priority\": \"normal\"\n}\n```"}, {"model": "gemini-3.5-flash-lite", "task": "extract", "item": "extract-07", "score": 1.0, "prompt_tokens": 252, "completion_tokens": 120, "reasoning_tokens": null, "latency_s": 0.835, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"name\": \"Diego Nguyen\",\n  \"company\": \"Marlow Textiles\",\n  \"email\": \"diego.nguyen@marlow.example\",\n  \"phone\": \"+442094861415\",\n  \"date\": \"2027-05-28\",\n  \"amount\": 1250.5,\n  \"currency\": \"GBP\",\n  \"product\": \"Atlas Router X4\",\n  \"priority\": \"high\"\n}\n```"}, {"model": "gemini-3.5-flash-lite", "task": "extract", "item": "extract-08", "score": 0.8888888888888888, "prompt_tokens": 257, "completion_tokens": 123, "reasoning_tokens": null, "latency_s": 0.954, "finish": "stop", "error": null, "attempts": 1, "note": "name", "output": "```json\n{\n  \"name\": \"Quinn Anke\",\n  \"company\": \"Tidewater Legal\",\n  \"email\": \"anke.quinn@tidewater.example\",\n  \"phone\": \"+442029998484\",\n  \"date\": \"2027-10-14\",\n  \"amount\": 349.99,\n  \"currency\": \"GBP\",\n  \"product\": \"Echo Headset H2\",\n  \"priority\": \"urgent\"\n}\n```"}, {"model": "gemini-3.5-flash-lite", "task": "extract", "item": "extract-09", "score": 1.0, "prompt_tokens": 261, "completion_tokens": 116, "reasoning_tokens": null, "latency_s": 0.869, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"name\": \"Farid Costa\",\n  \"company\": \"Pinecone Robotics\",\n  \"email\": \"farid.costa@pinecone.example\",\n  \"phone\": \"+442088467585\",\n  \"date\": \"2027-07-22\",\n  \"amount\": 1250.50,\n  \"currency\": \"EUR\",\n  \"product\": \"Nimbus Label Printer\",\n  \"priority\": \"low\"\n}"}, {"model": "gemini-3.5-flash-lite", "task": "extract", "item": "extract-10", "score": 1.0, "prompt_tokens": 245, "completion_tokens": 120, "reasoning_tokens": null, "latency_s": 0.982, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"name\": \"Nora Raman\",\n  \"company\": \"Saffron Bistro Group\",\n  \"email\": \"nora.raman@saffron.example\",\n  \"phone\": \"+16697359020\",\n  \"date\": \"2027-03-21\",\n  \"amount\": 1250.5,\n  \"currency\": \"EUR\",\n  \"product\": \"Vault NAS 8\",\n  \"priority\": \"normal\"\n}\n```"}, {"model": "gemini-3.5-flash-lite", "task": "extract", "item": "extract-11", "score": 1.0, "prompt_tokens": 266, "completion_tokens": 116, "reasoning_tokens": null, "latency_s": 1.07, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"name\": \"Kenji Mori\",\n  \"company\": \"Larkspur Energy\",\n  \"email\": \"kenji.mori@larkspur.example\",\n  \"phone\": \"+442057526188\",\n  \"date\": \"2027-08-26\",\n  \"amount\": 980,\n  \"currency\": \"EUR\",\n  \"product\": \"Echo Headset H2\",\n  \"priority\": \"high\"\n}"}, {"model": "gemini-3.5-flash-lite", "task": "extract", "item": "extract-12", "score": 1.0, "prompt_tokens": 254, "completion_tokens": 111, "reasoning_tokens": null, "latency_s": 1.092, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"name\": \"Lucia Berg\",\n  \"company\": \"Ironbark Builders\",\n  \"email\": \"lucia.berg@ironbark.example\",\n  \"phone\": \"+16902655365\",\n  \"date\": \"2027-03-14\",\n  \"amount\": 2400,\n  \"currency\": \"EUR\",\n  \"product\": \"Orbit Dock Pro\",\n  \"priority\": \"urgent\"\n}"}, {"model": "gemini-3.5-flash-lite", "task": "extract", "item": "extract-13", "score": 1.0, "prompt_tokens": 246, "completion_tokens": 111, "reasoning_tokens": null, "latency_s": 1.536, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"name\": \"Ravi Brandt\",\n  \"company\": \"Helio Print\",\n  \"email\": \"ravi.brandt@helio.example\",\n  \"phone\": \"+12006629955\",\n  \"date\": \"2027-08-01\",\n  \"amount\": 15000,\n  \"currency\": \"USD\",\n  \"product\": \"Orbit Dock Pro\",\n  \"priority\": \"low\"\n}"}, {"model": "gemini-3.5-flash-lite", "task": "extract", "item": "extract-14", "score": 1.0, "prompt_tokens": 238, "completion_tokens": 115, "reasoning_tokens": null, "latency_s": 1.354, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"name\": \"Elena Ferreira\",\n  \"company\": \"Cobalt Bakery\",\n  \"email\": \"elena.ferreira@cobalt.example\",\n  \"phone\": \"+14748846853\",\n  \"date\": \"2027-01-25\",\n  \"amount\": 980,\n  \"currency\": \"USD\",\n  \"product\": \"Tempo Time Clock\",\n  \"priority\": \"normal\"\n}\n```"}, {"model": "gemini-3.5-flash-lite", "task": "extract", "item": "extract-15", "score": 1.0, "prompt_tokens": 260, "completion_tokens": 114, "reasoning_tokens": null, "latency_s": 1.024, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"name\": \"Marcus Diallo\",\n  \"company\": \"Juniper Analytics\",\n  \"email\": \"marcus.diallo@juniper.example\",\n  \"phone\": \"+14286843149\",\n  \"date\": \"2027-12-05\",\n  \"amount\": 72.25,\n  \"currency\": \"GBP\",\n  \"product\": \"Nimbus Label Printer\",\n  \"priority\": \"high\"\n}"}, {"model": "gemini-3.5-flash-lite", "task": "extract", "item": "extract-16", "score": 1.0, "prompt_tokens": 265, "completion_tokens": 121, "reasoning_tokens": null, "latency_s": 1.024, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"name\": \"Thao Sato\",\n  \"company\": \"Redwood Cycles\",\n  \"email\": \"thao.sato@redwood.example\",\n  \"phone\": \"+18005139318\",\n  \"date\": \"2027-11-06\",\n  \"amount\": 349.99,\n  \"currency\": \"EUR\",\n  \"product\": \"Echo Headset H2\",\n  \"priority\": \"urgent\"\n}\n```"}, {"model": "gemini-3.5-flash-lite", "task": "extract", "item": "extract-18", "score": 1.0, "prompt_tokens": 244, "completion_tokens": 113, "reasoning_tokens": null, "latency_s": 0.873, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"name\": \"Jonas Weiss\",\n  \"company\": \"Opal Veterinary\",\n  \"email\": \"jonas.weiss@opal.example\",\n  \"phone\": \"+442035219513\",\n  \"date\": \"2027-06-04\",\n  \"amount\": 349.99,\n  \"currency\": \"USD\",\n  \"product\": \"Beacon Door Cam\",\n  \"priority\": \"normal\"\n}"}, {"model": "gemini-3.5-flash-lite", "task": "extract", "item": "extract-17", "score": 1.0, "prompt_tokens": 257, "completion_tokens": 113, "reasoning_tokens": null, "latency_s": 1.254, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"name\": \"Ines Iyer\",\n  \"company\": \"Mistral Travel\",\n  \"email\": \"ines.iyer@mistral.example\",\n  \"phone\": \"+442067901422\",\n  \"date\": \"2027-01-04\",\n  \"amount\": 15000,\n  \"currency\": \"USD\",\n  \"product\": \"Beacon Door Cam\",\n  \"priority\": \"low\"\n}"}, {"model": "gemini-3.5-flash-lite", "task": "extract", "item": "extract-19", "score": 1.0, "prompt_tokens": 254, "completion_tokens": 117, "reasoning_tokens": null, "latency_s": 0.974, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"name\": \"Amara Morales\",\n  \"company\": \"Granite Logistics\",\n  \"email\": \"amara.morales@granite.example\",\n  \"phone\": \"+12717607539\",\n  \"date\": \"2027-04-22\",\n  \"amount\": 1250.5,\n  \"currency\": \"USD\",\n  \"product\": \"Lumen Display 27\",\n  \"priority\": \"high\"\n}"}, {"model": "gemini-3.5-flash-lite", "task": "extract", "item": "extract-20", "score": 0.8888888888888888, "prompt_tokens": 253, "completion_tokens": 116, "reasoning_tokens": null, "latency_s": 1.201, "finish": "stop", "error": null, "attempts": 1, "note": "phone", "output": "```json\n{\n  \"name\": \"Felix Petrova\",\n  \"company\": \"Fern Hotels\",\n  \"email\": \"felix.petrova@fern.example\",\n  \"phone\": \"+6629724088\",\n  \"date\": \"2027-09-27\",\n  \"amount\": 72.25,\n  \"currency\": \"EUR\",\n  \"product\": \"Atlas Router X4\",\n  \"priority\": \"urgent\"\n}\n```"}, {"model": "gemini-3.5-flash-lite", "task": "invoice", "item": "invoice-01", "score": 1.0, "prompt_tokens": 301, "completion_tokens": 139, "reasoning_tokens": null, "latency_s": 0.943, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2029-3683\",\n  \"vendor\": \"Kopernik Office Supply\",\n  \"invoice_date\": \"2027-09-05\",\n  \"due_date\": \"2027-09-20\",\n  \"currency\": \"USD\",\n  \"line_item_count\": 3,\n  \"subtotal\": 646.53,\n  \"tax_total\": 54.96,\n  \"total\": 701.49\n}\n```"}, {"model": "gemini-3.5-flash-lite", "task": "invoice", "item": "invoice-02", "score": 1.0, "prompt_tokens": 360, "completion_tokens": 139, "reasoning_tokens": null, "latency_s": 0.962, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2027-4416\",\n  \"vendor\": \"Blue Heron Catering\",\n  \"invoice_date\": \"2027-08-16\",\n  \"due_date\": \"2027-08-16\",\n  \"currency\": \"GBP\",\n  \"line_item_count\": 5,\n  \"subtotal\": 1604.97,\n  \"tax_total\": 136.42,\n  \"total\": 1741.39\n}\n```"}, {"model": "gemini-3.5-flash-lite", "task": "invoice", "item": "invoice-03", "score": 1.0, "prompt_tokens": 362, "completion_tokens": 141, "reasoning_tokens": null, "latency_s": 0.912, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2028-9030\",\n  \"vendor\": \"Tessellate Software GmbH\",\n  \"invoice_date\": \"2027-11-06\",\n  \"due_date\": \"2027-12-06\",\n  \"currency\": \"EUR\",\n  \"line_item_count\": 4,\n  \"subtotal\": 3603.30,\n  \"tax_total\": 756.69,\n  \"total\": 4359.99\n}\n```"}, {"model": "gemini-3.5-flash-lite", "task": "invoice", "item": "invoice-05", "score": 1.0, "prompt_tokens": 333, "completion_tokens": 135, "reasoning_tokens": null, "latency_s": 0.859, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2028-9735\",\n  \"vendor\": \"Solano Print House\",\n  \"invoice_date\": \"2027-02-10\",\n  \"due_date\": \"2027-03-27\",\n  \"currency\": \"USD\",\n  \"line_item_count\": 4,\n  \"subtotal\": 520.81,\n  \"tax_total\": 0.0,\n  \"total\": 520.81\n}\n```"}, {"model": "gemini-3.5-flash-lite", "task": "invoice", "item": "invoice-04", "score": 1.0, "prompt_tokens": 322, "completion_tokens": 136, "reasoning_tokens": null, "latency_s": 1.287, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2029-4492\",\n  \"vendor\": \"Mango Courier Co.\",\n  \"invoice_date\": \"2027-11-18\",\n  \"due_date\": \"2027-12-03\",\n  \"currency\": \"USD\",\n  \"line_item_count\": 4,\n  \"subtotal\": 666.78,\n  \"tax_total\": 56.68,\n  \"total\": 723.46\n}\n```"}, {"model": "gemini-3.5-flash-lite", "task": "invoice", "item": "invoice-06", "score": 1.0, "prompt_tokens": 353, "completion_tokens": 140, "reasoning_tokens": null, "latency_s": 0.955, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2027-9294\",\n  \"vendor\": \"Nordlys Cloud AB\",\n  \"invoice_date\": \"2027-10-28\",\n  \"due_date\": \"2027-12-12\",\n  \"currency\": \"EUR\",\n  \"line_item_count\": 4,\n  \"subtotal\": 1479.92,\n  \"tax_total\": 310.78,\n  \"total\": 1790.70\n}\n```"}, {"model": "gemini-3.5-flash-lite", "task": "invoice", "item": "invoice-07", "score": 1.0, "prompt_tokens": 334, "completion_tokens": 141, "reasoning_tokens": null, "latency_s": 1.068, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2028-4882\",\n  \"vendor\": \"Pioneer Cleaning Services\",\n  \"invoice_date\": \"2027-06-02\",\n  \"due_date\": \"2027-06-02\",\n  \"currency\": \"USD\",\n  \"line_item_count\": 4,\n  \"subtotal\": 5540.00,\n  \"tax_total\": 1052.60,\n  \"total\": 6592.60\n}\n```"}, {"model": "gemini-3.5-flash-lite", "task": "invoice", "item": "invoice-08", "score": 1.0, "prompt_tokens": 302, "completion_tokens": 140, "reasoning_tokens": null, "latency_s": 1.075, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2027-1944\",\n  \"vendor\": \"Zephyr Analytics Ltd\",\n  \"invoice_date\": \"2027-03-20\",\n  \"due_date\": \"2027-04-19\",\n  \"currency\": \"USD\",\n  \"line_item_count\": 2,\n  \"subtotal\": 1116.63,\n  \"tax_total\": 111.66,\n  \"total\": 1228.29\n}\n```"}, {"model": "gemini-3.5-flash-lite", "task": "invoice", "item": "invoice-09", "score": 1.0, "prompt_tokens": 368, "completion_tokens": 138, "reasoning_tokens": null, "latency_s": 1.082, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2029-2169\",\n  \"vendor\": \"Maple & Oak Furniture\",\n  \"invoice_date\": \"2027-06-14\",\n  \"due_date\": \"2027-06-14\",\n  \"currency\": \"EUR\",\n  \"line_item_count\": 5,\n  \"subtotal\": 827.94,\n  \"tax_total\": 157.31,\n  \"total\": 985.25\n}\n```"}, {"model": "gemini-3.5-flash-lite", "task": "invoice", "item": "invoice-10", "score": 1.0, "prompt_tokens": 305, "completion_tokens": 139, "reasoning_tokens": null, "latency_s": 1.012, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2028-8966\",\n  \"vendor\": \"Kite Security Systems\",\n  \"invoice_date\": \"2027-08-14\",\n  \"due_date\": \"2027-09-28\",\n  \"currency\": \"GBP\",\n  \"line_item_count\": 3,\n  \"subtotal\": 907.47,\n  \"tax_total\": 181.49,\n  \"total\": 1088.96\n}\n```"}, {"model": "gemini-3.5-flash-lite", "task": "invoice", "item": "invoice-11", "score": 1.0, "prompt_tokens": 323, "completion_tokens": 142, "reasoning_tokens": null, "latency_s": 0.865, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2029-5301\",\n  \"vendor\": \"Kopernik Office Supply\",\n  \"invoice_date\": \"2027-01-22\",\n  \"due_date\": \"2027-02-21\",\n  \"currency\": \"USD\",\n  \"line_item_count\": 3,\n  \"subtotal\": 1947.90,\n  \"tax_total\": 370.10,\n  \"total\": 2318.00\n}\n```"}, {"model": "gemini-3.5-flash-lite", "task": "invoice", "item": "invoice-12", "score": 1.0, "prompt_tokens": 370, "completion_tokens": 137, "reasoning_tokens": null, "latency_s": 1.042, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2028-5730\",\n  \"vendor\": \"Blue Heron Catering\",\n  \"invoice_date\": \"2027-04-12\",\n  \"due_date\": \"2027-05-27\",\n  \"currency\": \"EUR\",\n  \"line_item_count\": 5,\n  \"subtotal\": 689.02,\n  \"tax_total\": 130.91,\n  \"total\": 819.93\n}\n```"}, {"model": "gemini-3.5-flash-lite", "task": "invoice", "item": "invoice-13", "score": 1.0, "prompt_tokens": 278, "completion_tokens": 137, "reasoning_tokens": null, "latency_s": 1.004, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2027-4999\",\n  \"vendor\": \"Tessellate Software GmbH\",\n  \"invoice_date\": \"2027-06-18\",\n  \"due_date\": \"2027-08-02\",\n  \"currency\": \"USD\",\n  \"line_item_count\": 2,\n  \"subtotal\": 453.30,\n  \"tax_total\": 0.00,\n  \"total\": 453.30\n}\n```"}, {"model": "gemini-3.5-flash-lite", "task": "invoice", "item": "invoice-14", "score": 1.0, "prompt_tokens": 301, "completion_tokens": 139, "reasoning_tokens": null, "latency_s": 1.036, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2028-6335\",\n  \"vendor\": \"Mango Courier Co.\",\n  \"invoice_date\": \"2027-09-17\",\n  \"due_date\": \"2027-10-02\",\n  \"currency\": \"USD\",\n  \"line_item_count\": 2,\n  \"subtotal\": 1767.80,\n  \"tax_total\": 150.26,\n  \"total\": 1918.06\n}\n```"}, {"model": "gemini-3.5-flash-lite", "task": "invoice", "item": "invoice-15", "score": 1.0, "prompt_tokens": 332, "completion_tokens": 140, "reasoning_tokens": null, "latency_s": 1.019, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2028-0781\",\n  \"vendor\": \"Solano Print House\",\n  \"invoice_date\": \"2027-12-19\",\n  \"due_date\": \"2028-01-03\",\n  \"currency\": \"EUR\",\n  \"line_item_count\": 3,\n  \"subtotal\": 2256.65,\n  \"tax_total\": 428.76,\n  \"total\": 2685.41\n}\n```"}, {"model": "gemini-3.5-flash-lite", "task": "invoice", "item": "invoice-16", "score": 1.0, "prompt_tokens": 362, "completion_tokens": 138, "reasoning_tokens": null, "latency_s": 1.062, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2029-7964\",\n  \"vendor\": \"Nordlys Cloud AB\",\n  \"invoice_date\": \"2027-07-12\",\n  \"due_date\": \"2027-07-27\",\n  \"currency\": \"USD\",\n  \"line_item_count\": 6,\n  \"subtotal\": 807.10,\n  \"tax_total\": 153.35,\n  \"total\": 960.45\n}\n```"}, {"model": "gemini-3.5-flash-lite", "task": "invoice", "item": "invoice-17", "score": 1.0, "prompt_tokens": 295, "completion_tokens": 137, "reasoning_tokens": null, "latency_s": 1.139, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2027-2172\",\n  \"vendor\": \"Pioneer Cleaning Services\",\n  \"invoice_date\": \"2027-02-11\",\n  \"due_date\": \"2027-02-11\",\n  \"currency\": \"USD\",\n  \"line_item_count\": 2,\n  \"subtotal\": 458.31,\n  \"tax_total\": 45.83,\n  \"total\": 504.14\n}\n```"}, {"model": "gemini-3.5-flash-lite", "task": "invoice", "item": "invoice-18", "score": 1.0, "prompt_tokens": 347, "completion_tokens": 139, "reasoning_tokens": null, "latency_s": 1.093, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2028-2081\",\n  \"vendor\": \"Zephyr Analytics Ltd\",\n  \"invoice_date\": \"2027-09-17\",\n  \"due_date\": \"2027-10-02\",\n  \"currency\": \"EUR\",\n  \"line_item_count\": 4,\n  \"subtotal\": 967.50,\n  \"tax_total\": 203.18,\n  \"total\": 1170.68\n}\n```"}, {"model": "gemini-3.5-flash-lite", "task": "invoice", "item": "invoice-19", "score": 1.0, "prompt_tokens": 351, "completion_tokens": 140, "reasoning_tokens": null, "latency_s": 0.962, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2028-8394\",\n  \"vendor\": \"Maple & Oak Furniture\",\n  \"invoice_date\": \"2027-09-11\",\n  \"due_date\": \"2027-10-26\",\n  \"currency\": \"USD\",\n  \"line_item_count\": 5,\n  \"subtotal\": 4942.43,\n  \"tax_total\": 939.06,\n  \"total\": 5881.49\n}\n```"}, {"model": "gemini-3.5-flash-lite", "task": "invoice", "item": "invoice-20", "score": 1.0, "prompt_tokens": 329, "completion_tokens": 137, "reasoning_tokens": null, "latency_s": 0.954, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2029-2190\",\n  \"vendor\": \"Kite Security Systems\",\n  \"invoice_date\": \"2027-07-09\",\n  \"due_date\": \"2027-08-23\",\n  \"currency\": \"USD\",\n  \"line_item_count\": 4,\n  \"subtotal\": 257.55,\n  \"tax_total\": 48.93,\n  \"total\": 306.48\n}\n```"}, {"model": "gemini-3.5-flash-lite", "task": "sql", "item": "sql-01", "score": 1.0, "prompt_tokens": 204, "completion_tokens": 10, "reasoning_tokens": null, "latency_s": 0.954, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT plan, COUNT(*) FROM customers GROUP BY plan"}, {"model": "gemini-3.5-flash-lite", "task": "sql", "item": "sql-02", "score": 1.0, "prompt_tokens": 206, "completion_tokens": 15, "reasoning_tokens": null, "latency_s": 0.793, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT name FROM customers WHERE country = 'VN' ORDER BY name ASC;"}, {"model": "gemini-3.5-flash-lite", "task": "sql", "item": "sql-03", "score": 1.0, "prompt_tokens": 211, "completion_tokens": 18, "reasoning_tokens": null, "latency_s": 0.915, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT ROUND(AVG(price), 2) FROM products WHERE category = 'hardware';"}, {"model": "gemini-3.5-flash-lite", "task": "sql", "item": "sql-04", "score": 1.0, "prompt_tokens": 209, "completion_tokens": 39, "reasoning_tokens": null, "latency_s": 0.861, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT count(*) FROM orders WHERE order_date >= '2026-06-01' AND order_date <= '2026-06-30'"}, {"model": "gemini-3.5-flash-lite", "task": "sql", "item": "sql-05", "score": 1.0, "prompt_tokens": 204, "completion_tokens": 55, "reasoning_tokens": null, "latency_s": 0.806, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT ROUND(SUM(oi.qty * p.price), 2) FROM orders o JOIN order_items oi ON o.id = oi.order_id JOIN products p ON oi.product_id = p.id WHERE o.status = 'paid';"}, {"model": "gemini-3.5-flash-lite", "task": "sql", "item": "sql-06", "score": 1.0, "prompt_tokens": 203, "completion_tokens": 21, "reasoning_tokens": null, "latency_s": 0.894, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT name FROM customers WHERE id NOT IN (SELECT customer_id FROM orders) ORDER BY name ASC;"}, {"model": "gemini-3.5-flash-lite", "task": "sql", "item": "sql-07", "score": 1.0, "prompt_tokens": 218, "completion_tokens": 85, "reasoning_tokens": null, "latency_s": 0.853, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT p.name AS product_name, SUM(oi.qty) AS units\nFROM products p\nJOIN order_items oi ON p.id = oi.product_id\nJOIN orders o ON oi.order_id = o.id\nWHERE o.status = 'paid'\nGROUP BY p.id, p.name\nORDER BY units DESC, product_name ASC\nLIMIT 3;"}, {"model": "gemini-3.5-flash-lite", "task": "sql", "item": "sql-08", "score": 1.0, "prompt_tokens": 209, "completion_tokens": 66, "reasoning_tokens": null, "latency_s": 0.847, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT p.category, ROUND(SUM(oi.qty * p.price), 2) AS revenue FROM products p JOIN order_items oi ON p.id = oi.product_id JOIN orders o ON oi.order_id = o.id WHERE o.status = 'paid' GROUP BY p.category"}, {"model": "gemini-3.5-flash-lite", "task": "sql", "item": "sql-09", "score": 1.0, "prompt_tokens": 205, "completion_tokens": 46, "reasoning_tokens": null, "latency_s": 0.889, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT c.name FROM customers c JOIN orders o ON c.id = o.customer_id GROUP BY c.id, c.name HAVING COUNT(o.id) >= 4 ORDER BY c.name ASC;"}, {"model": "gemini-3.5-flash-lite", "task": "sql", "item": "sql-10", "score": 1.0, "prompt_tokens": 200, "completion_tokens": 18, "reasoning_tokens": null, "latency_s": 0.798, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT count(DISTINCT customer_id) FROM orders WHERE status = 'refunded'"}, {"model": "gemini-3.5-flash-lite", "task": "sql", "item": "sql-11", "score": 1.0, "prompt_tokens": 209, "completion_tokens": 65, "reasoning_tokens": null, "latency_s": 0.874, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT p.name \nFROM products p \nLEFT JOIN order_items oi ON p.id = oi.product_id \nGROUP BY p.id, p.name \nHAVING COUNT(DISTINCT oi.order_id) < 10 \nORDER BY p.name ASC;"}, {"model": "gemini-3.5-flash-lite", "task": "sql", "item": "sql-12", "score": 1.0, "prompt_tokens": 210, "completion_tokens": 65, "reasoning_tokens": null, "latency_s": 0.99, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT ROUND(AVG(item_totals.total_qty), 2) FROM (SELECT SUM(oi.qty) AS total_qty FROM orders o JOIN order_items oi ON o.id = oi.order_id WHERE o.status = 'paid' GROUP BY o.id) AS item_totals"}, {"model": "gemini-3.5-flash-lite", "task": "sql", "item": "sql-13", "score": 1.0, "prompt_tokens": 210, "completion_tokens": 91, "reasoning_tokens": null, "latency_s": 0.835, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT c.name, ROUND(SUM(oi.qty * p.price), 2) AS revenue FROM customers c JOIN orders o ON c.id = o.customer_id JOIN order_items oi ON o.id = oi.order_id JOIN products p ON oi.product_id = p.id WHERE o.status = 'paid' GROUP BY c.id, c.name ORDER BY revenue DESC LIMIT 1;"}, {"model": "gemini-3.5-flash-lite", "task": "sql", "item": "sql-14", "score": 1.0, "prompt_tokens": 217, "completion_tokens": 46, "reasoning_tokens": null, "latency_s": 0.764, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT strftime('%Y-%m', order_date) AS month, COUNT(*) AS count FROM orders WHERE status = 'paid' AND order_date LIKE '2026-%' GROUP BY month ORDER BY month;"}, {"model": "gemini-3.5-flash-lite", "task": "sql", "item": "sql-15", "score": 1.0, "prompt_tokens": 218, "completion_tokens": 49, "reasoning_tokens": null, "latency_s": 0.826, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT name FROM customers WHERE plan = 'pro' AND signup_date >= '2026-01-01' AND signup_date <= '2026-06-30' ORDER BY name ASC;"}, {"model": "gemini-3.5-flash-lite", "task": "sql", "item": "sql-16", "score": 0.0, "prompt_tokens": 209, "completion_tokens": 85, "reasoning_tokens": null, "latency_s": 0.919, "finish": "stop", "error": null, "attempts": 1, "note": "wrong result", "output": "SELECT count(DISTINCT o.id) \nFROM orders o\nJOIN order_items oi ON o.id = oi.order_id\nJOIN products p ON oi.product_id = p.id\nWHERE o.status = 'paid' AND p.category IN ('hardware', 'software')\nGROUP BY o.id\nHAVING count(DISTINCT p.category) = 2;"}, {"model": "gemini-3.5-flash-lite", "task": "sql", "item": "sql-17", "score": 1.0, "prompt_tokens": 225, "completion_tokens": 46, "reasoning_tokens": null, "latency_s": 0.812, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT c.country, COUNT(DISTINCT c.id) AS customers, COUNT(o.id) AS orders FROM customers c LEFT JOIN orders o ON c.id = o.customer_id GROUP BY c.country"}, {"model": "gemini-3.5-flash-lite", "task": "sql", "item": "sql-18", "score": 1.0, "prompt_tokens": 209, "completion_tokens": 39, "reasoning_tokens": null, "latency_s": 0.921, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT category, name FROM (SELECT category, name, ROW_NUMBER() OVER (PARTITION BY category ORDER BY price DESC) as rn FROM products) WHERE rn = 1 ORDER BY category"}, {"model": "gemini-3.5-flash-lite", "task": "sql", "item": "sql-19", "score": 1.0, "prompt_tokens": 228, "completion_tokens": 59, "reasoning_tokens": null, "latency_s": 0.836, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT c.name, MAX(o.order_date) AS most_recent_date FROM customers c LEFT JOIN orders o ON c.id = o.customer_id WHERE c.plan = 'team' GROUP BY c.id, c.name ORDER BY c.name;"}, {"model": "gemini-3.5-flash-lite", "task": "sql", "item": "sql-20", "score": 1.0, "prompt_tokens": 214, "completion_tokens": 17, "reasoning_tokens": null, "latency_s": 0.844, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT country, COUNT(*) FROM customers GROUP BY country HAVING COUNT(*) > 3;"}, {"model": "gemini-3.5-flash-lite", "task": "route", "item": "route-01", "score": 1.0, "prompt_tokens": 279, "completion_tokens": 13, "reasoning_tokens": null, "latency_s": 0.758, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\"tool\": \"lookup_order\"}\n```"}, {"model": "gemini-3.5-flash-lite", "task": "route", "item": "route-02", "score": 1.0, "prompt_tokens": 276, "completion_tokens": 8, "reasoning_tokens": null, "latency_s": 0.766, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"search_kb\"}"}, {"model": "gemini-3.5-flash-lite", "task": "route", "item": "route-03", "score": 1.0, "prompt_tokens": 279, "completion_tokens": 8, "reasoning_tokens": null, "latency_s": 0.848, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"get_invoice\"}"}, {"model": "gemini-3.5-flash-lite", "task": "route", "item": "route-04", "score": 1.0, "prompt_tokens": 283, "completion_tokens": 13, "reasoning_tokens": null, "latency_s": 0.731, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\"tool\": \"refund_payment\"}\n```"}, {"model": "gemini-3.5-flash-lite", "task": "route", "item": "route-05", "score": 1.0, "prompt_tokens": 281, "completion_tokens": 8, "reasoning_tokens": null, "latency_s": 0.827, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"schedule_meeting\"}"}, {"model": "gemini-3.5-flash-lite", "task": "route", "item": "route-06", "score": 0.0, "prompt_tokens": 283, "completion_tokens": 9, "reasoning_tokens": null, "latency_s": 0.979, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"escalate_human\"}"}, {"model": "gemini-3.5-flash-lite", "task": "route", "item": "route-07", "score": 1.0, "prompt_tokens": 286, "completion_tokens": 9, "reasoning_tokens": null, "latency_s": 0.788, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"escalate_human\"}"}, {"model": "gemini-3.5-flash-lite", "task": "route", "item": "route-08", "score": 1.0, "prompt_tokens": 289, "completion_tokens": 8, "reasoning_tokens": null, "latency_s": 0.815, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"update_address\"}"}, {"model": "gemini-3.5-flash-lite", "task": "route", "item": "route-09", "score": 1.0, "prompt_tokens": 272, "completion_tokens": 9, "reasoning_tokens": null, "latency_s": 0.868, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"ask_clarification\"}"}, {"model": "gemini-3.5-flash-lite", "task": "route", "item": "route-10", "score": 1.0, "prompt_tokens": 278, "completion_tokens": 8, "reasoning_tokens": null, "latency_s": 0.879, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"search_kb\"}"}, {"model": "gemini-3.5-flash-lite", "task": "route", "item": "route-11", "score": 1.0, "prompt_tokens": 283, "completion_tokens": 8, "reasoning_tokens": null, "latency_s": 0.743, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"send_email\"}"}, {"model": "gemini-3.5-flash-lite", "task": "route", "item": "route-12", "score": 1.0, "prompt_tokens": 272, "completion_tokens": 9, "reasoning_tokens": null, "latency_s": 0.94, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"ask_clarification\"}"}, {"model": "gemini-3.5-flash-lite", "task": "route", "item": "route-13", "score": 1.0, "prompt_tokens": 282, "completion_tokens": 8, "reasoning_tokens": null, "latency_s": 0.714, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"lookup_order\"}"}, {"model": "gemini-3.5-flash-lite", "task": "route", "item": "route-14", "score": 1.0, "prompt_tokens": 290, "completion_tokens": 8, "reasoning_tokens": null, "latency_s": 0.83, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"create_ticket\"}"}, {"model": "gemini-3.5-flash-lite", "task": "route", "item": "route-15", "score": 1.0, "prompt_tokens": 296, "completion_tokens": 9, "reasoning_tokens": null, "latency_s": 0.867, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"escalate_human\"}"}, {"model": "gemini-3.5-flash-lite", "task": "route", "item": "route-16", "score": 1.0, "prompt_tokens": 282, "completion_tokens": 8, "reasoning_tokens": null, "latency_s": 0.752, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"schedule_meeting\"}"}, {"model": "gemini-3.5-flash-lite", "task": "route", "item": "route-17", "score": 1.0, "prompt_tokens": 283, "completion_tokens": 13, "reasoning_tokens": null, "latency_s": 0.885, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\"tool\": \"get_invoice\"}\n```"}, {"model": "gemini-3.5-flash-lite", "task": "route", "item": "route-18", "score": 1.0, "prompt_tokens": 275, "completion_tokens": 8, "reasoning_tokens": null, "latency_s": 0.8, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"search_kb\"}"}, {"model": "gemini-3.5-flash-lite", "task": "route", "item": "route-19", "score": 1.0, "prompt_tokens": 281, "completion_tokens": 8, "reasoning_tokens": null, "latency_s": 0.837, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"send_email\"}"}, {"model": "gemini-3.5-flash-lite", "task": "route", "item": "route-20", "score": 1.0, "prompt_tokens": 275, "completion_tokens": 9, "reasoning_tokens": null, "latency_s": 0.86, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"ask_clarification\"}"}, {"model": "gemini-3.5-flash-lite", "task": "support", "item": "support-01", "score": 1.0, "prompt_tokens": 660, "completion_tokens": 88, "reasoning_tokens": null, "latency_s": 1.033, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=3/3", "output": "Hello! Yes, you can return your keyboard since it is within 30 days of delivery. \n\nBecause the hardware has been opened, it carries a 15% restocking fee. Additionally, unless the item is defective or wrong, a $7.50 return shipping label cost will be deducted from your refund. The refund will be issued to your original payment method 5-7 business days after we receive the item."}, {"model": "gemini-3.5-flash-lite", "task": "support", "item": "support-02", "score": 0.6666666666666666, "prompt_tokens": 648, "completion_tokens": 36, "reasoning_tokens": null, "latency_s": 0.902, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=1/2", "output": "Hello! I am sorry to hear your headset arrived dead on arrival. Return shipping is completely free for defective items, so you will not need to pay anything to send it back."}, {"model": "gemini-3.5-flash-lite", "task": "support", "item": "support-03", "score": 0.75, "prompt_tokens": 644, "completion_tokens": 74, "reasoning_tokens": null, "latency_s": 0.947, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/3", "output": "Hello! I would be happy to help you with your software license inquiry. \n\nAccording to our policy, software licenses are eligible for a full refund within 14 days of purchase, but unfortunately, we cannot offer a refund after 14 days. \n\nPlease let me know if you have any other questions or if I can assist you with anything else!"}, {"model": "gemini-3.5-flash-lite", "task": "support", "item": "support-04", "score": 1.0, "prompt_tokens": 654, "completion_tokens": 56, "reasoning_tokens": null, "latency_s": 0.966, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "Hello! \n\nMonthly plans can be cancelled at any time, and the cancellation becomes effective at the end of the current billing period. However, there is no prorated refund provided for the remainder of the month. \n\nPlease let us know if you need any further assistance!"}, {"model": "gemini-3.5-flash-lite", "task": "support", "item": "support-05", "score": 1.0, "prompt_tokens": 652, "completion_tokens": 49, "reasoning_tokens": null, "latency_s": 0.808, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=1/1", "output": "Hello! \n\nFor annual plans cancelled within 30 days of purchase, you will receive a pro-rata refund. \n\nPlease let us know if you would like to proceed with your cancellation, and we will be happy to help!"}, {"model": "gemini-3.5-flash-lite", "task": "support", "item": "support-06", "score": 1.0, "prompt_tokens": 645, "completion_tokens": 89, "reasoning_tokens": null, "latency_s": 1.087, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "Hello! \n\nAccording to our policy, annual subscription plans are eligible for a pro-rata refund only if cancelled within 30 days of purchase. Since you are 45 days in, a refund is no longer available. However, you can cancel your plan at any time, and the cancellation will become effective at the end of your current billing period. \n\nPlease let me know if you would like to proceed with the cancellation."}, {"model": "gemini-3.5-flash-lite", "task": "support", "item": "support-07", "score": 1.0, "prompt_tokens": 655, "completion_tokens": 67, "reasoning_tokens": null, "latency_s": 0.884, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "Hello! Yes, if the price of an item drops within 14 days of purchase, we are happy to refund the difference. However, please note that this is not valid for clearance items. \n\nIf your monitor is not a clearance item, please provide your order details and I will gladly process that price adjustment for you!"}, {"model": "gemini-3.5-flash-lite", "task": "support", "item": "support-08", "score": 1.0, "prompt_tokens": 644, "completion_tokens": 59, "reasoning_tokens": null, "latency_s": 0.918, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=1/1", "output": "Hello! \n\nStandard shipping is free on orders over $75 before tax. Since your order is $70 before tax, standard shipping is not free. \n\nPlease let us know if you would like to add an item to reach the $75 threshold for free standard shipping!"}, {"model": "gemini-3.5-flash-lite", "task": "support", "item": "support-09", "score": 1.0, "prompt_tokens": 644, "completion_tokens": 37, "reasoning_tokens": null, "latency_s": 0.953, "finish": "stop", "error": null, "attempts": 1, "note": "det=2/2 judge=2/2", "output": "Hello! International orders take 7–14 business days to arrive, and the customer is responsible for paying import duties. Please let me know if you need help with anything else!"}, {"model": "gemini-3.5-flash-lite", "task": "support", "item": "support-10", "score": 1.0, "prompt_tokens": 641, "completion_tokens": 69, "reasoning_tokens": null, "latency_s": 1.032, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=3/3", "output": "Hello! Please wait 48 hours in case your package arrives. If you still have not received it after 48 hours, please contact us back so we can open a claim. Once a 5-business-day investigation is complete, we will reship or refund your order. Let us know if you need any further assistance!"}, {"model": "gemini-3.5-flash-lite", "task": "support", "item": "support-11", "score": 0.6666666666666666, "prompt_tokens": 653, "completion_tokens": 37, "reasoning_tokens": null, "latency_s": 0.894, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=1/2", "output": "Hello! As a Priority-plan customer, you do receive 24/7 coverage for severity-1 issues, so someone will be able to answer your request at that time."}, {"model": "gemini-3.5-flash-lite", "task": "support", "item": "support-12", "score": 1.0, "prompt_tokens": 647, "completion_tokens": 109, "reasoning_tokens": null, "latency_s": 1.016, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "Hello! I'm sorry to hear about your tablet, but according to our policy, accidental damage such as liquid exposure is not covered under our 12-month hardware warranty. \n\nHowever, since your device is an Orion-series device, you might be eligible for our trade-in program if it is under 2 years old and in working condition. Alternatively, if you need further assistance with your options, I can escalate your request to Tier 2 with your order number. Let me know how you would like to proceed!"}, {"model": "gemini-3.5-flash-lite", "task": "support", "item": "support-13", "score": 0.6666666666666666, "prompt_tokens": 643, "completion_tokens": 62, "reasoning_tokens": null, "latency_s": 0.893, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=1/2", "output": "Hello! I can certainly help you with that request. \n\nAccount deletion is completed within 30 days of the request per our policy. I have submitted your account for deletion today, and it will be fully removed within 30 days. Please let me know if you need help with anything else!"}, {"model": "gemini-3.5-flash-lite", "task": "support", "item": "support-14", "score": 1.0, "prompt_tokens": 665, "completion_tokens": 70, "reasoning_tokens": null, "latency_s": 1.031, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=3/3", "output": "Hello! \n\nAccording to our student discount policy, the 20% student discount cannot be combined with promo codes and is not retroactive. Therefore, you cannot apply the code SPRING10 on top of your student discount or apply it to last week's order. \n\nPlease let us know if we can help you with anything else!"}, {"model": "gemini-3.5-flash-lite", "task": "support", "item": "support-15", "score": 0.3333333333333333, "prompt_tokens": 655, "completion_tokens": 91, "reasoning_tokens": null, "latency_s": 0.929, "finish": "stop", "error": null, "attempts": 1, "note": "det=0/1 judge=1/2", "output": "Hello! I understand your concern, but according to our policy, hardware must be returned within 30 days of delivery. Since it has been 45 days, I am unable to process a return for a refund. \n\nHowever, hardware does come with a 12-month warranty if you are experiencing a technical defect. Please let us know if your laptop is defective, and we would be happy to assist you with a warranty replacement!"}, {"model": "gemini-3.5-flash-lite", "task": "support", "item": "support-16", "score": 1.0, "prompt_tokens": 661, "completion_tokens": 91, "reasoning_tokens": null, "latency_s": 0.949, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "Hello! Under our trade-in policy, Orion-series devices under 2 years old in working condition earn credit equal to 40% of the original price. Since your Orion X2 is 18 months old, works fine, and cost $900, you are eligible for a trade-in credit of $360 (40% of $900). Please let us know if you would like to proceed!"}, {"model": "gemini-3.5-flash-lite", "task": "support", "item": "support-17", "score": 1.0, "prompt_tokens": 654, "completion_tokens": 36, "reasoning_tokens": null, "latency_s": 0.726, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=1/1", "output": "Yes, that is permitted. Annual-plan invoices over $500 can be paid on net-30 terms. Please let us know if you need any further assistance!"}, {"model": "gemini-3.5-flash-lite", "task": "support", "item": "support-18", "score": 1.0, "prompt_tokens": 636, "completion_tokens": 43, "reasoning_tokens": null, "latency_s": 0.85, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=1/1", "output": "Hello! \n\nAccording to our payment policy, we accept credit cards and PayPal. Apple Pay is currently not listed as an accepted payment method. \n\nPlease let me know if you need help with anything else!"}, {"model": "gemini-3.5-flash-lite", "task": "support", "item": "support-19", "score": 1.0, "prompt_tokens": 643, "completion_tokens": 23, "reasoning_tokens": null, "latency_s": 0.84, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=1/1", "output": "Hello! Approved warranty replacements ship within 3 business days. Please let us know if you need any further assistance!"}, {"model": "gemini-3.5-flash-lite", "task": "support", "item": "support-20", "score": 1.0, "prompt_tokens": 649, "completion_tokens": 51, "reasoning_tokens": null, "latency_s": 0.941, "finish": "stop", "error": null, "attempts": 1, "note": "det=2/2 judge=2/2", "output": "Hello! Our support hours are Monday through Friday, 08:00–18:00 UTC. For the Standard plan, our first-response target is 24 hours. Please let us know if you need any further assistance!"}, {"model": "gemini-3.5-flash-lite", "task": "summarize", "item": "summarize-01", "score": 1.0, "prompt_tokens": 288, "completion_tokens": 78, "reasoning_tokens": null, "latency_s": 0.839, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Summary:**\n\n* **Customer Problem:** Sync stopped after the v5.2 update.\n* **Root Cause:** Corrupted local cache file.\n* **Action Taken/Promised:** Noor cleared the cache and re-synced; provided invoice location.\n* **Next Step:** Priya to confirm if sync works (Owner: Priya Okafor; Date: Unspecified)."}, {"model": "gemini-3.5-flash-lite", "task": "summarize", "item": "summarize-02", "score": 0.8333333333333334, "prompt_tokens": 293, "completion_tokens": 69, "reasoning_tokens": null, "latency_s": 0.974, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=4/5", "output": "**Summary:**\n\nOscar reported invoices were sent to an old billing email. Root cause: the billing contact was never updated after a company merger. Leo updated the billing contact in the logs, resent the invoices, and directed Oscar to invoice locations. \n\n**Next Step:** Finance to confirm receipt (Owner: Finance; Date: Unspecified)."}, {"model": "gemini-3.5-flash-lite", "task": "summarize", "item": "summarize-03", "score": 1.0, "prompt_tokens": 285, "completion_tokens": 81, "reasoning_tokens": null, "latency_s": 1.27, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Customer’s Problem:** Barcode scanner pairs but scans nothing.\n**Root Cause:** Firmware 2.1 known bug.\n**Done/Promised:** Noor located the account, reviewed logs, directed the customer to invoice locations, and shipped a replacement unit with a prepaid return label.\n**Next Step:** Customer (Hana Morales) must return the faulty unit using the prepaid label."}, {"model": "gemini-3.5-flash-lite", "task": "summarize", "item": "summarize-04", "score": 1.0, "prompt_tokens": 300, "completion_tokens": 58, "reasoning_tokens": null, "latency_s": 0.921, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "Customer Diego Quinn reported an SSO login loop caused by a 7-minute clock skew on their identity provider. Leo instructed their IT to sync NTP and provided invoice locations. Next step: an engineer will re-test the login after the fix. Owner: Engineer. Date: Unspecified."}, {"model": "gemini-3.5-flash-lite", "task": "summarize", "item": "summarize-05", "score": 1.0, "prompt_tokens": 287, "completion_tokens": 60, "reasoning_tokens": null, "latency_s": 0.945, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "Customer Anke Iyer reported empty monthly report emails. The root cause was a report filter referencing a deleted team. Noor provided invoice locations (Settings > Billing) and rebuilt the filter against the active team. Next step: agent to check the next scheduled send (Owner: Agent / Date: Unspecified)."}, {"model": "gemini-3.5-flash-lite", "task": "summarize", "item": "summarize-06", "score": 0.8333333333333334, "prompt_tokens": 282, "completion_tokens": 84, "reasoning_tokens": null, "latency_s": 1.02, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=4/5", "output": "**Customer's Problem:** Farid Tran reported a double charge on their card. \n**Root Cause:** A duplicate webhook created two payment attempts. \n**Done/Promised:** Agent Leo instructed on finding invoices and refunded the duplicate payment. \n**Next Step:** The refund will appear in 5-7 business days (Owner: Customer, Date: ongoing through early February 2027)."}, {"model": "gemini-3.5-flash-lite", "task": "summarize", "item": "summarize-07", "score": 1.0, "prompt_tokens": 295, "completion_tokens": 68, "reasoning_tokens": null, "latency_s": 1.071, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Summary:**\n\nThe customer reported the mobile app logs users out every hour. Root cause: refresh tokens were mistakenly set to 60 minutes. Leo extended the token lifetime in a hotfix and answered an invoice location question. \n\nNext step: Customer (Nora) to update to the hotfix build (no date specified)."}, {"model": "gemini-3.5-flash-lite", "task": "summarize", "item": "summarize-08", "score": 1.0, "prompt_tokens": 293, "completion_tokens": 62, "reasoning_tokens": null, "latency_s": 0.939, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "Customer Kenji reported CSV imports rejecting dates. Root cause: the file used DD/MM/YYYY format instead of the expected ISO format. Priya advised on invoice location, explained the cause, and provided a converter template. \n\nNext step: Kenji to retry the import (Customer, no specific date)."}, {"model": "gemini-3.5-flash-lite", "task": "summarize", "item": "summarize-09", "score": 1.0, "prompt_tokens": 285, "completion_tokens": 71, "reasoning_tokens": null, "latency_s": 0.942, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Customer's Problem:** The label printer shipment is late. \n**Root Cause:** Customs hold on the courier side. \n**Done/Promised:** Sam located the account/logs, explained invoice locations, and arranged express re-dispatch. A tracking update was promised. \n**Next Step:** Sam to provide the tracking update."}, {"model": "gemini-3.5-flash-lite", "task": "summarize", "item": "summarize-10", "score": 0.8333333333333334, "prompt_tokens": 295, "completion_tokens": 85, "reasoning_tokens": null, "latency_s": 0.964, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=4/5", "output": "Ravi Vogel reported API calls returning 403 for a new key. The root cause was that the key lacked the 'write' scope. Sam re-issued the key with the correct scope and provided invoice location instructions. \n\nNext step: Ravi to confirm if the API calls now succeed. Owner: Ravi Vogel. Date: May 16, 2027 (before Friday afternoon OOO)."}, {"model": "gemini-3.5-flash-lite", "task": "summarize", "item": "summarize-11", "score": 0.8333333333333334, "prompt_tokens": 302, "completion_tokens": 85, "reasoning_tokens": null, "latency_s": 0.964, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=4/5", "output": "**Summary:**\n\nSync stopped for 29 employees on the Priority plan (T-71704) following the v5.2 update, caused by a corrupted local cache file. Priya cleared the cache and re-synced. \n\n**Next Step:** Customer to confirm if the sync is working.\n**Owner:** Customer (Elena Mori)\n**Date:** Unspecified (pending customer response)"}, {"model": "gemini-3.5-flash-lite", "task": "summarize", "item": "summarize-12", "score": 1.0, "prompt_tokens": 304, "completion_tokens": 74, "reasoning_tokens": null, "latency_s": 0.933, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Summary:**\n\n**Customer's problem:** Invoices were sent to an old billing email, blocking 10 employees (Priority plan). \n**Root cause:** The billing contact was not updated after the company merger.\n**Done/Promised:** Noor updated the billing contact and resent the invoices. \n**Next step:** Finance to confirm receipt."}, {"model": "gemini-3.5-flash-lite", "task": "summarize", "item": "summarize-13", "score": 1.0, "prompt_tokens": 306, "completion_tokens": 81, "reasoning_tokens": null, "latency_s": 1.006, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Summary:**\n\n**Problem:** Barcode scanner pairs but scans nothing, blocking 20 employees (Priority plan). \n**Root Cause:** Firmware 2.1 bug.\n**Done/Promised:** Replacement unit shipped; invoice location provided.\n**Next Step:** Customer to return the faulty unit using the prepaid label. \n**Owner/Date:** Customer / Unspecified date."}, {"model": "gemini-3.5-flash-lite", "task": "summarize", "item": "summarize-14", "score": 1.0, "prompt_tokens": 316, "completion_tokens": 85, "reasoning_tokens": null, "latency_s": 0.866, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Customer's Problem:** SSO login loops back to the sign-in page, blocking 60 employees. \n**Root Cause:** A 7-minute clock skew on the customer's identity provider.\n**Done/Promised:** Advised where to find invoices (Settings > Billing) and requested IT sync NTP. \n**Next Step:** Engineer to re-test the login after the fix."}, {"model": "gemini-3.5-flash-lite", "task": "summarize", "item": "summarize-15", "score": 1.0, "prompt_tokens": 297, "completion_tokens": 49, "reasoning_tokens": null, "latency_s": 0.896, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "Monthly report emails arrived empty for a Priority customer because the report filter referenced a deleted team. Leo rebuilt the filter against the active team. \n\nNext step: Agent to check the next scheduled send (Owner: Agent / Date: Unspecified)."}, {"model": "gemini-3.5-flash-lite", "task": "summarize", "item": "summarize-16", "score": 0.8333333333333334, "prompt_tokens": 306, "completion_tokens": 76, "reasoning_tokens": null, "latency_s": 1.204, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=4/5", "output": "**Summary:**\n\nPriority plan customer experienced a double charge blocking 12 employees due to a duplicate webhook creating two payment attempts. Leo refunded the duplicate payment. \n\n**Next Step:** The refund will appear on the customer's card in 5-7 business days (Owner: Customer, Target: June 22-24, 2027)."}, {"model": "gemini-3.5-flash-lite", "task": "summarize", "item": "summarize-17", "score": 0.8333333333333334, "prompt_tokens": 309, "completion_tokens": 79, "reasoning_tokens": null, "latency_s": 1.187, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=4/5", "output": "**Customer's Problem:** Mobile app logs users out every hour, blocking 9 employees.\n**Root Cause:** Refresh tokens were mistakenly set to 60 minutes.\n**Done/Promised:** Invoice location provided; hotfix extended token lifetime.\n**Next Step:** Customer to update to the hotfix build.\n**Owner/Date:** Customer / As soon as possible."}, {"model": "gemini-3.5-flash-lite", "task": "summarize", "item": "summarize-18", "score": 1.0, "prompt_tokens": 297, "completion_tokens": 75, "reasoning_tokens": null, "latency_s": 1.023, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Customer's Problem:** CSV import rejects dates, blocking 21 employees.  \n**Root Cause:** The CSV file used DD/MM/YYYY instead of expected ISO dates.  \n**Done/Promised:** Noor provided an account invoice location and a date converter template.  \n**Next Step:** Customer (Maya/team) to retry the import."}, {"model": "gemini-3.5-flash-lite", "task": "summarize", "item": "summarize-19", "score": 1.0, "prompt_tokens": 300, "completion_tokens": 56, "reasoning_tokens": null, "latency_s": 0.859, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "Priority plan customer’s label printer shipment is late, blocking 47 employees. Root cause: courier customs hold. Actions taken: Leo arranged express re-dispatch. Next step: Leo to provide a tracking update (no date specified). Tomas is out of office Friday afternoon."}, {"model": "gemini-3.5-flash-lite", "task": "summarize", "item": "summarize-20", "score": 1.0, "prompt_tokens": 301, "completion_tokens": 101, "reasoning_tokens": null, "latency_s": 1.002, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Summary for Next Agent:**\n\n* **Customer Problem:** Priority customer (11 employees blocked) received 403 errors on API calls with a new key.\n* **Root Cause:** The new key lacked the 'write' scope.\n* **Done/Promised:** Priya located invoices (Settings > Billing) and re-issued the API key with the correct 'write' scope.\n* **Next Step:** Customer (Linh Berg) to confirm if API calls now succeed."}, {"model": "gemini-3.5-flash-lite", "task": "email", "item": "email-01", "score": 0.8181818181818182, "prompt_tokens": 119, "completion_tokens": 61, "reasoning_tokens": null, "latency_s": 1.02, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=5/7", "output": "Hi Tomas,\n\nWe can approve a $25 shipping credit for the delay, though we are unable to refund the order itself. \n\nThe credit will be applied to your account automatically within 2 business days. We apologize for the inconvenience and missing your event. \n\nSam, Brightlane Support"}, {"model": "gemini-3.5-flash-lite", "task": "email", "item": "email-02", "score": 1.0, "prompt_tokens": 131, "completion_tokens": 85, "reasoning_tokens": null, "latency_s": 1.011, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=6/6", "output": "Hi Oscar,\n\nYour full pro-rata refund of $108 has been approved and will arrive in your account within 5-7 business days, since your annual purchase is only 9 days old. \n\nWe would be happy to switch your account over to the monthly plan whenever you are ready. Let us know if you would like us to set that up for you now.\n\nSam, Brightlane Support"}, {"model": "gemini-3.5-flash-lite", "task": "email", "item": "email-03", "score": 0.7272727272727273, "prompt_tokens": 127, "completion_tokens": 71, "reasoning_tokens": null, "latency_s": 0.896, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=4/7", "output": "Hi Anke,\n\nYour account suspension has been lifted because of 3 failed payments. \n\nTo restore your access, please update your card immediately by going to Settings > Billing. Your account will be fully reactivated within 1 hour of updating your payment details, and please rest assured that no data was lost. \n\nSam, Brightlane Support"}, {"model": "gemini-3.5-flash-lite", "task": "email", "item": "email-04", "score": 1.0, "prompt_tokens": 120, "completion_tokens": 61, "reasoning_tokens": null, "latency_s": 0.887, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=7/7", "output": "Hi Kenji,\n\nWe are sending you a prepaid return label today at no cost so you can send back the wrong headset. Once we receive your return, your correct replacement will ship within 3 business days. \n\nWe sincerely apologize for sending the wrong item! \n\nSam, Brightlane Support"}, {"model": "gemini-3.5-flash-lite", "task": "email", "item": "email-05", "score": 1.0, "prompt_tokens": 132, "completion_tokens": 69, "reasoning_tokens": null, "latency_s": 0.935, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=6/6", "output": "Hi Elena,\n\nYou can generate an invoice with your VAT number directly in your account under Settings > Billing > Invoices, as long as your VAT ID is saved first. Please note that support is unable to edit past invoices, and any re-issued invoice takes up to 1 business day to process. \n\nSam, Brightlane Support"}, {"model": "gemini-3.5-flash-lite", "task": "email", "item": "email-06", "score": 0.9090909090909091, "prompt_tokens": 138, "completion_tokens": 79, "reasoning_tokens": null, "latency_s": 0.915, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=6/7", "output": "Hi Ines,\n\nWe can restore your drafts from the last 7 days. There was a bug in v5.2.1 that caused drafts to be deleted, and a permanent fix will ship in v5.2.2 on 14 March. \n\nTo help us restore your reports, could you please reply with your account ID? \n\nSam, Brightlane Support"}, {"model": "gemini-3.5-flash-lite", "task": "email", "item": "email-07", "score": 1.0, "prompt_tokens": 127, "completion_tokens": 74, "reasoning_tokens": null, "latency_s": 0.937, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=6/6", "output": "Hi Felix,\n\nYou are eligible for a 20% student discount. \n\nTo receive it, please verify your student status using a valid .edu email address at brightlane.example/student. \n\nPlease note that the student discount cannot be combined with existing promo codes and cannot be applied retroactively to past purchases. \n\nSam, Brightlane Support"}, {"model": "gemini-3.5-flash-lite", "task": "email", "item": "email-08", "score": 1.0, "prompt_tokens": 126, "completion_tokens": 93, "reasoning_tokens": null, "latency_s": 0.977, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=6/6", "output": "Hi Linh,\n\nWe cannot issue a reshipment or refund yet, as our policy requires waiting 48 hours from the marked delivery time before opening a claim. \n\nIf your package still has not arrived after 48 hours, please submit a claim here: brightlane.example/claim. Once submitted, we will investigate for 5 business days, after which we will process a reshipment or refund. \n\nSam, Brightlane Support"}, {"model": "gemini-3.5-flash-lite", "task": "email", "item": "email-09", "score": 0.9, "prompt_tokens": 133, "completion_tokens": 75, "reasoning_tokens": null, "latency_s": 1.053, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=5/6", "output": "Hi Hana,\n\nWe sincerely apologize for the missed call yesterday due to an internal handover error. \n\nOur manager, Ana, will call you today between 14:00 and 16:00 UTC. As a gesture of goodwill for the inconvenience, we are also applying a $20 credit to your account. \n\nSam, Brightlane Support"}, {"model": "gemini-3.5-flash-lite", "task": "email", "item": "email-10", "score": 1.0, "prompt_tokens": 138, "completion_tokens": 83, "reasoning_tokens": null, "latency_s": 0.896, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=7/7", "output": "Hi Farid,\n\nWe do support SAML SSO, which is available on our Business plan for $18 per user per month with a 25-user minimum. \n\nYou can try it out with a 14-day free trial of the Business plan. When you're ready, you can book a setup call at brightlane.example/setup. \n\nSam, Brightlane Support"}, {"model": "gemini-3.5-flash-lite", "task": "email", "item": "email-11", "score": 0.9090909090909091, "prompt_tokens": 132, "completion_tokens": 71, "reasoning_tokens": null, "latency_s": 0.97, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=6/7", "output": "Hi Lucia,\n\nWe cannot cover the cracked screen under warranty, as our warranty covers defects rather than accidental damage. \n\nHowever, to look into this further, please reply with your order number and two clear photos of the crack. Once we receive those, we will provide a final decision within 2 business days. \n\nSam, Brightlane Support"}, {"model": "gemini-3.5-flash-lite", "task": "email", "item": "email-12", "score": 1.0, "prompt_tokens": 112, "completion_tokens": 61, "reasoning_tokens": null, "latency_s": 0.984, "finish": "stop", "error": null, "attempts": 1, "note": "det=3/3 judge=7/7", "output": "Hi Marcus,\n\nYour monthly plan is cancelled and will be effective at the end of your current billing period on 28 April. You will keep full access to your account until that date. Please note that we do not offer prorated refunds for the remaining days. \n\nSam, Brightlane Support"}, {"model": "gemini-3.5-flash-lite", "task": "email", "item": "email-13", "score": 0.9, "prompt_tokens": 122, "completion_tokens": 75, "reasoning_tokens": null, "latency_s": 1.011, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=5/6", "output": "Hi Jonas,\n\nYour data export is now back in progress and has a new ETA of 6 hours. \n\nYour export was stuck for a few days, but we found the issue and restarted the job for you. Once it finishes, you will receive a download link that remains valid for 7 days. We apologize for the delay.\n\nSam, Brightlane Support"}, {"model": "gemini-3.5-flash-lite", "task": "email", "item": "email-14", "score": 1.0, "prompt_tokens": 127, "completion_tokens": 59, "reasoning_tokens": null, "latency_s": 1.066, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=6/6", "output": "Hi Maya,\n\nWe cannot reverse the VAT charge while your billing address is set to Germany, as VAT applies only to EU billing addresses. However, if you update your billing address to your US location, the charge will be reversed within 5 business days. \n\nSam, Brightlane Support"}, {"model": "gemini-3.5-flash-lite", "task": "email", "item": "email-15", "score": 0.9, "prompt_tokens": 137, "completion_tokens": 71, "reasoning_tokens": null, "latency_s": 0.978, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=5/6", "output": "Hi Priya,\n\nBulk orders over 100 units are handled directly by our Sales team, and a volume discount starts at 5%. \n\nLeo Park from Sales will contact you at leo.park@brightlane.example within one business day to assist you with your order of 200 units. \n\nSam, Brightlane Support"}, {"model": "gemini-3.5-flash-lite", "task": "email", "item": "email-16", "score": 1.0, "prompt_tokens": 129, "completion_tokens": 70, "reasoning_tokens": null, "latency_s": 0.921, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=7/7", "output": "Hi Diego,\n\nNo action is needed on your end, as our team is actively addressing the current latency issue affecting the EU region (Incident INC-2291). Mitigation is in progress, and you can check status.brightlane.example for the next update at 16:00 UTC. \n\nSam, Brightlane Support"}, {"model": "gemini-3.5-flash-lite", "task": "email", "item": "email-17", "score": 1.0, "prompt_tokens": 117, "completion_tokens": 50, "reasoning_tokens": null, "latency_s": 0.859, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=6/6", "output": "Hi Nora,\n\nAdmins can add teammates by going to Settings > Team > Invite. \n\nPlease note that invitations expire after 7 days, and seats are billed prorated for the rest of the month. \n\nSam, Brightlane Support"}, {"model": "gemini-3.5-flash-lite", "task": "email", "item": "email-18", "score": 1.0, "prompt_tokens": 129, "completion_tokens": 86, "reasoning_tokens": null, "latency_s": 0.962, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=6/6", "output": "Hi Ravi,\n\nUnfortunately, we are unable to accept your monitor return since it has been 40 days since your purchase, and our hardware returns are only allowed within 30 days. \n\nHowever, as a gesture of goodwill, we can offer you a $15 credit. If you would still like to escalate this matter to Tier 2, please reply with your order number.\n\nSam, Brightlane Support"}, {"model": "gemini-3.5-flash-lite", "task": "email", "item": "email-19", "score": 0.9, "prompt_tokens": 134, "completion_tokens": 99, "reasoning_tokens": null, "latency_s": 0.885, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=5/6", "output": "Hi Thao,\n\nOur standard support hours are Monday through Friday, 08:00 to 18:00 UTC, which is why we are closed on weekends. \n\nHowever, if you need weekend coverage, you can upgrade your current Standard plan to our Priority plan for an extra $49 per month, which covers severity-1 issues 24/7. Let us know if you would like to proceed with the upgrade!\n\nSam, Brightlane Support"}, {"model": "gemini-3.5-flash-lite", "task": "email", "item": "email-20", "score": 1.0, "prompt_tokens": 141, "completion_tokens": 107, "reasoning_tokens": null, "latency_s": 1.02, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=7/7", "output": "Hi Amara,\n\nYour refund of $64.90 was issued on 2 March to your original card (reference RF-55821). \n\nBanks typically take up to 7 business days to process refunds and make the funds available in your account. Please allow this timeframe for the transaction to clear. \n\nIf the refund does not appear in your account after 7 business days, simply reply to this email and we will be happy to trace it for you. \n\nSam, Brightlane Support"}, {"model": "gemini-3.5-flash-lite", "task": "translate", "item": "translate-01", "score": 0.6, "prompt_tokens": 54, "completion_tokens": 32, "reasoning_tokens": null, "latency_s": 0.76, "finish": "stop", "error": null, "attempts": 1, "note": "det=3/3 judge=0/2", "output": "Đơn hàng #4821 của bạn sẽ được giao vào ngày 14 tháng 3. Theo dõi tại brightlane.example/track."}, {"model": "gemini-3.5-flash-lite", "task": "translate", "item": "translate-02", "score": 0.6666666666666666, "prompt_tokens": 45, "completion_tokens": 22, "reasoning_tokens": null, "latency_s": 0.704, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=1/2", "output": "Vui lòng đặt lại mật khẩu của bạn trong vòng 24 giờ hoặc liên kết sẽ hết hạn."}, {"model": "gemini-3.5-flash-lite", "task": "translate", "item": "translate-03", "score": 1.0, "prompt_tokens": 49, "completion_tokens": 29, "reasoning_tokens": null, "latency_s": 0.682, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=3/3", "output": "Chúng tôi rất tiếc vì sự chậm trễ này. Một khoản tín dụng 15 USD đã được cộng vào tài khoản của bạn."}, {"model": "gemini-3.5-flash-lite", "task": "translate", "item": "translate-04", "score": 1.0, "prompt_tokens": 44, "completion_tokens": 22, "reasoning_tokens": null, "latency_s": 0.83, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=3/3", "output": "Bảo hành bao gồm các lỗi trong 12 tháng nhưng không bao gồm thiệt hại do tai nạn."}, {"model": "gemini-3.5-flash-lite", "task": "translate", "item": "translate-05", "score": 1.0, "prompt_tokens": 57, "completion_tokens": 39, "reasoning_tokens": null, "latency_s": 0.904, "finish": "stop", "error": null, "attempts": 1, "note": "det=3/3 judge=2/2", "output": "Văn phòng của chúng tôi đóng cửa vào Chủ Nhật. Bộ phận hỗ trợ hoạt động từ Thứ Hai đến Thứ Sáu, 8:00-18:00 UTC."}, {"model": "gemini-3.5-flash-lite", "task": "translate", "item": "translate-06", "score": 1.0, "prompt_tokens": 46, "completion_tokens": 26, "reasoning_tokens": null, "latency_s": 0.825, "finish": "stop", "error": null, "attempts": 1, "note": "det=0/0 judge=2/2", "output": "Để hủy đăng ký của bạn, hãy chuyển đến phần Cài đặt, sau đó chọn Thanh toán và chọn Hủy gói."}, {"model": "gemini-3.5-flash-lite", "task": "translate", "item": "translate-07", "score": 0.6666666666666666, "prompt_tokens": 45, "completion_tokens": 22, "reasoning_tokens": null, "latency_s": 0.942, "finish": "stop", "error": null, "attempts": 1, "note": "det=0/0 judge=2/3", "output": "Cảm ơn phản hồi của bạn. Chúng tôi sẽ chia sẻ nó với đội ngũ sản phẩm của mình."}, {"model": "gemini-3.5-flash-lite", "task": "translate", "item": "translate-08", "score": 1.0, "prompt_tokens": 44, "completion_tokens": 19, "reasoning_tokens": null, "latency_s": 0.822, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "Hóa đơn của bạn được đính kèm. Thanh toán trong vòng 30 ngày."}, {"model": "gemini-3.5-flash-lite", "task": "translate", "item": "translate-09", "score": 1.0, "prompt_tokens": 47, "completion_tokens": 26, "reasoning_tokens": null, "latency_s": 0.9, "finish": "stop", "error": null, "attempts": 1, "note": "det=0/0 judge=3/3", "output": "Rất tiếc, mặt hàng này hiện đã hết hàng. Chúng tôi dự kiến sẽ có hàng mới sau hai tuần nữa."}, {"model": "gemini-3.5-flash-lite", "task": "translate", "item": "translate-10", "score": 1.0, "prompt_tokens": 44, "completion_tokens": 21, "reasoning_tokens": null, "latency_s": 0.784, "finish": "stop", "error": null, "attempts": 1, "note": "det=2/2 judge=3/3", "output": "Chào mừng đến với Brightlane! Bản dùng thử miễn phí của bạn kéo dài 14 ngày."}, {"model": "gemini-3.5-flash-lite", "task": "translate", "item": "translate-11", "score": 0.5, "prompt_tokens": 53, "completion_tokens": 27, "reasoning_tokens": null, "latency_s": 0.805, "finish": "stop", "error": null, "attempts": 1, "note": "det=2/2 judge=0/2", "output": "Tu pedido #7715 se envía el 9 de junio. Réstrealo en brightlane.example/track."}, {"model": "gemini-3.5-flash-lite", "task": "translate", "item": "translate-12", "score": 1.0, "prompt_tokens": 45, "completion_tokens": 20, "reasoning_tokens": null, "latency_s": 0.997, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "Por favor, restablezca su contraseña dentro de las 24 horas o el enlace expirará."}, {"model": "gemini-3.5-flash-lite", "task": "translate", "item": "translate-13", "score": 1.0, "prompt_tokens": 49, "completion_tokens": 19, "reasoning_tokens": null, "latency_s": 0.803, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=3/3", "output": "Lamentamos la demora. Se ha añadido un crédito de $15 a su cuenta."}, {"model": "gemini-3.5-flash-lite", "task": "translate", "item": "translate-14", "score": 1.0, "prompt_tokens": 44, "completion_tokens": 17, "reasoning_tokens": null, "latency_s": 0.813, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "La garantía cubre defectos durante 12 meses, pero no los daños accidentales."}, {"model": "gemini-3.5-flash-lite", "task": "translate", "item": "translate-15", "score": 1.0, "prompt_tokens": 57, "completion_tokens": 34, "reasoning_tokens": null, "latency_s": 0.81, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "Nuestra oficina está cerrada el domingo. El servicio de asistencia está disponible de lunes a viernes, de 8:00 a 18:00 UTC."}, {"model": "gemini-3.5-flash-lite", "task": "translate", "item": "translate-16", "score": 1.0, "prompt_tokens": 46, "completion_tokens": 22, "reasoning_tokens": null, "latency_s": 0.78, "finish": "stop", "error": null, "attempts": 1, "note": "det=0/0 judge=2/2", "output": "Para cancelar tu suscripción, ve a Ajustes, luego a Facturación y después a Cancelar plan."}, {"model": "gemini-3.5-flash-lite", "task": "translate", "item": "translate-17", "score": 1.0, "prompt_tokens": 45, "completion_tokens": 14, "reasoning_tokens": null, "latency_s": 0.896, "finish": "stop", "error": null, "attempts": 1, "note": "det=0/0 judge=2/2", "output": "Gracias por sus comentarios. Los compartiremos con nuestro equipo de producto."}, {"model": "gemini-3.5-flash-lite", "task": "translate", "item": "translate-18", "score": 1.0, "prompt_tokens": 44, "completion_tokens": 19, "reasoning_tokens": null, "latency_s": 0.89, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "Su factura está adjunta. El pago debe efectuarse dentro de los 30 días."}, {"model": "gemini-3.5-flash-lite", "task": "translate", "item": "translate-19", "score": 1.0, "prompt_tokens": 47, "completion_tokens": 18, "reasoning_tokens": null, "latency_s": 0.819, "finish": "stop", "error": null, "attempts": 1, "note": "det=0/0 judge=2/2", "output": "Lamentablemente, este artículo está agotado. Esperamos nuevas unidades en dos semanas."}, {"model": "gemini-3.5-flash-lite", "task": "translate", "item": "translate-20", "score": 1.0, "prompt_tokens": 44, "completion_tokens": 16, "reasoning_tokens": null, "latency_s": 0.827, "finish": "stop", "error": null, "attempts": 1, "note": "det=2/2 judge=3/3", "output": "¡Bienvenido a Brightlane! Tu prueba gratuita dura 14 días."}, {"model": "gemini-3.5-flash-lite", "task": "rag", "item": "rag-01", "score": 1.0, "prompt_tokens": 284, "completion_tokens": 46, "reasoning_tokens": null, "latency_s": 0.783, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "On the Standard plan, the request limit is 600 requests per minute per API key [2]. When this limit is exceeded, the API returns HTTP 429 along with a Retry-After header [2]."}, {"model": "gemini-3.5-flash-lite", "task": "rag", "item": "rag-02", "score": 1.0, "prompt_tokens": 235, "completion_tokens": 15, "reasoning_tokens": null, "latency_s": 0.792, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "No, a project's region cannot be changed after creation [3]."}, {"model": "gemini-3.5-flash-lite", "task": "rag", "item": "rag-03", "score": 1.0, "prompt_tokens": 267, "completion_tokens": 14, "reasoning_tokens": null, "latency_s": 0.717, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "Audit logs are retained for 90 days on Scale [1]."}, {"model": "gemini-3.5-flash-lite", "task": "rag", "item": "rag-04", "score": 1.0, "prompt_tokens": 267, "completion_tokens": 13, "reasoning_tokens": null, "latency_s": 0.841, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "Webhook deliveries are retried up to 6 times [1]."}, {"model": "gemini-3.5-flash-lite", "task": "rag", "item": "rag-05", "score": 1.0, "prompt_tokens": 240, "completion_tokens": 22, "reasoning_tokens": null, "latency_s": 0.838, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "Admins can set an expiry of up to 730 days when creating an API key [4]."}, {"model": "gemini-3.5-flash-lite", "task": "rag", "item": "rag-06", "score": 1.0, "prompt_tokens": 237, "completion_tokens": 33, "reasoning_tokens": null, "latency_s": 0.92, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "No, single sign-on via SAML 2.0 is available only on the Scale plan [4]. Standard plans support Google and GitHub login [4]."}, {"model": "gemini-3.5-flash-lite", "task": "rag", "item": "rag-07", "score": 1.0, "prompt_tokens": 263, "completion_tokens": 22, "reasoning_tokens": null, "latency_s": 0.691, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "You need to use the multipart upload endpoint because files above 100 MB must use it [4]."}, {"model": "gemini-3.5-flash-lite", "task": "rag", "item": "rag-08", "score": 1.0, "prompt_tokens": 222, "completion_tokens": 20, "reasoning_tokens": null, "latency_s": 0.845, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "A Standard customer can expect a response within 8 business hours for severity-1 incidents [3]."}, {"model": "gemini-3.5-flash-lite", "task": "rag", "item": "rag-09", "score": 1.0, "prompt_tokens": 239, "completion_tokens": 37, "reasoning_tokens": null, "latency_s": 0.817, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "No, you cannot get it back. Deleted projects can only be restored within 14 days from the Trash, and after 14 days the data is permanently erased [4]."}, {"model": "gemini-3.5-flash-lite", "task": "rag", "item": "rag-10", "score": 1.0, "prompt_tokens": 258, "completion_tokens": 18, "reasoning_tokens": null, "latency_s": 0.769, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "Scale guarantees an uptime SLA of 99.99%, measured monthly [5]."}, {"model": "gemini-3.5-flash-lite", "task": "rag", "item": "rag-11", "score": 0.0, "prompt_tokens": 246, "completion_tokens": 8, "reasoning_tokens": null, "latency_s": 0.807, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=0.00 cite_f1=0.00", "output": "The context does not contain the answer."}, {"model": "gemini-3.5-flash-lite", "task": "rag", "item": "rag-12", "score": 1.0, "prompt_tokens": 225, "completion_tokens": 13, "reasoning_tokens": null, "latency_s": 0.718, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "The export download link is valid for 7 days [4]."}, {"model": "gemini-3.5-flash-lite", "task": "rag", "item": "rag-13", "score": 0.5, "prompt_tokens": 243, "completion_tokens": 51, "reasoning_tokens": null, "latency_s": 0.883, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=0.00", "output": "To run an edge function for 90 seconds, you need to use Kestrel Scale, as the timeout on Scale is 120 seconds (compared to 30 seconds on Standard). Note that the Singapore region does not support Edge functions."}, {"model": "gemini-3.5-flash-lite", "task": "rag", "item": "rag-14", "score": 1.0, "prompt_tokens": 231, "completion_tokens": 18, "reasoning_tokens": null, "latency_s": 0.877, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "You can allow-list up to 50 CIDR ranges per project [4]."}, {"model": "gemini-3.5-flash-lite", "task": "rag", "item": "rag-15", "score": 1.0, "prompt_tokens": 230, "completion_tokens": 17, "reasoning_tokens": null, "latency_s": 0.866, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "After you revoke a key, it stops working within 60 seconds [4]."}, {"model": "gemini-3.5-flash-lite", "task": "rag", "item": "rag-16", "score": 1.0, "prompt_tokens": 230, "completion_tokens": 16, "reasoning_tokens": null, "latency_s": 0.75, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "No, the Python SDK requires Python 3.9 or newer [4]."}, {"model": "gemini-3.5-flash-lite", "task": "rag", "item": "rag-17", "score": 1.0, "prompt_tokens": 220, "completion_tokens": 15, "reasoning_tokens": null, "latency_s": 0.896, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "Free trial projects are paused after 30 days of inactivity [1]."}, {"model": "gemini-3.5-flash-lite", "task": "rag", "item": "rag-18", "score": 1.0, "prompt_tokens": 247, "completion_tokens": 19, "reasoning_tokens": null, "latency_s": 0.824, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "If you pay your invoice late, a 1.5% monthly fee applies [3]."}, {"model": "gemini-3.5-flash-lite", "task": "rag", "item": "rag-19", "score": 1.0, "prompt_tokens": 231, "completion_tokens": 29, "reasoning_tokens": null, "latency_s": 0.832, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "The webhook signature is carried in the `X-Kestrel-Signature` header and uses the HMAC-SHA256 algorithm [1]."}, {"model": "gemini-3.5-flash-lite", "task": "rag", "item": "rag-20", "score": 1.0, "prompt_tokens": 248, "completion_tokens": 25, "reasoning_tokens": null, "latency_s": 0.806, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "No, you cannot run Edge functions in the Singapore region (ap-south), as it does not support them [2]."}, {"model": "gemini-3-flash", "task": "classify", "item": "classify-01", "score": 1.0, "prompt_tokens": 183, "completion_tokens": 1, "reasoning_tokens": null, "latency_s": 0.874, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "billing"}, {"model": "gemini-3-flash", "task": "classify", "item": "classify-02", "score": 1.0, "prompt_tokens": 186, "completion_tokens": 3, "reasoning_tokens": null, "latency_s": 0.805, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "technical_issue"}, {"model": "gemini-3-flash", "task": "classify", "item": "classify-03", "score": 1.0, "prompt_tokens": 184, "completion_tokens": 3, "reasoning_tokens": null, "latency_s": 0.735, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "account_access"}, {"model": "gemini-3-flash", "task": "classify", "item": "classify-04", "score": 1.0, "prompt_tokens": 182, "completion_tokens": 3, "reasoning_tokens": null, "latency_s": 0.756, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "shipping_delivery"}, {"model": "gemini-3-flash", "task": "classify", "item": "classify-05", "score": 1.0, "prompt_tokens": 184, "completion_tokens": 4, "reasoning_tokens": null, "latency_s": 0.847, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "cancellation_refund"}, {"model": "gemini-3-flash", "task": "classify", "item": "classify-06", "score": 1.0, "prompt_tokens": 182, "completion_tokens": 3, "reasoning_tokens": null, "latency_s": 0.758, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "feature_request"}, {"model": "gemini-3-flash", "task": "classify", "item": "classify-07", "score": 1.0, "prompt_tokens": 189, "completion_tokens": 4, "reasoning_tokens": null, "latency_s": 0.904, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "cancellation_refund"}, {"model": "gemini-3-flash", "task": "classify", "item": "classify-08", "score": 1.0, "prompt_tokens": 188, "completion_tokens": 1, "reasoning_tokens": null, "latency_s": 0.818, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "billing"}, {"model": "gemini-3-flash", "task": "classify", "item": "classify-09", "score": 1.0, "prompt_tokens": 188, "completion_tokens": 3, "reasoning_tokens": null, "latency_s": 0.759, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "account_access"}, {"model": "gemini-3-flash", "task": "classify", "item": "classify-10", "score": 1.0, "prompt_tokens": 189, "completion_tokens": 3, "reasoning_tokens": null, "latency_s": 0.845, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "technical_issue"}, {"model": "gemini-3-flash", "task": "classify", "item": "classify-11", "score": 1.0, "prompt_tokens": 194, "completion_tokens": 3, "reasoning_tokens": null, "latency_s": 0.664, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "feature_request"}, {"model": "gemini-3-flash", "task": "classify", "item": "classify-12", "score": 1.0, "prompt_tokens": 189, "completion_tokens": 3, "reasoning_tokens": null, "latency_s": 0.719, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "shipping_delivery"}, {"model": "gemini-3-flash", "task": "classify", "item": "classify-13", "score": 1.0, "prompt_tokens": 188, "completion_tokens": 3, "reasoning_tokens": null, "latency_s": 0.976, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "shipping_delivery"}, {"model": "gemini-3-flash", "task": "classify", "item": "classify-14", "score": 1.0, "prompt_tokens": 183, "completion_tokens": 1, "reasoning_tokens": null, "latency_s": 0.738, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "billing"}, {"model": "gemini-3-flash", "task": "classify", "item": "classify-15", "score": 1.0, "prompt_tokens": 185, "completion_tokens": 1, "reasoning_tokens": null, "latency_s": 0.777, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "other"}, {"model": "gemini-3-flash", "task": "classify", "item": "classify-16", "score": 1.0, "prompt_tokens": 188, "completion_tokens": 3, "reasoning_tokens": null, "latency_s": 0.8, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "account_access"}, {"model": "gemini-3-flash", "task": "classify", "item": "classify-17", "score": 1.0, "prompt_tokens": 185, "completion_tokens": 3, "reasoning_tokens": null, "latency_s": 0.87, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "technical_issue"}, {"model": "gemini-3-flash", "task": "classify", "item": "classify-18", "score": 1.0, "prompt_tokens": 186, "completion_tokens": 3, "reasoning_tokens": null, "latency_s": 0.762, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "feature_request"}, {"model": "gemini-3-flash", "task": "classify", "item": "classify-19", "score": 1.0, "prompt_tokens": 184, "completion_tokens": 4, "reasoning_tokens": null, "latency_s": 0.864, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "cancellation_refund"}, {"model": "gemini-3-flash", "task": "classify", "item": "classify-20", "score": 1.0, "prompt_tokens": 187, "completion_tokens": 1, "reasoning_tokens": null, "latency_s": 0.714, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "other"}, {"model": "gemini-3-flash", "task": "extract", "item": "extract-01", "score": 1.0, "prompt_tokens": 250, "completion_tokens": 115, "reasoning_tokens": null, "latency_s": 1.096, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"name\": \"Maya Okafor\",\n  \"company\": \"Harbor & Finch\",\n  \"email\": \"maya.okafor@harbor.example\",\n  \"phone\": \"+17248622681\",\n  \"date\": \"2027-02-11\",\n  \"amount\": 15000,\n  \"currency\": \"USD\",\n  \"product\": \"Echo Headset H2\",\n  \"priority\": \"low\"\n}"}, {"model": "gemini-3-flash", "task": "extract", "item": "extract-02", "score": 1.0, "prompt_tokens": 249, "completion_tokens": 118, "reasoning_tokens": null, "latency_s": 1.004, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"name\": \"Tomas Vogel\",\n  \"company\": \"Quillstone Labs\",\n  \"email\": \"tomas.vogel@quillstone.example\",\n  \"phone\": \"+19867028226\",\n  \"date\": \"2027-09-27\",\n  \"amount\": 980,\n  \"currency\": \"USD\",\n  \"product\": \"Pulse Barcode Scanner\",\n  \"priority\": \"normal\"\n}\n```"}, {"model": "gemini-3-flash", "task": "extract", "item": "extract-03", "score": 1.0, "prompt_tokens": 259, "completion_tokens": 118, "reasoning_tokens": null, "latency_s": 1.094, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"name\": \"Linh Hale\",\n  \"company\": \"Brightwell Foods\",\n  \"email\": \"linh.hale@brightwell.example\",\n  \"phone\": \"+19017026148\",\n  \"date\": \"2027-02-15\",\n  \"amount\": 349.99,\n  \"currency\": \"USD\",\n  \"product\": \"Beacon Door Cam\",\n  \"priority\": \"high\"\n}\n```"}, {"model": "gemini-3-flash", "task": "extract", "item": "extract-04", "score": 0.8888888888888888, "prompt_tokens": 261, "completion_tokens": 117, "reasoning_tokens": null, "latency_s": 0.901, "finish": "stop", "error": null, "attempts": 1, "note": "phone", "output": "```json\n{\n  \"name\": \"Priya Lindqvist\",\n  \"company\": \"Nimbus Freight\",\n  \"email\": \"priya.lindqvist@nimbus.example\",\n  \"phone\": \"+2789406577\",\n  \"date\": \"2027-12-17\",\n  \"amount\": 15000,\n  \"currency\": \"USD\",\n  \"product\": \"Nimbus Label Printer\",\n  \"priority\": \"urgent\"\n}\n```"}, {"model": "gemini-3-flash", "task": "extract", "item": "extract-05", "score": 1.0, "prompt_tokens": 255, "completion_tokens": 113, "reasoning_tokens": null, "latency_s": 0.907, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"name\": \"Oscar Haddad\",\n  \"company\": \"Alder Dental\",\n  \"email\": \"oscar.haddad@alder.example\",\n  \"phone\": \"+19337916062\",\n  \"date\": \"2027-03-21\",\n  \"amount\": 72.25,\n  \"currency\": \"USD\",\n  \"product\": \"Beacon Door Cam\",\n  \"priority\": \"low\"\n}"}, {"model": "gemini-3-flash", "task": "extract", "item": "extract-06", "score": 1.0, "prompt_tokens": 240, "completion_tokens": 112, "reasoning_tokens": null, "latency_s": 1.054, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"name\": \"Hana Tran\",\n  \"company\": \"Corvid Studio\",\n  \"email\": \"hana.tran@corvid.example\",\n  \"phone\": \"+17677102907\",\n  \"date\": \"2027-02-13\",\n  \"amount\": 15000,\n  \"currency\": \"EUR\",\n  \"product\": \"Vault NAS 8\",\n  \"priority\": \"normal\"\n}"}, {"model": "gemini-3-flash", "task": "extract", "item": "extract-07", "score": 1.0, "prompt_tokens": 252, "completion_tokens": 121, "reasoning_tokens": null, "latency_s": 1.073, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"name\": \"Diego Nguyen\",\n  \"company\": \"Marlow Textiles\",\n  \"email\": \"diego.nguyen@marlow.example\",\n  \"phone\": \"+442094861415\",\n  \"date\": \"2027-05-28\",\n  \"amount\": 1250.50,\n  \"currency\": \"GBP\",\n  \"product\": \"Atlas Router X4\",\n  \"priority\": \"high\"\n}\n```"}, {"model": "gemini-3-flash", "task": "extract", "item": "extract-08", "score": 0.8888888888888888, "prompt_tokens": 257, "completion_tokens": 123, "reasoning_tokens": null, "latency_s": 0.906, "finish": "stop", "error": null, "attempts": 1, "note": "name", "output": "```json\n{\n  \"name\": \"Quinn Anke\",\n  \"company\": \"Tidewater Legal\",\n  \"email\": \"anke.quinn@tidewater.example\",\n  \"phone\": \"+442029998484\",\n  \"date\": \"2027-10-14\",\n  \"amount\": 349.99,\n  \"currency\": \"GBP\",\n  \"product\": \"Echo Headset H2\",\n  \"priority\": \"urgent\"\n}\n```"}, {"model": "gemini-3-flash", "task": "extract", "item": "extract-09", "score": 1.0, "prompt_tokens": 261, "completion_tokens": 115, "reasoning_tokens": null, "latency_s": 0.946, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"name\": \"Farid Costa\",\n  \"company\": \"Pinecone Robotics\",\n  \"email\": \"farid.costa@pinecone.example\",\n  \"phone\": \"+442088467585\",\n  \"date\": \"2027-07-22\",\n  \"amount\": 1250.5,\n  \"currency\": \"EUR\",\n  \"product\": \"Nimbus Label Printer\",\n  \"priority\": \"low\"\n}"}, {"model": "gemini-3-flash", "task": "extract", "item": "extract-10", "score": 1.0, "prompt_tokens": 245, "completion_tokens": 120, "reasoning_tokens": null, "latency_s": 0.95, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"name\": \"Nora Raman\",\n  \"company\": \"Saffron Bistro Group\",\n  \"email\": \"nora.raman@saffron.example\",\n  \"phone\": \"+16697359020\",\n  \"date\": \"2027-03-21\",\n  \"amount\": 1250.5,\n  \"currency\": \"EUR\",\n  \"product\": \"Vault NAS 8\",\n  \"priority\": \"normal\"\n}\n```"}, {"model": "gemini-3-flash", "task": "extract", "item": "extract-11", "score": 1.0, "prompt_tokens": 266, "completion_tokens": 121, "reasoning_tokens": null, "latency_s": 1.003, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"name\": \"Kenji Mori\",\n  \"company\": \"Larkspur Energy\",\n  \"email\": \"kenji.mori@larkspur.example\",\n  \"phone\": \"+442057526188\",\n  \"date\": \"2027-08-26\",\n  \"amount\": 980,\n  \"currency\": \"EUR\",\n  \"product\": \"Echo Headset H2\",\n  \"priority\": \"high\"\n}\n```"}, {"model": "gemini-3-flash", "task": "extract", "item": "extract-12", "score": 1.0, "prompt_tokens": 254, "completion_tokens": 111, "reasoning_tokens": null, "latency_s": 0.897, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"name\": \"Lucia Berg\",\n  \"company\": \"Ironbark Builders\",\n  \"email\": \"lucia.berg@ironbark.example\",\n  \"phone\": \"+16902655365\",\n  \"date\": \"2027-03-14\",\n  \"amount\": 2400,\n  \"currency\": \"EUR\",\n  \"product\": \"Orbit Dock Pro\",\n  \"priority\": \"urgent\"\n}"}, {"model": "gemini-3-flash", "task": "extract", "item": "extract-13", "score": 1.0, "prompt_tokens": 246, "completion_tokens": 111, "reasoning_tokens": null, "latency_s": 0.855, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"name\": \"Ravi Brandt\",\n  \"company\": \"Helio Print\",\n  \"email\": \"ravi.brandt@helio.example\",\n  \"phone\": \"+12006629955\",\n  \"date\": \"2027-08-01\",\n  \"amount\": 15000,\n  \"currency\": \"USD\",\n  \"product\": \"Orbit Dock Pro\",\n  \"priority\": \"low\"\n}"}, {"model": "gemini-3-flash", "task": "extract", "item": "extract-14", "score": 1.0, "prompt_tokens": 238, "completion_tokens": 115, "reasoning_tokens": null, "latency_s": 0.986, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"name\": \"Elena Ferreira\",\n  \"company\": \"Cobalt Bakery\",\n  \"email\": \"elena.ferreira@cobalt.example\",\n  \"phone\": \"+14748846853\",\n  \"date\": \"2027-01-25\",\n  \"amount\": 980,\n  \"currency\": \"USD\",\n  \"product\": \"Tempo Time Clock\",\n  \"priority\": \"normal\"\n}\n```"}, {"model": "gemini-3-flash", "task": "extract", "item": "extract-15", "score": 0.8888888888888888, "prompt_tokens": 260, "completion_tokens": 118, "reasoning_tokens": null, "latency_s": 1.069, "finish": "stop", "error": null, "attempts": 1, "note": "phone", "output": "```json\n{\n  \"name\": \"Marcus Diallo\",\n  \"company\": \"Juniper Analytics\",\n  \"email\": \"marcus.diallo@juniper.example\",\n  \"phone\": \"+4286843149\",\n  \"date\": \"2027-12-05\",\n  \"amount\": 72.25,\n  \"currency\": \"GBP\",\n  \"product\": \"Nimbus Label Printer\",\n  \"priority\": \"high\"\n}\n```"}, {"model": "gemini-3-flash", "task": "extract", "item": "extract-16", "score": 1.0, "prompt_tokens": 265, "completion_tokens": 116, "reasoning_tokens": null, "latency_s": 0.936, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"name\": \"Thao Sato\",\n  \"company\": \"Redwood Cycles\",\n  \"email\": \"thao.sato@redwood.example\",\n  \"phone\": \"+18005139318\",\n  \"date\": \"2027-11-06\",\n  \"amount\": 349.99,\n  \"currency\": \"EUR\",\n  \"product\": \"Echo Headset H2\",\n  \"priority\": \"urgent\"\n}"}, {"model": "gemini-3-flash", "task": "extract", "item": "extract-17", "score": 1.0, "prompt_tokens": 257, "completion_tokens": 118, "reasoning_tokens": null, "latency_s": 0.952, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"name\": \"Ines Iyer\",\n  \"company\": \"Mistral Travel\",\n  \"email\": \"ines.iyer@mistral.example\",\n  \"phone\": \"+442067901422\",\n  \"date\": \"2027-01-04\",\n  \"amount\": 15000,\n  \"currency\": \"USD\",\n  \"product\": \"Beacon Door Cam\",\n  \"priority\": \"low\"\n}\n```"}, {"model": "gemini-3-flash", "task": "extract", "item": "extract-18", "score": 1.0, "prompt_tokens": 244, "completion_tokens": 113, "reasoning_tokens": null, "latency_s": 1.081, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"name\": \"Jonas Weiss\",\n  \"company\": \"Opal Veterinary\",\n  \"email\": \"jonas.weiss@opal.example\",\n  \"phone\": \"+442035219513\",\n  \"date\": \"2027-06-04\",\n  \"amount\": 349.99,\n  \"currency\": \"USD\",\n  \"product\": \"Beacon Door Cam\",\n  \"priority\": \"normal\"\n}"}, {"model": "gemini-3-flash", "task": "extract", "item": "extract-19", "score": 1.0, "prompt_tokens": 254, "completion_tokens": 123, "reasoning_tokens": null, "latency_s": 0.941, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"name\": \"Amara Morales\",\n  \"company\": \"Granite Logistics\",\n  \"email\": \"amara.morales@granite.example\",\n  \"phone\": \"+12717607539\",\n  \"date\": \"2027-04-22\",\n  \"amount\": 1250.50,\n  \"currency\": \"USD\",\n  \"product\": \"Lumen Display 27\",\n  \"priority\": \"high\"\n}\n```"}, {"model": "gemini-3-flash", "task": "extract", "item": "extract-20", "score": 0.8888888888888888, "prompt_tokens": 253, "completion_tokens": 111, "reasoning_tokens": null, "latency_s": 0.992, "finish": "stop", "error": null, "attempts": 1, "note": "phone", "output": "{\n  \"name\": \"Felix Petrova\",\n  \"company\": \"Fern Hotels\",\n  \"email\": \"felix.petrova@fern.example\",\n  \"phone\": \"+6629724088\",\n  \"date\": \"2027-09-27\",\n  \"amount\": 72.25,\n  \"currency\": \"EUR\",\n  \"product\": \"Atlas Router X4\",\n  \"priority\": \"urgent\"\n}"}, {"model": "gemini-3-flash", "task": "invoice", "item": "invoice-01", "score": 1.0, "prompt_tokens": 301, "completion_tokens": 134, "reasoning_tokens": null, "latency_s": 1.048, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"invoice_number\": \"INV-2029-3683\",\n  \"vendor\": \"Kopernik Office Supply\",\n  \"invoice_date\": \"2027-09-05\",\n  \"due_date\": \"2027-09-20\",\n  \"currency\": \"USD\",\n  \"line_item_count\": 3,\n  \"subtotal\": 646.53,\n  \"tax_total\": 54.96,\n  \"total\": 701.49\n}"}, {"model": "gemini-3-flash", "task": "invoice", "item": "invoice-02", "score": 1.0, "prompt_tokens": 360, "completion_tokens": 139, "reasoning_tokens": null, "latency_s": 0.963, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2027-4416\",\n  \"vendor\": \"Blue Heron Catering\",\n  \"invoice_date\": \"2027-08-16\",\n  \"due_date\": \"2027-08-16\",\n  \"currency\": \"GBP\",\n  \"line_item_count\": 5,\n  \"subtotal\": 1604.97,\n  \"tax_total\": 136.42,\n  \"total\": 1741.39\n}\n```"}, {"model": "gemini-3-flash", "task": "invoice", "item": "invoice-03", "score": 1.0, "prompt_tokens": 362, "completion_tokens": 141, "reasoning_tokens": null, "latency_s": 1.062, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2028-9030\",\n  \"vendor\": \"Tessellate Software GmbH\",\n  \"invoice_date\": \"2027-11-06\",\n  \"due_date\": \"2027-12-06\",\n  \"currency\": \"EUR\",\n  \"line_item_count\": 4,\n  \"subtotal\": 3603.30,\n  \"tax_total\": 756.69,\n  \"total\": 4359.99\n}\n```"}, {"model": "gemini-3-flash", "task": "invoice", "item": "invoice-04", "score": 1.0, "prompt_tokens": 322, "completion_tokens": 136, "reasoning_tokens": null, "latency_s": 1.0, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2029-4492\",\n  \"vendor\": \"Mango Courier Co.\",\n  \"invoice_date\": \"2027-11-18\",\n  \"due_date\": \"2027-12-03\",\n  \"currency\": \"USD\",\n  \"line_item_count\": 4,\n  \"subtotal\": 666.78,\n  \"tax_total\": 56.68,\n  \"total\": 723.46\n}\n```"}, {"model": "gemini-3-flash", "task": "invoice", "item": "invoice-05", "score": 1.0, "prompt_tokens": 333, "completion_tokens": 131, "reasoning_tokens": null, "latency_s": 1.067, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"invoice_number\": \"INV-2028-9735\",\n  \"vendor\": \"Solano Print House\",\n  \"invoice_date\": \"2027-02-10\",\n  \"due_date\": \"2027-03-27\",\n  \"currency\": \"USD\",\n  \"line_item_count\": 4,\n  \"subtotal\": 520.81,\n  \"tax_total\": 0.00,\n  \"total\": 520.81\n}"}, {"model": "gemini-3-flash", "task": "invoice", "item": "invoice-06", "score": 1.0, "prompt_tokens": 353, "completion_tokens": 140, "reasoning_tokens": null, "latency_s": 1.11, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2027-9294\",\n  \"vendor\": \"Nordlys Cloud AB\",\n  \"invoice_date\": \"2027-10-28\",\n  \"due_date\": \"2027-12-12\",\n  \"currency\": \"EUR\",\n  \"line_item_count\": 4,\n  \"subtotal\": 1479.92,\n  \"tax_total\": 310.78,\n  \"total\": 1790.70\n}\n```"}, {"model": "gemini-3-flash", "task": "invoice", "item": "invoice-07", "score": 1.0, "prompt_tokens": 334, "completion_tokens": 141, "reasoning_tokens": null, "latency_s": 1.002, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2028-4882\",\n  \"vendor\": \"Pioneer Cleaning Services\",\n  \"invoice_date\": \"2027-06-02\",\n  \"due_date\": \"2027-06-02\",\n  \"currency\": \"USD\",\n  \"line_item_count\": 4,\n  \"subtotal\": 5540.00,\n  \"tax_total\": 1052.60,\n  \"total\": 6592.60\n}\n```"}, {"model": "gemini-3-flash", "task": "invoice", "item": "invoice-08", "score": 1.0, "prompt_tokens": 302, "completion_tokens": 140, "reasoning_tokens": null, "latency_s": 0.911, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2027-1944\",\n  \"vendor\": \"Zephyr Analytics Ltd\",\n  \"invoice_date\": \"2027-03-20\",\n  \"due_date\": \"2027-04-19\",\n  \"currency\": \"USD\",\n  \"line_item_count\": 2,\n  \"subtotal\": 1116.63,\n  \"tax_total\": 111.66,\n  \"total\": 1228.29\n}\n```"}, {"model": "gemini-3-flash", "task": "invoice", "item": "invoice-09", "score": 1.0, "prompt_tokens": 368, "completion_tokens": 138, "reasoning_tokens": null, "latency_s": 0.967, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2029-2169\",\n  \"vendor\": \"Maple & Oak Furniture\",\n  \"invoice_date\": \"2027-06-14\",\n  \"due_date\": \"2027-06-14\",\n  \"currency\": \"EUR\",\n  \"line_item_count\": 5,\n  \"subtotal\": 827.94,\n  \"tax_total\": 157.31,\n  \"total\": 985.25\n}\n```"}, {"model": "gemini-3-flash", "task": "invoice", "item": "invoice-10", "score": 1.0, "prompt_tokens": 305, "completion_tokens": 139, "reasoning_tokens": null, "latency_s": 1.014, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2028-8966\",\n  \"vendor\": \"Kite Security Systems\",\n  \"invoice_date\": \"2027-08-14\",\n  \"due_date\": \"2027-09-28\",\n  \"currency\": \"GBP\",\n  \"line_item_count\": 3,\n  \"subtotal\": 907.47,\n  \"tax_total\": 181.49,\n  \"total\": 1088.96\n}\n```"}, {"model": "gemini-3-flash", "task": "invoice", "item": "invoice-11", "score": 1.0, "prompt_tokens": 323, "completion_tokens": 142, "reasoning_tokens": null, "latency_s": 1.018, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2029-5301\",\n  \"vendor\": \"Kopernik Office Supply\",\n  \"invoice_date\": \"2027-01-22\",\n  \"due_date\": \"2027-02-21\",\n  \"currency\": \"USD\",\n  \"line_item_count\": 3,\n  \"subtotal\": 1947.90,\n  \"tax_total\": 370.10,\n  \"total\": 2318.00\n}\n```"}, {"model": "gemini-3-flash", "task": "invoice", "item": "invoice-12", "score": 1.0, "prompt_tokens": 370, "completion_tokens": 137, "reasoning_tokens": null, "latency_s": 0.901, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2028-5730\",\n  \"vendor\": \"Blue Heron Catering\",\n  \"invoice_date\": \"2027-04-12\",\n  \"due_date\": \"2027-05-27\",\n  \"currency\": \"EUR\",\n  \"line_item_count\": 5,\n  \"subtotal\": 689.02,\n  \"tax_total\": 130.91,\n  \"total\": 819.93\n}\n```"}, {"model": "gemini-3-flash", "task": "invoice", "item": "invoice-13", "score": 1.0, "prompt_tokens": 278, "completion_tokens": 137, "reasoning_tokens": null, "latency_s": 0.976, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2027-4999\",\n  \"vendor\": \"Tessellate Software GmbH\",\n  \"invoice_date\": \"2027-06-18\",\n  \"due_date\": \"2027-08-02\",\n  \"currency\": \"USD\",\n  \"line_item_count\": 2,\n  \"subtotal\": 453.30,\n  \"tax_total\": 0.00,\n  \"total\": 453.30\n}\n```"}, {"model": "gemini-3-flash", "task": "invoice", "item": "invoice-14", "score": 1.0, "prompt_tokens": 301, "completion_tokens": 139, "reasoning_tokens": null, "latency_s": 0.985, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2028-6335\",\n  \"vendor\": \"Mango Courier Co.\",\n  \"invoice_date\": \"2027-09-17\",\n  \"due_date\": \"2027-10-02\",\n  \"currency\": \"USD\",\n  \"line_item_count\": 2,\n  \"subtotal\": 1767.80,\n  \"tax_total\": 150.26,\n  \"total\": 1918.06\n}\n```"}, {"model": "gemini-3-flash", "task": "invoice", "item": "invoice-15", "score": 1.0, "prompt_tokens": 332, "completion_tokens": 140, "reasoning_tokens": null, "latency_s": 1.056, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2028-0781\",\n  \"vendor\": \"Solano Print House\",\n  \"invoice_date\": \"2027-12-19\",\n  \"due_date\": \"2028-01-03\",\n  \"currency\": \"EUR\",\n  \"line_item_count\": 3,\n  \"subtotal\": 2256.65,\n  \"tax_total\": 428.76,\n  \"total\": 2685.41\n}\n```"}, {"model": "gemini-3-flash", "task": "invoice", "item": "invoice-16", "score": 1.0, "prompt_tokens": 362, "completion_tokens": 138, "reasoning_tokens": null, "latency_s": 0.893, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2029-7964\",\n  \"vendor\": \"Nordlys Cloud AB\",\n  \"invoice_date\": \"2027-07-12\",\n  \"due_date\": \"2027-07-27\",\n  \"currency\": \"USD\",\n  \"line_item_count\": 6,\n  \"subtotal\": 807.10,\n  \"tax_total\": 153.35,\n  \"total\": 960.45\n}\n```"}, {"model": "gemini-3-flash", "task": "invoice", "item": "invoice-17", "score": 1.0, "prompt_tokens": 295, "completion_tokens": 137, "reasoning_tokens": null, "latency_s": 1.079, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2027-2172\",\n  \"vendor\": \"Pioneer Cleaning Services\",\n  \"invoice_date\": \"2027-02-11\",\n  \"due_date\": \"2027-02-11\",\n  \"currency\": \"USD\",\n  \"line_item_count\": 2,\n  \"subtotal\": 458.31,\n  \"tax_total\": 45.83,\n  \"total\": 504.14\n}\n```"}, {"model": "gemini-3-flash", "task": "invoice", "item": "invoice-18", "score": 1.0, "prompt_tokens": 347, "completion_tokens": 139, "reasoning_tokens": null, "latency_s": 1.018, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2028-2081\",\n  \"vendor\": \"Zephyr Analytics Ltd\",\n  \"invoice_date\": \"2027-09-17\",\n  \"due_date\": \"2027-10-02\",\n  \"currency\": \"EUR\",\n  \"line_item_count\": 4,\n  \"subtotal\": 967.50,\n  \"tax_total\": 203.18,\n  \"total\": 1170.68\n}\n```"}, {"model": "gemini-3-flash", "task": "invoice", "item": "invoice-19", "score": 1.0, "prompt_tokens": 351, "completion_tokens": 140, "reasoning_tokens": null, "latency_s": 1.068, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2028-8394\",\n  \"vendor\": \"Maple & Oak Furniture\",\n  \"invoice_date\": \"2027-09-11\",\n  \"due_date\": \"2027-10-26\",\n  \"currency\": \"USD\",\n  \"line_item_count\": 5,\n  \"subtotal\": 4942.43,\n  \"tax_total\": 939.06,\n  \"total\": 5881.49\n}\n```"}, {"model": "gemini-3-flash", "task": "invoice", "item": "invoice-20", "score": 1.0, "prompt_tokens": 329, "completion_tokens": 132, "reasoning_tokens": null, "latency_s": 0.911, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"invoice_number\": \"INV-2029-2190\",\n  \"vendor\": \"Kite Security Systems\",\n  \"invoice_date\": \"2027-07-09\",\n  \"due_date\": \"2027-08-23\",\n  \"currency\": \"USD\",\n  \"line_item_count\": 4,\n  \"subtotal\": 257.55,\n  \"tax_total\": 48.93,\n  \"total\": 306.48\n}"}, {"model": "gemini-3-flash", "task": "sql", "item": "sql-01", "score": 1.0, "prompt_tokens": 204, "completion_tokens": 10, "reasoning_tokens": null, "latency_s": 0.655, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT plan, COUNT(*) FROM customers GROUP BY plan"}, {"model": "gemini-3-flash", "task": "sql", "item": "sql-02", "score": 1.0, "prompt_tokens": 206, "completion_tokens": 15, "reasoning_tokens": null, "latency_s": 0.751, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT name FROM customers WHERE country = 'VN' ORDER BY name ASC;"}, {"model": "gemini-3-flash", "task": "sql", "item": "sql-03", "score": 1.0, "prompt_tokens": 211, "completion_tokens": 18, "reasoning_tokens": null, "latency_s": 0.717, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT ROUND(AVG(price), 2) FROM products WHERE category = 'hardware'"}, {"model": "gemini-3-flash", "task": "sql", "item": "sql-04", "score": 1.0, "prompt_tokens": 209, "completion_tokens": 39, "reasoning_tokens": null, "latency_s": 0.88, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT count(*) FROM orders WHERE order_date >= '2026-06-01' AND order_date <= '2026-06-30'"}, {"model": "gemini-3-flash", "task": "sql", "item": "sql-05", "score": 1.0, "prompt_tokens": 204, "completion_tokens": 55, "reasoning_tokens": null, "latency_s": 0.776, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT ROUND(SUM(oi.qty * p.price), 2) FROM orders o JOIN order_items oi ON o.id = oi.order_id JOIN products p ON oi.product_id = p.id WHERE o.status = 'paid'"}, {"model": "gemini-3-flash", "task": "sql", "item": "sql-06", "score": 1.0, "prompt_tokens": 203, "completion_tokens": 20, "reasoning_tokens": null, "latency_s": 0.815, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT name FROM customers WHERE id NOT IN (SELECT customer_id FROM orders) ORDER BY name;"}, {"model": "gemini-3-flash", "task": "sql", "item": "sql-07", "score": 1.0, "prompt_tokens": 218, "completion_tokens": 85, "reasoning_tokens": null, "latency_s": 1.037, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT p.name AS product_name, SUM(oi.qty) AS units\nFROM products p\nJOIN order_items oi ON p.id = oi.product_id\nJOIN orders o ON oi.order_id = o.id\nWHERE o.status = 'paid'\nGROUP BY p.id, p.name\nORDER BY units DESC, product_name ASC\nLIMIT 3;"}, {"model": "gemini-3-flash", "task": "sql", "item": "sql-08", "score": 1.0, "prompt_tokens": 209, "completion_tokens": 66, "reasoning_tokens": null, "latency_s": 0.966, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT p.category, ROUND(SUM(oi.qty * p.price), 2) AS revenue FROM products p JOIN order_items oi ON p.id = oi.product_id JOIN orders o ON oi.order_id = o.id WHERE o.status = 'paid' GROUP BY p.category"}, {"model": "gemini-3-flash", "task": "sql", "item": "sql-09", "score": 1.0, "prompt_tokens": 205, "completion_tokens": 45, "reasoning_tokens": null, "latency_s": 0.818, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT c.name FROM customers c JOIN orders o ON c.id = o.customer_id GROUP BY c.id, c.name HAVING COUNT(o.id) >= 4 ORDER BY c.name ASC"}, {"model": "gemini-3-flash", "task": "sql", "item": "sql-10", "score": 1.0, "prompt_tokens": 200, "completion_tokens": 18, "reasoning_tokens": null, "latency_s": 0.771, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT count(DISTINCT customer_id) FROM orders WHERE status = 'refunded'"}, {"model": "gemini-3-flash", "task": "sql", "item": "sql-11", "score": 1.0, "prompt_tokens": 209, "completion_tokens": 53, "reasoning_tokens": null, "latency_s": 0.762, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT p.name FROM products p LEFT JOIN order_items oi ON p.id = oi.product_id GROUP BY p.id, p.name HAVING COUNT(DISTINCT oi.order_id) < 10 ORDER BY p.name ASC"}, {"model": "gemini-3-flash", "task": "sql", "item": "sql-12", "score": 1.0, "prompt_tokens": 210, "completion_tokens": 57, "reasoning_tokens": null, "latency_s": 0.879, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT ROUND(AVG(item_count), 2) FROM (SELECT SUM(oi.qty) AS item_count FROM orders o JOIN order_items oi ON o.id = oi.order_id WHERE o.status = 'paid' GROUP BY o.id)"}, {"model": "gemini-3-flash", "task": "sql", "item": "sql-13", "score": 1.0, "prompt_tokens": 210, "completion_tokens": 91, "reasoning_tokens": null, "latency_s": 0.965, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT c.name, ROUND(SUM(oi.qty * p.price), 2) AS revenue FROM customers c JOIN orders o ON c.id = o.customer_id JOIN order_items oi ON o.id = oi.order_id JOIN products p ON oi.product_id = p.id WHERE o.status = 'paid' GROUP BY c.id, c.name ORDER BY revenue DESC LIMIT 1;"}, {"model": "gemini-3-flash", "task": "sql", "item": "sql-14", "score": 1.0, "prompt_tokens": 217, "completion_tokens": 46, "reasoning_tokens": null, "latency_s": 0.82, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT strftime('%Y-%m', order_date) AS month, COUNT(*) AS count FROM orders WHERE status = 'paid' AND order_date LIKE '2026-%' GROUP BY month ORDER BY month;"}, {"model": "gemini-3-flash", "task": "sql", "item": "sql-15", "score": 1.0, "prompt_tokens": 218, "completion_tokens": 49, "reasoning_tokens": null, "latency_s": 0.853, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT name FROM customers WHERE plan = 'pro' AND signup_date >= '2026-01-01' AND signup_date <= '2026-06-30' ORDER BY name ASC;"}, {"model": "gemini-3-flash", "task": "sql", "item": "sql-16", "score": 0.0, "prompt_tokens": 209, "completion_tokens": 89, "reasoning_tokens": null, "latency_s": 0.893, "finish": "stop", "error": null, "attempts": 1, "note": "wrong result", "output": "SELECT count(DISTINCT o.id) \nFROM orders o \nJOIN order_items oi ON o.id = oi.order_id \nJOIN products p ON oi.product_id = p.id \nWHERE o.status = 'paid' AND p.category IN ('hardware', 'software') \nGROUP BY o.id \nHAVING count(DISTINCT p.category) = 2"}, {"model": "gemini-3-flash", "task": "sql", "item": "sql-17", "score": 1.0, "prompt_tokens": 225, "completion_tokens": 56, "reasoning_tokens": null, "latency_s": 0.967, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT \n    c.country,\n    COUNT(DISTINCT c.id) AS customers,\n    COUNT(o.id) AS orders\nFROM customers c\nLEFT JOIN orders o ON c.id = o.customer_id\nGROUP BY c.country"}, {"model": "gemini-3-flash", "task": "sql", "item": "sql-18", "score": 1.0, "prompt_tokens": 209, "completion_tokens": 51, "reasoning_tokens": null, "latency_s": 0.911, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT p1.category, p1.name FROM products p1 WHERE p1.price = (SELECT MAX(p2.price) FROM products p2 WHERE p2.category = p1.category) ORDER BY p1.category;"}, {"model": "gemini-3-flash", "task": "sql", "item": "sql-19", "score": 1.0, "prompt_tokens": 228, "completion_tokens": 59, "reasoning_tokens": null, "latency_s": 0.801, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT c.name, MAX(o.order_date) AS most_recent_order FROM customers c LEFT JOIN orders o ON c.id = o.customer_id WHERE c.plan = 'team' GROUP BY c.id, c.name ORDER BY c.name;"}, {"model": "gemini-3-flash", "task": "sql", "item": "sql-20", "score": 1.0, "prompt_tokens": 214, "completion_tokens": 25, "reasoning_tokens": null, "latency_s": 0.882, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT country, COUNT(*) as count FROM customers GROUP BY country HAVING COUNT(*) > 3 ORDER BY count DESC, country;"}, {"model": "gemini-3-flash", "task": "route", "item": "route-01", "score": 1.0, "prompt_tokens": 279, "completion_tokens": 8, "reasoning_tokens": null, "latency_s": 0.723, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"lookup_order\"}"}, {"model": "gemini-3-flash", "task": "route", "item": "route-02", "score": 1.0, "prompt_tokens": 276, "completion_tokens": 8, "reasoning_tokens": null, "latency_s": 0.698, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"search_kb\"}"}, {"model": "gemini-3-flash", "task": "route", "item": "route-03", "score": 1.0, "prompt_tokens": 279, "completion_tokens": 8, "reasoning_tokens": null, "latency_s": 0.823, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"get_invoice\"}"}, {"model": "gemini-3-flash", "task": "route", "item": "route-04", "score": 1.0, "prompt_tokens": 283, "completion_tokens": 13, "reasoning_tokens": null, "latency_s": 0.804, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\"tool\": \"refund_payment\"}\n```"}, {"model": "gemini-3-flash", "task": "route", "item": "route-05", "score": 1.0, "prompt_tokens": 281, "completion_tokens": 8, "reasoning_tokens": null, "latency_s": 0.73, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"schedule_meeting\"}"}, {"model": "gemini-3-flash", "task": "route", "item": "route-06", "score": 0.0, "prompt_tokens": 283, "completion_tokens": 9, "reasoning_tokens": null, "latency_s": 0.729, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"escalate_human\"}"}, {"model": "gemini-3-flash", "task": "route", "item": "route-07", "score": 1.0, "prompt_tokens": 286, "completion_tokens": 9, "reasoning_tokens": null, "latency_s": 0.914, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"escalate_human\"}"}, {"model": "gemini-3-flash", "task": "route", "item": "route-08", "score": 1.0, "prompt_tokens": 289, "completion_tokens": 8, "reasoning_tokens": null, "latency_s": 0.863, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"update_address\"}"}, {"model": "gemini-3-flash", "task": "route", "item": "route-09", "score": 1.0, "prompt_tokens": 272, "completion_tokens": 9, "reasoning_tokens": null, "latency_s": 0.87, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"ask_clarification\"}"}, {"model": "gemini-3-flash", "task": "route", "item": "route-10", "score": 1.0, "prompt_tokens": 278, "completion_tokens": 8, "reasoning_tokens": null, "latency_s": 0.802, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"search_kb\"}"}, {"model": "gemini-3-flash", "task": "route", "item": "route-11", "score": 1.0, "prompt_tokens": 283, "completion_tokens": 8, "reasoning_tokens": null, "latency_s": 0.689, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"send_email\"}"}, {"model": "gemini-3-flash", "task": "route", "item": "route-12", "score": 1.0, "prompt_tokens": 272, "completion_tokens": 9, "reasoning_tokens": null, "latency_s": 0.769, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"ask_clarification\"}"}, {"model": "gemini-3-flash", "task": "route", "item": "route-13", "score": 1.0, "prompt_tokens": 282, "completion_tokens": 13, "reasoning_tokens": null, "latency_s": 0.857, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\"tool\": \"lookup_order\"}\n```"}, {"model": "gemini-3-flash", "task": "route", "item": "route-14", "score": 1.0, "prompt_tokens": 290, "completion_tokens": 13, "reasoning_tokens": null, "latency_s": 0.709, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\"tool\": \"create_ticket\"}\n```"}, {"model": "gemini-3-flash", "task": "route", "item": "route-15", "score": 1.0, "prompt_tokens": 296, "completion_tokens": 9, "reasoning_tokens": null, "latency_s": 0.874, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"escalate_human\"}"}, {"model": "gemini-3-flash", "task": "route", "item": "route-16", "score": 1.0, "prompt_tokens": 282, "completion_tokens": 13, "reasoning_tokens": null, "latency_s": 0.819, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\"tool\": \"schedule_meeting\"}\n```"}, {"model": "gemini-3-flash", "task": "route", "item": "route-17", "score": 1.0, "prompt_tokens": 283, "completion_tokens": 8, "reasoning_tokens": null, "latency_s": 0.794, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"get_invoice\"}"}, {"model": "gemini-3-flash", "task": "route", "item": "route-18", "score": 1.0, "prompt_tokens": 275, "completion_tokens": 8, "reasoning_tokens": null, "latency_s": 0.894, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"search_kb\"}"}, {"model": "gemini-3-flash", "task": "route", "item": "route-19", "score": 1.0, "prompt_tokens": 281, "completion_tokens": 13, "reasoning_tokens": null, "latency_s": 0.714, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\"tool\": \"send_email\"}\n```"}, {"model": "gemini-3-flash", "task": "route", "item": "route-20", "score": 1.0, "prompt_tokens": 275, "completion_tokens": 9, "reasoning_tokens": null, "latency_s": 0.74, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"ask_clarification\"}"}, {"model": "gemini-3-flash", "task": "support", "item": "support-01", "score": 1.0, "prompt_tokens": 660, "completion_tokens": 88, "reasoning_tokens": null, "latency_s": 1.037, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=3/3", "output": "Hello! Yes, you can return your keyboard since it is within 30 days of delivery. \n\nBecause the hardware has been opened, it carries a 15% restocking fee. Additionally, unless the item is defective or wrong, a $7.50 return shipping label cost will be deducted from your refund. The refund will be issued to your original payment method 5-7 business days after we receive the item."}, {"model": "gemini-3-flash", "task": "support", "item": "support-02", "score": 0.6666666666666666, "prompt_tokens": 648, "completion_tokens": 36, "reasoning_tokens": null, "latency_s": 0.793, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=1/2", "output": "Hello! I am sorry to hear your headset arrived dead on arrival. Return shipping is completely free for defective items, so you will not need to pay anything to send it back."}, {"model": "gemini-3-flash", "task": "support", "item": "support-03", "score": 0.75, "prompt_tokens": 644, "completion_tokens": 49, "reasoning_tokens": null, "latency_s": 0.842, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/3", "output": "Hello! I apologize, but according to our policy, software licenses are only eligible for a full refund within 14 days of purchase and cannot be refunded after that time. \n\nIf you need any further assistance, please let me know!"}, {"model": "gemini-3-flash", "task": "support", "item": "support-04", "score": 1.0, "prompt_tokens": 654, "completion_tokens": 58, "reasoning_tokens": null, "latency_s": 0.958, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "Hello! \n\nMonthly subscription plans can be cancelled at any time, and the cancellation becomes effective at the end of the current billing period. Please note that there is no prorated refund for the remainder of the month. \n\nPlease let me know if you need help with anything else!"}, {"model": "gemini-3-flash", "task": "support", "item": "support-05", "score": 1.0, "prompt_tokens": 652, "completion_tokens": 61, "reasoning_tokens": null, "latency_s": 0.961, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=1/1", "output": "Hello! \n\nFor annual plans, you are eligible for a pro-rata refund if you cancel within 30 days of purchase. Since you are cancelling within this window, you will receive a pro-rata refund. \n\nPlease let us know if you need any further assistance with your cancellation!"}, {"model": "gemini-3-flash", "task": "support", "item": "support-06", "score": 1.0, "prompt_tokens": 645, "completion_tokens": 94, "reasoning_tokens": null, "latency_s": 1.029, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "Hello! \n\nAccording to our policy, annual subscription plans are eligible for a pro-rata refund only if cancelled within 30 days of purchase. Since you are 45 days in, we cannot offer a refund for your annual plan. \n\nHowever, you may cancel your plan at any time, and the cancellation will become effective at the end of your current billing period. \n\nPlease let us know if you would like to proceed with the cancellation."}, {"model": "gemini-3-flash", "task": "support", "item": "support-07", "score": 1.0, "prompt_tokens": 655, "completion_tokens": 66, "reasoning_tokens": null, "latency_s": 0.799, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "Hello! Yes, if the price of an item drops within 14 days of purchase, we do refund the difference. However, please note that this is not valid for clearance items. \n\nIf your monitor was not a clearance item, please let us know your order number so we can help you with the price adjustment!"}, {"model": "gemini-3-flash", "task": "support", "item": "support-08", "score": 1.0, "prompt_tokens": 644, "completion_tokens": 63, "reasoning_tokens": null, "latency_s": 0.967, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=1/1", "output": "Hello! \n\nStandard shipping is free on orders over $75 before tax. Since your order is $70 before tax, standard shipping is not free, but you can add a small item to reach the $75 threshold to qualify! Please let me know if you need any help with your order."}, {"model": "gemini-3-flash", "task": "support", "item": "support-09", "score": 1.0, "prompt_tokens": 644, "completion_tokens": 31, "reasoning_tokens": null, "latency_s": 0.979, "finish": "stop", "error": null, "attempts": 1, "note": "det=2/2 judge=2/2", "output": "Hello! International orders take 7-14 business days, and the customer pays import duties. Let me know if you need help with anything else!"}, {"model": "gemini-3-flash", "task": "support", "item": "support-10", "score": 0.75, "prompt_tokens": 641, "completion_tokens": 45, "reasoning_tokens": null, "latency_s": 0.802, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/3", "output": "Hello! If tracking shows your parcel was delivered but you have not received it, please wait 48 hours. If it still has not arrived after that time, please contact us so we can open a claim for you."}, {"model": "gemini-3-flash", "task": "support", "item": "support-11", "score": 0.6666666666666666, "prompt_tokens": 653, "completion_tokens": 34, "reasoning_tokens": null, "latency_s": 0.903, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=1/2", "output": "Hello! As a Priority-plan customer, you do receive 24/7 coverage for severity-1 issues. Someone will be able to assist you right away."}, {"model": "gemini-3-flash", "task": "support", "item": "support-12", "score": 1.0, "prompt_tokens": 647, "completion_tokens": 107, "reasoning_tokens": null, "latency_s": 1.001, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "Hello! I'm sorry to hear about your tablet. \n\nAccording to our policy, hardware has a 12-month warranty, but accidental damage—such as liquid damage from drops in a pool—is not covered. Therefore, your tablet is not eligible for a warranty replacement. \n\nHowever, if you need further assistance, I can escalate your request to Tier 2 with your order number, or I can offer a goodwill credit of up to $20. Let me know how you would like to proceed!"}, {"model": "gemini-3-flash", "task": "support", "item": "support-13", "score": 1.0, "prompt_tokens": 643, "completion_tokens": 81, "reasoning_tokens": null, "latency_s": 1.014, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "Hello! I can certainly help you with your account deletion request. \n\nPlease note that per our policy, account deletion is completed within 30 days of the request. I have submitted your request today, and it will be fully processed within that timeframe. If you need a data export before then, you can access it anytime under Settings > Data. Let me know if you need any further assistance!"}, {"model": "gemini-3-flash", "task": "support", "item": "support-14", "score": 0.5, "prompt_tokens": 665, "completion_tokens": 56, "reasoning_tokens": null, "latency_s": 0.867, "finish": "stop", "error": null, "attempts": 1, "note": "det=0/1 judge=2/3", "output": "Hello! \n\nPer our policy, the student discount cannot be combined with promo codes and is not retroactive, so it cannot be applied to last week's order or used with code SPRING10. \n\nPlease let me know if I can help you with anything else!"}, {"model": "gemini-3-flash", "task": "support", "item": "support-15", "score": 0.3333333333333333, "prompt_tokens": 655, "completion_tokens": 102, "reasoning_tokens": null, "latency_s": 0.92, "finish": "stop", "error": null, "attempts": 1, "note": "det=0/1 judge=1/2", "output": "Hello! I understand you are upset, but according to our policy, hardware may only be returned within 30 days of delivery if unused and in original packaging. Since it has been 45 days and the item is opened, we cannot accept a return or issue a refund. \n\nHowever, if your hardware is experiencing a defect, it is covered by our 12-month warranty. Please let us know if you are experiencing a technical issue so we can assist you with a warranty replacement!"}, {"model": "gemini-3-flash", "task": "support", "item": "support-16", "score": 1.0, "prompt_tokens": 661, "completion_tokens": 104, "reasoning_tokens": null, "latency_s": 0.902, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "Hello! \n\nUnder our trade-in policy, Orion-series devices under 2 years old in working condition earn credit equal to 40% of the original price. \n\nSince your Orion X2 is 18 months old, works fine, and was purchased for $900, you are eligible for a trade-in credit of $360 (40% of $900). \n\nPlease let me know if you would like to proceed with the trade-in!"}, {"model": "gemini-3-flash", "task": "support", "item": "support-17", "score": 1.0, "prompt_tokens": 654, "completion_tokens": 38, "reasoning_tokens": null, "latency_s": 0.759, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=1/1", "output": "Hello! Yes, that is acceptable. Annual-plan invoices over $500 can be paid on net-30 terms. Please let us know if you need any further assistance!"}, {"model": "gemini-3-flash", "task": "support", "item": "support-18", "score": 1.0, "prompt_tokens": 636, "completion_tokens": 22, "reasoning_tokens": null, "latency_s": 0.805, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=1/1", "output": "Hello! We accept credit cards and PayPal for payments. Apple Pay is not listed in our accepted payment methods."}, {"model": "gemini-3-flash", "task": "support", "item": "support-19", "score": 1.0, "prompt_tokens": 643, "completion_tokens": 26, "reasoning_tokens": null, "latency_s": 0.81, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=1/1", "output": "Hello! \n\nApproved warranty replacements ship within 3 business days. \n\nPlease let us know if you need anything else!"}, {"model": "gemini-3-flash", "task": "support", "item": "support-20", "score": 1.0, "prompt_tokens": 649, "completion_tokens": 60, "reasoning_tokens": null, "latency_s": 0.968, "finish": "stop", "error": null, "attempts": 1, "note": "det=2/2 judge=2/2", "output": "Hello! \n\nOur support hours are Monday through Friday, 08:00–18:00 UTC. For customers on the Standard plan, our first-response target is within 24 hours. \n\nPlease let us know if we can help you with anything else!"}, {"model": "gemini-3-flash", "task": "summarize", "item": "summarize-01", "score": 1.0, "prompt_tokens": 288, "completion_tokens": 69, "reasoning_tokens": null, "latency_s": 0.791, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Summary:**\n\n**Problem:** Sync stopped following the v5.2 update. \n**Root Cause:** Corrupted local cache file. \n**Done/Promised:** Noor cleared the cache and re-synced; provided invoice location. \n**Next Step:** Priya (Customer) to confirm if sync is now working."}, {"model": "gemini-3-flash", "task": "summarize", "item": "summarize-02", "score": 0.8333333333333334, "prompt_tokens": 293, "completion_tokens": 80, "reasoning_tokens": null, "latency_s": 0.96, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=4/5", "output": "**Customer's Problem:** Invoices were sent to an old billing email. \n**Root Cause:** Billing contact was not updated after a company merger.\n**Done/Promised:** Account ID and screenshot gathered; Leo located invoices in settings, updated the billing contact, and resent the invoices.\n**Next Step:** Finance to confirm receipt (Owner: Finance; Date: Unspecified)."}, {"model": "gemini-3-flash", "task": "summarize", "item": "summarize-03", "score": 1.0, "prompt_tokens": 285, "completion_tokens": 63, "reasoning_tokens": null, "latency_s": 0.835, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Customer Problem:** Barcode scanner pairs but fails to scan.\n**Root Cause:** Known bug in firmware 2.1.\n**Done/Promised:** Support instructed the customer on finding invoices and shipped a replacement unit.\n**Next Step:** Customer to return the faulty unit using the prepaid label."}, {"model": "gemini-3-flash", "task": "summarize", "item": "summarize-04", "score": 0.8333333333333334, "prompt_tokens": 300, "completion_tokens": 81, "reasoning_tokens": null, "latency_s": 0.959, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=4/5", "output": "**Summary:**\n\nDiego Quinn reported that SSO login loops back to the sign-in page. The root cause is a 7-minute clock skew on the customer's identity provider. Leo advised where to find invoices and had IT sync NTP. \n\n**Next step:** An engineer to re-test the login after the fix. \n**Owner:** Engineer \n**Date:** Unspecified"}, {"model": "gemini-3-flash", "task": "summarize", "item": "summarize-05", "score": 1.0, "prompt_tokens": 287, "completion_tokens": 79, "reasoning_tokens": null, "latency_s": 0.958, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Summary for Next Agent:**\n\n**Customer's Problem:** Monthly report emails arrive empty.\n**Root Cause:** The report filter referenced a deleted team.\n**Done/Promised:** Noor provided invoice locations (Settings > Billing) and rebuilt the filter against the active team.\n**Next Step:** Agent to check the next scheduled send (Owner: Agent / Date: Unspecified)."}, {"model": "gemini-3-flash", "task": "summarize", "item": "summarize-06", "score": 0.8333333333333334, "prompt_tokens": 282, "completion_tokens": 99, "reasoning_tokens": null, "latency_s": 1.104, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=4/5", "output": "**Customer's Problem:** Farid Tran reported a double charge on their card.\n**Root Cause:** A duplicate webhook created two payment attempts.\n**Done/Promised:** Leo located the account details, identified the cause, answered a billing location question, and processed a refund for the duplicate payment.\n**Next Step:** The refund will appear in 5–7 business days (Owner: Payment processor/Customer, Date: By ~Feb 4, 2027)."}, {"model": "gemini-3-flash", "task": "summarize", "item": "summarize-07", "score": 1.0, "prompt_tokens": 295, "completion_tokens": 74, "reasoning_tokens": null, "latency_s": 0.952, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Summary:**\n\n**Problem:** Mobile app logs users out every hour. \n**Root Cause:** Refresh tokens were mistakenly set to 60 minutes. \n**Done/Promised:** Leo located the issue and extended the token lifetime in a hotfix build. \n**Next Step:** Customer (Nora) to update to the hotfix build."}, {"model": "gemini-3-flash", "task": "summarize", "item": "summarize-08", "score": 1.0, "prompt_tokens": 293, "completion_tokens": 57, "reasoning_tokens": null, "latency_s": 0.964, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "Customer Kenji reported CSV imports rejecting dates due to using DD/MM/YYYY instead of the expected ISO format. Support agent Priya provided a converter template and answered an unrelated billing invoice location question. \n\nNext step: Customer to retry the import (Owner: Kenji Lindqvist)."}, {"model": "gemini-3-flash", "task": "summarize", "item": "summarize-09", "score": 1.0, "prompt_tokens": 285, "completion_tokens": 67, "reasoning_tokens": null, "latency_s": 1.002, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Customer’s Problem:** Label printer shipment is late.\n**Root Cause:** Customs hold on the courier side.\n**Done/Promised:** Invoice location provided (Settings > Billing); express re-dispatch arranged.\n**Next Step:** Provide tracking update.\n**Owner/Date:** Sam (no specific date given)."}, {"model": "gemini-3-flash", "task": "summarize", "item": "summarize-10", "score": 1.0, "prompt_tokens": 295, "completion_tokens": 79, "reasoning_tokens": null, "latency_s": 0.932, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Customer Problem:** API calls for a new key return 403 errors. \n**Root Cause:** The API key lacked the 'write' scope. \n**Done/Promised:** Sam located the invoice section and re-issued the key with the correct write scope. \n**Next Step:** Customer (Ravi Vogel) to confirm if the API calls now succeed."}, {"model": "gemini-3-flash", "task": "summarize", "item": "summarize-11", "score": 1.0, "prompt_tokens": 302, "completion_tokens": 70, "reasoning_tokens": null, "latency_s": 0.847, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Customer Problem:** Sync stopped for 29 employees following the v5.2 update. \n**Root Cause:** Corrupted local cache file.\n**Done/Promised:** Cleared the cache and re-synced. \n**Next Step:** Customer to confirm if sync works (Owner: Customer / Date: Unspecified)."}, {"model": "gemini-3-flash", "task": "summarize", "item": "summarize-12", "score": 0.8333333333333334, "prompt_tokens": 304, "completion_tokens": 93, "reasoning_tokens": null, "latency_s": 1.013, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=4/5", "output": "**Summary for Next Agent:**\n\n* **Customer Problem:** Invoices were sent to an old billing email, blocking 10 employees (Priority plan).\n* **Root Cause:** The billing contact was never updated after the company merger.\n* **Done/Promised:** Noor updated the billing contact and resent the invoices; showed the customer where to find invoices.\n* **Next Step:** Finance to confirm receipt (Owner: Finance / Date: ASAP)."}, {"model": "gemini-3-flash", "task": "summarize", "item": "summarize-13", "score": 1.0, "prompt_tokens": 306, "completion_tokens": 88, "reasoning_tokens": null, "latency_s": 0.995, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Summary:**\n\n* **Customer's Problem:** Barcode scanner pairs but scans nothing, blocking 20 employees (Priority plan). \n* **Root Cause:** Firmware 2.1 known bug.\n* **Done/Promised:** Replacement unit shipped; invoice location provided.\n* **Next Step:** Customer to return the faulty unit using the prepaid label.\n* **Owner/Date:** Customer / Unspecified."}, {"model": "gemini-3-flash", "task": "summarize", "item": "summarize-14", "score": 1.0, "prompt_tokens": 316, "completion_tokens": 73, "reasoning_tokens": null, "latency_s": 1.025, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Summary:**\n\nPriority customer (60 employees blocked) experienced an SSO login loop caused by a 7-minute clock skew on their identity provider. Noor directed the customer's IT team to sync NTP. \n\n**Next step:** An engineer must re-test the login after the fix. \n**Owner:** Engineer\n**Date:** Unspecified"}, {"model": "gemini-3-flash", "task": "summarize", "item": "summarize-15", "score": 1.0, "prompt_tokens": 297, "completion_tokens": 84, "reasoning_tokens": null, "latency_s": 0.997, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Customer's Problem:** Monthly report emails arrive empty for a Priority plan customer (blocking 41 employees). \n**Root Cause:** The report filter referenced a deleted team.\n**Done/Promised:** Logs checked, invoices location provided, and the report filter rebuilt against the active team.\n**Next Step:** Agent to check the next scheduled send (Owner: Support Agent, Date: Not specified)."}, {"model": "gemini-3-flash", "task": "summarize", "item": "summarize-16", "score": 0.8333333333333334, "prompt_tokens": 306, "completion_tokens": 98, "reasoning_tokens": null, "latency_s": 1.116, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=4/5", "output": "**Customer's Problem:** Priority plan customer experienced a double charge, blocking 12 employees. \n**Root Cause:** A duplicate webhook triggered two payment attempts. \n**Done/Promised:** Leo located invoices (Settings > Billing) and refunded the duplicate payment. \n**Next Step:** Customer to receive the refund in 5-7 business days. (Owner: Customer/Bank; Date: June 22-24, 2027)."}, {"model": "gemini-3-flash", "task": "summarize", "item": "summarize-17", "score": 1.0, "prompt_tokens": 309, "completion_tokens": 83, "reasoning_tokens": null, "latency_s": 1.293, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Summary:**\n\nPriority customer Felix Haddad reported the mobile app logs 9 employees out hourly. Root cause: refresh tokens were mistakenly set to 60 minutes. Noor resolved this via a hotfix extending token lifetime. Invoice location was also provided. \n\n**Next Step:** Customer to update to the hotfix build.\n**Owner:** Customer (Felix Haddad) \n**Date:** Unspecified"}, {"model": "gemini-3-flash", "task": "summarize", "item": "summarize-18", "score": 1.0, "prompt_tokens": 297, "completion_tokens": 92, "reasoning_tokens": null, "latency_s": 1.087, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Summary:**\n\nCustomer (Priority plan) reported CSV imports rejecting dates, blocking 21 employees. Root cause: the file used DD/MM/YYYY instead of required ISO dates. Noor provided a converter template and directed the customer to invoices (Settings > Billing). \n\n**Next Step:** Customer to retry the import using the converter template. \n**Owner:** Customer (Maya Ferreira) \n**Date:** Unspecified (pending customer action)."}, {"model": "gemini-3-flash", "task": "summarize", "item": "summarize-19", "score": 0.8333333333333334, "prompt_tokens": 300, "completion_tokens": 54, "reasoning_tokens": null, "latency_s": 0.947, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=4/5", "output": "**Summary:**\n\nA Priority customer’s label printer shipment is late, blocking 47 employees. The root cause is a customs hold. Leo arranged express re-dispatch. \n\n**Next Step:** Leo to provide a tracking update (no specific date given)."}, {"model": "gemini-3-flash", "task": "summarize", "item": "summarize-20", "score": 0.8333333333333334, "prompt_tokens": 301, "completion_tokens": 86, "reasoning_tokens": null, "latency_s": 1.102, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=4/5", "output": "**Customer's Problem:** API calls return 403 for a new key, blocking 11 employees. \n**Root Cause:** The API key lacked the 'write' scope. \n**Done/Promised:** Priya located invoices and re-issued the key with the correct scope. \n**Next Step:** Customer to confirm if the API calls now succeed (Owner: Customer / Date: Immediate)."}, {"model": "gemini-3-flash", "task": "email", "item": "email-01", "score": 0.9090909090909091, "prompt_tokens": 119, "completion_tokens": 67, "reasoning_tokens": null, "latency_s": 0.857, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=6/7", "output": "Hi Tomas,\n\nWe cannot issue a refund for the order itself, but we have approved a $25 shipping credit for the delay. \n\nThe credit will be applied automatically to your account within 2 business days. We sincerely apologize that your order arrived late and that you missed your event. \n\nSam, Brightlane Support"}, {"model": "gemini-3-flash", "task": "email", "item": "email-02", "score": 1.0, "prompt_tokens": 131, "completion_tokens": 79, "reasoning_tokens": null, "latency_s": 1.011, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=6/6", "output": "Hi Oscar,\n\nYour full pro-rata refund of $108 has been approved and will arrive in 5–7 business days. \n\nSince your annual purchase was only 9 days ago, we can switch you to the monthly plan whenever you are ready. Just let us know, and we'll get that set up for you right away.\n\nSam, Brightlane Support"}, {"model": "gemini-3-flash", "task": "email", "item": "email-03", "score": 1.0, "prompt_tokens": 127, "completion_tokens": 52, "reasoning_tokens": null, "latency_s": 0.784, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=7/7", "output": "Hi Anke,\n\nYour account suspension was triggered by 3 failed payments. \n\nThe suspension will be lifted within 1 hour once you update your card at Settings > Billing. Rest assured, no data was lost. \n\nSam, Brightlane Support"}, {"model": "gemini-3-flash", "task": "email", "item": "email-04", "score": 0.9090909090909091, "prompt_tokens": 120, "completion_tokens": 65, "reasoning_tokens": null, "latency_s": 0.9, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=6/7", "output": "Hi Kenji,\n\nWe are sending a replacement headset at no cost to you. \n\nSince we shipped the wrong item by mistake, I will email you a prepaid return label today. As soon as we receive your return, we will ship the correct headset within 3 business days. \n\nSam, Brightlane Support"}, {"model": "gemini-3-flash", "task": "email", "item": "email-05", "score": 1.0, "prompt_tokens": 132, "completion_tokens": 78, "reasoning_tokens": null, "latency_s": 0.946, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=6/6", "output": "Hi Elena,\n\nYou can generate an invoice with your VAT number directly through your account. \n\nPlease go to Settings > Billing > Invoices and save your VAT ID to create the invoice. Note that we are unable to edit past invoices on our end. Once your VAT ID is saved, generating the updated invoice takes up to 1 business day. \n\nSam, Brightlane Support"}, {"model": "gemini-3-flash", "task": "email", "item": "email-06", "score": 0.9090909090909091, "prompt_tokens": 138, "completion_tokens": 88, "reasoning_tokens": null, "latency_s": 1.072, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=6/7", "output": "Hi Ines,\n\nWe can restore your drafts from the last 7 days. \n\nOur engineering team confirmed that version 5.2.1 contained a bug which caused draft reports to be deleted. A permanent fix will be released in version 5.2.2 on 14 March. \n\nCould you please reply with your account ID so we can restore your recent drafts right away?\n\nSam, Brightlane Support"}, {"model": "gemini-3-flash", "task": "email", "item": "email-07", "score": 1.0, "prompt_tokens": 127, "completion_tokens": 86, "reasoning_tokens": null, "latency_s": 0.967, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=6/6", "output": "Hi Felix,\n\nYou are eligible for our 20% student discount. \n\nTo receive the discount, you need to verify your student status with a .edu email address at brightlane.example/student. \n\nPlease note that the student discount cannot be combined with other promo codes and is not retroactive to past purchases. Let us know if you need any help with the verification process!\n\nSam, Brightlane Support"}, {"model": "gemini-3-flash", "task": "email", "item": "email-08", "score": 0.9, "prompt_tokens": 126, "completion_tokens": 81, "reasoning_tokens": null, "latency_s": 0.966, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=5/6", "output": "Hi Linh,\n\nPlease wait 48 hours, as packages often arrive shortly after a \"delivered\" scan. \n\nIf it still hasn't arrived, you can open a claim here: brightlane.example/claim. Once submitted, our team will investigate for 5 business days, after which we will either reship your order or issue a refund. \n\nSam, Brightlane Support"}, {"model": "gemini-3-flash", "task": "email", "item": "email-09", "score": 1.0, "prompt_tokens": 133, "completion_tokens": 75, "reasoning_tokens": null, "latency_s": 0.973, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=6/6", "output": "Hi Hana,\n\nWe sincerely apologize that you missed your callback yesterday due to an internal handover error. \n\nOur manager, Ana, will call you today between 14:00 and 16:00 UTC. To make up for the oversight, we are also applying a $20 goodwill credit to your account. \n\nSam, Brightlane Support"}, {"model": "gemini-3-flash", "task": "email", "item": "email-10", "score": 0.9090909090909091, "prompt_tokens": 138, "completion_tokens": 89, "reasoning_tokens": null, "latency_s": 1.031, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=6/7", "output": "Hi Farid,\n\nWe do support SAML SSO, which is available exclusively on our Business plan for $18 per user per month with a 25-user minimum. \n\nSince you have 40 users, you easily meet the minimum requirement. You can start with a 14-day free trial of the Business plan and book your setup call at brightlane.example/setup. \n\nSam, Brightlane Support"}, {"model": "gemini-3-flash", "task": "email", "item": "email-11", "score": 0.9090909090909091, "prompt_tokens": 132, "completion_tokens": 71, "reasoning_tokens": null, "latency_s": 1.052, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=6/7", "output": "Hi Lucia,\n\nWhile our warranty covers defects, it unfortunately does not cover accidental damage, even if the crack appeared on its own. \n\nTo review this further, please reply with your order number and two clear photos of the crack. Once we receive those, we will provide a final decision within 2 business days.\n\nSam, Brightlane Support"}, {"model": "gemini-3-flash", "task": "email", "item": "email-12", "score": 1.0, "prompt_tokens": 112, "completion_tokens": 71, "reasoning_tokens": null, "latency_s": 0.95, "finish": "stop", "error": null, "attempts": 1, "note": "det=3/3 judge=7/7", "output": "Hi Marcus,\n\nYour monthly plan is cancelled and will be effective at the end of your current billing period on 28 April. You will keep full access to your account until that date. Please note that we do not offer prorated refunds for the remaining days. \n\nLet us know if you need anything else!\n\nSam, Brightlane Support"}, {"model": "gemini-3-flash", "task": "email", "item": "email-13", "score": 1.0, "prompt_tokens": 122, "completion_tokens": 75, "reasoning_tokens": null, "latency_s": 1.006, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=6/6", "output": "Hi Jonas,\n\nYour data export is now back in progress and will be ready in approximately 6 hours. \n\nExports normally finish within 24 hours, but your job became stuck. We found the issue and restarted it for you. Once you receive the download link, please note that it will remain valid for 7 days. \n\nSam, Brightlane Support"}, {"model": "gemini-3-flash", "task": "email", "item": "email-14", "score": 1.0, "prompt_tokens": 127, "completion_tokens": 59, "reasoning_tokens": null, "latency_s": 0.874, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=6/6", "output": "Hi Maya,\n\nWe cannot reverse the VAT charge while your billing address is set to Germany, as VAT applies only to EU billing addresses. However, if you update your billing address to your US location, the charge will be reversed within 5 business days. \n\nSam, Brightlane Support"}, {"model": "gemini-3-flash", "task": "email", "item": "email-15", "score": 1.0, "prompt_tokens": 137, "completion_tokens": 73, "reasoning_tokens": null, "latency_s": 0.985, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=6/6", "output": "Hi Priya,\n\nBulk orders over 100 units are handled directly by our Sales team, and a volume discount starts at 5%. \n\nLeo Park from Sales (leo.park@brightlane.example) will contact you within 1 business day to assist you with your order of 200 units. \n\nSam, Brightlane Support"}, {"model": "gemini-3-flash", "task": "email", "item": "email-16", "score": 1.0, "prompt_tokens": 129, "completion_tokens": 97, "reasoning_tokens": null, "latency_s": 1.027, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=7/7", "output": "Hi Diego,\n\nNo action is needed on your end, as our team is actively working to resolve the issue. \n\nWe are currently experiencing a known incident (INC-2291) affecting latency in the EU region, which is causing the slowness you've noticed since yesterday. Mitigation is already in progress. \n\nYou can check status.brightlane.example for the next update at 16:00 UTC. \n\nSam, Brightlane Support"}, {"model": "gemini-3-flash", "task": "email", "item": "email-17", "score": 1.0, "prompt_tokens": 117, "completion_tokens": 48, "reasoning_tokens": null, "latency_s": 0.845, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=6/6", "output": "Hi Nora,\n\nYou can add a teammate by going to Settings > Team > Invite. Please note that seats are billed prorated for the rest of the month, and invitations expire after 7 days. \n\nSam, Brightlane Support"}, {"model": "gemini-3-flash", "task": "email", "item": "email-18", "score": 1.0, "prompt_tokens": 129, "completion_tokens": 78, "reasoning_tokens": null, "latency_s": 1.104, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=6/6", "output": "Hi Ravi,\n\nUnfortunately, we cannot accept your monitor return since our hardware return window is 30 days and it has been 40 days. \n\nHowever, as a gesture of goodwill, we can offer you a $15 credit. If you would still like to escalate this matter to Tier 2, please reply with your order number.\n\nSam, Brightlane Support"}, {"model": "gemini-3-flash", "task": "email", "item": "email-19", "score": 0.9, "prompt_tokens": 134, "completion_tokens": 106, "reasoning_tokens": null, "latency_s": 1.105, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=5/6", "output": "Hi Thao,\n\nBrightlane support hours are Monday through Friday, 08:00 to 18:00 UTC, which is why we are closed on weekends. \n\nHowever, our Priority plan does cover severity-1 issues 24/7 if you need round-the-clock coverage. You can upgrade from your current Standard plan to the Priority plan for an extra $49 per month. Let us know if you would like to proceed with the upgrade.\n\nSam, Brightlane Support"}, {"model": "gemini-3-flash", "task": "email", "item": "email-20", "score": 0.9090909090909091, "prompt_tokens": 141, "completion_tokens": 119, "reasoning_tokens": null, "latency_s": 0.995, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=6/7", "output": "Hi Amara,\n\nYour refund of $64.90 was issued on 2 March to your original card (reference RF-55821). \n\nBanks typically take up to 7 business days to process refunds and make the funds available in your account. Since it is still within this window, please allow a little more time for the transaction to clear. \n\nIf you still haven't received the funds after 7 business days have passed, simply reply to this email and we will be happy to trace it for you. \n\nSam, Brightlane Support"}, {"model": "gemini-3-flash", "task": "translate", "item": "translate-01", "score": 0.8, "prompt_tokens": 54, "completion_tokens": 32, "reasoning_tokens": null, "latency_s": 0.789, "finish": "stop", "error": null, "attempts": 1, "note": "det=3/3 judge=1/2", "output": "Đơn hàng #4821 của bạn sẽ được giao vào ngày 14 tháng 3. Theo dõi tại brightlane.example/track."}, {"model": "gemini-3-flash", "task": "translate", "item": "translate-02", "score": 1.0, "prompt_tokens": 45, "completion_tokens": 23, "reasoning_tokens": null, "latency_s": 0.725, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "Vui lòng đặt lại mật khẩu của bạn trong vòng 24 giờ nếu không liên kết sẽ hết hạn."}, {"model": "gemini-3-flash", "task": "translate", "item": "translate-03", "score": 1.0, "prompt_tokens": 49, "completion_tokens": 30, "reasoning_tokens": null, "latency_s": 0.745, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=3/3", "output": "Chúng tôi rất tiếc về sự chậm trễ này. Một khoản tín dụng trị giá $15 đã được cộng vào tài khoản của bạn."}, {"model": "gemini-3-flash", "task": "translate", "item": "translate-04", "score": 1.0, "prompt_tokens": 44, "completion_tokens": 23, "reasoning_tokens": null, "latency_s": 0.754, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=3/3", "output": "Bảo hành bao gồm các lỗi trong 12 tháng nhưng không bao gồm hư hỏng do tai nạn."}, {"model": "gemini-3-flash", "task": "translate", "item": "translate-05", "score": 1.0, "prompt_tokens": 57, "completion_tokens": 41, "reasoning_tokens": null, "latency_s": 0.947, "finish": "stop", "error": null, "attempts": 1, "note": "det=3/3 judge=2/2", "output": "Văn phòng của chúng tôi đóng cửa vào Chủ Nhật. Bộ phận hỗ trợ hoạt động từ Thứ Hai đến Thứ Sáu, từ 8:00 đến 18:00 UTC."}, {"model": "gemini-3-flash", "task": "translate", "item": "translate-06", "score": 1.0, "prompt_tokens": 46, "completion_tokens": 27, "reasoning_tokens": null, "latency_s": 0.936, "finish": "stop", "error": null, "attempts": 1, "note": "det=0/0 judge=2/2", "output": "Để hủy đăng ký của bạn, hãy chuyển đến phần Cài đặt, sau đó chọn Thanh toán, rồi chọn Hủy gói."}, {"model": "gemini-3-flash", "task": "translate", "item": "translate-07", "score": 0.6666666666666666, "prompt_tokens": 45, "completion_tokens": 22, "reasoning_tokens": null, "latency_s": 0.822, "finish": "stop", "error": null, "attempts": 1, "note": "det=0/0 judge=2/3", "output": "Cảm ơn phản hồi của bạn. Chúng tôi sẽ chia sẻ nó với đội ngũ sản phẩm của mình."}, {"model": "gemini-3-flash", "task": "translate", "item": "translate-08", "score": 1.0, "prompt_tokens": 44, "completion_tokens": 23, "reasoning_tokens": null, "latency_s": 0.72, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "Hóa đơn của bạn đã được đính kèm. Vui lòng thanh toán trong vòng 30 ngày."}, {"model": "gemini-3-flash", "task": "translate", "item": "translate-09", "score": 1.0, "prompt_tokens": 47, "completion_tokens": 26, "reasoning_tokens": null, "latency_s": 0.934, "finish": "stop", "error": null, "attempts": 1, "note": "det=0/0 judge=3/3", "output": "Rất tiếc, mặt hàng này hiện đã hết hàng. Chúng tôi dự kiến sẽ có hàng mới sau hai tuần nữa."}, {"model": "gemini-3-flash", "task": "translate", "item": "translate-10", "score": 1.0, "prompt_tokens": 44, "completion_tokens": 21, "reasoning_tokens": null, "latency_s": 0.916, "finish": "stop", "error": null, "attempts": 1, "note": "det=2/2 judge=3/3", "output": "Chào mừng đến với Brightlane! Bản dùng thử miễn phí của bạn kéo dài 14 ngày."}, {"model": "gemini-3-flash", "task": "translate", "item": "translate-11", "score": 0.75, "prompt_tokens": 53, "completion_tokens": 27, "reasoning_tokens": null, "latency_s": 0.785, "finish": "stop", "error": null, "attempts": 1, "note": "det=2/2 judge=1/2", "output": "Su pedido #7715 se envía el 9 de junio. Rástrelo en brightlane.example/track."}, {"model": "gemini-3-flash", "task": "translate", "item": "translate-12", "score": 1.0, "prompt_tokens": 45, "completion_tokens": 22, "reasoning_tokens": null, "latency_s": 0.673, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "Por favor, restablezca su contraseña en un plazo de 24 horas o el enlace caducará."}, {"model": "gemini-3-flash", "task": "translate", "item": "translate-13", "score": 1.0, "prompt_tokens": 49, "completion_tokens": 19, "reasoning_tokens": null, "latency_s": 0.798, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=3/3", "output": "Lamentamos la demora. Se ha añadido un crédito de $15 a su cuenta."}, {"model": "gemini-3-flash", "task": "translate", "item": "translate-14", "score": 1.0, "prompt_tokens": 44, "completion_tokens": 18, "reasoning_tokens": null, "latency_s": 0.719, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "La garantía cubre los defectos durante 12 meses, pero no los daños accidentales."}, {"model": "gemini-3-flash", "task": "translate", "item": "translate-15", "score": 1.0, "prompt_tokens": 57, "completion_tokens": 34, "reasoning_tokens": null, "latency_s": 0.854, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "Nuestra oficina está cerrada el domingo. El servicio de asistencia está disponible de lunes a viernes, de 8:00 a 18:00 UTC."}, {"model": "gemini-3-flash", "task": "translate", "item": "translate-16", "score": 1.0, "prompt_tokens": 46, "completion_tokens": 22, "reasoning_tokens": null, "latency_s": 0.878, "finish": "stop", "error": null, "attempts": 1, "note": "det=0/0 judge=2/2", "output": "Para cancelar tu suscripción, ve a Ajustes, luego a Facturación y después a Cancelar plan."}, {"model": "gemini-3-flash", "task": "translate", "item": "translate-17", "score": 1.0, "prompt_tokens": 45, "completion_tokens": 14, "reasoning_tokens": null, "latency_s": 0.774, "finish": "stop", "error": null, "attempts": 1, "note": "det=0/0 judge=2/2", "output": "Gracias por tus comentarios. Los compartiremos con nuestro equipo de producto."}, {"model": "gemini-3-flash", "task": "translate", "item": "translate-18", "score": 1.0, "prompt_tokens": 44, "completion_tokens": 19, "reasoning_tokens": null, "latency_s": 0.816, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "Su factura está adjunta. El pago debe efectuarse dentro de los 30 días."}, {"model": "gemini-3-flash", "task": "translate", "item": "translate-19", "score": 1.0, "prompt_tokens": 47, "completion_tokens": 18, "reasoning_tokens": null, "latency_s": 0.922, "finish": "stop", "error": null, "attempts": 1, "note": "det=0/0 judge=2/2", "output": "Lamentablemente, este artículo está agotado. Esperamos nuevas unidades en dos semanas."}, {"model": "gemini-3-flash", "task": "translate", "item": "translate-20", "score": 1.0, "prompt_tokens": 44, "completion_tokens": 16, "reasoning_tokens": null, "latency_s": 0.893, "finish": "stop", "error": null, "attempts": 1, "note": "det=2/2 judge=3/3", "output": "¡Bienvenido a Brightlane! Tu prueba gratuita dura 14 días."}, {"model": "gemini-3-flash", "task": "rag", "item": "rag-01", "score": 1.0, "prompt_tokens": 284, "completion_tokens": 45, "reasoning_tokens": null, "latency_s": 0.813, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "On the Standard plan, the request limit is 600 requests per minute per API key [2]. When this limit is exceeded, the API returns HTTP 429 with a Retry-After header [2]."}, {"model": "gemini-3-flash", "task": "rag", "item": "rag-02", "score": 1.0, "prompt_tokens": 235, "completion_tokens": 15, "reasoning_tokens": null, "latency_s": 0.791, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "No, a project's region cannot be changed after creation [3]."}, {"model": "gemini-3-flash", "task": "rag", "item": "rag-03", "score": 1.0, "prompt_tokens": 267, "completion_tokens": 14, "reasoning_tokens": null, "latency_s": 0.78, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "Audit logs are retained for 90 days on Scale [1]."}, {"model": "gemini-3-flash", "task": "rag", "item": "rag-04", "score": 1.0, "prompt_tokens": 267, "completion_tokens": 13, "reasoning_tokens": null, "latency_s": 0.873, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "Webhook deliveries are retried up to 6 times [1]."}, {"model": "gemini-3-flash", "task": "rag", "item": "rag-05", "score": 0.5, "prompt_tokens": 240, "completion_tokens": 16, "reasoning_tokens": null, "latency_s": 0.78, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=0.00", "output": "Admins can set an API key expiry up to 730 days."}, {"model": "gemini-3-flash", "task": "rag", "item": "rag-06", "score": 0.8333333333333333, "prompt_tokens": 237, "completion_tokens": 35, "reasoning_tokens": null, "latency_s": 0.795, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=0.67 cite_f1=1.00", "output": "No, you cannot use SAML SSO on the Standard plan, as single sign-on via SAML 2.0 is available only on the Scale plan [4]."}, {"model": "gemini-3-flash", "task": "rag", "item": "rag-07", "score": 1.0, "prompt_tokens": 263, "completion_tokens": 22, "reasoning_tokens": null, "latency_s": 0.848, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "You need to use the multipart upload endpoint because files above 100 MB must use it [4]."}, {"model": "gemini-3-flash", "task": "rag", "item": "rag-08", "score": 1.0, "prompt_tokens": 222, "completion_tokens": 20, "reasoning_tokens": null, "latency_s": 0.856, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "A Standard customer can expect a response within 8 business hours for severity-1 incidents [3]."}, {"model": "gemini-3-flash", "task": "rag", "item": "rag-09", "score": 1.0, "prompt_tokens": 239, "completion_tokens": 37, "reasoning_tokens": null, "latency_s": 0.863, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "No, you cannot get it back. Deleted projects can only be restored within 14 days from the Trash; after 14 days, the data is permanently erased [4]."}, {"model": "gemini-3-flash", "task": "rag", "item": "rag-10", "score": 1.0, "prompt_tokens": 258, "completion_tokens": 18, "reasoning_tokens": null, "latency_s": 0.949, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "Scale guarantees a 99.99% uptime SLA, measured monthly [5]."}, {"model": "gemini-3-flash", "task": "rag", "item": "rag-11", "score": 0.6666666666666666, "prompt_tokens": 246, "completion_tokens": 34, "reasoning_tokens": null, "latency_s": 0.833, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=0.33 cite_f1=1.00", "output": "Based on the provided context, the answer is not mentioned, as Scale seats cost $29 per seat per month with a 10-seat minimum [4]."}, {"model": "gemini-3-flash", "task": "rag", "item": "rag-12", "score": 1.0, "prompt_tokens": 225, "completion_tokens": 13, "reasoning_tokens": null, "latency_s": 0.779, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "The export download link is valid for 7 days [4]."}, {"model": "gemini-3-flash", "task": "rag", "item": "rag-13", "score": 1.0, "prompt_tokens": 243, "completion_tokens": 45, "reasoning_tokens": null, "latency_s": 0.829, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "To run an edge function that needs 90 seconds, you need to use the Scale plan, as it provides a 120-second timeout compared to the 30-second timeout on Standard [1]."}, {"model": "gemini-3-flash", "task": "rag", "item": "rag-14", "score": 1.0, "prompt_tokens": 231, "completion_tokens": 18, "reasoning_tokens": null, "latency_s": 0.797, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "You can allow-list up to 50 CIDR ranges per project [4]."}, {"model": "gemini-3-flash", "task": "rag", "item": "rag-15", "score": 1.0, "prompt_tokens": 230, "completion_tokens": 17, "reasoning_tokens": null, "latency_s": 0.75, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "After you revoke a key, it stops working within 60 seconds [4]."}, {"model": "gemini-3-flash", "task": "rag", "item": "rag-16", "score": 1.0, "prompt_tokens": 230, "completion_tokens": 16, "reasoning_tokens": null, "latency_s": 0.797, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "No, the Python SDK requires Python 3.9 or newer [4]."}, {"model": "gemini-3-flash", "task": "rag", "item": "rag-17", "score": 1.0, "prompt_tokens": 220, "completion_tokens": 15, "reasoning_tokens": null, "latency_s": 0.771, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "Free trial projects are paused after 30 days of inactivity [1]."}, {"model": "gemini-3-flash", "task": "rag", "item": "rag-18", "score": 1.0, "prompt_tokens": 247, "completion_tokens": 14, "reasoning_tokens": null, "latency_s": 0.918, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "Late payments incur a 1.5% monthly fee [3]."}, {"model": "gemini-3-flash", "task": "rag", "item": "rag-19", "score": 1.0, "prompt_tokens": 231, "completion_tokens": 31, "reasoning_tokens": null, "latency_s": 0.842, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "Webhooks are signed using HMAC-SHA256, and the signature is sent in the `X-Kestrel-Signature` header [1]."}, {"model": "gemini-3-flash", "task": "rag", "item": "rag-20", "score": 1.0, "prompt_tokens": 248, "completion_tokens": 25, "reasoning_tokens": null, "latency_s": 0.635, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "No, you cannot run Edge functions in the Singapore region (ap-south), as it does not support them [2]."}, {"model": "gemini-3.8-flash-tiered", "task": "classify", "item": "classify-01", "score": 1.0, "prompt_tokens": 183, "completion_tokens": 368, "reasoning_tokens": 367, "latency_s": 4.908, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "billing"}, {"model": "gemini-3.8-flash-tiered", "task": "classify", "item": "classify-02", "score": 1.0, "prompt_tokens": 186, "completion_tokens": 41, "reasoning_tokens": 38, "latency_s": 2.134, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "technical_issue"}, {"model": "gemini-3.8-flash-tiered", "task": "classify", "item": "classify-03", "score": 1.0, "prompt_tokens": 184, "completion_tokens": 75, "reasoning_tokens": 72, "latency_s": 1.996, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "account_access"}, {"model": "gemini-3.8-flash-tiered", "task": "classify", "item": "classify-05", "score": 1.0, "prompt_tokens": 184, "completion_tokens": 56, "reasoning_tokens": 52, "latency_s": 2.211, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "cancellation_refund"}, {"model": "gemini-3.8-flash-tiered", "task": "classify", "item": "classify-04", "score": 1.0, "prompt_tokens": 182, "completion_tokens": 190, "reasoning_tokens": 187, "latency_s": 2.999, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "shipping_delivery"}, {"model": "gemini-3.8-flash-tiered", "task": "classify", "item": "classify-06", "score": 1.0, "prompt_tokens": 182, "completion_tokens": 66, "reasoning_tokens": 63, "latency_s": 2.179, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "feature_request"}, {"model": "gemini-3.8-flash-tiered", "task": "classify", "item": "classify-07", "score": 1.0, "prompt_tokens": 189, "completion_tokens": 84, "reasoning_tokens": 80, "latency_s": 2.432, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "cancellation_refund"}, {"model": "gemini-3.8-flash-tiered", "task": "classify", "item": "classify-08", "score": 1.0, "prompt_tokens": 188, "completion_tokens": 65, "reasoning_tokens": 64, "latency_s": 2.563, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "billing"}, {"model": "gemini-3.8-flash-tiered", "task": "classify", "item": "classify-09", "score": 1.0, "prompt_tokens": 188, "completion_tokens": 94, "reasoning_tokens": 92, "latency_s": 3.34, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "account_access"}, {"model": "gemini-3.8-flash-tiered", "task": "classify", "item": "classify-10", "score": 1.0, "prompt_tokens": 189, "completion_tokens": 232, "reasoning_tokens": 229, "latency_s": 3.445, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "technical_issue"}, {"model": "gemini-3.8-flash-tiered", "task": "classify", "item": "classify-11", "score": 1.0, "prompt_tokens": 194, "completion_tokens": 148, "reasoning_tokens": 145, "latency_s": 3.483, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "feature_request"}, {"model": "gemini-3.8-flash-tiered", "task": "classify", "item": "classify-12", "score": 1.0, "prompt_tokens": 189, "completion_tokens": 103, "reasoning_tokens": 100, "latency_s": 2.742, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "shipping_delivery"}, {"model": "gemini-3.8-flash-tiered", "task": "classify", "item": "classify-13", "score": 1.0, "prompt_tokens": 188, "completion_tokens": 73, "reasoning_tokens": 70, "latency_s": 2.294, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "shipping_delivery"}, {"model": "gemini-3.8-flash-tiered", "task": "classify", "item": "classify-14", "score": 1.0, "prompt_tokens": 183, "completion_tokens": 59, "reasoning_tokens": 58, "latency_s": 2.677, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "billing"}, {"model": "gemini-3.8-flash-tiered", "task": "classify", "item": "classify-15", "score": 1.0, "prompt_tokens": 185, "completion_tokens": 150, "reasoning_tokens": 149, "latency_s": 2.703, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "other"}, {"model": "gemini-3.8-flash-tiered", "task": "classify", "item": "classify-16", "score": 1.0, "prompt_tokens": 188, "completion_tokens": 71, "reasoning_tokens": 68, "latency_s": 2.673, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "account_access"}, {"model": "gemini-3.8-flash-tiered", "task": "classify", "item": "classify-17", "score": 1.0, "prompt_tokens": 185, "completion_tokens": 44, "reasoning_tokens": 41, "latency_s": 3.959, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "technical_issue"}, {"model": "gemini-3.8-flash-tiered", "task": "classify", "item": "classify-19", "score": 1.0, "prompt_tokens": 184, "completion_tokens": 72, "reasoning_tokens": 68, "latency_s": 2.643, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "cancellation_refund"}, {"model": "gemini-3.8-flash-tiered", "task": "classify", "item": "classify-20", "score": 1.0, "prompt_tokens": 187, "completion_tokens": 43, "reasoning_tokens": 42, "latency_s": 2.259, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "other"}, {"model": "gemini-3.8-flash-tiered", "task": "extract", "item": "extract-02", "score": 1.0, "prompt_tokens": 249, "completion_tokens": 632, "reasoning_tokens": 514, "latency_s": 6.157, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"name\": \"Tomas Vogel\",\n  \"company\": \"Quillstone Labs\",\n  \"email\": \"tomas.vogel@quillstone.example\",\n  \"phone\": \"+19867028226\",\n  \"date\": \"2027-09-27\",\n  \"amount\": 980,\n  \"currency\": \"USD\",\n  \"product\": \"Pulse Barcode Scanner\",\n  \"priority\": \"normal\"\n}\n```"}, {"model": "gemini-3.8-flash-tiered", "task": "extract", "item": "extract-03", "score": 1.0, "prompt_tokens": 259, "completion_tokens": 698, "reasoning_tokens": 580, "latency_s": 6.597, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"name\": \"Linh Hale\",\n  \"company\": \"Brightwell Foods\",\n  \"email\": \"linh.hale@brightwell.example\",\n  \"phone\": \"+19017026148\",\n  \"date\": \"2027-02-15\",\n  \"amount\": 349.99,\n  \"currency\": \"USD\",\n  \"product\": \"Beacon Door Cam\",\n  \"priority\": \"high\"\n}\n```"}, {"model": "gemini-3.8-flash-tiered", "task": "extract", "item": "extract-01", "score": 1.0, "prompt_tokens": 250, "completion_tokens": 835, "reasoning_tokens": 715, "latency_s": 7.668, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"name\": \"Maya Okafor\",\n  \"company\": \"Harbor & Finch\",\n  \"email\": \"maya.okafor@harbor.example\",\n  \"phone\": \"+17248622681\",\n  \"date\": \"2027-02-11\",\n  \"amount\": 15000,\n  \"currency\": \"USD\",\n  \"product\": \"Echo Headset H2\",\n  \"priority\": \"low\"\n}\n```"}, {"model": "gemini-3.8-flash-tiered", "task": "classify", "item": "classify-18", "score": 0.0, "prompt_tokens": 186, "completion_tokens": 1041, "reasoning_tokens": 1040, "latency_s": 11.888, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "billing"}, {"model": "gemini-3.8-flash-tiered", "task": "extract", "item": "extract-04", "score": 1.0, "prompt_tokens": 261, "completion_tokens": 559, "reasoning_tokens": 441, "latency_s": 5.417, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"name\": \"Priya Lindqvist\",\n  \"company\": \"Nimbus Freight\",\n  \"email\": \"priya.lindqvist@nimbus.example\",\n  \"phone\": \"+12789406577\",\n  \"date\": \"2027-12-17\",\n  \"amount\": 15000,\n  \"currency\": \"USD\",\n  \"product\": \"Nimbus Label Printer\",\n  \"priority\": \"urgent\"\n}\n```"}, {"model": "gemini-3.8-flash-tiered", "task": "extract", "item": "extract-06", "score": 1.0, "prompt_tokens": 240, "completion_tokens": 569, "reasoning_tokens": 452, "latency_s": 5.647, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"name\": \"Hana Tran\",\n  \"company\": \"Corvid Studio\",\n  \"email\": \"hana.tran@corvid.example\",\n  \"phone\": \"+17677102907\",\n  \"date\": \"2027-02-13\",\n  \"amount\": 15000,\n  \"currency\": \"EUR\",\n  \"product\": \"Vault NAS 8\",\n  \"priority\": \"normal\"\n}\n```"}, {"model": "gemini-3.8-flash-tiered", "task": "extract", "item": "extract-05", "score": 1.0, "prompt_tokens": 255, "completion_tokens": 606, "reasoning_tokens": 488, "latency_s": 7.006, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"name\": \"Oscar Haddad\",\n  \"company\": \"Alder Dental\",\n  \"email\": \"oscar.haddad@alder.example\",\n  \"phone\": \"+19337916062\",\n  \"date\": \"2027-03-21\",\n  \"amount\": 72.25,\n  \"currency\": \"USD\",\n  \"product\": \"Beacon Door Cam\",\n  \"priority\": \"low\"\n}\n```"}, {"model": "gemini-3.8-flash-tiered", "task": "extract", "item": "extract-07", "score": 1.0, "prompt_tokens": 252, "completion_tokens": 914, "reasoning_tokens": 794, "latency_s": 7.891, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"name\": \"Diego Nguyen\",\n  \"company\": \"Marlow Textiles\",\n  \"email\": \"diego.nguyen@marlow.example\",\n  \"phone\": \"+442094861415\",\n  \"date\": \"2027-05-28\",\n  \"amount\": 1250.5,\n  \"currency\": \"GBP\",\n  \"product\": \"Atlas Router X4\",\n  \"priority\": \"high\"\n}\n```"}, {"model": "gemini-3.8-flash-tiered", "task": "extract", "item": "extract-09", "score": 1.0, "prompt_tokens": 261, "completion_tokens": 495, "reasoning_tokens": 375, "latency_s": 5.176, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"name\": \"Farid Costa\",\n  \"company\": \"Pinecone Robotics\",\n  \"email\": \"farid.costa@pinecone.example\",\n  \"phone\": \"+442088467585\",\n  \"date\": \"2027-07-22\",\n  \"amount\": 1250.5,\n  \"currency\": \"EUR\",\n  \"product\": \"Nimbus Label Printer\",\n  \"priority\": \"low\"\n}\n```"}, {"model": "gemini-3.8-flash-tiered", "task": "extract", "item": "extract-08", "score": 1.0, "prompt_tokens": 257, "completion_tokens": 706, "reasoning_tokens": 584, "latency_s": 6.73, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"name\": \"Anke Quinn\",\n  \"company\": \"Tidewater Legal\",\n  \"email\": \"anke.quinn@tidewater.example\",\n  \"phone\": \"+442029998484\",\n  \"date\": \"2027-10-14\",\n  \"amount\": 349.99,\n  \"currency\": \"GBP\",\n  \"product\": \"Echo Headset H2\",\n  \"priority\": \"urgent\"\n}\n```"}, {"model": "gemini-3.8-flash-tiered", "task": "extract", "item": "extract-10", "score": 1.0, "prompt_tokens": 245, "completion_tokens": 600, "reasoning_tokens": 480, "latency_s": 5.968, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"name\": \"Nora Raman\",\n  \"company\": \"Saffron Bistro Group\",\n  \"email\": \"nora.raman@saffron.example\",\n  \"phone\": \"+16697359020\",\n  \"date\": \"2027-03-21\",\n  \"amount\": 1250.5,\n  \"currency\": \"EUR\",\n  \"product\": \"Vault NAS 8\",\n  \"priority\": \"normal\"\n}\n```"}, {"model": "gemini-3.8-flash-tiered", "task": "extract", "item": "extract-11", "score": 1.0, "prompt_tokens": 266, "completion_tokens": 837, "reasoning_tokens": 742, "latency_s": 7.958, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"name\": \"Kenji Mori\", \"company\": \"Larkspur Energy\", \"email\": \"kenji.mori@larkspur.example\", \"phone\": \"+442057526188\", \"date\": \"2027-08-26\", \"amount\": 980, \"currency\": \"EUR\", \"product\": \"Echo Headset H2\", \"priority\": \"high\"}"}, {"model": "gemini-3.8-flash-tiered", "task": "extract", "item": "extract-13", "score": 1.0, "prompt_tokens": 246, "completion_tokens": 743, "reasoning_tokens": 627, "latency_s": 7.278, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"name\": \"Ravi Brandt\",\n  \"company\": \"Helio Print\",\n  \"email\": \"ravi.brandt@helio.example\",\n  \"phone\": \"+12006629955\",\n  \"date\": \"2027-08-01\",\n  \"amount\": 15000,\n  \"currency\": \"USD\",\n  \"product\": \"Orbit Dock Pro\",\n  \"priority\": \"low\"\n}\n```"}, {"model": "gemini-3.8-flash-tiered", "task": "extract", "item": "extract-12", "score": 1.0, "prompt_tokens": 254, "completion_tokens": 923, "reasoning_tokens": 807, "latency_s": 7.974, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"name\": \"Lucia Berg\",\n  \"company\": \"Ironbark Builders\",\n  \"email\": \"lucia.berg@ironbark.example\",\n  \"phone\": \"+16902655365\",\n  \"date\": \"2027-03-14\",\n  \"amount\": 2400,\n  \"currency\": \"EUR\",\n  \"product\": \"Orbit Dock Pro\",\n  \"priority\": \"urgent\"\n}\n```"}, {"model": "gemini-3.8-flash-tiered", "task": "extract", "item": "extract-14", "score": 1.0, "prompt_tokens": 238, "completion_tokens": 680, "reasoning_tokens": 565, "latency_s": 6.622, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"name\": \"Elena Ferreira\",\n  \"company\": \"Cobalt Bakery\",\n  \"email\": \"elena.ferreira@cobalt.example\",\n  \"phone\": \"+14748846853\",\n  \"date\": \"2027-01-25\",\n  \"amount\": 980,\n  \"currency\": \"USD\",\n  \"product\": \"Tempo Time Clock\",\n  \"priority\": \"normal\"\n}\n```"}, {"model": "gemini-3.8-flash-tiered", "task": "extract", "item": "extract-15", "score": 1.0, "prompt_tokens": 260, "completion_tokens": 894, "reasoning_tokens": 775, "latency_s": 7.482, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"name\": \"Marcus Diallo\",\n  \"company\": \"Juniper Analytics\",\n  \"email\": \"marcus.diallo@juniper.example\",\n  \"phone\": \"+14286843149\",\n  \"date\": \"2027-12-05\",\n  \"amount\": 72.25,\n  \"currency\": \"GBP\",\n  \"product\": \"Nimbus Label Printer\",\n  \"priority\": \"high\"\n}\n```"}, {"model": "gemini-3.8-flash-tiered", "task": "extract", "item": "extract-16", "score": 1.0, "prompt_tokens": 265, "completion_tokens": 607, "reasoning_tokens": 491, "latency_s": 6.083, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"name\": \"Thao Sato\",\n  \"company\": \"Redwood Cycles\",\n  \"email\": \"thao.sato@redwood.example\",\n  \"phone\": \"+18005139318\",\n  \"date\": \"2027-11-06\",\n  \"amount\": 349.99,\n  \"currency\": \"EUR\",\n  \"product\": \"Echo Headset H2\",\n  \"priority\": \"urgent\"\n}"}, {"model": "gemini-3.8-flash-tiered", "task": "extract", "item": "extract-18", "score": 1.0, "prompt_tokens": 244, "completion_tokens": 710, "reasoning_tokens": 598, "latency_s": 6.864, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"name\": \"Jonas Weiss\",\n  \"company\": \"Opal Veterinary\",\n  \"email\": \"jonas.weiss@opal.example\",\n  \"phone\": \"+442035219513\",\n  \"date\": \"2027-06-04\",\n  \"amount\": 349.99,\n  \"currency\": \"USD\",\n  \"product\": \"Beacon Door Cam\",\n  \"priority\": \"normal\"\n}"}, {"model": "gemini-3.8-flash-tiered", "task": "extract", "item": "extract-17", "score": 1.0, "prompt_tokens": 257, "completion_tokens": 883, "reasoning_tokens": 765, "latency_s": 7.624, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"name\": \"Ines Iyer\",\n  \"company\": \"Mistral Travel\",\n  \"email\": \"ines.iyer@mistral.example\",\n  \"phone\": \"+442067901422\",\n  \"date\": \"2027-01-04\",\n  \"amount\": 15000,\n  \"currency\": \"USD\",\n  \"product\": \"Beacon Door Cam\",\n  \"priority\": \"low\"\n}\n```"}, {"model": "gemini-3.8-flash-tiered", "task": "invoice", "item": "invoice-01", "score": 1.0, "prompt_tokens": 301, "completion_tokens": 558, "reasoning_tokens": 419, "latency_s": 5.255, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2029-3683\",\n  \"vendor\": \"Kopernik Office Supply\",\n  \"invoice_date\": \"2027-09-05\",\n  \"due_date\": \"2027-09-20\",\n  \"currency\": \"USD\",\n  \"line_item_count\": 3,\n  \"subtotal\": 646.53,\n  \"tax_total\": 54.96,\n  \"total\": 701.49\n}\n```"}, {"model": "gemini-3.8-flash-tiered", "task": "extract", "item": "extract-20", "score": 1.0, "prompt_tokens": 253, "completion_tokens": 805, "reasoning_tokens": 694, "latency_s": 7.304, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"name\": \"Felix Petrova\",\n  \"company\": \"Fern Hotels\",\n  \"email\": \"felix.petrova@fern.example\",\n  \"phone\": \"+16629724088\",\n  \"date\": \"2027-09-27\",\n  \"amount\": 72.25,\n  \"currency\": \"EUR\",\n  \"product\": \"Atlas Router X4\",\n  \"priority\": \"urgent\"\n}"}, {"model": "gemini-3.8-flash-tiered", "task": "invoice", "item": "invoice-02", "score": 1.0, "prompt_tokens": 360, "completion_tokens": 650, "reasoning_tokens": 511, "latency_s": 5.95, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2027-4416\",\n  \"vendor\": \"Blue Heron Catering\",\n  \"invoice_date\": \"2027-08-16\",\n  \"due_date\": \"2027-08-16\",\n  \"currency\": \"GBP\",\n  \"line_item_count\": 5,\n  \"subtotal\": 1604.97,\n  \"tax_total\": 136.42,\n  \"total\": 1741.39\n}\n```"}, {"model": "gemini-3.8-flash-tiered", "task": "extract", "item": "extract-19", "score": 1.0, "prompt_tokens": 254, "completion_tokens": 998, "reasoning_tokens": 876, "latency_s": 10.454, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"name\": \"Amara Morales\",\n  \"company\": \"Granite Logistics\",\n  \"email\": \"amara.morales@granite.example\",\n  \"phone\": \"+12717607539\",\n  \"date\": \"2027-04-22\",\n  \"amount\": 1250.5,\n  \"currency\": \"USD\",\n  \"product\": \"Lumen Display 27\",\n  \"priority\": \"high\"\n}\n```"}, {"model": "gemini-3.8-flash-tiered", "task": "invoice", "item": "invoice-05", "score": 1.0, "prompt_tokens": 333, "completion_tokens": 348, "reasoning_tokens": 212, "latency_s": 3.365, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2028-9735\",\n  \"vendor\": \"Solano Print House\",\n  \"invoice_date\": \"2027-02-10\",\n  \"due_date\": \"2027-03-27\",\n  \"currency\": \"USD\",\n  \"line_item_count\": 4,\n  \"subtotal\": 520.81,\n  \"tax_total\": 0.00,\n  \"total\": 520.81\n}\n```"}, {"model": "gemini-3.8-flash-tiered", "task": "invoice", "item": "invoice-03", "score": 1.0, "prompt_tokens": 362, "completion_tokens": 518, "reasoning_tokens": 377, "latency_s": 5.144, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2028-9030\",\n  \"vendor\": \"Tessellate Software GmbH\",\n  \"invoice_date\": \"2027-11-06\",\n  \"due_date\": \"2027-12-06\",\n  \"currency\": \"EUR\",\n  \"line_item_count\": 4,\n  \"subtotal\": 3603.30,\n  \"tax_total\": 756.69,\n  \"total\": 4359.99\n}\n```"}, {"model": "gemini-3.8-flash-tiered", "task": "invoice", "item": "invoice-04", "score": 1.0, "prompt_tokens": 322, "completion_tokens": 737, "reasoning_tokens": 606, "latency_s": 6.68, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"invoice_number\": \"INV-2029-4492\",\n  \"vendor\": \"Mango Courier Co.\",\n  \"invoice_date\": \"2027-11-18\",\n  \"due_date\": \"2027-12-03\",\n  \"currency\": \"USD\",\n  \"line_item_count\": 4,\n  \"subtotal\": 666.78,\n  \"tax_total\": 56.68,\n  \"total\": 723.46\n}"}, {"model": "gemini-3.8-flash-tiered", "task": "invoice", "item": "invoice-06", "score": 1.0, "prompt_tokens": 353, "completion_tokens": 394, "reasoning_tokens": 254, "latency_s": 4.508, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2027-9294\",\n  \"vendor\": \"Nordlys Cloud AB\",\n  \"invoice_date\": \"2027-10-28\",\n  \"due_date\": \"2027-12-12\",\n  \"currency\": \"EUR\",\n  \"line_item_count\": 4,\n  \"subtotal\": 1479.92,\n  \"tax_total\": 310.78,\n  \"total\": 1790.70\n}\n```"}, {"model": "gemini-3.8-flash-tiered", "task": "invoice", "item": "invoice-07", "score": 1.0, "prompt_tokens": 334, "completion_tokens": 380, "reasoning_tokens": 242, "latency_s": 4.331, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2028-4882\",\n  \"vendor\": \"Pioneer Cleaning Services\",\n  \"invoice_date\": \"2027-06-02\",\n  \"due_date\": \"2027-06-02\",\n  \"currency\": \"USD\",\n  \"line_item_count\": 4,\n  \"subtotal\": 5540.0,\n  \"tax_total\": 1052.6,\n  \"total\": 6592.6\n}\n```"}, {"model": "gemini-3.8-flash-tiered", "task": "invoice", "item": "invoice-08", "score": 1.0, "prompt_tokens": 302, "completion_tokens": 345, "reasoning_tokens": 205, "latency_s": 3.846, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2027-1944\",\n  \"vendor\": \"Zephyr Analytics Ltd\",\n  \"invoice_date\": \"2027-03-20\",\n  \"due_date\": \"2027-04-19\",\n  \"currency\": \"USD\",\n  \"line_item_count\": 2,\n  \"subtotal\": 1116.63,\n  \"tax_total\": 111.66,\n  \"total\": 1228.29\n}\n```"}, {"model": "gemini-3.8-flash-tiered", "task": "invoice", "item": "invoice-09", "score": 1.0, "prompt_tokens": 368, "completion_tokens": 706, "reasoning_tokens": 568, "latency_s": 5.885, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2029-2169\",\n  \"vendor\": \"Maple & Oak Furniture\",\n  \"invoice_date\": \"2027-06-14\",\n  \"due_date\": \"2027-06-14\",\n  \"currency\": \"EUR\",\n  \"line_item_count\": 5,\n  \"subtotal\": 827.94,\n  \"tax_total\": 157.31,\n  \"total\": 985.25\n}\n```"}, {"model": "gemini-3.8-flash-tiered", "task": "invoice", "item": "invoice-11", "score": 1.0, "prompt_tokens": 323, "completion_tokens": 590, "reasoning_tokens": 448, "latency_s": 5.429, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2029-5301\",\n  \"vendor\": \"Kopernik Office Supply\",\n  \"invoice_date\": \"2027-01-22\",\n  \"due_date\": \"2027-02-21\",\n  \"currency\": \"USD\",\n  \"line_item_count\": 3,\n  \"subtotal\": 1947.90,\n  \"tax_total\": 370.10,\n  \"total\": 2318.00\n}\n```"}, {"model": "gemini-3.8-flash-tiered", "task": "invoice", "item": "invoice-10", "score": 1.0, "prompt_tokens": 305, "completion_tokens": 616, "reasoning_tokens": 477, "latency_s": 6.248, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2028-8966\",\n  \"vendor\": \"Kite Security Systems\",\n  \"invoice_date\": \"2027-08-14\",\n  \"due_date\": \"2027-09-28\",\n  \"currency\": \"GBP\",\n  \"line_item_count\": 3,\n  \"subtotal\": 907.47,\n  \"tax_total\": 181.49,\n  \"total\": 1088.96\n}\n```"}, {"model": "gemini-3.8-flash-tiered", "task": "invoice", "item": "invoice-14", "score": 1.0, "prompt_tokens": 301, "completion_tokens": 354, "reasoning_tokens": 215, "latency_s": 4.29, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2028-6335\",\n  \"vendor\": \"Mango Courier Co.\",\n  \"invoice_date\": \"2027-09-17\",\n  \"due_date\": \"2027-10-02\",\n  \"currency\": \"USD\",\n  \"line_item_count\": 2,\n  \"subtotal\": 1767.80,\n  \"tax_total\": 150.26,\n  \"total\": 1918.06\n}\n```"}, {"model": "gemini-3.8-flash-tiered", "task": "invoice", "item": "invoice-12", "score": 1.0, "prompt_tokens": 370, "completion_tokens": 955, "reasoning_tokens": 818, "latency_s": 9.467, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2028-5730\",\n  \"vendor\": \"Blue Heron Catering\",\n  \"invoice_date\": \"2027-04-12\",\n  \"due_date\": \"2027-05-27\",\n  \"currency\": \"EUR\",\n  \"line_item_count\": 5,\n  \"subtotal\": 689.02,\n  \"tax_total\": 130.91,\n  \"total\": 819.93\n}\n```"}, {"model": "gemini-3.8-flash-tiered", "task": "invoice", "item": "invoice-15", "score": 1.0, "prompt_tokens": 332, "completion_tokens": 651, "reasoning_tokens": 511, "latency_s": 7.164, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2028-0781\",\n  \"vendor\": \"Solano Print House\",\n  \"invoice_date\": \"2027-12-19\",\n  \"due_date\": \"2028-01-03\",\n  \"currency\": \"EUR\",\n  \"line_item_count\": 3,\n  \"subtotal\": 2256.65,\n  \"tax_total\": 428.76,\n  \"total\": 2685.41\n}\n```"}, {"model": "gemini-3.8-flash-tiered", "task": "invoice", "item": "invoice-13", "score": 1.0, "prompt_tokens": 278, "completion_tokens": 970, "reasoning_tokens": 833, "latency_s": 8.684, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2027-4999\",\n  \"vendor\": \"Tessellate Software GmbH\",\n  \"invoice_date\": \"2027-06-18\",\n  \"due_date\": \"2027-08-02\",\n  \"currency\": \"USD\",\n  \"line_item_count\": 2,\n  \"subtotal\": 453.30,\n  \"tax_total\": 0.00,\n  \"total\": 453.30\n}\n```"}, {"model": "gemini-3.8-flash-tiered", "task": "invoice", "item": "invoice-16", "score": 1.0, "prompt_tokens": 362, "completion_tokens": 293, "reasoning_tokens": 155, "latency_s": 4.239, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2029-7964\",\n  \"vendor\": \"Nordlys Cloud AB\",\n  \"invoice_date\": \"2027-07-12\",\n  \"due_date\": \"2027-07-27\",\n  \"currency\": \"USD\",\n  \"line_item_count\": 6,\n  \"subtotal\": 807.10,\n  \"tax_total\": 153.35,\n  \"total\": 960.45\n}\n```"}, {"model": "gemini-3.8-flash-tiered", "task": "invoice", "item": "invoice-17", "score": 1.0, "prompt_tokens": 295, "completion_tokens": 630, "reasoning_tokens": 493, "latency_s": 5.985, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2027-2172\",\n  \"vendor\": \"Pioneer Cleaning Services\",\n  \"invoice_date\": \"2027-02-11\",\n  \"due_date\": \"2027-02-11\",\n  \"currency\": \"USD\",\n  \"line_item_count\": 2,\n  \"subtotal\": 458.31,\n  \"tax_total\": 45.83,\n  \"total\": 504.14\n}\n```"}, {"model": "gemini-3.8-flash-tiered", "task": "sql", "item": "sql-01", "score": 1.0, "prompt_tokens": 204, "completion_tokens": 88, "reasoning_tokens": 77, "latency_s": 2.849, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT plan, COUNT(*) FROM customers GROUP BY plan;"}, {"model": "gemini-3.8-flash-tiered", "task": "invoice", "item": "invoice-19", "score": 1.0, "prompt_tokens": 351, "completion_tokens": 880, "reasoning_tokens": 740, "latency_s": 7.179, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2028-8394\",\n  \"vendor\": \"Maple & Oak Furniture\",\n  \"invoice_date\": \"2027-09-11\",\n  \"due_date\": \"2027-10-26\",\n  \"currency\": \"USD\",\n  \"line_item_count\": 5,\n  \"subtotal\": 4942.43,\n  \"tax_total\": 939.06,\n  \"total\": 5881.49\n}\n```"}, {"model": "gemini-3.8-flash-tiered", "task": "invoice", "item": "invoice-18", "score": 1.0, "prompt_tokens": 347, "completion_tokens": 723, "reasoning_tokens": 585, "latency_s": 7.703, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2028-2081\",\n  \"vendor\": \"Zephyr Analytics Ltd\",\n  \"invoice_date\": \"2027-09-17\",\n  \"due_date\": \"2027-10-02\",\n  \"currency\": \"EUR\",\n  \"line_item_count\": 4,\n  \"subtotal\": 967.5,\n  \"tax_total\": 203.18,\n  \"total\": 1170.68\n}\n```"}, {"model": "gemini-3.8-flash-tiered", "task": "invoice", "item": "invoice-20", "score": 1.0, "prompt_tokens": 329, "completion_tokens": 758, "reasoning_tokens": 621, "latency_s": 7.121, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2029-2190\",\n  \"vendor\": \"Kite Security Systems\",\n  \"invoice_date\": \"2027-07-09\",\n  \"due_date\": \"2027-08-23\",\n  \"currency\": \"USD\",\n  \"line_item_count\": 4,\n  \"subtotal\": 257.55,\n  \"tax_total\": 48.93,\n  \"total\": 306.48\n}\n```"}, {"model": "gemini-3.8-flash-tiered", "task": "sql", "item": "sql-02", "score": 1.0, "prompt_tokens": 206, "completion_tokens": 79, "reasoning_tokens": 65, "latency_s": 2.204, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT name FROM customers WHERE country = 'VN' ORDER BY name;"}, {"model": "gemini-3.8-flash-tiered", "task": "sql", "item": "sql-03", "score": 1.0, "prompt_tokens": 211, "completion_tokens": 83, "reasoning_tokens": 65, "latency_s": 2.214, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT ROUND(AVG(price), 2) FROM products WHERE category = 'hardware';"}, {"model": "gemini-3.8-flash-tiered", "task": "sql", "item": "sql-05", "score": 1.0, "prompt_tokens": 204, "completion_tokens": 232, "reasoning_tokens": 177, "latency_s": 3.209, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT ROUND(SUM(oi.qty * p.price), 2) FROM orders o JOIN order_items oi ON o.id = oi.order_id JOIN products p ON oi.product_id = p.id WHERE o.status = 'paid';"}, {"model": "gemini-3.8-flash-tiered", "task": "sql", "item": "sql-04", "score": 1.0, "prompt_tokens": 209, "completion_tokens": 222, "reasoning_tokens": 203, "latency_s": 3.816, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT COUNT(*) FROM orders WHERE order_date LIKE '2026-06%';"}, {"model": "gemini-3.8-flash-tiered", "task": "sql", "item": "sql-06", "score": 1.0, "prompt_tokens": 203, "completion_tokens": 279, "reasoning_tokens": 251, "latency_s": 3.822, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT name FROM customers WHERE NOT EXISTS (SELECT 1 FROM orders WHERE orders.customer_id = customers.id) ORDER BY name;"}, {"model": "gemini-3.8-flash-tiered", "task": "sql", "item": "sql-07", "score": 1.0, "prompt_tokens": 218, "completion_tokens": 265, "reasoning_tokens": 184, "latency_s": 3.878, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT p.name, SUM(oi.qty) AS units\nFROM products p\nJOIN order_items oi ON p.id = oi.product_id\nJOIN orders o ON oi.order_id = o.id\nWHERE o.status = 'paid'\nGROUP BY p.id, p.name\nORDER BY units DESC, p.name ASC\nLIMIT 3;"}, {"model": "gemini-3.8-flash-tiered", "task": "sql", "item": "sql-08", "score": 1.0, "prompt_tokens": 209, "completion_tokens": 369, "reasoning_tokens": 302, "latency_s": 3.521, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT p.category, ROUND(SUM(oi.qty * p.price), 2) AS revenue FROM products p JOIN order_items oi ON p.id = oi.product_id JOIN orders o ON oi.order_id = o.id WHERE o.status = 'paid' GROUP BY p.category;"}, {"model": "gemini-3.8-flash-tiered", "task": "sql", "item": "sql-10", "score": 1.0, "prompt_tokens": 200, "completion_tokens": 233, "reasoning_tokens": 215, "latency_s": 3.983, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT COUNT(DISTINCT customer_id) FROM orders WHERE status = 'refunded';"}, {"model": "gemini-3.8-flash-tiered", "task": "sql", "item": "sql-09", "score": 1.0, "prompt_tokens": 205, "completion_tokens": 536, "reasoning_tokens": 499, "latency_s": 5.563, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT c.name FROM customers c JOIN orders o ON c.id = o.customer_id GROUP BY c.id HAVING COUNT(*) >= 4 ORDER BY c.name;"}, {"model": "gemini-3.8-flash-tiered", "task": "sql", "item": "sql-11", "score": 1.0, "prompt_tokens": 209, "completion_tokens": 472, "reasoning_tokens": 413, "latency_s": 5.351, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT p.name\nFROM products p\nLEFT JOIN order_items oi ON p.id = oi.product_id\nGROUP BY p.id, p.name\nHAVING COUNT(DISTINCT oi.order_id) < 10\nORDER BY p.name;"}, {"model": "gemini-3.8-flash-tiered", "task": "sql", "item": "sql-15", "score": 1.0, "prompt_tokens": 218, "completion_tokens": 235, "reasoning_tokens": 191, "latency_s": 3.112, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT name FROM customers WHERE plan = 'pro' AND signup_date BETWEEN '2026-01-01' AND '2026-06-30' ORDER BY name;"}, {"model": "gemini-3.8-flash-tiered", "task": "sql", "item": "sql-13", "score": 1.0, "prompt_tokens": 210, "completion_tokens": 650, "reasoning_tokens": 550, "latency_s": 7.186, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT c.name, ROUND(SUM(oi.qty * p.price), 2) AS revenue FROM customers c JOIN orders o ON c.id = o.customer_id JOIN order_items oi ON o.id = oi.order_id JOIN products p ON oi.product_id = p.id WHERE o.status = 'paid' GROUP BY c.id, c.name ORDER BY SUM(oi.qty * p.price) DESC LIMIT 1;"}, {"model": "gemini-3.8-flash-tiered", "task": "sql", "item": "sql-14", "score": 1.0, "prompt_tokens": 217, "completion_tokens": 672, "reasoning_tokens": 626, "latency_s": 6.638, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT strftime('%Y-%m', order_date) AS month, COUNT(*) AS count FROM orders WHERE status = 'paid' AND order_date LIKE '2026-%' GROUP BY month ORDER BY month;"}, {"model": "gemini-3.8-flash-tiered", "task": "sql", "item": "sql-12", "score": 1.0, "prompt_tokens": 210, "completion_tokens": 1348, "reasoning_tokens": 1283, "latency_s": 12.9, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT ROUND(AVG(total_qty), 2) FROM (SELECT COALESCE(SUM(oi.qty), 0) AS total_qty FROM orders o LEFT JOIN order_items oi ON o.id = oi.order_id WHERE o.status = 'paid' GROUP BY o.id);"}, {"model": "gemini-3.8-flash-tiered", "task": "sql", "item": "sql-16", "score": 1.0, "prompt_tokens": 209, "completion_tokens": 729, "reasoning_tokens": 631, "latency_s": 7.194, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT COUNT(*) FROM orders o WHERE o.status = 'paid' AND EXISTS (SELECT 1 FROM order_items oi JOIN products p ON oi.product_id = p.id WHERE oi.order_id = o.id AND p.category = 'hardware') AND EXISTS (SELECT 1 FROM order_items oi JOIN products p ON oi.product_id = p.id WHERE oi.order_id = o.id AND p.category = 'software');"}, {"model": "gemini-3.8-flash-tiered", "task": "sql", "item": "sql-17", "score": 1.0, "prompt_tokens": 225, "completion_tokens": 522, "reasoning_tokens": 475, "latency_s": 5.924, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT c.country, COUNT(DISTINCT c.id) AS customers, COUNT(o.id) AS orders FROM customers c LEFT JOIN orders o ON c.id = o.customer_id GROUP BY c.country;"}, {"model": "gemini-3.8-flash-tiered", "task": "route", "item": "route-01", "score": 1.0, "prompt_tokens": 279, "completion_tokens": 92, "reasoning_tokens": 84, "latency_s": 2.053, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"lookup_order\"}"}, {"model": "gemini-3.8-flash-tiered", "task": "sql", "item": "sql-20", "score": 1.0, "prompt_tokens": 214, "completion_tokens": 112, "reasoning_tokens": 93, "latency_s": 2.447, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT country, COUNT(*) AS count FROM customers GROUP BY country HAVING COUNT(*) > 3;"}, {"model": "gemini-3.8-flash-tiered", "task": "sql", "item": "sql-19", "score": 1.0, "prompt_tokens": 228, "completion_tokens": 544, "reasoning_tokens": 489, "latency_s": 6.728, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT c.name, MAX(o.order_date) AS date FROM customers c LEFT JOIN orders o ON c.id = o.customer_id WHERE c.plan = 'team' GROUP BY c.id, c.name ORDER BY c.name;"}, {"model": "gemini-3.8-flash-tiered", "task": "route", "item": "route-03", "score": 1.0, "prompt_tokens": 279, "completion_tokens": 101, "reasoning_tokens": 93, "latency_s": 2.74, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"get_invoice\"}"}, {"model": "gemini-3.8-flash-tiered", "task": "route", "item": "route-02", "score": 1.0, "prompt_tokens": 276, "completion_tokens": 131, "reasoning_tokens": 123, "latency_s": 3.438, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"search_kb\"}"}, {"model": "gemini-3.8-flash-tiered", "task": "sql", "item": "sql-18", "score": 1.0, "prompt_tokens": 209, "completion_tokens": 1273, "reasoning_tokens": 1223, "latency_s": 12.124, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT category, name\nFROM (\n  SELECT category, name,\n         ROW_NUMBER() OVER (PARTITION BY category ORDER BY price DESC) AS rn\n  FROM products\n)\nWHERE rn = 1\nORDER BY category;"}, {"model": "gemini-3.8-flash-tiered", "task": "route", "item": "route-04", "score": 1.0, "prompt_tokens": 283, "completion_tokens": 65, "reasoning_tokens": 57, "latency_s": 2.208, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"refund_payment\"}"}, {"model": "gemini-3.8-flash-tiered", "task": "route", "item": "route-05", "score": 1.0, "prompt_tokens": 281, "completion_tokens": 61, "reasoning_tokens": 53, "latency_s": 1.94, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"schedule_meeting\"}"}, {"model": "gemini-3.8-flash-tiered", "task": "route", "item": "route-07", "score": 1.0, "prompt_tokens": 286, "completion_tokens": 93, "reasoning_tokens": 84, "latency_s": 2.077, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"escalate_human\"}"}, {"model": "gemini-3.8-flash-tiered", "task": "route", "item": "route-06", "score": 0.0, "prompt_tokens": 283, "completion_tokens": 235, "reasoning_tokens": 226, "latency_s": 3.234, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"escalate_human\"}"}, {"model": "gemini-3.8-flash-tiered", "task": "route", "item": "route-08", "score": 1.0, "prompt_tokens": 289, "completion_tokens": 74, "reasoning_tokens": 66, "latency_s": 2.116, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"update_address\"}"}, {"model": "gemini-3.8-flash-tiered", "task": "route", "item": "route-09", "score": 1.0, "prompt_tokens": 272, "completion_tokens": 142, "reasoning_tokens": 133, "latency_s": 3.05, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"ask_clarification\"}"}, {"model": "gemini-3.8-flash-tiered", "task": "route", "item": "route-11", "score": 1.0, "prompt_tokens": 283, "completion_tokens": 67, "reasoning_tokens": 59, "latency_s": 2.055, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"send_email\"}"}, {"model": "gemini-3.8-flash-tiered", "task": "route", "item": "route-10", "score": 1.0, "prompt_tokens": 278, "completion_tokens": 93, "reasoning_tokens": 85, "latency_s": 2.626, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"search_kb\"}"}, {"model": "gemini-3.8-flash-tiered", "task": "route", "item": "route-12", "score": 1.0, "prompt_tokens": 272, "completion_tokens": 145, "reasoning_tokens": 136, "latency_s": 2.973, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"ask_clarification\"}"}, {"model": "gemini-3.8-flash-tiered", "task": "route", "item": "route-13", "score": 1.0, "prompt_tokens": 282, "completion_tokens": 81, "reasoning_tokens": 73, "latency_s": 2.405, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"lookup_order\"}"}, {"model": "gemini-3.8-flash-tiered", "task": "route", "item": "route-14", "score": 1.0, "prompt_tokens": 290, "completion_tokens": 169, "reasoning_tokens": 161, "latency_s": 2.692, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"create_ticket\"}"}, {"model": "gemini-3.8-flash-tiered", "task": "route", "item": "route-15", "score": 1.0, "prompt_tokens": 296, "completion_tokens": 166, "reasoning_tokens": 157, "latency_s": 3.178, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"escalate_human\"}"}, {"model": "gemini-3.8-flash-tiered", "task": "route", "item": "route-16", "score": 1.0, "prompt_tokens": 282, "completion_tokens": 149, "reasoning_tokens": 141, "latency_s": 2.857, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"schedule_meeting\"}"}, {"model": "gemini-3.8-flash-tiered", "task": "route", "item": "route-17", "score": 1.0, "prompt_tokens": 283, "completion_tokens": 126, "reasoning_tokens": 118, "latency_s": 2.66, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"get_invoice\"}"}, {"model": "gemini-3.8-flash-tiered", "task": "route", "item": "route-19", "score": 1.0, "prompt_tokens": 281, "completion_tokens": 128, "reasoning_tokens": 120, "latency_s": 2.338, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"send_email\"}"}, {"model": "gemini-3.8-flash-tiered", "task": "route", "item": "route-18", "score": 1.0, "prompt_tokens": 275, "completion_tokens": 120, "reasoning_tokens": 112, "latency_s": 3.55, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"search_kb\"}"}, {"model": "gemini-3.8-flash-tiered", "task": "route", "item": "route-20", "score": 1.0, "prompt_tokens": 275, "completion_tokens": 136, "reasoning_tokens": 127, "latency_s": 2.676, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"ask_clarification\"}"}, {"model": "gemini-3.8-flash-tiered", "task": "support", "item": "support-01", "score": 1.0, "prompt_tokens": 660, "completion_tokens": 703, "reasoning_tokens": 603, "latency_s": 5.906, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=3/3", "output": "Yes, you can return your keyboard since you are within the 30-day return window. \n\nBecause the item has been opened and is not defective, a 15% restocking fee will apply. Additionally, a $7.50 return shipping label fee will be deducted from your total. \n\nYou will receive the remaining balance refunded to your original payment method within 5–7 business days after we receive the item. Please be sure to return it in its original packaging."}, {"model": "gemini-3.8-flash-tiered", "task": "support", "item": "support-02", "score": 1.0, "prompt_tokens": 648, "completion_tokens": 612, "reasoning_tokens": 501, "latency_s": 7.159, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "I am very sorry to hear that your headset arrived dead on arrival! \n\nYou do not need to pay anything to send it back. Under our policy, return shipping is completely free for defective items, and there is no restocking fee. \n\nPlease reach out with your order details, and we will provide a prepaid return label. Once received, you can get a full refund to your original payment method within 5–7 business days, or we can ship an approved replacement within 3 business days under our 12-month hardware warranty."}, {"model": "gemini-3.8-flash-tiered", "task": "support", "item": "support-04", "score": 1.0, "prompt_tokens": 654, "completion_tokens": 524, "reasoning_tokens": 450, "latency_s": 6.491, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "Hello! Under our policy, we do not offer prorated refunds for monthly subscriptions. \n\nHowever, you can cancel your plan at any time, and the cancellation will take effect at the end of your current billing period. You will continue to have full access to your subscription until that date. \n\nPlease let us know if you would like help processing your cancellation!"}, {"model": "gemini-3.8-flash-tiered", "task": "support", "item": "support-03", "score": 1.0, "prompt_tokens": 644, "completion_tokens": 632, "reasoning_tokens": 508, "latency_s": 7.346, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=3/3", "output": "Thank you for reaching out to Brightlane. \n\nUnder our policy, software licenses are eligible for a full refund within 14 days of purchase, and refunds cannot be granted after that period. Because your purchase was made three weeks ago, I cannot issue a refund. \n\nAs a policy-allowed alternative, I can offer you a $20 goodwill credit toward your account. Alternatively, if you would like to request an exception, please provide your order number and I will gladly escalate your case to our Tier 2 support team for review. \n\nPlease let me know how you would like to proceed!"}, {"model": "gemini-3.8-flash-tiered", "task": "support", "item": "support-05", "score": 1.0, "prompt_tokens": 652, "completion_tokens": 458, "reasoning_tokens": 400, "latency_s": 5.174, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=1/1", "output": "Hello! Since you are cancelling within 30 days of your purchase, you are eligible for a pro-rata refund for the remainder of your annual subscription. \n\nPlease let us know if you would like to proceed with the cancellation, and we will be happy to process that for you!"}, {"model": "gemini-3.8-flash-tiered", "task": "support", "item": "support-07", "score": 1.0, "prompt_tokens": 655, "completion_tokens": 423, "reasoning_tokens": 340, "latency_s": 5.106, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "Yes, you are eligible for a price adjustment! Under our policy, if the price of an item drops within 14 days of purchase, we will refund the difference to your original payment method, provided the item is not on clearance. \n\nSince your purchase was 10 days ago, please share your order number with us, and we will gladly verify the details and process your $40 refund."}, {"model": "gemini-3.8-flash-tiered", "task": "support", "item": "support-08", "score": 1.0, "prompt_tokens": 644, "completion_tokens": 444, "reasoning_tokens": 366, "latency_s": 5.058, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=1/1", "output": "Hello! Standard shipping is not free for a $70 order. According to our policy, free standard shipping is only available on orders over $75 before tax. \n\nTo qualify for free standard shipping, you can add at least $5.01 worth of items to your cart to reach the threshold before checking out. Please let us know if you need any further assistance!"}, {"model": "gemini-3.8-flash-tiered", "task": "support", "item": "support-09", "score": 1.0, "prompt_tokens": 644, "completion_tokens": 314, "reasoning_tokens": 269, "latency_s": 4.034, "finish": "stop", "error": null, "attempts": 1, "note": "det=2/2 judge=2/2", "output": "Hello! \n\nInternational orders to Canada take 7 to 14 business days to arrive. Regarding customs, import duties are the responsibility of the customer. \n\nPlease let us know if you have any other questions!"}, {"model": "gemini-3.8-flash-tiered", "task": "support", "item": "support-06", "score": 1.0, "prompt_tokens": 645, "completion_tokens": 586, "reasoning_tokens": 479, "latency_s": 6.845, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "Hello! I'm sorry, but under our policy, annual plans are only eligible for a pro-rata refund if cancelled within 30 days of purchase. Because you are 45 days in, we cannot issue a refund. \n\nAs a policy-allowed alternative, you can cancel your subscription now to ensure it does not renew at the end of your billing cycle, and you will continue to have access for the remainder of your prepaid year. \n\nPlease let us know if you would like help cancelling your renewal!"}, {"model": "gemini-3.8-flash-tiered", "task": "support", "item": "support-10", "score": 1.0, "prompt_tokens": 641, "completion_tokens": 403, "reasoning_tokens": 283, "latency_s": 4.858, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=3/3", "output": "Hello,\n\nI'm sorry to hear you haven't received your package. \n\nPer our policy, we kindly ask that you wait 48 hours from the recorded delivery time, as packages are occasionally marked delivered early by carriers. \n\nIf it still has not arrived after 48 hours, please reach back out to us with your order number so we can open an official claim. Once the claim is submitted, we will conduct a 5-business-day investigation, after which we will gladly issue a replacement shipment or a full refund. \n\nThank you for your patience!"}, {"model": "gemini-3.8-flash-tiered", "task": "support", "item": "support-11", "score": 1.0, "prompt_tokens": 653, "completion_tokens": 454, "reasoning_tokens": 383, "latency_s": 5.164, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "Yes, someone will respond. As a Priority-plan customer, you have 24/7 coverage for severity-1 issues such as a production outage. \n\nOur first-response target for Priority tickets is within 2 hours. Please ensure your ticket is submitted and marked as a severity-1 issue so our team can assist you right away."}, {"model": "gemini-3.8-flash-tiered", "task": "support", "item": "support-13", "score": 1.0, "prompt_tokens": 643, "completion_tokens": 484, "reasoning_tokens": 387, "latency_s": 5.794, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "Hello! I am unable to delete your account immediately today, as our policy states that account deletions are completed within 30 days of the request. \n\nI can submit your deletion request today, and your account will be fully removed within that 30-day timeframe. In the meantime, if you would like to save your information, a data export is available at any time under Settings > Data.\n\nPlease confirm if you would like me to submit your account deletion request."}, {"model": "gemini-3.8-flash-tiered", "task": "support", "item": "support-12", "score": 1.0, "prompt_tokens": 647, "completion_tokens": 825, "reasoning_tokens": 725, "latency_s": 8.457, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "Hello,\n\nThank you for reaching out. While our hardware includes a 12-month warranty, accidental damage—including drops and liquid exposure—is unfortunately not covered under our policy. \n\nBecause warranty coverage does not apply in this case, I can offer you a $20 goodwill credit toward a new purchase, or I can escalate your case to our Tier 2 team for review if you can provide your order number. \n\nPlease let me know how you would like to proceed!"}, {"model": "gemini-3.8-flash-tiered", "task": "support", "item": "support-14", "score": 1.0, "prompt_tokens": 665, "completion_tokens": 540, "reasoning_tokens": 437, "latency_s": 6.894, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=3/3", "output": "Hello! Under our policy, the 20% student discount cannot be combined with promo codes like SPRING10. Additionally, discounts cannot be applied retroactively to previous orders. \n\nWhile we cannot apply these savings to last week's purchase, for any future orders you are welcome to use either your 20% student discount with your verified .edu address or a valid promo code at checkout—whichever offers you the best value. \n\nPlease let us know if you have any other questions!"}, {"model": "gemini-3.8-flash-tiered", "task": "support", "item": "support-16", "score": 1.0, "prompt_tokens": 661, "completion_tokens": 537, "reasoning_tokens": 424, "latency_s": 5.819, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "Hello! Based on our trade-in policy, Orion-series devices that are under 2 years old and in working condition qualify for a trade-in credit equal to 40% of their original purchase price. \n\nSince your Orion X2 is 18 months old, fully functional, and originally cost $900, you are eligible to receive a trade-in credit of **$360** (40% of $900). \n\nPlease let us know if you need any assistance initiating your trade-in!"}, {"model": "gemini-3.8-flash-tiered", "task": "support", "item": "support-15", "score": 1.0, "prompt_tokens": 655, "completion_tokens": 892, "reasoning_tokens": 755, "latency_s": 8.806, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "I understand your frustration, but under our policy, hardware returns are only accepted within 30 days of delivery for unused items in their original packaging. Because it has been 45 days and the laptop has been opened, I cannot process a refund. \n\nAs an alternative, I can escalate your case to our Tier 2 team if you provide your order number. Additionally, if the laptop is an Orion-series device in working condition, it may qualify for our trade-in program for a credit worth 40% of the original price. If the laptop is experiencing a defect, it may also be eligible for replacement under our 12-month hardware warranty."}, {"model": "gemini-3.8-flash-tiered", "task": "support", "item": "support-18", "score": 1.0, "prompt_tokens": 636, "completion_tokens": 413, "reasoning_tokens": 349, "latency_s": 4.684, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=1/1", "output": "Hello! We do not accept Apple Pay. Under our payment policy, we accept credit or debit cards and PayPal. Additionally, annual-plan invoices over $500 can be paid on net-30 terms. \n\nPlease let us know if you need help completing your purchase with one of these accepted methods!"}, {"model": "gemini-3.8-flash-tiered", "task": "support", "item": "support-17", "score": 0.5, "prompt_tokens": 654, "completion_tokens": 703, "reasoning_tokens": 627, "latency_s": 7.608, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=0/1", "output": "Yes, your $1,800 annual invoice qualifies for net-30 terms, so you may pay within 30 days. \n\nHowever, we do not accept direct bank transfers. Under our policy, accepted payment methods are credit/debit cards and PayPal. Please arrange to complete your payment via card or PayPal within the 30-day period."}, {"model": "gemini-3.8-flash-tiered", "task": "support", "item": "support-19", "score": 1.0, "prompt_tokens": 643, "completion_tokens": 349, "reasoning_tokens": 296, "latency_s": 4.599, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=1/1", "output": "Hello! Under our warranty policy, approved replacements ship within 3 business days of approval. Since your replacement was approved yesterday, it will be dispatched within that 3-business-day window. \n\nPlease let us know if you need help with anything else!"}, {"model": "gemini-3.8-flash-tiered", "task": "support", "item": "support-20", "score": 1.0, "prompt_tokens": 649, "completion_tokens": 329, "reasoning_tokens": 273, "latency_s": 4.099, "finish": "stop", "error": null, "attempts": 1, "note": "det=2/2 judge=2/2", "output": "Hello! Our support hours are Monday through Friday, 08:00 to 18:00 UTC. \n\nFor the Standard plan, our target first-response time is within 24 hours. Please let us know if you need help with anything else!"}, {"model": "gemini-3.8-flash-tiered", "task": "summarize", "item": "summarize-02", "score": 1.0, "prompt_tokens": 293, "completion_tokens": 723, "reasoning_tokens": 650, "latency_s": 7.051, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Customer's Problem:** Invoices were sent to an old billing email.  \n**Root Cause:** The billing contact was never updated following the company merger.  \n**Done:** The billing contact was updated, invoices were resent, and Oscar was directed to invoices under Settings > Billing.  \n**Next Step:** Finance to confirm receipt (date unspecified)."}, {"model": "gemini-3.8-flash-tiered", "task": "summarize", "item": "summarize-01", "score": 1.0, "prompt_tokens": 288, "completion_tokens": 768, "reasoning_tokens": 696, "latency_s": 8.073, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Problem:** Sync stopped after the v5.2 update. \n**Root cause:** Corrupted local cache file. \n**Done:** Noor explained where to find invoices (Settings > Billing), cleared the cache, and re-synced. \n**Next step:** The customer (Priya) must confirm sync works (no date specified)."}, {"model": "gemini-3.8-flash-tiered", "task": "summarize", "item": "summarize-04", "score": 1.0, "prompt_tokens": 300, "completion_tokens": 822, "reasoning_tokens": 733, "latency_s": 7.785, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Customer Problem:** SSO login loops back to the sign-in page (Ticket T-83258).  \n**Root Cause:** A 7-minute clock skew on the customer's identity provider.  \n**Done/Promised:** Leo advised where to find invoices and asked IT to sync NTP.  \n**Next Step:** An engineer is to re-test the login after the fix (no date specified)."}, {"model": "gemini-3.8-flash-tiered", "task": "summarize", "item": "summarize-03", "score": 1.0, "prompt_tokens": 285, "completion_tokens": 850, "reasoning_tokens": 783, "latency_s": 9.468, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Customer problem:** The barcode scanner pairs but scans nothing.  \n**Root cause:** Firmware 2.1 has a known bug.  \n**Done:** A replacement unit was shipped (and invoice navigation was provided).  \n**Next step:** Customer to return the faulty unit using the prepaid label (no due date specified)."}, {"model": "gemini-3.8-flash-tiered", "task": "summarize", "item": "summarize-05", "score": 1.0, "prompt_tokens": 287, "completion_tokens": 779, "reasoning_tokens": 699, "latency_s": 7.393, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Customer's Problem:** Monthly report emails arrive empty (Ticket T-72382). \n\n**Root Cause:** The report filter referenced a deleted team. \n\n**What Has Been Done:** Noor directed the customer to Settings > Billing for invoices and rebuilt the filter against the active team. \n\n**Next Step:** Agent to check the next scheduled send (no date specified)."}, {"model": "gemini-3.8-flash-tiered", "task": "summarize", "item": "summarize-06", "score": 1.0, "prompt_tokens": 282, "completion_tokens": 1125, "reasoning_tokens": 1042, "latency_s": 10.17, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Customer's Problem:** Farid Tran reported a double charge on their card. \n**Root Cause:** A duplicate webhook created two payment attempts. \n**Action Taken:** Leo refunded the duplicate payment (and clarified where to find invoices). \n**Next Step:** The refund appears in 5–7 business days (communicated by Leo on 2027-01-28)."}, {"model": "gemini-3.8-flash-tiered", "task": "summarize", "item": "summarize-08", "score": 1.0, "prompt_tokens": 293, "completion_tokens": 967, "reasoning_tokens": 868, "latency_s": 8.931, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Customer's problem:** The CSV import rejects dates (ticket T-53251).  \n**Root cause:** The file used DD/MM/YYYY format, but the importer expects ISO dates.  \n**What was done:** Priya answered an invoice inquiry (Settings > Billing) and provided a converter template.  \n**Next step:** Customer to retry the import (status as of 2027-04-18; no completion date specified)."}, {"model": "gemini-3.8-flash-tiered", "task": "summarize", "item": "summarize-07", "score": 1.0, "prompt_tokens": 295, "completion_tokens": 1146, "reasoning_tokens": 1071, "latency_s": 10.308, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Customer's Problem:** The mobile app logs users out every hour.  \n**Root Cause:** Refresh tokens were mistakenly set to 60 minutes.  \n**Done/Promised:** Leo clarified invoice locations and extended the token lifetime in a hotfix.  \n**Next Step:** Customer (owner) to update to the hotfix build (no date specified)."}, {"model": "gemini-3.8-flash-tiered", "task": "summarize", "item": "summarize-09", "score": 1.0, "prompt_tokens": 285, "completion_tokens": 994, "reasoning_tokens": 896, "latency_s": 9.864, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Problem:** Shipment of a label printer is late (Ticket T-84399).  \n**Root cause:** Customs hold on the courier side.  \n**Done/Promised:** Sam answered Lucia's invoice inquiry, arranged express re-dispatch, and promised a tracking update.  \n**Next step:** Provide the promised tracking update (promised by Sam on 2027-07-29; specific due date and owner not otherwise specified)."}, {"model": "gemini-3.8-flash-tiered", "task": "summarize", "item": "summarize-12", "score": 1.0, "prompt_tokens": 304, "completion_tokens": 598, "reasoning_tokens": 530, "latency_s": 6.82, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Problem:** Invoices were sent to an old billing email. \n**Root cause:** The billing contact was never updated after the company merger. \n**Action taken:** The billing contact was updated, invoices were resent, and invoice navigation instructions were provided. \n**Next step:** Finance to confirm receipt (no date specified)."}, {"model": "gemini-3.8-flash-tiered", "task": "summarize", "item": "summarize-10", "score": 1.0, "prompt_tokens": 295, "completion_tokens": 955, "reasoning_tokens": 879, "latency_s": 9.191, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Problem:** API calls return 403 for a new key.  \n**Root cause:** The key lacked the 'write' scope.  \n**Done:** Sam directed the customer to invoices under Settings > Billing and re-issued the key with write scope.  \n**Next step:** Customer to confirm calls succeed (Owner: customer; Date: none specified)."}, {"model": "gemini-3.8-flash-tiered", "task": "summarize", "item": "summarize-11", "score": 0.8333333333333334, "prompt_tokens": 302, "completion_tokens": 982, "reasoning_tokens": 916, "latency_s": 9.91, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=4/5", "output": "**Problem:** Sync stopped after the v5.2 update.  \n**Root cause:** A corrupted local cache file.  \n**Done:** Priya provided invoice navigation, cleared the cache, and re-synced.  \n**Next step:** Customer (Elena Mori) to confirm sync works (no due date specified)."}, {"model": "gemini-3.8-flash-tiered", "task": "summarize", "item": "summarize-13", "score": 1.0, "prompt_tokens": 306, "completion_tokens": 667, "reasoning_tokens": 592, "latency_s": 6.455, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Customer's Problem:** The barcode scanner pairs but scans nothing. \n**Root Cause:** Known bug in firmware 2.1. \n**Done/Promised:** Support guided the customer to invoices and shipped a replacement unit. \n**Next Step:** Customer (Thao Costa) to return the faulty unit using the prepaid label (no date specified)."}, {"model": "gemini-3.8-flash-tiered", "task": "summarize", "item": "summarize-15", "score": 1.0, "prompt_tokens": 297, "completion_tokens": 898, "reasoning_tokens": 836, "latency_s": 8.009, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Problem:** Monthly report emails arrive empty.  \n**Root cause:** The report filter referenced a deleted team.  \n**Done:** Leo rebuilt the filter against the active team (and clarified where to find invoices).  \n**Next step:** Agent to check the next scheduled send (no date specified)."}, {"model": "gemini-3.8-flash-tiered", "task": "summarize", "item": "summarize-14", "score": 0.8333333333333334, "prompt_tokens": 316, "completion_tokens": 1053, "reasoning_tokens": 964, "latency_s": 9.206, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=4/5", "output": "**Customer's Problem:** SSO login loops back to the sign-in page, blocking 60 employees. \n\n**Root Cause:** A 7-minute clock skew on the customer's identity provider.\n\n**Done/Promised:** Support directed the customer to invoices (Settings > Billing) and asked IT to sync NTP.\n\n**Next Step:** Engineer to re-test the login after the fix (date not specified)."}, {"model": "gemini-3.8-flash-tiered", "task": "summarize", "item": "summarize-16", "score": 1.0, "prompt_tokens": 306, "completion_tokens": 876, "reasoning_tokens": 788, "latency_s": 9.096, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Customer problem:** Amara Sato reported a double charge on their card. \n**Root cause:** A duplicate webhook created two payment attempts. \n**Done/promised:** Leo refunded the duplicate payment and directed Amara to Settings > Billing for invoices. \n**Next step:** The refund is set to appear in 5–7 business days (noted by Leo on June 15, 2027)."}, {"model": "gemini-3.8-flash-tiered", "task": "summarize", "item": "summarize-17", "score": 1.0, "prompt_tokens": 309, "completion_tokens": 820, "reasoning_tokens": 740, "latency_s": 8.319, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Problem:** The mobile app logs users out every hour. \n**Root cause:** Refresh tokens were mistakenly set to 60 minutes. \n**Done/Promised:** Noor guided Felix to invoices (Settings > Billing) and extended token lifetime in a hotfix. \n**Next step:** Customer to update to the hotfix build (Owner: customer, Date: not specified)."}, {"model": "gemini-3.8-flash-tiered", "task": "summarize", "item": "summarize-19", "score": 1.0, "prompt_tokens": 300, "completion_tokens": 880, "reasoning_tokens": 782, "latency_s": 8.807, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Problem:** Shipment of a label printer is late, blocking 47 employees.  \n**Root Cause:** A customs hold on the courier side.  \n**Done/Promised:** Express re-dispatch was arranged, and a tracking update was promised (invoice location was also provided).  \n**Next Step:** Provide tracking update (noted by Leo on 2027-11-19; specific owner and due date are not specified in the thread)."}, {"model": "gemini-3.8-flash-tiered", "task": "email", "item": "email-01", "score": 0.9090909090909091, "prompt_tokens": 119, "completion_tokens": 511, "reasoning_tokens": 463, "latency_s": 6.666, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=6/7", "output": "Hi Tomas,\n\nI have approved a $25 shipping credit for you, though we cannot offer a refund for the order itself. \n\nYour credit will be applied automatically within 2 business days. \n\nSam, Brightlane Support"}, {"model": "gemini-3.8-flash-tiered", "task": "summarize", "item": "summarize-18", "score": 1.0, "prompt_tokens": 297, "completion_tokens": 1343, "reasoning_tokens": 1262, "latency_s": 12.959, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Problem:** CSV import rejects dates. \n**Root cause:** The file used DD/MM/YYYY format while the importer expects ISO dates. \n**Done:** Noor explained where to find invoices and provided a converter template. \n**Next step:** Customer (owner) to retry the import (logged on 2027-09-11; no completion date specified)."}, {"model": "gemini-3.8-flash-tiered", "task": "summarize", "item": "summarize-20", "score": 1.0, "prompt_tokens": 301, "completion_tokens": 1199, "reasoning_tokens": 1106, "latency_s": 10.284, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Customer's problem:** API calls return 403 errors for a new key. \n**Root cause:** The key lacked the 'write' scope. \n**What has been done:** Priya explained where to find invoices and re-issued the key with the write scope. \n**Next step:** The customer is to confirm the calls succeed (recorded on 2027-04-01; no due date specified)."}, {"model": "gemini-3.8-flash-tiered", "task": "email", "item": "email-02", "score": 1.0, "prompt_tokens": 131, "completion_tokens": 610, "reasoning_tokens": 535, "latency_s": 6.554, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=6/6", "output": "Hi Oscar,\n\nI have approved a full pro-rata refund of $108 for your annual plan. \n\nYour refund will arrive in 5-7 business days. I can also help switch you over to the monthly plan if you would still like. Please let me know if you want me to set that up for you!\n\nSam, Brightlane Support"}, {"model": "gemini-3.8-flash-tiered", "task": "email", "item": "email-03", "score": 1.0, "prompt_tokens": 127, "completion_tokens": 534, "reasoning_tokens": 472, "latency_s": 5.788, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=7/7", "output": "Hi Anke,\n\nYour account suspension will be lifted within 1 hour after you update your card. \n\nThe suspension was triggered by 3 failed payments. You can update your card details by navigating to Settings > Billing. Please rest assured that no data was lost. \n\nSam, Brightlane Support"}, {"model": "gemini-3.8-flash-tiered", "task": "email", "item": "email-05", "score": 1.0, "prompt_tokens": 132, "completion_tokens": 670, "reasoning_tokens": 598, "latency_s": 6.725, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=6/6", "output": "Hi Elena,\n\nSupport cannot edit past invoices, but you can generate an updated invoice with your VAT number directly through your account. \n\nOnce your VAT ID is saved, you can generate the invoice by going to Settings > Billing > Invoices. Please note that a re-issued invoice takes up to 1 business day.\n\nSam, Brightlane Support"}, {"model": "gemini-3.8-flash-tiered", "task": "email", "item": "email-04", "score": 0.9090909090909091, "prompt_tokens": 120, "completion_tokens": 677, "reasoning_tokens": 622, "latency_s": 7.246, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=6/7", "output": "Hi Kenji,\n\nWe will send you a prepaid return label today to replace your headset at no cost to you. \n\nWe shipped the wrong item, and your replacement will ship within 3 business days of us receiving your return. \n\nSam, Brightlane Support"}, {"model": "gemini-3.8-flash-tiered", "task": "email", "item": "email-07", "score": 1.0, "prompt_tokens": 127, "completion_tokens": 607, "reasoning_tokens": 537, "latency_s": 5.456, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=6/6", "output": "Hi Felix,\n\nYes, you can receive a 20% student discount. \n\nTo get the discount, you need to have a verified .edu email. You can verify your status at brightlane.example/student. Please note that the student discount cannot be combined with promo codes and is not retroactive.\n\nSam, Brightlane Support"}, {"model": "gemini-3.8-flash-tiered", "task": "email", "item": "email-06", "score": 0.9090909090909091, "prompt_tokens": 138, "completion_tokens": 602, "reasoning_tokens": 519, "latency_s": 6.84, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=6/7", "output": "Hi Ines,\n\nWe can restore your draft reports from the last 7 days. \n\nA bug in version 5.2.1 caused drafts to be deleted. Our team has resolved this, and a fix will ship in version 5.2.2 on 14 March. \n\nTo help us restore your drafts, please reply with your account ID.\n\nSam, Brightlane Support"}, {"model": "gemini-3.8-flash-tiered", "task": "email", "item": "email-08", "score": 1.0, "prompt_tokens": 126, "completion_tokens": 656, "reasoning_tokens": 574, "latency_s": 6.565, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=6/6", "output": "Hi Linh,\n\nPlease wait 48 hours from when your package was marked delivered before opening a claim. \n\nOnce that 48-hour window has passed, you can submit a claim at brightlane.example/claim. After the claim is submitted, we will investigate for 5 business days, and then we will either reship your package or issue a refund.\n\nSam, Brightlane Support"}, {"model": "gemini-3.8-flash-tiered", "task": "email", "item": "email-09", "score": 1.0, "prompt_tokens": 133, "completion_tokens": 743, "reasoning_tokens": 658, "latency_s": 7.938, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=6/6", "output": "Hi Hana,\n\nA manager, Ana, will call you today between 14:00 and 16:00 UTC, and we would like to offer you a $20 goodwill credit. \n\nYour callback yesterday was missed due to an internal handover error, and I am very sorry for the delay. Ana will speak with you during that window to assist you directly.\n\nSam, Brightlane Support"}, {"model": "gemini-3.8-flash-tiered", "task": "email", "item": "email-10", "score": 1.0, "prompt_tokens": 138, "completion_tokens": 685, "reasoning_tokens": 599, "latency_s": 6.867, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=7/7", "output": "Hi Farid,\n\nYes, we support SAML SSO on our Business plan. \n\nThe Business plan is $18 per user per month with a minimum requirement of 25 users, which accommodates your team of 40. We also offer a 14-day free trial of the Business plan. \n\nYou can book a setup call at brightlane.example/setup.\n\nSam, Brightlane Support"}, {"model": "gemini-3.8-flash-tiered", "task": "email", "item": "email-11", "score": 1.0, "prompt_tokens": 132, "completion_tokens": 782, "reasoning_tokens": 713, "latency_s": 8.066, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=7/7", "output": "Hi Lucia,\n\nWe cannot make a warranty decision yet, as our warranty covers defects but does not cover accidental damage. \n\nTo evaluate your claim, please send us your order number and 2 photos of the crack. Once we receive those details, we will provide a decision within 2 business days. \n\nSam, Brightlane Support"}, {"model": "gemini-3.8-flash-tiered", "task": "email", "item": "email-12", "score": 1.0, "prompt_tokens": 112, "completion_tokens": 513, "reasoning_tokens": 455, "latency_s": 5.633, "finish": "stop", "error": null, "attempts": 1, "note": "det=3/3 judge=7/7", "output": "Hi Marcus,\n\nYour monthly plan cancellation is confirmed, effective at the end of your current billing period on 28 April. \n\nYou will continue to have access to your plan until that date. Please note that there is no prorated refund. \n\nSam, Brightlane Support"}, {"model": "gemini-3.8-flash-tiered", "task": "email", "item": "email-13", "score": 1.0, "prompt_tokens": 122, "completion_tokens": 473, "reasoning_tokens": 401, "latency_s": 6.031, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=6/6", "output": "Hi Jonas,\n\nWe have restarted your data export after finding that the job was stuck, and it is now expected to complete within 6 hours. \n\nExports normally finish within 24 hours, so we apologize for the delay. Once the export is ready, your download link will remain valid for 7 days. \n\nSam, Brightlane Support"}, {"model": "gemini-3.8-flash-tiered", "task": "email", "item": "email-14", "score": 1.0, "prompt_tokens": 127, "completion_tokens": 465, "reasoning_tokens": 399, "latency_s": 5.773, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=6/6", "output": "Hi Maya,\n\nWe will reverse your VAT charge within 5 business days once you update your billing address. \n\nVAT only applies to EU billing addresses, and your current billing address is set to Germany. Once you update it, the charge will be reversed within that 5 business day timeframe.\n\nSam, Brightlane Support"}, {"model": "gemini-3.8-flash-tiered", "task": "email", "item": "email-15", "score": 1.0, "prompt_tokens": 137, "completion_tokens": 615, "reasoning_tokens": 544, "latency_s": 7.203, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=6/6", "output": "Hi Priya,\n\nOur Sales team handles bulk orders over 100 units, and Leo Park (leo.park@brightlane.example) will contact you within 1 business day to assist with your 200-unit order. \n\nAs a note, our volume discount starts at 5%. \n\nSam, Brightlane Support"}, {"model": "gemini-3.8-flash-tiered", "task": "email", "item": "email-16", "score": 1.0, "prompt_tokens": 129, "completion_tokens": 612, "reasoning_tokens": 533, "latency_s": 7.631, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=7/7", "output": "Hi Diego,\n\nWe are actively mitigating a known incident (INC-2291) that is causing latency in the EU region, and there is no action needed from you. \n\nMitigation is currently in progress. You can check status.brightlane.example for our next update, which will be posted at 16:00 UTC.\n\nSam, Brightlane Support"}, {"model": "gemini-3.8-flash-tiered", "task": "email", "item": "email-17", "score": 1.0, "prompt_tokens": 117, "completion_tokens": 556, "reasoning_tokens": 502, "latency_s": 6.63, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=6/6", "output": "Hi Nora,\n\nYou can add a teammate by having an admin go to Settings > Team > Invite. \n\nPlease note that invitations expire after 7 days. Additionally, new seats are billed prorated for the rest of the month.\n\nSam, Brightlane Support"}, {"model": "gemini-3.8-flash-tiered", "task": "email", "item": "email-18", "score": 1.0, "prompt_tokens": 129, "completion_tokens": 827, "reasoning_tokens": 763, "latency_s": 7.696, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=6/6", "output": "Hi Ravi,\n\nYour monitor is not eligible for a return, as hardware returns are only allowed within 30 days. \n\nHowever, I can offer you a $15 goodwill credit. We can also escalate your request to Tier 2 if you provide your order number. \n\nSam, Brightlane Support"}, {"model": "gemini-3.8-flash-tiered", "task": "email", "item": "email-19", "score": 1.0, "prompt_tokens": 134, "completion_tokens": 637, "reasoning_tokens": 536, "latency_s": 6.131, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=6/6", "output": "Hi Thao,\n\nOur support team is currently unavailable on weekends, as our standard hours are Monday through Friday from 08:00 to 18:00 UTC. \n\nIf you require weekend assistance, our Priority plan covers severity-1 issues 24/7. You can upgrade from the Standard plan to the Priority plan for an extra $49 per month. \n\nPlease let us know if you would like to upgrade your plan.\n\nSam, Brightlane Support"}, {"model": "gemini-3.8-flash-tiered", "task": "email", "item": "email-20", "score": 1.0, "prompt_tokens": 141, "completion_tokens": 594, "reasoning_tokens": 503, "latency_s": 6.196, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=7/7", "output": "Hi Amara,\n\nYour refund of $64.90 was issued on 2 March to your original card. \n\nPlease note that banks can take up to 7 business days to process the transaction. For your reference, the transaction number is RF-55821. If the funds are still missing after 7 business days, simply reply to this email and we will trace it for you.\n\nSam, Brightlane Support"}, {"model": "gemini-3.8-flash-tiered", "task": "translate", "item": "translate-02", "score": 1.0, "prompt_tokens": 45, "completion_tokens": 406, "reasoning_tokens": 382, "latency_s": 4.217, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "Vui lòng đặt lại mật khẩu của bạn trong vòng 24 giờ, nếu không liên kết sẽ hết hạn."}, {"model": "gemini-3.8-flash-tiered", "task": "translate", "item": "translate-01", "score": 1.0, "prompt_tokens": 54, "completion_tokens": 526, "reasoning_tokens": 493, "latency_s": 5.947, "finish": "stop", "error": null, "attempts": 1, "note": "det=3/3 judge=2/2", "output": "Đơn hàng #4821 của bạn sẽ được gửi đi vào ngày 14 tháng 3. Theo dõi tại brightlane.example/track."}, {"model": "gemini-3.8-flash-tiered", "task": "translate", "item": "translate-03", "score": 1.0, "prompt_tokens": 49, "completion_tokens": 632, "reasoning_tokens": 606, "latency_s": 6.399, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=3/3", "output": "Chúng tôi xin lỗi vì sự chậm trễ. Một khoản tín dụng $15 đã được cộng vào tài khoản của bạn."}, {"model": "gemini-3.8-flash-tiered", "task": "translate", "item": "translate-05", "score": 1.0, "prompt_tokens": 57, "completion_tokens": 624, "reasoning_tokens": 585, "latency_s": 5.901, "finish": "stop", "error": null, "attempts": 1, "note": "det=3/3 judge=2/2", "output": "Văn phòng của chúng tôi đóng cửa vào Chủ Nhật. Bộ phận hỗ trợ hoạt động từ Thứ Hai đến Thứ Sáu, 8:00-18:00 UTC."}, {"model": "gemini-3.8-flash-tiered", "task": "translate", "item": "translate-04", "score": 1.0, "prompt_tokens": 44, "completion_tokens": 666, "reasoning_tokens": 643, "latency_s": 7.332, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=3/3", "output": "Bảo hành bao gồm các lỗi trong 12 tháng nhưng không bao gồm hư hỏng do tai nạn."}, {"model": "gemini-3.8-flash-tiered", "task": "translate", "item": "translate-06", "score": 1.0, "prompt_tokens": 46, "completion_tokens": 548, "reasoning_tokens": 522, "latency_s": 7.769, "finish": "stop", "error": null, "attempts": 1, "note": "det=0/0 judge=2/2", "output": "Để hủy gói đăng ký của bạn, hãy vào Cài đặt, sau đó chọn Thanh toán, rồi chọn Hủy gói."}, {"model": "gemini-3.8-flash-tiered", "task": "translate", "item": "translate-07", "score": 1.0, "prompt_tokens": 45, "completion_tokens": 700, "reasoning_tokens": 674, "latency_s": 5.796, "finish": "stop", "error": null, "attempts": 1, "note": "det=0/0 judge=3/3", "output": "Cảm ơn bạn đã gửi phản hồi. Chúng tôi sẽ chia sẻ thông tin này với đội ngũ sản phẩm của chúng tôi."}, {"model": "gemini-3.8-flash-tiered", "task": "translate", "item": "translate-08", "score": 1.0, "prompt_tokens": 44, "completion_tokens": 632, "reasoning_tokens": 610, "latency_s": 6.286, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "Hóa đơn của bạn được đính kèm. Thời hạn thanh toán là trong vòng 30 ngày."}, {"model": "gemini-3.8-flash-tiered", "task": "translate", "item": "translate-09", "score": 1.0, "prompt_tokens": 47, "completion_tokens": 691, "reasoning_tokens": 665, "latency_s": 7.537, "finish": "stop", "error": null, "attempts": 1, "note": "det=0/0 judge=3/3", "output": "Rất tiếc, sản phẩm này hiện đã hết hàng. Chúng tôi dự kiến sẽ có hàng mới sau hai tuần nữa."}, {"model": "gemini-3.8-flash-tiered", "task": "translate", "item": "translate-10", "score": 1.0, "prompt_tokens": 44, "completion_tokens": 431, "reasoning_tokens": 408, "latency_s": 6.305, "finish": "stop", "error": null, "attempts": 1, "note": "det=2/2 judge=3/3", "output": "Chào mừng bạn đến với Brightlane! Thời gian dùng thử miễn phí của bạn kéo dài 14 ngày."}, {"model": "gemini-3.8-flash-tiered", "task": "translate", "item": "translate-14", "score": 1.0, "prompt_tokens": 44, "completion_tokens": 437, "reasoning_tokens": 421, "latency_s": 4.69, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "La garantía cubre defectos durante 12 meses, pero no daños accidentales."}, {"model": "gemini-3.8-flash-tiered", "task": "translate", "item": "translate-13", "score": 1.0, "prompt_tokens": 49, "completion_tokens": 450, "reasoning_tokens": 430, "latency_s": 5.126, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=3/3", "output": "Lamentamos el retraso. Se ha agregado un crédito de $15 a su cuenta."}, {"model": "gemini-3.8-flash-tiered", "task": "translate", "item": "translate-11", "score": 0.75, "prompt_tokens": 53, "completion_tokens": 1127, "reasoning_tokens": 1100, "latency_s": 10.458, "finish": "stop", "error": null, "attempts": 1, "note": "det=2/2 judge=1/2", "output": "Tu pedido #7715 se enviará el 9 de junio. Rastréalo en brightlane.example/track."}, {"model": "gemini-3.8-flash-tiered", "task": "translate", "item": "translate-12", "score": 1.0, "prompt_tokens": 45, "completion_tokens": 1057, "reasoning_tokens": 1035, "latency_s": 9.869, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "Por favor, restablezca su contraseña en un plazo de 24 horas o el enlace caducará."}, {"model": "gemini-3.8-flash-tiered", "task": "translate", "item": "translate-15", "score": 1.0, "prompt_tokens": 57, "completion_tokens": 646, "reasoning_tokens": 615, "latency_s": 6.322, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "Nuestra oficina está cerrada los domingos. El soporte está disponible de lunes a viernes, 8:00-18:00 UTC."}, {"model": "gemini-3.8-flash-tiered", "task": "translate", "item": "translate-16", "score": 1.0, "prompt_tokens": 46, "completion_tokens": 555, "reasoning_tokens": 533, "latency_s": 6.362, "finish": "stop", "error": null, "attempts": 1, "note": "det=0/0 judge=2/2", "output": "Para cancelar tu suscripción, ve a Configuración, luego a Facturación y después a Cancelar plan."}, {"model": "gemini-3.8-flash-tiered", "task": "translate", "item": "translate-18", "score": 1.0, "prompt_tokens": 44, "completion_tokens": 702, "reasoning_tokens": 685, "latency_s": 7.287, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "Su factura está adjunta. El pago vence dentro de los 30 días."}, {"model": "gemini-3.8-flash-tiered", "task": "translate", "item": "translate-20", "score": 1.0, "prompt_tokens": 44, "completion_tokens": 409, "reasoning_tokens": 393, "latency_s": 4.623, "finish": "stop", "error": null, "attempts": 1, "note": "det=2/2 judge=3/3", "output": "¡Bienvenido a Brightlane! Tu prueba gratuita dura 14 días."}, {"model": "gemini-3.8-flash-tiered", "task": "translate", "item": "translate-17", "score": 1.0, "prompt_tokens": 45, "completion_tokens": 1175, "reasoning_tokens": 1162, "latency_s": 11.486, "finish": "stop", "error": null, "attempts": 1, "note": "det=0/0 judge=2/2", "output": "Gracias por sus comentarios. Los compartiremos con nuestro equipo de producto."}, {"model": "gemini-3.8-flash-tiered", "task": "translate", "item": "translate-19", "score": 1.0, "prompt_tokens": 47, "completion_tokens": 531, "reasoning_tokens": 513, "latency_s": 6.02, "finish": "stop", "error": null, "attempts": 1, "note": "det=0/0 judge=2/2", "output": "Lamentablemente, este artículo está agotado. Esperamos nuevas unidades en dos semanas."}, {"model": "gemini-3.8-flash-tiered", "task": "rag", "item": "rag-01", "score": 1.0, "prompt_tokens": 284, "completion_tokens": 363, "reasoning_tokens": 319, "latency_s": 4.381, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "On the Standard plan, the limit is 600 requests per minute per API key [2]. When this limit is exceeded, the API returns HTTP 429 with a Retry-After header [2]."}, {"model": "gemini-3.8-flash-tiered", "task": "rag", "item": "rag-02", "score": 1.0, "prompt_tokens": 235, "completion_tokens": 305, "reasoning_tokens": 291, "latency_s": 3.945, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "No. A project's region cannot be changed afterwards [3]."}, {"model": "gemini-3.8-flash-tiered", "task": "rag", "item": "rag-04", "score": 1.0, "prompt_tokens": 267, "completion_tokens": 241, "reasoning_tokens": 227, "latency_s": 3.301, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "Kestrel retries webhook deliveries up to 6 times [1]."}, {"model": "gemini-3.8-flash-tiered", "task": "rag", "item": "rag-03", "score": 1.0, "prompt_tokens": 267, "completion_tokens": 275, "reasoning_tokens": 261, "latency_s": 3.917, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "Audit logs are retained for 90 days on Scale [1]."}, {"model": "gemini-3.8-flash-tiered", "task": "rag", "item": "rag-05", "score": 1.0, "prompt_tokens": 240, "completion_tokens": 287, "reasoning_tokens": 267, "latency_s": 3.812, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "The longest expiry an admin can set on an API key is 730 days [4]."}, {"model": "gemini-3.8-flash-tiered", "task": "rag", "item": "rag-06", "score": 1.0, "prompt_tokens": 237, "completion_tokens": 316, "reasoning_tokens": 283, "latency_s": 4.302, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "No. Single sign-on via SAML 2.0 is only available on the Scale plan. The Standard plan supports Google and GitHub login instead [4]."}, {"model": "gemini-3.8-flash-tiered", "task": "rag", "item": "rag-07", "score": 1.0, "prompt_tokens": 263, "completion_tokens": 337, "reasoning_tokens": 312, "latency_s": 3.834, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "You must use the multipart upload endpoint, as files larger than 100 MB are required to use it [4]."}, {"model": "gemini-3.8-flash-tiered", "task": "rag", "item": "rag-08", "score": 1.0, "prompt_tokens": 222, "completion_tokens": 327, "reasoning_tokens": 304, "latency_s": 3.942, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "A Standard customer can expect Kestrel support to reply within 8 business hours for severity-1 incidents [3]."}, {"model": "gemini-3.8-flash-tiered", "task": "rag", "item": "rag-09", "score": 1.0, "prompt_tokens": 239, "completion_tokens": 343, "reasoning_tokens": 306, "latency_s": 3.573, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "No, you cannot get it back. Deleted projects can only be restored within 14 days from the Trash; after 14 days, the data is permanently erased [4]."}, {"model": "gemini-3.8-flash-tiered", "task": "rag", "item": "rag-10", "score": 1.0, "prompt_tokens": 258, "completion_tokens": 277, "reasoning_tokens": 253, "latency_s": 3.393, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "On the Scale plan, Kestrel guarantees a 99.99% uptime SLA, measured monthly [5]."}, {"model": "gemini-3.8-flash-tiered", "task": "rag", "item": "rag-12", "score": 1.0, "prompt_tokens": 225, "completion_tokens": 244, "reasoning_tokens": 231, "latency_s": 3.927, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "The export download link is valid for 7 days [4]."}, {"model": "gemini-3.8-flash-tiered", "task": "rag", "item": "rag-14", "score": 1.0, "prompt_tokens": 231, "completion_tokens": 245, "reasoning_tokens": 227, "latency_s": 3.926, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "You can allow-list up to 50 CIDR ranges per project [4]."}, {"model": "gemini-3.8-flash-tiered", "task": "rag", "item": "rag-13", "score": 0.8333333333333333, "prompt_tokens": 243, "completion_tokens": 513, "reasoning_tokens": 451, "latency_s": 5.727, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=0.67", "output": "You need to use the Scale plan, which provides a 120-second timeout for Edge functions compared to Standard's 30-second limit [1]. Additionally, you must run it in a region other than Singapore (ap-south), as Singapore does not support Edge functions [4]."}, {"model": "gemini-3.8-flash-tiered", "task": "rag", "item": "rag-15", "score": 1.0, "prompt_tokens": 230, "completion_tokens": 311, "reasoning_tokens": 294, "latency_s": 4.23, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "After you revoke a key, it stops working within 60 seconds [4]."}, {"model": "gemini-3.8-flash-tiered", "task": "rag", "item": "rag-11", "score": 1.0, "prompt_tokens": 246, "completion_tokens": 946, "reasoning_tokens": 878, "latency_s": 9.257, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "Scale seats cost $29 per seat per month with a 10-seat minimum [4]. Because of the 10-seat minimum, the minimum monthly cost on Scale is $290 ($29 × 10 seats); the context does not specify an option to pay for only 6 seats [4]."}, {"model": "gemini-3.8-flash-tiered", "task": "rag", "item": "rag-16", "score": 1.0, "prompt_tokens": 230, "completion_tokens": 311, "reasoning_tokens": 295, "latency_s": 3.725, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "No. The Python SDK requires Python 3.9 or newer [4]."}, {"model": "gemini-3.8-flash-tiered", "task": "rag", "item": "rag-17", "score": 1.0, "prompt_tokens": 220, "completion_tokens": 264, "reasoning_tokens": 249, "latency_s": 3.831, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "Free trial projects are paused after 30 days of inactivity [1]."}, {"model": "gemini-3.8-flash-tiered", "task": "rag", "item": "rag-18", "score": 1.0, "prompt_tokens": 247, "completion_tokens": 332, "reasoning_tokens": 318, "latency_s": 3.666, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "Late payments incur a 1.5% monthly fee [3]."}, {"model": "gemini-3.8-flash-tiered", "task": "rag", "item": "rag-19", "score": 1.0, "prompt_tokens": 231, "completion_tokens": 307, "reasoning_tokens": 277, "latency_s": 3.392, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "The signature is sent in the `X-Kestrel-Signature` header, and it uses the HMAC-SHA256 algorithm [1]."}, {"model": "gemini-3.8-flash-high", "task": "classify", "item": "classify-02", "score": 1.0, "prompt_tokens": 186, "completion_tokens": 40, "reasoning_tokens": 37, "latency_s": 1.447, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "technical_issue"}, {"model": "gemini-3.8-flash-tiered", "task": "rag", "item": "rag-20", "score": 1.0, "prompt_tokens": 248, "completion_tokens": 220, "reasoning_tokens": 197, "latency_s": 3.374, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "No, you cannot run Edge functions in the ap-south region, as it does not support them [2]."}, {"model": "gemini-3.8-flash-high", "task": "classify", "item": "classify-01", "score": 1.0, "prompt_tokens": 183, "completion_tokens": 355, "reasoning_tokens": 354, "latency_s": 2.634, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "billing"}, {"model": "gemini-3.8-flash-high", "task": "classify", "item": "classify-03", "score": 1.0, "prompt_tokens": 184, "completion_tokens": 57, "reasoning_tokens": 54, "latency_s": 1.633, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "account_access"}, {"model": "gemini-3.8-flash-high", "task": "classify", "item": "classify-04", "score": 1.0, "prompt_tokens": 182, "completion_tokens": 68, "reasoning_tokens": 65, "latency_s": 1.912, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "shipping_delivery"}, {"model": "gemini-3.8-flash-high", "task": "classify", "item": "classify-05", "score": 1.0, "prompt_tokens": 184, "completion_tokens": 52, "reasoning_tokens": 48, "latency_s": 1.637, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "cancellation_refund"}, {"model": "gemini-3.8-flash-high", "task": "classify", "item": "classify-06", "score": 1.0, "prompt_tokens": 182, "completion_tokens": 50, "reasoning_tokens": 47, "latency_s": 1.376, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "feature_request"}, {"model": "gemini-3.8-flash-high", "task": "classify", "item": "classify-07", "score": 1.0, "prompt_tokens": 189, "completion_tokens": 131, "reasoning_tokens": 127, "latency_s": 1.359, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "cancellation_refund"}, {"model": "gemini-3.8-flash-high", "task": "classify", "item": "classify-10", "score": 1.0, "prompt_tokens": 189, "completion_tokens": 48, "reasoning_tokens": 45, "latency_s": 1.431, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "technical_issue"}, {"model": "gemini-3.8-flash-high", "task": "classify", "item": "classify-08", "score": 1.0, "prompt_tokens": 188, "completion_tokens": 75, "reasoning_tokens": 74, "latency_s": 2.205, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "billing"}, {"model": "gemini-3.8-flash-high", "task": "classify", "item": "classify-11", "score": 1.0, "prompt_tokens": 194, "completion_tokens": 83, "reasoning_tokens": 80, "latency_s": 2.329, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "feature_request"}, {"model": "gemini-3.8-flash-high", "task": "classify", "item": "classify-09", "score": 1.0, "prompt_tokens": 188, "completion_tokens": 99, "reasoning_tokens": 96, "latency_s": 3.818, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "account_access"}, {"model": "gemini-3.8-flash-high", "task": "classify", "item": "classify-13", "score": 1.0, "prompt_tokens": 188, "completion_tokens": 66, "reasoning_tokens": 63, "latency_s": 1.789, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "shipping_delivery"}, {"model": "gemini-3.8-flash-high", "task": "classify", "item": "classify-14", "score": 1.0, "prompt_tokens": 183, "completion_tokens": 26, "reasoning_tokens": 25, "latency_s": 2.003, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "billing"}, {"model": "gemini-3.8-flash-high", "task": "classify", "item": "classify-15", "score": 1.0, "prompt_tokens": 185, "completion_tokens": 52, "reasoning_tokens": 51, "latency_s": 1.659, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "other"}, {"model": "gemini-3.8-flash-high", "task": "classify", "item": "classify-12", "score": 1.0, "prompt_tokens": 189, "completion_tokens": 93, "reasoning_tokens": 90, "latency_s": 4.224, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "shipping_delivery"}, {"model": "gemini-3.8-flash-high", "task": "classify", "item": "classify-16", "score": 1.0, "prompt_tokens": 188, "completion_tokens": 70, "reasoning_tokens": 67, "latency_s": 2.784, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "account_access"}, {"model": "gemini-3.8-flash-high", "task": "classify", "item": "classify-17", "score": 1.0, "prompt_tokens": 185, "completion_tokens": 41, "reasoning_tokens": 38, "latency_s": 3.449, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "technical_issue"}, {"model": "gemini-3.8-flash-high", "task": "classify", "item": "classify-19", "score": 1.0, "prompt_tokens": 184, "completion_tokens": 99, "reasoning_tokens": 95, "latency_s": 2.604, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "cancellation_refund"}, {"model": "gemini-3.8-flash-high", "task": "classify", "item": "classify-18", "score": 0.0, "prompt_tokens": 186, "completion_tokens": 604, "reasoning_tokens": 603, "latency_s": 3.595, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "billing"}, {"model": "gemini-3.8-flash-high", "task": "classify", "item": "classify-20", "score": 1.0, "prompt_tokens": 187, "completion_tokens": 85, "reasoning_tokens": 84, "latency_s": 2.362, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "other"}, {"model": "gemini-3.8-flash-high", "task": "extract", "item": "extract-01", "score": 1.0, "prompt_tokens": 250, "completion_tokens": 540, "reasoning_tokens": 420, "latency_s": 3.215, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"name\": \"Maya Okafor\",\n  \"company\": \"Harbor & Finch\",\n  \"email\": \"maya.okafor@harbor.example\",\n  \"phone\": \"+17248622681\",\n  \"date\": \"2027-02-11\",\n  \"amount\": 15000,\n  \"currency\": \"USD\",\n  \"product\": \"Echo Headset H2\",\n  \"priority\": \"low\"\n}\n```"}, {"model": "gemini-3.8-flash-high", "task": "extract", "item": "extract-03", "score": 1.0, "prompt_tokens": 259, "completion_tokens": 420, "reasoning_tokens": 302, "latency_s": 2.865, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"name\": \"Linh Hale\",\n  \"company\": \"Brightwell Foods\",\n  \"email\": \"linh.hale@brightwell.example\",\n  \"phone\": \"+19017026148\",\n  \"date\": \"2027-02-15\",\n  \"amount\": 349.99,\n  \"currency\": \"USD\",\n  \"product\": \"Beacon Door Cam\",\n  \"priority\": \"high\"\n}\n```"}, {"model": "gemini-3.8-flash-high", "task": "extract", "item": "extract-02", "score": 1.0, "prompt_tokens": 249, "completion_tokens": 679, "reasoning_tokens": 566, "latency_s": 4.119, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"name\": \"Tomas Vogel\",\n  \"company\": \"Quillstone Labs\",\n  \"email\": \"tomas.vogel@quillstone.example\",\n  \"phone\": \"+19867028226\",\n  \"date\": \"2027-09-27\",\n  \"amount\": 980,\n  \"currency\": \"USD\",\n  \"product\": \"Pulse Barcode Scanner\",\n  \"priority\": \"normal\"\n}"}, {"model": "gemini-3.8-flash-high", "task": "extract", "item": "extract-04", "score": 1.0, "prompt_tokens": 261, "completion_tokens": 617, "reasoning_tokens": 499, "latency_s": 3.758, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"name\": \"Priya Lindqvist\",\n  \"company\": \"Nimbus Freight\",\n  \"email\": \"priya.lindqvist@nimbus.example\",\n  \"phone\": \"+12789406577\",\n  \"date\": \"2027-12-17\",\n  \"amount\": 15000,\n  \"currency\": \"USD\",\n  \"product\": \"Nimbus Label Printer\",\n  \"priority\": \"urgent\"\n}\n```"}, {"model": "gemini-3.8-flash-high", "task": "extract", "item": "extract-05", "score": 1.0, "prompt_tokens": 255, "completion_tokens": 648, "reasoning_tokens": 530, "latency_s": 3.521, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"name\": \"Oscar Haddad\",\n  \"company\": \"Alder Dental\",\n  \"email\": \"oscar.haddad@alder.example\",\n  \"phone\": \"+19337916062\",\n  \"date\": \"2027-03-21\",\n  \"amount\": 72.25,\n  \"currency\": \"USD\",\n  \"product\": \"Beacon Door Cam\",\n  \"priority\": \"low\"\n}\n```"}, {"model": "gemini-3.8-flash-high", "task": "extract", "item": "extract-06", "score": 1.0, "prompt_tokens": 240, "completion_tokens": 661, "reasoning_tokens": 544, "latency_s": 3.483, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"name\": \"Hana Tran\",\n  \"company\": \"Corvid Studio\",\n  \"email\": \"hana.tran@corvid.example\",\n  \"phone\": \"+17677102907\",\n  \"date\": \"2027-02-13\",\n  \"amount\": 15000,\n  \"currency\": \"EUR\",\n  \"product\": \"Vault NAS 8\",\n  \"priority\": \"normal\"\n}\n```"}, {"model": "gemini-3.8-flash-high", "task": "extract", "item": "extract-08", "score": 1.0, "prompt_tokens": 257, "completion_tokens": 582, "reasoning_tokens": 461, "latency_s": 3.286, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"name\": \"Anke Quinn\",\n  \"company\": \"Tidewater Legal\",\n  \"email\": \"anke.quinn@tidewater.example\",\n  \"phone\": \"+442029998484\",\n  \"date\": \"2027-10-14\",\n  \"amount\": 349.99,\n  \"currency\": \"GBP\",\n  \"product\": \"Echo Headset H2\",\n  \"priority\": \"urgent\"\n}\n```"}, {"model": "gemini-3.8-flash-high", "task": "extract", "item": "extract-07", "score": 1.0, "prompt_tokens": 252, "completion_tokens": 1027, "reasoning_tokens": 912, "latency_s": 4.606, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"name\": \"Diego Nguyen\",\n  \"company\": \"Marlow Textiles\",\n  \"email\": \"diego.nguyen@marlow.example\",\n  \"phone\": \"+442094861415\",\n  \"date\": \"2027-05-28\",\n  \"amount\": 1250.5,\n  \"currency\": \"GBP\",\n  \"product\": \"Atlas Router X4\",\n  \"priority\": \"high\"\n}"}, {"model": "gemini-3.8-flash-high", "task": "extract", "item": "extract-09", "score": 1.0, "prompt_tokens": 261, "completion_tokens": 727, "reasoning_tokens": 607, "latency_s": 2.904, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"name\": \"Farid Costa\",\n  \"company\": \"Pinecone Robotics\",\n  \"email\": \"farid.costa@pinecone.example\",\n  \"phone\": \"+442088467585\",\n  \"date\": \"2027-07-22\",\n  \"amount\": 1250.5,\n  \"currency\": \"EUR\",\n  \"product\": \"Nimbus Label Printer\",\n  \"priority\": \"low\"\n}\n```"}, {"model": "gemini-3.8-flash-high", "task": "extract", "item": "extract-11", "score": 1.0, "prompt_tokens": 266, "completion_tokens": 887, "reasoning_tokens": 766, "latency_s": 3.714, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"name\": \"Kenji Mori\",\n  \"company\": \"Larkspur Energy\",\n  \"email\": \"kenji.mori@larkspur.example\",\n  \"phone\": \"+442057526188\",\n  \"date\": \"2027-08-26\",\n  \"amount\": 980,\n  \"currency\": \"EUR\",\n  \"product\": \"Echo Headset H2\",\n  \"priority\": \"high\"\n}\n```"}, {"model": "gemini-3.8-flash-high", "task": "extract", "item": "extract-10", "score": 1.0, "prompt_tokens": 245, "completion_tokens": 762, "reasoning_tokens": 642, "latency_s": 5.039, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"name\": \"Nora Raman\",\n  \"company\": \"Saffron Bistro Group\",\n  \"email\": \"nora.raman@saffron.example\",\n  \"phone\": \"+16697359020\",\n  \"date\": \"2027-03-21\",\n  \"amount\": 1250.5,\n  \"currency\": \"EUR\",\n  \"product\": \"Vault NAS 8\",\n  \"priority\": \"normal\"\n}\n```"}, {"model": "gemini-3.8-flash-high", "task": "extract", "item": "extract-12", "score": 1.0, "prompt_tokens": 254, "completion_tokens": 737, "reasoning_tokens": 621, "latency_s": 3.351, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"name\": \"Lucia Berg\",\n  \"company\": \"Ironbark Builders\",\n  \"email\": \"lucia.berg@ironbark.example\",\n  \"phone\": \"+16902655365\",\n  \"date\": \"2027-03-14\",\n  \"amount\": 2400,\n  \"currency\": \"EUR\",\n  \"product\": \"Orbit Dock Pro\",\n  \"priority\": \"urgent\"\n}\n```"}, {"model": "gemini-3.8-flash-high", "task": "extract", "item": "extract-13", "score": 1.0, "prompt_tokens": 246, "completion_tokens": 727, "reasoning_tokens": 616, "latency_s": 3.314, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"name\": \"Ravi Brandt\",\n  \"company\": \"Helio Print\",\n  \"email\": \"ravi.brandt@helio.example\",\n  \"phone\": \"+12006629955\",\n  \"date\": \"2027-08-01\",\n  \"amount\": 15000,\n  \"currency\": \"USD\",\n  \"product\": \"Orbit Dock Pro\",\n  \"priority\": \"low\"\n}"}, {"model": "gemini-3.8-flash-high", "task": "extract", "item": "extract-14", "score": 1.0, "prompt_tokens": 238, "completion_tokens": 743, "reasoning_tokens": 634, "latency_s": 3.616, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"name\": \"Elena Ferreira\",\n  \"company\": \"Cobalt Bakery\",\n  \"email\": \"elena.ferreira@cobalt.example\",\n  \"phone\": \"+14748846853\",\n  \"date\": \"2027-01-25\",\n  \"amount\": 980,\n  \"currency\": \"USD\",\n  \"product\": \"Tempo Time Clock\",\n  \"priority\": \"normal\"\n}"}, {"model": "gemini-3.8-flash-high", "task": "extract", "item": "extract-16", "score": 1.0, "prompt_tokens": 265, "completion_tokens": 624, "reasoning_tokens": 503, "latency_s": 3.011, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"name\": \"Thao Sato\",\n  \"company\": \"Redwood Cycles\",\n  \"email\": \"thao.sato@redwood.example\",\n  \"phone\": \"+18005139318\",\n  \"date\": \"2027-11-06\",\n  \"amount\": 349.99,\n  \"currency\": \"EUR\",\n  \"product\": \"Echo Headset H2\",\n  \"priority\": \"urgent\"\n}\n```"}, {"model": "gemini-3.8-flash-high", "task": "extract", "item": "extract-17", "score": 1.0, "prompt_tokens": 257, "completion_tokens": 658, "reasoning_tokens": 545, "latency_s": 3.478, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"name\": \"Ines Iyer\",\n  \"company\": \"Mistral Travel\",\n  \"email\": \"ines.iyer@mistral.example\",\n  \"phone\": \"+442067901422\",\n  \"date\": \"2027-01-04\",\n  \"amount\": 15000,\n  \"currency\": \"USD\",\n  \"product\": \"Beacon Door Cam\",\n  \"priority\": \"low\"\n}"}, {"model": "gemini-3.8-flash-high", "task": "extract", "item": "extract-15", "score": 1.0, "prompt_tokens": 260, "completion_tokens": 892, "reasoning_tokens": 773, "latency_s": 5.057, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"name\": \"Marcus Diallo\",\n  \"company\": \"Juniper Analytics\",\n  \"email\": \"marcus.diallo@juniper.example\",\n  \"phone\": \"+14286843149\",\n  \"date\": \"2027-12-05\",\n  \"amount\": 72.25,\n  \"currency\": \"GBP\",\n  \"product\": \"Nimbus Label Printer\",\n  \"priority\": \"high\"\n}\n```"}, {"model": "gemini-3.8-flash-high", "task": "extract", "item": "extract-18", "score": 1.0, "prompt_tokens": 244, "completion_tokens": 736, "reasoning_tokens": 618, "latency_s": 3.655, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"name\": \"Jonas Weiss\",\n  \"company\": \"Opal Veterinary\",\n  \"email\": \"jonas.weiss@opal.example\",\n  \"phone\": \"+442035219513\",\n  \"date\": \"2027-06-04\",\n  \"amount\": 349.99,\n  \"currency\": \"USD\",\n  \"product\": \"Beacon Door Cam\",\n  \"priority\": \"normal\"\n}\n```"}, {"model": "gemini-3.8-flash-high", "task": "extract", "item": "extract-19", "score": 1.0, "prompt_tokens": 254, "completion_tokens": 626, "reasoning_tokens": 504, "latency_s": 3.673, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"name\": \"Amara Morales\",\n  \"company\": \"Granite Logistics\",\n  \"email\": \"amara.morales@granite.example\",\n  \"phone\": \"+12717607539\",\n  \"date\": \"2027-04-22\",\n  \"amount\": 1250.5,\n  \"currency\": \"USD\",\n  \"product\": \"Lumen Display 27\",\n  \"priority\": \"high\"\n}\n```"}, {"model": "gemini-3.8-flash-high", "task": "invoice", "item": "invoice-01", "score": 1.0, "prompt_tokens": 301, "completion_tokens": 514, "reasoning_tokens": 375, "latency_s": 2.897, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2029-3683\",\n  \"vendor\": \"Kopernik Office Supply\",\n  \"invoice_date\": \"2027-09-05\",\n  \"due_date\": \"2027-09-20\",\n  \"currency\": \"USD\",\n  \"line_item_count\": 3,\n  \"subtotal\": 646.53,\n  \"tax_total\": 54.96,\n  \"total\": 701.49\n}\n```"}, {"model": "gemini-3.8-flash-high", "task": "extract", "item": "extract-20", "score": 1.0, "prompt_tokens": 253, "completion_tokens": 650, "reasoning_tokens": 538, "latency_s": 3.706, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"name\": \"Felix Petrova\",\n  \"company\": \"Fern Hotels\",\n  \"email\": \"felix.petrova@fern.example\",\n  \"phone\": \"+16629724088\",\n  \"date\": \"2027-09-27\",\n  \"amount\": 72.25,\n  \"currency\": \"EUR\",\n  \"product\": \"Atlas Router X4\",\n  \"priority\": \"urgent\"\n}"}, {"model": "gemini-3.8-flash-high", "task": "invoice", "item": "invoice-03", "score": 1.0, "prompt_tokens": 362, "completion_tokens": 506, "reasoning_tokens": 365, "latency_s": 2.81, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2028-9030\",\n  \"vendor\": \"Tessellate Software GmbH\",\n  \"invoice_date\": \"2027-11-06\",\n  \"due_date\": \"2027-12-06\",\n  \"currency\": \"EUR\",\n  \"line_item_count\": 4,\n  \"subtotal\": 3603.30,\n  \"tax_total\": 756.69,\n  \"total\": 4359.99\n}\n```"}, {"model": "gemini-3.8-flash-high", "task": "invoice", "item": "invoice-02", "score": 1.0, "prompt_tokens": 360, "completion_tokens": 620, "reasoning_tokens": 481, "latency_s": 3.323, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2027-4416\",\n  \"vendor\": \"Blue Heron Catering\",\n  \"invoice_date\": \"2027-08-16\",\n  \"due_date\": \"2027-08-16\",\n  \"currency\": \"GBP\",\n  \"line_item_count\": 5,\n  \"subtotal\": 1604.97,\n  \"tax_total\": 136.42,\n  \"total\": 1741.39\n}\n```"}, {"model": "gemini-3.8-flash-high", "task": "invoice", "item": "invoice-04", "score": 1.0, "prompt_tokens": 322, "completion_tokens": 556, "reasoning_tokens": 420, "latency_s": 3.044, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2029-4492\",\n  \"vendor\": \"Mango Courier Co.\",\n  \"invoice_date\": \"2027-11-18\",\n  \"due_date\": \"2027-12-03\",\n  \"currency\": \"USD\",\n  \"line_item_count\": 4,\n  \"subtotal\": 666.78,\n  \"tax_total\": 56.68,\n  \"total\": 723.46\n}\n```"}, {"model": "gemini-3.8-flash-high", "task": "invoice", "item": "invoice-05", "score": 1.0, "prompt_tokens": 333, "completion_tokens": 736, "reasoning_tokens": 601, "latency_s": 3.62, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2028-9735\",\n  \"vendor\": \"Solano Print House\",\n  \"invoice_date\": \"2027-02-10\",\n  \"due_date\": \"2027-03-27\",\n  \"currency\": \"USD\",\n  \"line_item_count\": 4,\n  \"subtotal\": 520.81,\n  \"tax_total\": 0.0,\n  \"total\": 520.81\n}\n```"}, {"model": "gemini-3.8-flash-high", "task": "invoice", "item": "invoice-06", "score": 1.0, "prompt_tokens": 353, "completion_tokens": 718, "reasoning_tokens": 578, "latency_s": 3.089, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2027-9294\",\n  \"vendor\": \"Nordlys Cloud AB\",\n  \"invoice_date\": \"2027-10-28\",\n  \"due_date\": \"2027-12-12\",\n  \"currency\": \"EUR\",\n  \"line_item_count\": 4,\n  \"subtotal\": 1479.92,\n  \"tax_total\": 310.78,\n  \"total\": 1790.70\n}\n```"}, {"model": "gemini-3.8-flash-high", "task": "invoice", "item": "invoice-08", "score": 1.0, "prompt_tokens": 302, "completion_tokens": 356, "reasoning_tokens": 216, "latency_s": 2.717, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2027-1944\",\n  \"vendor\": \"Zephyr Analytics Ltd\",\n  \"invoice_date\": \"2027-03-20\",\n  \"due_date\": \"2027-04-19\",\n  \"currency\": \"USD\",\n  \"line_item_count\": 2,\n  \"subtotal\": 1116.63,\n  \"tax_total\": 111.66,\n  \"total\": 1228.29\n}\n```"}, {"model": "gemini-3.8-flash-high", "task": "invoice", "item": "invoice-09", "score": 1.0, "prompt_tokens": 368, "completion_tokens": 473, "reasoning_tokens": 335, "latency_s": 2.663, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2029-2169\",\n  \"vendor\": \"Maple & Oak Furniture\",\n  \"invoice_date\": \"2027-06-14\",\n  \"due_date\": \"2027-06-14\",\n  \"currency\": \"EUR\",\n  \"line_item_count\": 5,\n  \"subtotal\": 827.94,\n  \"tax_total\": 157.31,\n  \"total\": 985.25\n}\n```"}, {"model": "gemini-3.8-flash-high", "task": "invoice", "item": "invoice-11", "score": 1.0, "prompt_tokens": 323, "completion_tokens": 347, "reasoning_tokens": 208, "latency_s": 2.038, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2029-5301\",\n  \"vendor\": \"Kopernik Office Supply\",\n  \"invoice_date\": \"2027-01-22\",\n  \"due_date\": \"2027-02-21\",\n  \"currency\": \"USD\",\n  \"line_item_count\": 3,\n  \"subtotal\": 1947.9,\n  \"tax_total\": 370.1,\n  \"total\": 2318.0\n}\n```"}, {"model": "gemini-3.8-flash-high", "task": "invoice", "item": "invoice-10", "score": 1.0, "prompt_tokens": 305, "completion_tokens": 425, "reasoning_tokens": 286, "latency_s": 2.686, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2028-8966\",\n  \"vendor\": \"Kite Security Systems\",\n  \"invoice_date\": \"2027-08-14\",\n  \"due_date\": \"2027-09-28\",\n  \"currency\": \"GBP\",\n  \"line_item_count\": 3,\n  \"subtotal\": 907.47,\n  \"tax_total\": 181.49,\n  \"total\": 1088.96\n}\n```"}, {"model": "gemini-3.8-flash-high", "task": "invoice", "item": "invoice-12", "score": 1.0, "prompt_tokens": 370, "completion_tokens": 848, "reasoning_tokens": 711, "latency_s": 3.464, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2028-5730\",\n  \"vendor\": \"Blue Heron Catering\",\n  \"invoice_date\": \"2027-04-12\",\n  \"due_date\": \"2027-05-27\",\n  \"currency\": \"EUR\",\n  \"line_item_count\": 5,\n  \"subtotal\": 689.02,\n  \"tax_total\": 130.91,\n  \"total\": 819.93\n}\n```"}, {"model": "gemini-3.8-flash-high", "task": "invoice", "item": "invoice-07", "score": 1.0, "prompt_tokens": 334, "completion_tokens": 436, "reasoning_tokens": 298, "latency_s": 7.655, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2028-4882\",\n  \"vendor\": \"Pioneer Cleaning Services\",\n  \"invoice_date\": \"2027-06-02\",\n  \"due_date\": \"2027-06-02\",\n  \"currency\": \"USD\",\n  \"line_item_count\": 4,\n  \"subtotal\": 5540.0,\n  \"tax_total\": 1052.6,\n  \"total\": 6592.6\n}\n```"}, {"model": "gemini-3.8-flash-high", "task": "invoice", "item": "invoice-13", "score": 1.0, "prompt_tokens": 278, "completion_tokens": 409, "reasoning_tokens": 272, "latency_s": 2.433, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2027-4999\",\n  \"vendor\": \"Tessellate Software GmbH\",\n  \"invoice_date\": \"2027-06-18\",\n  \"due_date\": \"2027-08-02\",\n  \"currency\": \"USD\",\n  \"line_item_count\": 2,\n  \"subtotal\": 453.30,\n  \"tax_total\": 0.00,\n  \"total\": 453.30\n}\n```"}, {"model": "gemini-3.8-flash-high", "task": "invoice", "item": "invoice-14", "score": 1.0, "prompt_tokens": 301, "completion_tokens": 311, "reasoning_tokens": 172, "latency_s": 3.06, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2028-6335\",\n  \"vendor\": \"Mango Courier Co.\",\n  \"invoice_date\": \"2027-09-17\",\n  \"due_date\": \"2027-10-02\",\n  \"currency\": \"USD\",\n  \"line_item_count\": 2,\n  \"subtotal\": 1767.80,\n  \"tax_total\": 150.26,\n  \"total\": 1918.06\n}\n```"}, {"model": "gemini-3.8-flash-high", "task": "invoice", "item": "invoice-15", "score": 1.0, "prompt_tokens": 332, "completion_tokens": 456, "reasoning_tokens": 316, "latency_s": 2.831, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2028-0781\",\n  \"vendor\": \"Solano Print House\",\n  \"invoice_date\": \"2027-12-19\",\n  \"due_date\": \"2028-01-03\",\n  \"currency\": \"EUR\",\n  \"line_item_count\": 3,\n  \"subtotal\": 2256.65,\n  \"tax_total\": 428.76,\n  \"total\": 2685.41\n}\n```"}, {"model": "gemini-3.8-flash-high", "task": "invoice", "item": "invoice-16", "score": 1.0, "prompt_tokens": 362, "completion_tokens": 724, "reasoning_tokens": 586, "latency_s": 2.765, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2029-7964\",\n  \"vendor\": \"Nordlys Cloud AB\",\n  \"invoice_date\": \"2027-07-12\",\n  \"due_date\": \"2027-07-27\",\n  \"currency\": \"USD\",\n  \"line_item_count\": 6,\n  \"subtotal\": 807.10,\n  \"tax_total\": 153.35,\n  \"total\": 960.45\n}\n```"}, {"model": "gemini-3.8-flash-high", "task": "invoice", "item": "invoice-17", "score": 1.0, "prompt_tokens": 295, "completion_tokens": 526, "reasoning_tokens": 389, "latency_s": 2.599, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2027-2172\",\n  \"vendor\": \"Pioneer Cleaning Services\",\n  \"invoice_date\": \"2027-02-11\",\n  \"due_date\": \"2027-02-11\",\n  \"currency\": \"USD\",\n  \"line_item_count\": 2,\n  \"subtotal\": 458.31,\n  \"tax_total\": 45.83,\n  \"total\": 504.14\n}\n```"}, {"model": "gemini-3.8-flash-high", "task": "invoice", "item": "invoice-18", "score": 1.0, "prompt_tokens": 347, "completion_tokens": 905, "reasoning_tokens": 767, "latency_s": 3.641, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2028-2081\",\n  \"vendor\": \"Zephyr Analytics Ltd\",\n  \"invoice_date\": \"2027-09-17\",\n  \"due_date\": \"2027-10-02\",\n  \"currency\": \"EUR\",\n  \"line_item_count\": 4,\n  \"subtotal\": 967.5,\n  \"tax_total\": 203.18,\n  \"total\": 1170.68\n}\n```"}, {"model": "gemini-3.8-flash-high", "task": "invoice", "item": "invoice-20", "score": 1.0, "prompt_tokens": 329, "completion_tokens": 323, "reasoning_tokens": 186, "latency_s": 2.123, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2029-2190\",\n  \"vendor\": \"Kite Security Systems\",\n  \"invoice_date\": \"2027-07-09\",\n  \"due_date\": \"2027-08-23\",\n  \"currency\": \"USD\",\n  \"line_item_count\": 4,\n  \"subtotal\": 257.55,\n  \"tax_total\": 48.93,\n  \"total\": 306.48\n}\n```"}, {"model": "gemini-3.8-flash-high", "task": "sql", "item": "sql-01", "score": 1.0, "prompt_tokens": 204, "completion_tokens": 174, "reasoning_tokens": 161, "latency_s": 1.902, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT plan, COUNT(*) AS count FROM customers GROUP BY plan;"}, {"model": "gemini-3.8-flash-high", "task": "invoice", "item": "invoice-19", "score": 1.0, "prompt_tokens": 351, "completion_tokens": 707, "reasoning_tokens": 572, "latency_s": 3.012, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"invoice_number\": \"INV-2028-8394\",\n  \"vendor\": \"Maple & Oak Furniture\",\n  \"invoice_date\": \"2027-09-11\",\n  \"due_date\": \"2027-10-26\",\n  \"currency\": \"USD\",\n  \"line_item_count\": 5,\n  \"subtotal\": 4942.43,\n  \"tax_total\": 939.06,\n  \"total\": 5881.49\n}"}, {"model": "gemini-3.8-flash-high", "task": "sql", "item": "sql-02", "score": 1.0, "prompt_tokens": 206, "completion_tokens": 87, "reasoning_tokens": 73, "latency_s": 1.592, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT name FROM customers WHERE country = 'VN' ORDER BY name;"}, {"model": "gemini-3.8-flash-high", "task": "sql", "item": "sql-04", "score": 1.0, "prompt_tokens": 209, "completion_tokens": 162, "reasoning_tokens": 143, "latency_s": 2.055, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT COUNT(*) FROM orders WHERE order_date LIKE '2026-06%';"}, {"model": "gemini-3.8-flash-high", "task": "sql", "item": "sql-05", "score": 1.0, "prompt_tokens": 204, "completion_tokens": 498, "reasoning_tokens": 440, "latency_s": 2.447, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT ROUND(SUM(order_items.qty * products.price), 2) FROM orders JOIN order_items ON orders.id = order_items.order_id JOIN products ON order_items.product_id = products.id WHERE orders.status = 'paid';"}, {"model": "gemini-3.8-flash-high", "task": "sql", "item": "sql-03", "score": 1.0, "prompt_tokens": 211, "completion_tokens": 122, "reasoning_tokens": 104, "latency_s": 3.911, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT ROUND(AVG(price), 2) FROM products WHERE category = 'hardware';"}, {"model": "gemini-3.8-flash-high", "task": "sql", "item": "sql-06", "score": 1.0, "prompt_tokens": 203, "completion_tokens": 438, "reasoning_tokens": 418, "latency_s": 3.102, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT name FROM customers WHERE id NOT IN (SELECT customer_id FROM orders) ORDER BY name;"}, {"model": "gemini-3.8-flash-high", "task": "sql", "item": "sql-08", "score": 1.0, "prompt_tokens": 209, "completion_tokens": 229, "reasoning_tokens": 162, "latency_s": 1.918, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT p.category, ROUND(SUM(oi.qty * p.price), 2) AS revenue FROM products p JOIN order_items oi ON p.id = oi.product_id JOIN orders o ON oi.order_id = o.id WHERE o.status = 'paid' GROUP BY p.category;"}, {"model": "gemini-3.8-flash-high", "task": "sql", "item": "sql-07", "score": 1.0, "prompt_tokens": 218, "completion_tokens": 484, "reasoning_tokens": 410, "latency_s": 2.744, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT p.name, SUM(oi.qty) AS units FROM products p JOIN order_items oi ON p.id = oi.product_id JOIN orders o ON oi.order_id = o.id WHERE o.status = 'paid' GROUP BY p.id, p.name ORDER BY units DESC, p.name ASC LIMIT 3;"}, {"model": "gemini-3.8-flash-high", "task": "sql", "item": "sql-10", "score": 1.0, "prompt_tokens": 200, "completion_tokens": 270, "reasoning_tokens": 252, "latency_s": 2.225, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT COUNT(DISTINCT customer_id) FROM orders WHERE status = 'refunded';"}, {"model": "gemini-3.8-flash-high", "task": "sql", "item": "sql-09", "score": 1.0, "prompt_tokens": 205, "completion_tokens": 409, "reasoning_tokens": 364, "latency_s": 3.091, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT c.name FROM customers c JOIN orders o ON c.id = o.customer_id GROUP BY c.id, c.name HAVING COUNT(o.id) >= 4 ORDER BY c.name;"}, {"model": "gemini-3.8-flash-high", "task": "sql", "item": "sql-11", "score": 1.0, "prompt_tokens": 209, "completion_tokens": 516, "reasoning_tokens": 457, "latency_s": 3.207, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT p.name\nFROM products p\nLEFT JOIN order_items oi ON p.id = oi.product_id\nGROUP BY p.id, p.name\nHAVING COUNT(DISTINCT oi.order_id) < 10\nORDER BY p.name;"}, {"model": "gemini-3.8-flash-high", "task": "sql", "item": "sql-13", "score": 1.0, "prompt_tokens": 210, "completion_tokens": 342, "reasoning_tokens": 242, "latency_s": 2.399, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT c.name, ROUND(SUM(oi.qty * p.price), 2) AS revenue FROM customers c JOIN orders o ON c.id = o.customer_id JOIN order_items oi ON o.id = oi.order_id JOIN products p ON oi.product_id = p.id WHERE o.status = 'paid' GROUP BY c.id, c.name ORDER BY SUM(oi.qty * p.price) DESC LIMIT 1;"}, {"model": "gemini-3.8-flash-high", "task": "sql", "item": "sql-14", "score": 1.0, "prompt_tokens": 217, "completion_tokens": 632, "reasoning_tokens": 581, "latency_s": 3.275, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT strftime('%Y-%m', order_date) AS month, COUNT(*) AS count FROM orders WHERE status = 'paid' AND strftime('%Y', order_date) = '2026' GROUP BY month ORDER BY month;"}, {"model": "gemini-3.8-flash-high", "task": "sql", "item": "sql-15", "score": 1.0, "prompt_tokens": 218, "completion_tokens": 266, "reasoning_tokens": 222, "latency_s": 2.173, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT name FROM customers WHERE plan = 'pro' AND signup_date BETWEEN '2026-01-01' AND '2026-06-30' ORDER BY name;"}, {"model": "gemini-3.8-flash-high", "task": "sql", "item": "sql-12", "score": 1.0, "prompt_tokens": 210, "completion_tokens": 1024, "reasoning_tokens": 959, "latency_s": 5.063, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT ROUND(AVG(total_items), 2) FROM (SELECT COALESCE(SUM(oi.qty), 0) AS total_items FROM orders o LEFT JOIN order_items oi ON o.id = oi.order_id WHERE o.status = 'paid' GROUP BY o.id);"}, {"model": "gemini-3.8-flash-high", "task": "sql", "item": "sql-17", "score": 1.0, "prompt_tokens": 225, "completion_tokens": 507, "reasoning_tokens": 461, "latency_s": 3.047, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT c.country, COUNT(DISTINCT c.id) AS customers, COUNT(o.id) AS orders FROM customers c LEFT JOIN orders o ON c.id = o.customer_id GROUP BY c.country"}, {"model": "gemini-3.8-flash-high", "task": "sql", "item": "sql-19", "score": 1.0, "prompt_tokens": 228, "completion_tokens": 389, "reasoning_tokens": 333, "latency_s": 2.507, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT c.name, MAX(o.order_date) AS order_date FROM customers c LEFT JOIN orders o ON c.id = o.customer_id WHERE c.plan = 'team' GROUP BY c.id, c.name ORDER BY c.name;"}, {"model": "gemini-3.8-flash-high", "task": "sql", "item": "sql-16", "score": 1.0, "prompt_tokens": 209, "completion_tokens": 1025, "reasoning_tokens": 948, "latency_s": 4.621, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT COUNT(*) FROM (SELECT o.id FROM orders o JOIN order_items oi ON o.id = oi.order_id JOIN products p ON oi.product_id = p.id WHERE o.status = 'paid' AND p.category IN ('hardware', 'software') GROUP BY o.id HAVING COUNT(DISTINCT p.category) = 2);"}, {"model": "gemini-3.8-flash-high", "task": "sql", "item": "sql-20", "score": 1.0, "prompt_tokens": 214, "completion_tokens": 132, "reasoning_tokens": 115, "latency_s": 1.711, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT country, COUNT(*) FROM customers GROUP BY country HAVING COUNT(*) > 3;"}, {"model": "gemini-3.8-flash-high", "task": "route", "item": "route-01", "score": 1.0, "prompt_tokens": 279, "completion_tokens": 71, "reasoning_tokens": 63, "latency_s": 1.644, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"lookup_order\"}"}, {"model": "gemini-3.8-flash-high", "task": "sql", "item": "sql-18", "score": 1.0, "prompt_tokens": 209, "completion_tokens": 1046, "reasoning_tokens": 996, "latency_s": 4.971, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT category, name\nFROM (\n  SELECT category, name,\n         ROW_NUMBER() OVER (PARTITION BY category ORDER BY price DESC) AS rn\n  FROM products\n)\nWHERE rn = 1\nORDER BY category;"}, {"model": "gemini-3.8-flash-high", "task": "route", "item": "route-03", "score": 1.0, "prompt_tokens": 279, "completion_tokens": 143, "reasoning_tokens": 135, "latency_s": 1.769, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"get_invoice\"}"}, {"model": "gemini-3.8-flash-high", "task": "route", "item": "route-04", "score": 1.0, "prompt_tokens": 283, "completion_tokens": 75, "reasoning_tokens": 67, "latency_s": 1.718, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"refund_payment\"}"}, {"model": "gemini-3.8-flash-high", "task": "route", "item": "route-02", "score": 1.0, "prompt_tokens": 276, "completion_tokens": 121, "reasoning_tokens": 113, "latency_s": 3.18, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"search_kb\"}"}, {"model": "gemini-3.8-flash-high", "task": "route", "item": "route-05", "score": 1.0, "prompt_tokens": 281, "completion_tokens": 126, "reasoning_tokens": 118, "latency_s": 1.679, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"schedule_meeting\"}"}, {"model": "gemini-3.8-flash-high", "task": "route", "item": "route-06", "score": 0.0, "prompt_tokens": 283, "completion_tokens": 166, "reasoning_tokens": 157, "latency_s": 1.89, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"escalate_human\"}"}, {"model": "gemini-3.8-flash-high", "task": "route", "item": "route-07", "score": 1.0, "prompt_tokens": 286, "completion_tokens": 83, "reasoning_tokens": 74, "latency_s": 1.597, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"escalate_human\"}"}, {"model": "gemini-3.8-flash-high", "task": "route", "item": "route-08", "score": 1.0, "prompt_tokens": 289, "completion_tokens": 131, "reasoning_tokens": 123, "latency_s": 1.467, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"update_address\"}"}, {"model": "gemini-3.8-flash-high", "task": "route", "item": "route-09", "score": 1.0, "prompt_tokens": 272, "completion_tokens": 87, "reasoning_tokens": 78, "latency_s": 1.889, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"ask_clarification\"}"}, {"model": "gemini-3.8-flash-high", "task": "route", "item": "route-10", "score": 1.0, "prompt_tokens": 278, "completion_tokens": 66, "reasoning_tokens": 58, "latency_s": 1.595, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"search_kb\"}"}, {"model": "gemini-3.8-flash-high", "task": "route", "item": "route-11", "score": 1.0, "prompt_tokens": 283, "completion_tokens": 77, "reasoning_tokens": 69, "latency_s": 1.319, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"send_email\"}"}, {"model": "gemini-3.8-flash-high", "task": "route", "item": "route-12", "score": 1.0, "prompt_tokens": 272, "completion_tokens": 116, "reasoning_tokens": 107, "latency_s": 1.789, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"ask_clarification\"}"}, {"model": "gemini-3.8-flash-high", "task": "route", "item": "route-13", "score": 1.0, "prompt_tokens": 282, "completion_tokens": 81, "reasoning_tokens": 73, "latency_s": 1.509, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"lookup_order\"}"}, {"model": "gemini-3.8-flash-high", "task": "route", "item": "route-14", "score": 1.0, "prompt_tokens": 290, "completion_tokens": 140, "reasoning_tokens": 132, "latency_s": 1.856, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"create_ticket\"}"}, {"model": "gemini-3.8-flash-high", "task": "route", "item": "route-16", "score": 1.0, "prompt_tokens": 282, "completion_tokens": 58, "reasoning_tokens": 50, "latency_s": 1.652, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"schedule_meeting\"}"}, {"model": "gemini-3.8-flash-high", "task": "route", "item": "route-15", "score": 1.0, "prompt_tokens": 296, "completion_tokens": 202, "reasoning_tokens": 193, "latency_s": 2.567, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"escalate_human\"}"}, {"model": "gemini-3.8-flash-high", "task": "route", "item": "route-17", "score": 1.0, "prompt_tokens": 283, "completion_tokens": 112, "reasoning_tokens": 104, "latency_s": 2.114, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"get_invoice\"}"}, {"model": "gemini-3.8-flash-high", "task": "route", "item": "route-18", "score": 1.0, "prompt_tokens": 275, "completion_tokens": 79, "reasoning_tokens": 71, "latency_s": 1.814, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"search_kb\"}"}, {"model": "gemini-3.8-flash-high", "task": "route", "item": "route-19", "score": 1.0, "prompt_tokens": 281, "completion_tokens": 167, "reasoning_tokens": 159, "latency_s": 1.354, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"send_email\"}"}, {"model": "gemini-3.8-flash-high", "task": "route", "item": "route-20", "score": 1.0, "prompt_tokens": 275, "completion_tokens": 150, "reasoning_tokens": 141, "latency_s": 1.494, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"ask_clarification\"}"}, {"model": "gemini-3.8-flash-high", "task": "support", "item": "support-02", "score": 1.0, "prompt_tokens": 648, "completion_tokens": 655, "reasoning_tokens": 528, "latency_s": 3.231, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "I am very sorry to hear that your headset arrived dead on arrival. \n\nYou do not need to pay anything to send it back. Return shipping is completely free for defective items, and there is no restocking fee. \n\nUnder our policy, you may return the item within 30 days of delivery for a full refund to your original payment method (processed within 5–7 business days of receipt). Alternatively, under our 12-month warranty, an approved replacement can be shipped within 3 business days. \n\nPlease provide your order number, and we will be happy to issue your prepaid return shipping label!"}, {"model": "gemini-3.8-flash-high", "task": "support", "item": "support-04", "score": 1.0, "prompt_tokens": 654, "completion_tokens": 432, "reasoning_tokens": 354, "latency_s": 2.643, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "Hello! Under our policy, we do not offer prorated refunds for monthly subscription cancellations. \n\nHowever, you can cancel your monthly plan at any time, and the cancellation will take effect at the end of your current billing period. You will retain full access to your subscription until that date. \n\nPlease let us know if you would like assistance with canceling or have any other questions!"}, {"model": "gemini-3.8-flash-high", "task": "support", "item": "support-03", "score": 1.0, "prompt_tokens": 644, "completion_tokens": 576, "reasoning_tokens": 455, "latency_s": 3.222, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=3/3", "output": "Hello,\n\nThank you for reaching out. Under our policy, software licenses are eligible for a full refund within 14 days of purchase, and we cannot issue refunds after 14 days. Because your purchase was made three weeks ago, I am unable to process a direct refund.\n\nHowever, I can offer a policy-allowed alternative: if you provide your order number, I can escalate your request to our Tier 2 support team for further review. Alternatively, I can issue a $20 goodwill credit to your account. \n\nPlease let me know how you would like to proceed!"}, {"model": "gemini-3.8-flash-high", "task": "support", "item": "support-01", "score": 1.0, "prompt_tokens": 660, "completion_tokens": 700, "reasoning_tokens": 585, "latency_s": 4.284, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=3/3", "output": "Yes, you can return it since it is within the 30-day return window. \n\nBecause the keyboard has been opened and is not defective, your refund will include the following deductions:\n* A **15% restocking fee** (P2)\n* A **$7.50 return shipping label fee** (P3)\n\nOnce we receive the returned item, the remaining balance will be refunded to your original payment method within 5 to 7 business days. Please let us know if you would like us to issue a return label!"}, {"model": "gemini-3.8-flash-high", "task": "support", "item": "support-05", "score": 1.0, "prompt_tokens": 652, "completion_tokens": 374, "reasoning_tokens": 314, "latency_s": 2.84, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=1/1", "output": "Hello! Since you are requesting to cancel within 30 days of purchase, you are eligible for a pro-rata refund for the remainder of your annual subscription. \n\nPlease let me know if you would like me to proceed with cancelling your plan, and I will be happy to assist you!"}, {"model": "gemini-3.8-flash-high", "task": "support", "item": "support-07", "score": 1.0, "prompt_tokens": 655, "completion_tokens": 376, "reasoning_tokens": 289, "latency_s": 2.275, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "Hello! Yes, you are eligible for a refund of the difference. \n\nAccording to our policy, if the price of an item drops within 14 days of purchase, we will refund the difference to you (provided it is not a clearance item). Since you purchased the monitor 10 days ago, you qualify. \n\nPlease reply with your order number, and we will gladly process your $40 price adjustment!"}, {"model": "gemini-3.8-flash-high", "task": "support", "item": "support-08", "score": 1.0, "prompt_tokens": 644, "completion_tokens": 448, "reasoning_tokens": 381, "latency_s": 2.569, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=1/1", "output": "Hello! Standard shipping is not free for your current order, as our policy requires an order total of over $75 before tax to qualify. \n\nTo receive free standard shipping, you can add items to your cart to bring the pre-tax total above $75. Please let us know if you have any other questions!"}, {"model": "gemini-3.8-flash-high", "task": "support", "item": "support-06", "score": 1.0, "prompt_tokens": 645, "completion_tokens": 631, "reasoning_tokens": 528, "latency_s": 3.543, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "According to our policy, annual plans are only eligible for a pro-rata refund if cancelled within 30 days of purchase. Because your purchase was 45 days ago, we are unable to issue a refund. \n\nWhile we cannot offer a refund, you can still cancel your subscription to ensure it does not renew for the next billing cycle. Your access will remain active through the end of your current annual term. \n\nPlease let us know if you would like help setting your plan not to renew!"}, {"model": "gemini-3.8-flash-high", "task": "support", "item": "support-09", "score": 1.0, "prompt_tokens": 644, "completion_tokens": 294, "reasoning_tokens": 256, "latency_s": 2.103, "finish": "stop", "error": null, "attempts": 1, "note": "det=2/2 judge=2/2", "output": "Hello! International orders take 7–14 business days to arrive, and the customer is responsible for paying import duties. \n\nPlease let us know if you have any other questions!"}, {"model": "gemini-3.8-flash-high", "task": "support", "item": "support-10", "score": 1.0, "prompt_tokens": 641, "completion_tokens": 492, "reasoning_tokens": 400, "latency_s": 2.956, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=3/3", "output": "I am sorry to hear you haven't received your package! \n\nAccording to our policy, if tracking shows as delivered, we ask that you please wait 48 hours, as carriers sometimes mark parcels delivered prematurely. \n\nIf your package has still not arrived after 48 hours, please contact us so we can open a claim for you. Following a 5-business-day investigation, we will gladly issue a replacement or a refund."}, {"model": "gemini-3.8-flash-high", "task": "support", "item": "support-11", "score": 1.0, "prompt_tokens": 653, "completion_tokens": 500, "reasoning_tokens": 422, "latency_s": 3.221, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "Yes, someone will answer. As a Priority-plan customer, you have 24/7 coverage for severity-1 issues, such as a production outage. Our team's first-response target for Priority inquiries is within 2 hours. \n\nPlease ensure your ticket is submitted as a severity-1 issue so our on-call team can assist you as quickly as possible."}, {"model": "gemini-3.8-flash-high", "task": "support", "item": "support-13", "score": 1.0, "prompt_tokens": 643, "completion_tokens": 581, "reasoning_tokens": 478, "latency_s": 3.192, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "Thank you for reaching out. Under our policy, we cannot delete your account immediately today, as account deletion is completed within 30 days of the request. \n\nI can submit this deletion request for you so it is finalized within the 30-day timeframe. In the meantime, if you need a copy of your information, you can download a data export at any time by going to Settings > Data. \n\nPlease let me know if you would like me to proceed with submitting your deletion request!"}, {"model": "gemini-3.8-flash-high", "task": "support", "item": "support-12", "score": 1.0, "prompt_tokens": 647, "completion_tokens": 876, "reasoning_tokens": 770, "latency_s": 4.459, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "I am sorry to hear about your tablet. While our hardware includes a 12-month warranty, our policy explicitly does not cover accidental damage, including drops and liquid exposure. Because of this, we cannot provide a warranty replacement. \n\nHowever, as a policy-allowed alternative, I can apply a $20 goodwill credit toward a replacement purchase, or I can escalate your case to our Tier 2 support team with your order number for further review. \n\nPlease let me know how you would like to proceed!"}, {"model": "gemini-3.8-flash-high", "task": "support", "item": "support-14", "score": 1.0, "prompt_tokens": 665, "completion_tokens": 498, "reasoning_tokens": 399, "latency_s": 3.7, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=3/3", "output": "Hello! Thank you for reaching out. \n\nUnfortunately, our policy does not permit combining the student discount with promotional codes such as SPRING10, and discounts cannot be applied retroactively to past orders. \n\nAs an alternative, you are welcome to use your 20% student discount with your verified .edu address on an upcoming order, or you may use the SPRING10 promo code separately on a future purchase. \n\nPlease let us know if you have any other questions!"}, {"model": "gemini-3.8-flash-high", "task": "support", "item": "support-15", "score": 1.0, "prompt_tokens": 655, "completion_tokens": 803, "reasoning_tokens": 673, "latency_s": 4.163, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "I understand your frustration, but under our policy, hardware returns are only accepted within 30 days of delivery, so we cannot issue a refund after 45 days. \n\nAs an alternative, if your laptop has a defect, it may qualify for a replacement under our 12-month hardware warranty. Additionally, if it is a working Orion-series device, you may trade it in for a store credit equal to 40% of its original price. \n\nIf you would like me to escalate your request to our Tier 2 support team for review, please share your order number and I will submit it right away."}, {"model": "gemini-3.8-flash-high", "task": "support", "item": "support-16", "score": 1.0, "prompt_tokens": 661, "completion_tokens": 497, "reasoning_tokens": 397, "latency_s": 3.273, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "Hello! Since your Orion X2 is under two years old and in working condition, it qualifies for our trade-in program. \n\nAccording to our policy, eligible Orion-series devices earn a trade-in credit equal to 40% of the original purchase price. Based on your original price of $900, you will receive a trade-in credit of **$360**. \n\nPlease let us know if you would like assistance starting the trade-in process!"}, {"model": "gemini-3.8-flash-high", "task": "support", "item": "support-17", "score": 1.0, "prompt_tokens": 654, "completion_tokens": 514, "reasoning_tokens": 421, "latency_s": 2.923, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=1/1", "output": "Yes, since your annual-plan invoice is over $500, you are eligible to pay on net-30 terms (within 30 days). \n\nHowever, our policy does not accept bank transfers. We only accept credit/debit cards and PayPal. You are welcome to complete your invoice payment within 30 days using either of those methods. \n\nPlease let us know if you have any questions or need help processing your payment!"}, {"model": "gemini-3.8-flash-high", "task": "support", "item": "support-18", "score": 1.0, "prompt_tokens": 636, "completion_tokens": 419, "reasoning_tokens": 349, "latency_s": 2.584, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=1/1", "output": "Hello! We do not currently accept Apple Pay. \n\nUnder our policy, we accept credit/debit cards and PayPal. Additionally, annual-plan invoices over $500 can be paid on net-30 terms. \n\nPlease let us know if you have any questions or need help completing your purchase with an accepted payment method!"}, {"model": "gemini-3.8-flash-high", "task": "support", "item": "support-19", "score": 1.0, "prompt_tokens": 643, "completion_tokens": 361, "reasoning_tokens": 310, "latency_s": 2.369, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=1/1", "output": "Hello! According to our policy, approved warranty replacements ship within 3 business days of approval. Since yours was approved yesterday, it is scheduled to ship within the next couple of business days. \n\nPlease let us know if you have any additional questions!"}, {"model": "gemini-3.8-flash-high", "task": "support", "item": "support-20", "score": 1.0, "prompt_tokens": 649, "completion_tokens": 345, "reasoning_tokens": 288, "latency_s": 2.552, "finish": "stop", "error": null, "attempts": 1, "note": "det=2/2 judge=2/2", "output": "Hello! Our support hours are Monday through Friday, 08:00–18:00 UTC. \n\nFor the Standard plan, our first-response target is within 24 hours. Please let us know if you have any questions or need further assistance!"}, {"model": "gemini-3.8-flash-high", "task": "summarize", "item": "summarize-02", "score": 1.0, "prompt_tokens": 293, "completion_tokens": 710, "reasoning_tokens": 636, "latency_s": 3.38, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Customer problem:** Invoices were sent to an old billing email.  \n**Root cause:** The billing contact was never updated after the company merger.  \n**Done:** The billing contact was updated, invoices were resent, and Oscar was shown where to find invoices (Settings > Billing).  \n**Next step:** Finance to confirm receipt (no date specified)."}, {"model": "gemini-3.8-flash-high", "task": "summarize", "item": "summarize-03", "score": 1.0, "prompt_tokens": 285, "completion_tokens": 756, "reasoning_tokens": 683, "latency_s": 3.808, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Problem:** Hana Morales reported that the barcode scanner pairs but scans nothing (ticket T-56158).  \n**Root cause:** Firmware 2.1 has a known bug.  \n**Done:** Noor provided invoice navigation details and shipped a replacement unit.  \n**Next step:** Customer to return the faulty unit using the prepaid label."}, {"model": "gemini-3.8-flash-high", "task": "summarize", "item": "summarize-01", "score": 1.0, "prompt_tokens": 288, "completion_tokens": 1162, "reasoning_tokens": 1069, "latency_s": 5.903, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Customer's problem:** Sync stopped after the v5.2 update.  \n**Root cause:** Corrupted local cache file.  \n**Done:** Noor provided invoice navigation (Settings > Billing), cleared the cache, and re-synced.  \n**Next step (Owner/Date):** Customer (Priya) to confirm sync works (pending as of 2027-07-15; no due date specified)."}, {"model": "gemini-3.8-flash-high", "task": "summarize", "item": "summarize-04", "score": 1.0, "prompt_tokens": 300, "completion_tokens": 886, "reasoning_tokens": 803, "latency_s": 4.062, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Customer's problem:** SSO login loops back to the sign-in page. \n**Root cause:** A 7-minute clock skew on the customer's identity provider. \n**What has been done:** Support reviewed logs, answered a billing question, and asked IT to sync NTP. \n**Next step:** Engineer to re-test the login after the fix (no date specified)."}, {"model": "gemini-3.8-flash-high", "task": "summarize", "item": "summarize-05", "score": 1.0, "prompt_tokens": 287, "completion_tokens": 783, "reasoning_tokens": 704, "latency_s": 4.188, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Customer Problem:** Monthly report emails arrive empty (Ticket T-72382).  \n**Root Cause:** The report filter referenced a deleted team.  \n**Done/Promised:** Noor guided the customer to invoices under Settings > Billing and rebuilt the filter against the active team.  \n**Next Step:** Agent to check the next scheduled send (specific date not provided)."}, {"model": "gemini-3.8-flash-high", "task": "summarize", "item": "summarize-07", "score": 1.0, "prompt_tokens": 295, "completion_tokens": 809, "reasoning_tokens": 741, "latency_s": 4.05, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Problem:** The mobile app logs users out every hour.  \n**Root cause:** Refresh tokens were mistakenly set to 60 minutes.  \n**Done:** Token lifetime was extended in a hotfix, and invoice navigation was provided.  \n**Next step:** Customer to update to the hotfix build (Owner: Customer)."}, {"model": "gemini-3.8-flash-high", "task": "summarize", "item": "summarize-06", "score": 1.0, "prompt_tokens": 282, "completion_tokens": 791, "reasoning_tokens": 722, "latency_s": 5.043, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Customer's Problem:** Farid Tran reported a double charge on their card. \n**Root Cause:** A duplicate webhook created two payment attempts. \n**Action Taken:** Leo refunded the duplicate payment and directed the customer to Settings > Billing for invoices. \n**Next Step:** The refund appears in 5–7 business days."}, {"model": "gemini-3.8-flash-high", "task": "summarize", "item": "summarize-08", "score": 1.0, "prompt_tokens": 293, "completion_tokens": 900, "reasoning_tokens": 798, "latency_s": 5.143, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Customer's Problem:** The customer's CSV import rejects dates (ticket T-53251).  \n**Root Cause:** The CSV file used DD/MM/YYYY format, but the importer expects ISO dates.  \n**Done/Promised:** Support directed the customer to invoices and provided a converter template.  \n**Next Step:** Customer (Kenji) to retry the import (no date specified; update from 2027-04-18)."}, {"model": "gemini-3.8-flash-high", "task": "summarize", "item": "summarize-09", "score": 1.0, "prompt_tokens": 285, "completion_tokens": 776, "reasoning_tokens": 685, "latency_s": 4.152, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "* **Customer’s problem:** Lucia Brandt reported that the shipment of a label printer is late (Ticket T-84399).\n* **Root cause:** A customs hold on the courier side.\n* **Done/promised:** Sam located invoices under Settings > Billing, arranged an express re-dispatch, and promised a tracking update.\n* **Next step:** Provide the promised tracking update (Owner: Sam; date not specified)."}, {"model": "gemini-3.8-flash-high", "task": "summarize", "item": "summarize-10", "score": 1.0, "prompt_tokens": 295, "completion_tokens": 785, "reasoning_tokens": 708, "latency_s": 4.069, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Problem:** API calls return 403 for customer Ravi Vogel’s new key. \n**Root Cause:** The key lacked the 'write' scope. \n**Done:** Support checked logs and re-issued the key with the write scope (and clarified where to find invoices). \n**Next Step:** Customer to confirm calls succeed (no due date specified)."}, {"model": "gemini-3.8-flash-high", "task": "summarize", "item": "summarize-11", "score": 1.0, "prompt_tokens": 302, "completion_tokens": 843, "reasoning_tokens": 776, "latency_s": 4.325, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Problem:** Sync stopped working after the v5.2 update.  \n**Root cause:** Corrupted local cache file.  \n**Done:** Shared invoice location (Settings > Billing), cleared the cache, and re-synced.  \n**Next step:** The customer (Elena Mori) needs to confirm sync works."}, {"model": "gemini-3.8-flash-high", "task": "summarize", "item": "summarize-12", "score": 1.0, "prompt_tokens": 304, "completion_tokens": 850, "reasoning_tokens": 777, "latency_s": 4.766, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Problem:** Invoices were sent to an old billing email. \n**Root cause:** The billing contact was never updated after the company merger. \n**Done:** Noor clarified invoice locations (Settings > Billing), updated the billing contact, and resent the invoices. \n**Next step:** Finance to confirm receipt (owner: finance; no date specified)."}, {"model": "gemini-3.8-flash-high", "task": "summarize", "item": "summarize-13", "score": 1.0, "prompt_tokens": 306, "completion_tokens": 715, "reasoning_tokens": 644, "latency_s": 4.173, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Customer Problem:** The barcode scanner pairs but scans nothing. \n**Root Cause:** A known bug in firmware 2.1. \n**Done/Promised:** Invoice navigation was provided, and a replacement unit was shipped. \n**Next Step:** Customer is to return the faulty unit using the prepaid label (no due date specified)."}, {"model": "gemini-3.8-flash-high", "task": "summarize", "item": "summarize-14", "score": 1.0, "prompt_tokens": 316, "completion_tokens": 783, "reasoning_tokens": 700, "latency_s": 4.001, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Problem:** SSO login loops back to the sign-in page, blocking 60 employees. \n**Root Cause:** A 7-minute clock skew on the customer's identity provider. \n**Done/Promised:** IT was asked to sync NTP, and invoice navigation was provided. \n**Next Step:** Engineer to re-test the login after the fix (date not specified)."}, {"model": "gemini-3.8-flash-high", "task": "summarize", "item": "summarize-15", "score": 1.0, "prompt_tokens": 297, "completion_tokens": 735, "reasoning_tokens": 674, "latency_s": 3.886, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Problem:** Monthly report emails arrive empty. \n**Root cause:** The report filter referenced a deleted team. \n**Done:** Leo provided the invoice location and rebuilt the filter against the active team. \n**Next step:** An agent to check the next scheduled send (no date specified)."}, {"model": "gemini-3.8-flash-high", "task": "summarize", "item": "summarize-16", "score": 1.0, "prompt_tokens": 306, "completion_tokens": 760, "reasoning_tokens": 686, "latency_s": 3.787, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Problem:** Amara reported a duplicate card charge. \n**Root cause:** A duplicate webhook created two payment attempts. \n**Done:** Leo refunded the duplicate payment and explained where to find invoices. \n**Next step:** The refund will appear for Amara within 5–7 business days from June 15, 2027."}, {"model": "gemini-3.8-flash-high", "task": "summarize", "item": "summarize-17", "score": 1.0, "prompt_tokens": 309, "completion_tokens": 1283, "reasoning_tokens": 1216, "latency_s": 5.296, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "* **Problem:** The mobile app logs users out every hour.\n* **Root cause:** Refresh tokens were mistakenly set to 60 minutes.\n* **Done:** Token lifetime was extended in a hotfix.\n* **Next step:** Customer to update to the hotfix build (Owner: customer, date not specified)."}, {"model": "gemini-3.8-flash-high", "task": "summarize", "item": "summarize-18", "score": 1.0, "prompt_tokens": 297, "completion_tokens": 890, "reasoning_tokens": 811, "latency_s": 4.066, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Problem:** The customer's CSV import rejects dates.  \n**Root Cause:** The uploaded file used DD/MM/YYYY format, but the importer expects ISO dates.  \n**Done:** Noor shared where to find invoices and provided a converter template.  \n**Next Step:** Customer to retry the import (logged on 2027-09-11)."}, {"model": "gemini-3.8-flash-high", "task": "summarize", "item": "summarize-19", "score": 1.0, "prompt_tokens": 300, "completion_tokens": 812, "reasoning_tokens": 737, "latency_s": 4.03, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Problem:** Label printer shipment is late (Ticket T-57676).  \n**Root Cause:** Customs hold on the courier side.  \n**Done/Promised:** Express re-dispatch was arranged, and a tracking update was promised.  \n**Next Step:** Provide the tracking update (Owner: Leo / support team, Date: unspecified)."}, {"model": "gemini-3.8-flash-high", "task": "email", "item": "email-01", "score": 0.9090909090909091, "prompt_tokens": 119, "completion_tokens": 516, "reasoning_tokens": 467, "latency_s": 2.948, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=6/7", "output": "Hi Tomas,\n\nI have approved a $25 shipping credit for your order, though we cannot issue a refund for the order itself. \n\nThe credit will be applied automatically within 2 business days. \n\nSam, Brightlane Support"}, {"model": "gemini-3.8-flash-high", "task": "email", "item": "email-02", "score": 1.0, "prompt_tokens": 131, "completion_tokens": 727, "reasoning_tokens": 662, "latency_s": 3.735, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=6/6", "output": "Hi Oscar,\n\nI have approved a full pro-rata refund of $108 for your annual plan. Since your purchase is 9 days old, your refund will arrive in 5-7 business days. \n\nWould you like me to switch you to the monthly plan? \n\nSam, Brightlane Support"}, {"model": "gemini-3.8-flash-high", "task": "email", "item": "email-03", "score": 1.0, "prompt_tokens": 127, "completion_tokens": 781, "reasoning_tokens": 729, "latency_s": 4.093, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=7/7", "output": "Hi Anke,\n\nYour account was suspended due to three failed payments. \n\nThe suspension will be lifted within 1 hour after you update your card at Settings > Billing. Please rest assured that no data was lost. \n\nSam, Brightlane Support"}, {"model": "gemini-3.8-flash-high", "task": "summarize", "item": "summarize-20", "score": 1.0, "prompt_tokens": 301, "completion_tokens": 1582, "reasoning_tokens": 1479, "latency_s": 7.352, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Problem:** Linh Berg reported API calls returning 403 errors when using a new key. \n\n**Root cause:** The key lacked the 'write' scope. \n\n**Actions taken:** Priya provided invoice navigation steps and re-issued the key with write scope on 2027-04-01. \n\n**Next step:** Customer (Linh Berg) to confirm calls succeed (set 2027-04-01; no due date specified)."}, {"model": "gemini-3.8-flash-high", "task": "email", "item": "email-04", "score": 0.9090909090909091, "prompt_tokens": 120, "completion_tokens": 657, "reasoning_tokens": 599, "latency_s": 3.582, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=6/7", "output": "Hi Kenji,\n\nWe will replace your headset at no cost to you, as we shipped the wrong item. \n\nWe are sending you a prepaid return label today. Once we receive your return, your replacement will ship within 3 business days. \n\nSam, Brightlane Support"}, {"model": "gemini-3.8-flash-high", "task": "email", "item": "email-05", "score": 1.0, "prompt_tokens": 132, "completion_tokens": 926, "reasoning_tokens": 868, "latency_s": 4.452, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=6/6", "output": "Hi Elena,\n\nSupport cannot edit past invoices, but an invoice with your VAT number can be generated under Settings > Billing > Invoices once your VAT ID is saved. \n\nPlease note that a re-issued invoice takes up to 1 business day.\n\nSam, Brightlane Support"}, {"model": "gemini-3.8-flash-high", "task": "email", "item": "email-06", "score": 0.9090909090909091, "prompt_tokens": 138, "completion_tokens": 728, "reasoning_tokens": 643, "latency_s": 4.215, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=6/7", "output": "Hi Ines,\n\nWe can restore your draft reports from the last 7 days. \n\nEngineering confirmed that a bug in version 5.2.1 caused drafts to be deleted. A permanent fix will ship in version 5.2.2 on 14 March. \n\nPlease reply with your account ID so we can locate your account and restore your drafts for you.\n\nSam, Brightlane Support"}, {"model": "gemini-3.8-flash-high", "task": "email", "item": "email-07", "score": 1.0, "prompt_tokens": 127, "completion_tokens": 602, "reasoning_tokens": 542, "latency_s": 4.062, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=6/6", "output": "Hi Felix,\n\nYes, you can receive a 20% student discount with a verified .edu email. \n\nYou can verify your email at brightlane.example/student. Please note that this discount cannot be combined with promo codes and is not retroactive.\n\nSam, Brightlane Support"}, {"model": "gemini-3.8-flash-high", "task": "email", "item": "email-08", "score": 1.0, "prompt_tokens": 126, "completion_tokens": 736, "reasoning_tokens": 670, "latency_s": 4.161, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=6/6", "output": "Hi Linh,\n\nPlease wait 48 hours before opening a claim for your package. \n\nOnce that time has passed, you can submit a claim at brightlane.example/claim. We will then investigate for 5 business days and will either reship your order or issue a refund.\n\nSam, Brightlane Support"}, {"model": "gemini-3.8-flash-high", "task": "email", "item": "email-10", "score": 1.0, "prompt_tokens": 138, "completion_tokens": 805, "reasoning_tokens": 719, "latency_s": 3.544, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=7/7", "output": "Hi Farid,\n\nYes, we support SAML SSO on our Business plan. \n\nThe Business plan is $18 per user per month with a minimum requirement of 25 users, so it will accommodate your team of 40. A 14-day free trial of the Business plan is available, and you can book a setup call at brightlane.example/setup.\n\nSam, Brightlane Support"}, {"model": "gemini-3.8-flash-high", "task": "email", "item": "email-09", "score": 0.9, "prompt_tokens": 133, "completion_tokens": 932, "reasoning_tokens": 858, "latency_s": 5.512, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=5/6", "output": "Hi Hana,\n\nA manager, Ana, will call you today between 14:00 and 16:00 UTC, and we are offering you a $20 goodwill credit. \n\nYour callback was missed due to an internal handover error. Ana will connect with you during that time window today to assist you.\n\nSam, Brightlane Support"}, {"model": "gemini-3.8-flash-high", "task": "email", "item": "email-12", "score": 1.0, "prompt_tokens": 112, "completion_tokens": 481, "reasoning_tokens": 427, "latency_s": 3.666, "finish": "stop", "error": null, "attempts": 1, "note": "det=3/3 judge=7/7", "output": "Hi Marcus,\n\nYour monthly plan cancellation has been confirmed, effective at the end of your current billing period on 28 April. \n\nYour access will continue until that date. Please note that there is no prorated refund. \n\nSam, Brightlane Support"}, {"model": "gemini-3.8-flash-high", "task": "email", "item": "email-11", "score": 1.0, "prompt_tokens": 132, "completion_tokens": 1124, "reasoning_tokens": 1055, "latency_s": 5.128, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=7/7", "output": "Hi Lucia,\n\nWe will need to evaluate the crack before we can make a coverage decision, as our warranty covers defects but not accidental damage. \n\nPlease send us your order number and 2 photos of the crack. Once we receive them, we will provide you with a decision within 2 business days.\n\nSam, Brightlane Support"}, {"model": "gemini-3.8-flash-high", "task": "email", "item": "email-15", "score": 1.0, "prompt_tokens": 137, "completion_tokens": 590, "reasoning_tokens": 526, "latency_s": 3.453, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=6/6", "output": "Hi Priya,\n\nOur Sales team handles bulk orders over 100 units, and Leo Park (leo.park@brightlane.example) will contact you within 1 business day regarding your 200-unit order. Additionally, our volume discount starts at 5%.\n\nSam, Brightlane Support"}, {"model": "gemini-3.8-flash-high", "task": "email", "item": "email-13", "score": 1.0, "prompt_tokens": 122, "completion_tokens": 591, "reasoning_tokens": 523, "latency_s": 5.521, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=6/6", "output": "Hi Jonas,\n\nWe have restarted your data export, and your new estimated completion time is within 6 hours. \n\nExports normally finish within 24 hours, but we found that your job had become stuck. Once the export is ready, your download link will be valid for 7 days. \n\nSam, Brightlane Support"}, {"model": "gemini-3.8-flash-high", "task": "email", "item": "email-16", "score": 1.0, "prompt_tokens": 129, "completion_tokens": 640, "reasoning_tokens": 568, "latency_s": 3.506, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=7/7", "output": "Hi Diego,\n\nWe are currently addressing a known incident (INC-2291) affecting latency in the EU region, and no action is needed on your end. \n\nMitigation is currently in progress. You can find the next update at 16:00 UTC on status.brightlane.example.\n\nSam, Brightlane Support"}, {"model": "gemini-3.8-flash-high", "task": "email", "item": "email-14", "score": 1.0, "prompt_tokens": 127, "completion_tokens": 824, "reasoning_tokens": 763, "latency_s": 4.7, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=6/6", "output": "Hi Maya,\n\nWe will reverse your VAT charge as soon as you update your billing address. \n\nVAT applies only to EU billing addresses, and your current billing address is set to Germany. Once you update it, the charge will be reversed within 5 business days.\n\nSam, Brightlane Support"}, {"model": "gemini-3.8-flash-high", "task": "email", "item": "email-17", "score": 1.0, "prompt_tokens": 117, "completion_tokens": 515, "reasoning_tokens": 462, "latency_s": 3.229, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=6/6", "output": "Hi Nora,\n\nYou can add a teammate by having an admin go to Settings > Team > Invite. \n\nPlease note that new seats are billed prorated for the rest of the month, and invitations expire after 7 days.\n\nSam, Brightlane Support"}, {"model": "gemini-3.8-flash-high", "task": "email", "item": "email-20", "score": 1.0, "prompt_tokens": 141, "completion_tokens": 567, "reasoning_tokens": 479, "latency_s": 2.863, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=7/7", "output": "Hi Amara,\n\nYour refund of $64.90 was issued on 2 March to your original card. \n\nBanks can take up to 7 business days to process the payment. For your reference, the transaction number is RF-55821. \n\nIf the funds are still missing after 7 days, please reply to this message and we will trace it for you.\n\nSam, Brightlane Support"}, {"model": "gemini-3.8-flash-high", "task": "email", "item": "email-18", "score": 1.0, "prompt_tokens": 129, "completion_tokens": 630, "reasoning_tokens": 561, "latency_s": 3.718, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=6/6", "output": "Hi Ravi,\n\nWe cannot accept a return for your monitor because hardware returns are only allowed within 30 days of purchase. \n\nAs a gesture of goodwill, I can offer you a $15 credit. Additionally, we can escalate your request to Tier 2 if you provide your order number. \n\nSam, Brightlane Support"}, {"model": "gemini-3.8-flash-high", "task": "email", "item": "email-19", "score": 1.0, "prompt_tokens": 134, "completion_tokens": 707, "reasoning_tokens": 620, "latency_s": 4.369, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=6/6", "output": "Hi Thao,\n\nOur support hours are Monday through Friday from 08:00 to 18:00 UTC, which is why our team is unavailable on weekends. \n\nIf you need weekend coverage, our Priority plan covers severity-1 issues 24/7. You can upgrade from the Standard plan to the Priority plan for an extra $49 per month. \n\nSam, Brightlane Support"}, {"model": "gemini-3.8-flash-high", "task": "translate", "item": "translate-02", "score": 1.0, "prompt_tokens": 45, "completion_tokens": 396, "reasoning_tokens": 372, "latency_s": 2.56, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "Vui lòng đặt lại mật khẩu của bạn trong vòng 24 giờ, nếu không liên kết sẽ hết hạn."}, {"model": "gemini-3.8-flash-high", "task": "translate", "item": "translate-01", "score": 1.0, "prompt_tokens": 54, "completion_tokens": 616, "reasoning_tokens": 581, "latency_s": 3.521, "finish": "stop", "error": null, "attempts": 1, "note": "det=3/3 judge=2/2", "output": "Đơn hàng #4821 của bạn sẽ được gửi đi vào ngày 14 tháng 3. Theo dõi đơn hàng tại brightlane.example/track."}, {"model": "gemini-3.8-flash-high", "task": "translate", "item": "translate-03", "score": 1.0, "prompt_tokens": 49, "completion_tokens": 585, "reasoning_tokens": 559, "latency_s": 2.935, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=3/3", "output": "Chúng tôi xin lỗi vì sự chậm trễ. Một khoản tín dụng $15 đã được cộng vào tài khoản của bạn."}, {"model": "gemini-3.8-flash-high", "task": "translate", "item": "translate-04", "score": 1.0, "prompt_tokens": 44, "completion_tokens": 468, "reasoning_tokens": 445, "latency_s": 3.155, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=3/3", "output": "Bảo hành bao gồm các lỗi trong 12 tháng nhưng không bao gồm hư hỏng do tai nạn."}, {"model": "gemini-3.8-flash-high", "task": "translate", "item": "translate-05", "score": 1.0, "prompt_tokens": 57, "completion_tokens": 471, "reasoning_tokens": 431, "latency_s": 2.687, "finish": "stop", "error": null, "attempts": 1, "note": "det=3/3 judge=2/2", "output": "Văn phòng của chúng tôi đóng cửa vào Chủ Nhật. Dịch vụ hỗ trợ hoạt động từ Thứ Hai đến Thứ Sáu, 8:00-18:00 UTC."}, {"model": "gemini-3.8-flash-high", "task": "translate", "item": "translate-06", "score": 1.0, "prompt_tokens": 46, "completion_tokens": 513, "reasoning_tokens": 487, "latency_s": 2.886, "finish": "stop", "error": null, "attempts": 1, "note": "det=0/0 judge=2/2", "output": "Để hủy gói đăng ký của bạn, hãy vào Cài đặt, sau đó chọn Thanh toán, rồi chọn Hủy gói."}, {"model": "gemini-3.8-flash-high", "task": "translate", "item": "translate-07", "score": 1.0, "prompt_tokens": 45, "completion_tokens": 673, "reasoning_tokens": 647, "latency_s": 3.586, "finish": "stop", "error": null, "attempts": 1, "note": "det=0/0 judge=3/3", "output": "Cảm ơn bạn đã gửi phản hồi. Chúng tôi sẽ chia sẻ thông tin này với đội ngũ sản phẩm của chúng tôi."}, {"model": "gemini-3.8-flash-high", "task": "translate", "item": "translate-08", "score": 1.0, "prompt_tokens": 44, "completion_tokens": 953, "reasoning_tokens": 931, "latency_s": 4.326, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "Hóa đơn của bạn được đính kèm. Hạn thanh toán là trong vòng 30 ngày."}, {"model": "gemini-3.8-flash-high", "task": "translate", "item": "translate-10", "score": 1.0, "prompt_tokens": 44, "completion_tokens": 406, "reasoning_tokens": 383, "latency_s": 3.021, "finish": "stop", "error": null, "attempts": 1, "note": "det=2/2 judge=3/3", "output": "Chào mừng bạn đến với Brightlane! Thời gian dùng thử miễn phí của bạn kéo dài 14 ngày."}, {"model": "gemini-3.8-flash-high", "task": "translate", "item": "translate-09", "score": 1.0, "prompt_tokens": 47, "completion_tokens": 634, "reasoning_tokens": 608, "latency_s": 4.66, "finish": "stop", "error": null, "attempts": 1, "note": "det=0/0 judge=3/3", "output": "Rất tiếc, sản phẩm này hiện đã hết hàng. Chúng tôi dự kiến sẽ có hàng mới sau hai tuần nữa."}, {"model": "gemini-3.8-flash-high", "task": "translate", "item": "translate-11", "score": 0.75, "prompt_tokens": 53, "completion_tokens": 896, "reasoning_tokens": 869, "latency_s": 4.85, "finish": "stop", "error": null, "attempts": 1, "note": "det=2/2 judge=1/2", "output": "Tu pedido #7715 se enviará el 9 de junio. Rastréalo en brightlane.example/track."}, {"model": "gemini-3.8-flash-high", "task": "translate", "item": "translate-13", "score": 1.0, "prompt_tokens": 49, "completion_tokens": 613, "reasoning_tokens": 594, "latency_s": 3.376, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=3/3", "output": "Lamentamos el retraso. Se ha añadido un crédito de $15 a su cuenta."}, {"model": "gemini-3.8-flash-high", "task": "translate", "item": "translate-14", "score": 1.0, "prompt_tokens": 44, "completion_tokens": 370, "reasoning_tokens": 354, "latency_s": 2.692, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "La garantía cubre defectos durante 12 meses, pero no daños accidentales."}, {"model": "gemini-3.8-flash-high", "task": "translate", "item": "translate-12", "score": 1.0, "prompt_tokens": 45, "completion_tokens": 1017, "reasoning_tokens": 995, "latency_s": 4.439, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "Por favor, restablezca su contraseña en un plazo de 24 horas o el enlace caducará."}, {"model": "gemini-3.8-flash-high", "task": "translate", "item": "translate-15", "score": 1.0, "prompt_tokens": 57, "completion_tokens": 727, "reasoning_tokens": 694, "latency_s": 3.701, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "Nuestra oficina está cerrada los domingos. El soporte está disponible de lunes a viernes, de 8:00 a 18:00 UTC."}, {"model": "gemini-3.8-flash-high", "task": "translate", "item": "translate-16", "score": 1.0, "prompt_tokens": 46, "completion_tokens": 507, "reasoning_tokens": 485, "latency_s": 3.656, "finish": "stop", "error": null, "attempts": 1, "note": "det=0/0 judge=2/2", "output": "Para cancelar tu suscripción, ve a Configuración, luego a Facturación y después a Cancelar plan."}, {"model": "gemini-3.8-flash-high", "task": "translate", "item": "translate-18", "score": 1.0, "prompt_tokens": 44, "completion_tokens": 784, "reasoning_tokens": 766, "latency_s": 3.757, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "Su factura está adjunta. El pago vence en un plazo de 30 días."}, {"model": "gemini-3.8-flash-high", "task": "translate", "item": "translate-17", "score": 1.0, "prompt_tokens": 45, "completion_tokens": 636, "reasoning_tokens": 622, "latency_s": 4.281, "finish": "stop", "error": null, "attempts": 1, "note": "det=0/0 judge=2/2", "output": "Gracias por sus comentarios. Los compartiremos con nuestro equipo de producto."}, {"model": "gemini-3.8-flash-high", "task": "translate", "item": "translate-19", "score": 1.0, "prompt_tokens": 47, "completion_tokens": 420, "reasoning_tokens": 402, "latency_s": 2.979, "finish": "stop", "error": null, "attempts": 1, "note": "det=0/0 judge=2/2", "output": "Lamentablemente, este artículo está agotado. Esperamos nuevas unidades en dos semanas."}, {"model": "gemini-3.8-flash-high", "task": "translate", "item": "translate-20", "score": 1.0, "prompt_tokens": 44, "completion_tokens": 349, "reasoning_tokens": 333, "latency_s": 3.221, "finish": "stop", "error": null, "attempts": 1, "note": "det=2/2 judge=3/3", "output": "¡Bienvenido a Brightlane! Tu prueba gratuita dura 14 días."}, {"model": "gemini-3.8-flash-high", "task": "rag", "item": "rag-01", "score": 1.0, "prompt_tokens": 284, "completion_tokens": 387, "reasoning_tokens": 343, "latency_s": 2.783, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "On the Standard plan, the limit is 600 requests per minute per API key [2]. When the limit is exceeded, the API returns HTTP 429 with a Retry-After header [2]."}, {"model": "gemini-3.8-flash-high", "task": "rag", "item": "rag-02", "score": 1.0, "prompt_tokens": 235, "completion_tokens": 327, "reasoning_tokens": 305, "latency_s": 2.54, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "No, you cannot. A project's region is chosen at creation and cannot be changed afterwards [3]."}, {"model": "gemini-3.8-flash-high", "task": "rag", "item": "rag-03", "score": 1.0, "prompt_tokens": 267, "completion_tokens": 274, "reasoning_tokens": 257, "latency_s": 2.202, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "On the Scale plan, audit logs are retained for 90 days [1]."}, {"model": "gemini-3.8-flash-high", "task": "rag", "item": "rag-04", "score": 1.0, "prompt_tokens": 267, "completion_tokens": 248, "reasoning_tokens": 235, "latency_s": 2.861, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "Webhook deliveries are retried up to 6 times [1]."}, {"model": "gemini-3.8-flash-high", "task": "rag", "item": "rag-05", "score": 1.0, "prompt_tokens": 240, "completion_tokens": 254, "reasoning_tokens": 235, "latency_s": 2.488, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "The longest expiry you can set on an API key is 730 days [4]."}, {"model": "gemini-3.8-flash-high", "task": "rag", "item": "rag-06", "score": 1.0, "prompt_tokens": 237, "completion_tokens": 285, "reasoning_tokens": 248, "latency_s": 2.664, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "No, you cannot. Single sign-on via SAML 2.0 is available only on the Scale plan [4]. Standard plans only support Google and GitHub login [4]."}, {"model": "gemini-3.8-flash-high", "task": "rag", "item": "rag-07", "score": 1.0, "prompt_tokens": 263, "completion_tokens": 247, "reasoning_tokens": 222, "latency_s": 2.063, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "You must use the multipart upload endpoint, as files larger than 100 MB are required to use it [4]."}, {"model": "gemini-3.8-flash-high", "task": "rag", "item": "rag-08", "score": 1.0, "prompt_tokens": 222, "completion_tokens": 324, "reasoning_tokens": 301, "latency_s": 2.035, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "A Standard customer can expect Kestrel support to reply within 8 business hours for severity-1 incidents [3]."}, {"model": "gemini-3.8-flash-high", "task": "rag", "item": "rag-09", "score": 1.0, "prompt_tokens": 239, "completion_tokens": 407, "reasoning_tokens": 370, "latency_s": 2.654, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "No, you cannot get it back. Deleted projects can only be restored within 14 days from the Trash; after 14 days, the data is permanently erased [4]."}, {"model": "gemini-3.8-flash-high", "task": "rag", "item": "rag-11", "score": 0.6666666666666666, "prompt_tokens": 246, "completion_tokens": 581, "reasoning_tokens": 537, "latency_s": 3.451, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=0.33 cite_f1=1.00", "output": "Scale seats cost $29 per seat per month, but there is a 10-seat minimum [4]. The context does not specify the exact cost for purchasing fewer than the 10-seat minimum."}, {"model": "gemini-3.8-flash-high", "task": "rag", "item": "rag-12", "score": 1.0, "prompt_tokens": 225, "completion_tokens": 253, "reasoning_tokens": 240, "latency_s": 3.015, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "The export download link is valid for 7 days [4]."}, {"model": "gemini-3.8-flash-high", "task": "rag", "item": "rag-13", "score": 0.8333333333333333, "prompt_tokens": 243, "completion_tokens": 402, "reasoning_tokens": 345, "latency_s": 2.333, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=0.67", "output": "You need to use the Scale plan, which provides a 120-second timeout, as the Standard plan only allows 30 seconds [1]. Additionally, ensure you do not use the Singapore region (ap-south), as it does not support Edge functions [4]."}, {"model": "gemini-3.8-flash-high", "task": "rag", "item": "rag-10", "score": 1.0, "prompt_tokens": 258, "completion_tokens": 245, "reasoning_tokens": 221, "latency_s": 5.406, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "On the Scale plan, Kestrel guarantees an uptime SLA of 99.99%, measured monthly [5]."}, {"model": "gemini-3.8-flash-high", "task": "rag", "item": "rag-14", "score": 1.0, "prompt_tokens": 231, "completion_tokens": 298, "reasoning_tokens": 280, "latency_s": 2.211, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "You can allow-list up to 50 CIDR ranges per project [4]."}, {"model": "gemini-3.8-flash-high", "task": "rag", "item": "rag-15", "score": 1.0, "prompt_tokens": 230, "completion_tokens": 247, "reasoning_tokens": 234, "latency_s": 2.032, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "A revoked key stops working within 60 seconds [4]."}, {"model": "gemini-3.8-flash-high", "task": "rag", "item": "rag-16", "score": 1.0, "prompt_tokens": 230, "completion_tokens": 364, "reasoning_tokens": 337, "latency_s": 2.252, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "No, the Python SDK does not work on Python 3.8. It requires Python 3.9 or newer [4]."}, {"model": "gemini-3.8-flash-high", "task": "rag", "item": "rag-17", "score": 1.0, "prompt_tokens": 220, "completion_tokens": 227, "reasoning_tokens": 211, "latency_s": 2.124, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "A free trial project is paused after 30 days of inactivity [1]."}, {"model": "gemini-3.8-flash-high", "task": "rag", "item": "rag-18", "score": 1.0, "prompt_tokens": 247, "completion_tokens": 265, "reasoning_tokens": 251, "latency_s": 2.016, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "Late payments incur a 1.5% monthly fee [3]."}, {"model": "gemini-3.8-flash-high", "task": "rag", "item": "rag-19", "score": 1.0, "prompt_tokens": 231, "completion_tokens": 304, "reasoning_tokens": 271, "latency_s": 2.135, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "The webhook signature is sent in the `X-Kestrel-Signature` header, and it is signed using the HMAC-SHA256 algorithm [1]."}, {"model": "gemini-3.8-flash-high", "task": "rag", "item": "rag-20", "score": 1.0, "prompt_tokens": 248, "completion_tokens": 256, "reasoning_tokens": 238, "latency_s": 2.347, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "No, the Singapore region (ap-south) does not support Edge functions [2]."}, {"model": "gemini-4-carbon-high", "task": "classify", "item": "classify-02", "score": 1.0, "prompt_tokens": 220, "completion_tokens": 14, "reasoning_tokens": 7, "latency_s": 5.388, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "technical_issue"}, {"model": "gemini-4-carbon-high", "task": "classify", "item": "classify-03", "score": 1.0, "prompt_tokens": 218, "completion_tokens": 7, "reasoning_tokens": null, "latency_s": 6.283, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "account_access"}, {"model": "gemini-4-carbon-high", "task": "classify", "item": "classify-04", "score": 1.0, "prompt_tokens": 216, "completion_tokens": 17, "reasoning_tokens": 10, "latency_s": 6.854, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "shipping_delivery"}, {"model": "gemini-4-carbon-high", "task": "classify", "item": "classify-05", "score": 1.0, "prompt_tokens": 218, "completion_tokens": 48, "reasoning_tokens": 41, "latency_s": 5.249, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "cancellation_refund"}, {"model": "gemini-4-carbon-high", "task": "classify", "item": "classify-01", "score": 1.0, "prompt_tokens": 217, "completion_tokens": 156, "reasoning_tokens": 151, "latency_s": 11.37, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "billing"}, {"model": "gemini-4-carbon-high", "task": "classify", "item": "classify-06", "score": 1.0, "prompt_tokens": 216, "completion_tokens": 147, "reasoning_tokens": 140, "latency_s": 5.664, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "feature_request"}, {"model": "gemini-4-carbon-high", "task": "classify", "item": "classify-07", "score": 1.0, "prompt_tokens": 223, "completion_tokens": 63, "reasoning_tokens": 56, "latency_s": 6.124, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "cancellation_refund"}, {"model": "gemini-4-carbon-high", "task": "classify", "item": "classify-08", "score": 1.0, "prompt_tokens": 222, "completion_tokens": 49, "reasoning_tokens": 44, "latency_s": 5.407, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "billing"}, {"model": "gemini-4-carbon-high", "task": "classify", "item": "classify-09", "score": 1.0, "prompt_tokens": 222, "completion_tokens": 63, "reasoning_tokens": 56, "latency_s": 5.252, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "account_access"}, {"model": "gemini-4-carbon-high", "task": "classify", "item": "classify-10", "score": 1.0, "prompt_tokens": 223, "completion_tokens": 43, "reasoning_tokens": 36, "latency_s": 4.966, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "technical_issue"}, {"model": "gemini-4-carbon-high", "task": "classify", "item": "classify-13", "score": 1.0, "prompt_tokens": 222, "completion_tokens": 7, "reasoning_tokens": null, "latency_s": 3.198, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "shipping_delivery"}, {"model": "gemini-4-carbon-high", "task": "classify", "item": "classify-12", "score": 1.0, "prompt_tokens": 223, "completion_tokens": 50, "reasoning_tokens": 43, "latency_s": 5.602, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "shipping_delivery"}, {"model": "gemini-4-carbon-high", "task": "classify", "item": "classify-14", "score": 1.0, "prompt_tokens": 217, "completion_tokens": 10, "reasoning_tokens": 5, "latency_s": 5.493, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "billing"}, {"model": "gemini-4-carbon-high", "task": "classify", "item": "classify-15", "score": 1.0, "prompt_tokens": 219, "completion_tokens": 15, "reasoning_tokens": 10, "latency_s": 6.231, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "other"}, {"model": "gemini-4-carbon-high", "task": "classify", "item": "classify-11", "score": 1.0, "prompt_tokens": 228, "completion_tokens": 602, "reasoning_tokens": 595, "latency_s": 13.239, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "feature_request"}, {"model": "gemini-4-carbon-high", "task": "classify", "item": "classify-17", "score": 1.0, "prompt_tokens": 219, "completion_tokens": 27, "reasoning_tokens": 20, "latency_s": 5.369, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "technical_issue"}, {"model": "gemini-4-carbon-high", "task": "classify", "item": "classify-16", "score": 1.0, "prompt_tokens": 222, "completion_tokens": 33, "reasoning_tokens": 26, "latency_s": 6.913, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "account_access"}, {"model": "gemini-4-carbon-high", "task": "classify", "item": "classify-20", "score": 1.0, "prompt_tokens": 221, "completion_tokens": 11, "reasoning_tokens": 6, "latency_s": 3.316, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "other"}, {"model": "gemini-4-carbon-high", "task": "classify", "item": "classify-19", "score": 1.0, "prompt_tokens": 218, "completion_tokens": 23, "reasoning_tokens": 16, "latency_s": 4.636, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "cancellation_refund"}, {"model": "gemini-4-carbon-high", "task": "extract", "item": "extract-02", "score": 1.0, "prompt_tokens": 278, "completion_tokens": 115, "reasoning_tokens": null, "latency_s": 4.309, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"name\": \"Tomas Vogel\",\n  \"company\": \"Quillstone Labs\",\n  \"email\": \"tomas.vogel@quillstone.example\",\n  \"phone\": \"+19867028226\",\n  \"date\": \"2027-09-27\",\n  \"amount\": 980,\n  \"currency\": \"USD\",\n  \"product\": \"Pulse Barcode Scanner\",\n  \"priority\": \"normal\"\n}"}, {"model": "gemini-4-carbon-high", "task": "extract", "item": "extract-01", "score": 1.0, "prompt_tokens": 281, "completion_tokens": 391, "reasoning_tokens": 272, "latency_s": 8.049, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"name\": \"Maya Okafor\",\n  \"company\": \"Harbor & Finch\",\n  \"email\": \"maya.okafor@harbor.example\",\n  \"phone\": \"+17248622681\",\n  \"date\": \"2027-02-11\",\n  \"amount\": 15000,\n  \"currency\": \"USD\",\n  \"product\": \"Echo Headset H2\",\n  \"priority\": \"low\"\n}"}, {"model": "gemini-4-carbon-high", "task": "extract", "item": "extract-03", "score": 1.0, "prompt_tokens": 291, "completion_tokens": 117, "reasoning_tokens": null, "latency_s": 5.428, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"name\": \"Linh Hale\",\n  \"company\": \"Brightwell Foods\",\n  \"email\": \"linh.hale@brightwell.example\",\n  \"phone\": \"+19017026148\",\n  \"date\": \"2027-02-15\",\n  \"amount\": 349.99,\n  \"currency\": \"USD\",\n  \"product\": \"Beacon Door Cam\",\n  \"priority\": \"high\"\n}"}, {"model": "gemini-4-carbon-high", "task": "extract", "item": "extract-04", "score": 1.0, "prompt_tokens": 292, "completion_tokens": 213, "reasoning_tokens": 97, "latency_s": 5.656, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"name\": \"Priya Lindqvist\",\n  \"company\": \"Nimbus Freight\",\n  \"email\": \"priya.lindqvist@nimbus.example\",\n  \"phone\": \"+12789406577\",\n  \"date\": \"2027-12-17\",\n  \"amount\": 15000,\n  \"currency\": \"USD\",\n  \"product\": \"Nimbus Label Printer\",\n  \"priority\": \"urgent\"\n}"}, {"model": "gemini-4-carbon-high", "task": "extract", "item": "extract-05", "score": 1.0, "prompt_tokens": 288, "completion_tokens": 193, "reasoning_tokens": 75, "latency_s": 7.656, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"name\": \"Oscar Haddad\",\n  \"company\": \"Alder Dental\",\n  \"email\": \"oscar.haddad@alder.example\",\n  \"phone\": \"+19337916062\",\n  \"date\": \"2027-03-21\",\n  \"amount\": 72.25,\n  \"currency\": \"USD\",\n  \"product\": \"Beacon Door Cam\",\n  \"priority\": \"low\"\n}"}, {"model": "gemini-4-carbon-high", "task": "extract", "item": "extract-06", "score": 1.0, "prompt_tokens": 273, "completion_tokens": 437, "reasoning_tokens": 321, "latency_s": 8.047, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"name\": \"Hana Tran\",\n  \"company\": \"Corvid Studio\",\n  \"email\": \"hana.tran@corvid.example\",\n  \"phone\": \"+17677102907\",\n  \"date\": \"2027-02-13\",\n  \"amount\": 15000,\n  \"currency\": \"EUR\",\n  \"product\": \"Vault NAS 8\",\n  \"priority\": \"normal\"\n}"}, {"model": "gemini-4-carbon-high", "task": "extract", "item": "extract-07", "score": 1.0, "prompt_tokens": 284, "completion_tokens": 424, "reasoning_tokens": 306, "latency_s": 8.013, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"name\": \"Diego Nguyen\",\n  \"company\": \"Marlow Textiles\",\n  \"email\": \"diego.nguyen@marlow.example\",\n  \"phone\": \"+442094861415\",\n  \"date\": \"2027-05-28\",\n  \"amount\": 1250.5,\n  \"currency\": \"GBP\",\n  \"product\": \"Atlas Router X4\",\n  \"priority\": \"high\"\n}"}, {"model": "gemini-4-carbon-high", "task": "extract", "item": "extract-08", "score": 1.0, "prompt_tokens": 288, "completion_tokens": 224, "reasoning_tokens": 104, "latency_s": 5.391, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"name\": \"Anke Quinn\",\n  \"company\": \"Tidewater Legal\",\n  \"email\": \"anke.quinn@tidewater.example\",\n  \"phone\": \"+442029998484\",\n  \"date\": \"2027-10-14\",\n  \"amount\": 349.99,\n  \"currency\": \"GBP\",\n  \"product\": \"Echo Headset H2\",\n  \"priority\": \"urgent\"\n}"}, {"model": "gemini-4-carbon-high", "task": "extract", "item": "extract-09", "score": 1.0, "prompt_tokens": 292, "completion_tokens": 124, "reasoning_tokens": null, "latency_s": 4.217, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"name\": \"Farid Costa\",\n  \"company\": \"Pinecone Robotics\",\n  \"email\": \"farid.costa@pinecone.example\",\n  \"phone\": \"+442088467585\",\n  \"date\": \"2027-07-22\",\n  \"amount\": 1250.5,\n  \"currency\": \"EUR\",\n  \"product\": \"Nimbus Label Printer\",\n  \"priority\": \"low\"\n}\n```"}, {"model": "gemini-4-carbon-high", "task": "extract", "item": "extract-10", "score": 1.0, "prompt_tokens": 278, "completion_tokens": 217, "reasoning_tokens": 96, "latency_s": 5.023, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"name\": \"Nora Raman\",\n  \"company\": \"Saffron Bistro Group\",\n  \"email\": \"nora.raman@saffron.example\",\n  \"phone\": \"+16697359020\",\n  \"date\": \"2027-03-21\",\n  \"amount\": 1250.5,\n  \"currency\": \"EUR\",\n  \"product\": \"Vault NAS 8\",\n  \"priority\": \"normal\"\n}"}, {"model": "gemini-4-carbon-high", "task": "extract", "item": "extract-11", "score": 1.0, "prompt_tokens": 295, "completion_tokens": 123, "reasoning_tokens": null, "latency_s": 6.844, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"name\": \"Kenji Mori\",\n  \"company\": \"Larkspur Energy\",\n  \"email\": \"kenji.mori@larkspur.example\",\n  \"phone\": \"+442057526188\",\n  \"date\": \"2027-08-26\",\n  \"amount\": 980,\n  \"currency\": \"EUR\",\n  \"product\": \"Echo Headset H2\",\n  \"priority\": \"high\"\n}\n```"}, {"model": "gemini-4-carbon-high", "task": "extract", "item": "extract-12", "score": 1.0, "prompt_tokens": 286, "completion_tokens": 391, "reasoning_tokens": 276, "latency_s": 8.208, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"name\": \"Lucia Berg\",\n  \"company\": \"Ironbark Builders\",\n  \"email\": \"lucia.berg@ironbark.example\",\n  \"phone\": \"+16902655365\",\n  \"date\": \"2027-03-14\",\n  \"amount\": 2400,\n  \"currency\": \"EUR\",\n  \"product\": \"Orbit Dock Pro\",\n  \"priority\": \"urgent\"\n}"}, {"model": "gemini-4-carbon-high", "task": "extract", "item": "extract-14", "score": 1.0, "prompt_tokens": 268, "completion_tokens": 214, "reasoning_tokens": 102, "latency_s": 5.775, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"name\": \"Elena Ferreira\",\n  \"company\": \"Cobalt Bakery\",\n  \"email\": \"elena.ferreira@cobalt.example\",\n  \"phone\": \"+14748846853\",\n  \"date\": \"2027-01-25\",\n  \"amount\": 980,\n  \"currency\": \"USD\",\n  \"product\": \"Tempo Time Clock\",\n  \"priority\": \"normal\"\n}"}, {"model": "gemini-4-carbon-high", "task": "extract", "item": "extract-13", "score": 1.0, "prompt_tokens": 278, "completion_tokens": 518, "reasoning_tokens": 403, "latency_s": 8.729, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"name\": \"Ravi Brandt\",\n  \"company\": \"Helio Print\",\n  \"email\": \"ravi.brandt@helio.example\",\n  \"phone\": \"+12006629955\",\n  \"date\": \"2027-08-01\",\n  \"amount\": 15000,\n  \"currency\": \"USD\",\n  \"product\": \"Orbit Dock Pro\",\n  \"priority\": \"low\"\n}"}, {"model": "gemini-4-carbon-high", "task": "extract", "item": "extract-15", "score": 1.0, "prompt_tokens": 292, "completion_tokens": 233, "reasoning_tokens": 115, "latency_s": 6.626, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"name\": \"Marcus Diallo\",\n  \"company\": \"Juniper Analytics\",\n  \"email\": \"marcus.diallo@juniper.example\",\n  \"phone\": \"+14286843149\",\n  \"date\": \"2027-12-05\",\n  \"amount\": 72.25,\n  \"currency\": \"GBP\",\n  \"product\": \"Nimbus Label Printer\",\n  \"priority\": \"high\"\n}"}, {"model": "gemini-4-carbon-high", "task": "extract", "item": "extract-16", "score": 1.0, "prompt_tokens": 295, "completion_tokens": 119, "reasoning_tokens": null, "latency_s": 7.651, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"name\": \"Thao Sato\",\n  \"company\": \"Redwood Cycles\",\n  \"email\": \"thao.sato@redwood.example\",\n  \"phone\": \"+18005139318\",\n  \"date\": \"2027-11-06\",\n  \"amount\": 349.99,\n  \"currency\": \"EUR\",\n  \"product\": \"Echo Headset H2\",\n  \"priority\": \"urgent\"\n}"}, {"model": "gemini-4-carbon-high", "task": "extract", "item": "extract-18", "score": 1.0, "prompt_tokens": 275, "completion_tokens": 411, "reasoning_tokens": 295, "latency_s": 7.975, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"name\": \"Jonas Weiss\",\n  \"company\": \"Opal Veterinary\",\n  \"email\": \"jonas.weiss@opal.example\",\n  \"phone\": \"+442035219513\",\n  \"date\": \"2027-06-04\",\n  \"amount\": 349.99,\n  \"currency\": \"USD\",\n  \"product\": \"Beacon Door Cam\",\n  \"priority\": \"normal\"\n}"}, {"model": "gemini-4-carbon-high", "task": "extract", "item": "extract-17", "score": 1.0, "prompt_tokens": 288, "completion_tokens": 326, "reasoning_tokens": 210, "latency_s": 12.132, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"name\": \"Ines Iyer\",\n  \"company\": \"Mistral Travel\",\n  \"email\": \"ines.iyer@mistral.example\",\n  \"phone\": \"+442067901422\",\n  \"date\": \"2027-01-04\",\n  \"amount\": 15000,\n  \"currency\": \"USD\",\n  \"product\": \"Beacon Door Cam\",\n  \"priority\": \"low\"\n}"}, {"model": "gemini-4-carbon-high", "task": "extract", "item": "extract-19", "score": 1.0, "prompt_tokens": 285, "completion_tokens": 121, "reasoning_tokens": null, "latency_s": 5.734, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"name\": \"Amara Morales\",\n  \"company\": \"Granite Logistics\",\n  \"email\": \"amara.morales@granite.example\",\n  \"phone\": \"+12717607539\",\n  \"date\": \"2027-04-22\",\n  \"amount\": 1250.5,\n  \"currency\": \"USD\",\n  \"product\": \"Lumen Display 27\",\n  \"priority\": \"high\"\n}"}, {"model": "gemini-4-carbon-high", "task": "extract", "item": "extract-20", "score": 1.0, "prompt_tokens": 285, "completion_tokens": 332, "reasoning_tokens": 217, "latency_s": 6.09, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"name\": \"Felix Petrova\",\n  \"company\": \"Fern Hotels\",\n  \"email\": \"felix.petrova@fern.example\",\n  \"phone\": \"+16629724088\",\n  \"date\": \"2027-09-27\",\n  \"amount\": 72.25,\n  \"currency\": \"EUR\",\n  \"product\": \"Atlas Router X4\",\n  \"priority\": \"urgent\"\n}"}, {"model": "gemini-4-carbon-high", "task": "invoice", "item": "invoice-01", "score": 1.0, "prompt_tokens": 328, "completion_tokens": 136, "reasoning_tokens": null, "latency_s": 6.086, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"invoice_number\": \"INV-2029-3683\",\n  \"vendor\": \"Kopernik Office Supply\",\n  \"invoice_date\": \"2027-09-05\",\n  \"due_date\": \"2027-09-20\",\n  \"currency\": \"USD\",\n  \"line_item_count\": 3,\n  \"subtotal\": 646.53,\n  \"tax_total\": 54.96,\n  \"total\": 701.49\n}"}, {"model": "gemini-4-carbon-high", "task": "invoice", "item": "invoice-02", "score": 1.0, "prompt_tokens": 386, "completion_tokens": 385, "reasoning_tokens": 248, "latency_s": 7.274, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"invoice_number\": \"INV-2027-4416\",\n  \"vendor\": \"Blue Heron Catering\",\n  \"invoice_date\": \"2027-08-16\",\n  \"due_date\": \"2027-08-16\",\n  \"currency\": \"GBP\",\n  \"line_item_count\": 5,\n  \"subtotal\": 1604.97,\n  \"tax_total\": 136.42,\n  \"total\": 1741.39\n}"}, {"model": "gemini-4-carbon-high", "task": "invoice", "item": "invoice-03", "score": 1.0, "prompt_tokens": 390, "completion_tokens": 300, "reasoning_tokens": 161, "latency_s": 7.123, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"invoice_number\": \"INV-2028-9030\",\n  \"vendor\": \"Tessellate Software GmbH\",\n  \"invoice_date\": \"2027-11-06\",\n  \"due_date\": \"2027-12-06\",\n  \"currency\": \"EUR\",\n  \"line_item_count\": 4,\n  \"subtotal\": 3603.30,\n  \"tax_total\": 756.69,\n  \"total\": 4359.99\n}"}, {"model": "gemini-4-carbon-high", "task": "invoice", "item": "invoice-04", "score": 1.0, "prompt_tokens": 350, "completion_tokens": 214, "reasoning_tokens": 80, "latency_s": 7.083, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"invoice_number\": \"INV-2029-4492\",\n  \"vendor\": \"Mango Courier Co.\",\n  \"invoice_date\": \"2027-11-18\",\n  \"due_date\": \"2027-12-03\",\n  \"currency\": \"USD\",\n  \"line_item_count\": 4,\n  \"subtotal\": 666.78,\n  \"tax_total\": 56.68,\n  \"total\": 723.46\n}"}, {"model": "gemini-4-carbon-high", "task": "invoice", "item": "invoice-06", "score": 1.0, "prompt_tokens": 381, "completion_tokens": 344, "reasoning_tokens": 206, "latency_s": 6.592, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"invoice_number\": \"INV-2027-9294\",\n  \"vendor\": \"Nordlys Cloud AB\",\n  \"invoice_date\": \"2027-10-28\",\n  \"due_date\": \"2027-12-12\",\n  \"currency\": \"EUR\",\n  \"line_item_count\": 4,\n  \"subtotal\": 1479.92,\n  \"tax_total\": 310.78,\n  \"total\": 1790.70\n}"}, {"model": "gemini-4-carbon-high", "task": "invoice", "item": "invoice-05", "score": 1.0, "prompt_tokens": 359, "completion_tokens": 217, "reasoning_tokens": 86, "latency_s": 9.948, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"invoice_number\": \"INV-2028-9735\",\n  \"vendor\": \"Solano Print House\",\n  \"invoice_date\": \"2027-02-10\",\n  \"due_date\": \"2027-03-27\",\n  \"currency\": \"USD\",\n  \"line_item_count\": 4,\n  \"subtotal\": 520.81,\n  \"tax_total\": 0,\n  \"total\": 520.81\n}"}, {"model": "gemini-4-carbon-high", "task": "invoice", "item": "invoice-07", "score": 1.0, "prompt_tokens": 361, "completion_tokens": 138, "reasoning_tokens": null, "latency_s": 5.791, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"invoice_number\": \"INV-2028-4882\",\n  \"vendor\": \"Pioneer Cleaning Services\",\n  \"invoice_date\": \"2027-06-02\",\n  \"due_date\": \"2027-06-02\",\n  \"currency\": \"USD\",\n  \"line_item_count\": 4,\n  \"subtotal\": 5540.00,\n  \"tax_total\": 1052.60,\n  \"total\": 6592.60\n}"}, {"model": "gemini-4-carbon-high", "task": "invoice", "item": "invoice-09", "score": 1.0, "prompt_tokens": 395, "completion_tokens": 136, "reasoning_tokens": null, "latency_s": 4.766, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"invoice_number\": \"INV-2029-2169\",\n  \"vendor\": \"Maple & Oak Furniture\",\n  \"invoice_date\": \"2027-06-14\",\n  \"due_date\": \"2027-06-14\",\n  \"currency\": \"EUR\",\n  \"line_item_count\": 5,\n  \"subtotal\": 827.94,\n  \"tax_total\": 157.31,\n  \"total\": 985.25\n}"}, {"model": "gemini-4-carbon-high", "task": "invoice", "item": "invoice-10", "score": 1.0, "prompt_tokens": 333, "completion_tokens": 219, "reasoning_tokens": 77, "latency_s": 4.775, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2028-8966\",\n  \"vendor\": \"Kite Security Systems\",\n  \"invoice_date\": \"2027-08-14\",\n  \"due_date\": \"2027-09-28\",\n  \"currency\": \"GBP\",\n  \"line_item_count\": 3,\n  \"subtotal\": 907.47,\n  \"tax_total\": 181.49,\n  \"total\": 1088.96\n}\n```"}, {"model": "gemini-4-carbon-high", "task": "invoice", "item": "invoice-08", "score": 1.0, "prompt_tokens": 328, "completion_tokens": 209, "reasoning_tokens": 71, "latency_s": 7.819, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"invoice_number\": \"INV-2027-1944\",\n  \"vendor\": \"Zephyr Analytics Ltd\",\n  \"invoice_date\": \"2027-03-20\",\n  \"due_date\": \"2027-04-19\",\n  \"currency\": \"USD\",\n  \"line_item_count\": 2,\n  \"subtotal\": 1116.63,\n  \"tax_total\": 111.66,\n  \"total\": 1228.29\n}"}, {"model": "gemini-4-carbon-high", "task": "invoice", "item": "invoice-11", "score": 1.0, "prompt_tokens": 350, "completion_tokens": 219, "reasoning_tokens": 83, "latency_s": 8.223, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"invoice_number\": \"INV-2029-5301\",\n  \"vendor\": \"Kopernik Office Supply\",\n  \"invoice_date\": \"2027-01-22\",\n  \"due_date\": \"2027-02-21\",\n  \"currency\": \"USD\",\n  \"line_item_count\": 3,\n  \"subtotal\": 1947.9,\n  \"tax_total\": 370.1,\n  \"total\": 2318.0\n}"}, {"model": "gemini-4-carbon-high", "task": "invoice", "item": "invoice-12", "score": 1.0, "prompt_tokens": 397, "completion_tokens": 232, "reasoning_tokens": 97, "latency_s": 7.046, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"invoice_number\": \"INV-2028-5730\",\n  \"vendor\": \"Blue Heron Catering\",\n  \"invoice_date\": \"2027-04-12\",\n  \"due_date\": \"2027-05-27\",\n  \"currency\": \"EUR\",\n  \"line_item_count\": 5,\n  \"subtotal\": 689.02,\n  \"tax_total\": 130.91,\n  \"total\": 819.93\n}"}, {"model": "gemini-4-carbon-high", "task": "invoice", "item": "invoice-13", "score": 1.0, "prompt_tokens": 306, "completion_tokens": 223, "reasoning_tokens": 88, "latency_s": 5.581, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2027-4999\",\n  \"vendor\": \"Tessellate Software GmbH\",\n  \"invoice_date\": \"2027-06-18\",\n  \"due_date\": \"2027-08-02\",\n  \"currency\": \"USD\",\n  \"line_item_count\": 2,\n  \"subtotal\": 453.3,\n  \"tax_total\": 0,\n  \"total\": 453.3\n}\n```"}, {"model": "gemini-4-carbon-high", "task": "invoice", "item": "invoice-14", "score": 1.0, "prompt_tokens": 328, "completion_tokens": 200, "reasoning_tokens": 64, "latency_s": 5.611, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"invoice_number\": \"INV-2028-6335\",\n  \"vendor\": \"Mango Courier Co.\",\n  \"invoice_date\": \"2027-09-17\",\n  \"due_date\": \"2027-10-02\",\n  \"currency\": \"USD\",\n  \"line_item_count\": 2,\n  \"subtotal\": 1767.8,\n  \"tax_total\": 150.26,\n  \"total\": 1918.06\n}"}, {"model": "gemini-4-carbon-high", "task": "invoice", "item": "invoice-15", "score": 1.0, "prompt_tokens": 360, "completion_tokens": 262, "reasoning_tokens": 119, "latency_s": 6.322, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "```json\n{\n  \"invoice_number\": \"INV-2028-0781\",\n  \"vendor\": \"Solano Print House\",\n  \"invoice_date\": \"2027-12-19\",\n  \"due_date\": \"2028-01-03\",\n  \"currency\": \"EUR\",\n  \"line_item_count\": 3,\n  \"subtotal\": 2256.65,\n  \"tax_total\": 428.76,\n  \"total\": 2685.41\n}\n```"}, {"model": "gemini-4-carbon-high", "task": "invoice", "item": "invoice-16", "score": 1.0, "prompt_tokens": 390, "completion_tokens": 253, "reasoning_tokens": 117, "latency_s": 8.087, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"invoice_number\": \"INV-2029-7964\",\n  \"vendor\": \"Nordlys Cloud AB\",\n  \"invoice_date\": \"2027-07-12\",\n  \"due_date\": \"2027-07-27\",\n  \"currency\": \"USD\",\n  \"line_item_count\": 6,\n  \"subtotal\": 807.10,\n  \"tax_total\": 153.35,\n  \"total\": 960.45\n}"}, {"model": "gemini-4-carbon-high", "task": "invoice", "item": "invoice-17", "score": 1.0, "prompt_tokens": 322, "completion_tokens": 134, "reasoning_tokens": null, "latency_s": 6.458, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"invoice_number\": \"INV-2027-2172\",\n  \"vendor\": \"Pioneer Cleaning Services\",\n  \"invoice_date\": \"2027-02-11\",\n  \"due_date\": \"2027-02-11\",\n  \"currency\": \"USD\",\n  \"line_item_count\": 2,\n  \"subtotal\": 458.31,\n  \"tax_total\": 45.83,\n  \"total\": 504.14\n}"}, {"model": "gemini-4-carbon-high", "task": "invoice", "item": "invoice-19", "score": 1.0, "prompt_tokens": 379, "completion_tokens": 222, "reasoning_tokens": 84, "latency_s": 5.814, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"invoice_number\": \"INV-2028-8394\",\n  \"vendor\": \"Maple & Oak Furniture\",\n  \"invoice_date\": \"2027-09-11\",\n  \"due_date\": \"2027-10-26\",\n  \"currency\": \"USD\",\n  \"line_item_count\": 5,\n  \"subtotal\": 4942.43,\n  \"tax_total\": 939.06,\n  \"total\": 5881.49\n}"}, {"model": "gemini-4-carbon-high", "task": "invoice", "item": "invoice-18", "score": 1.0, "prompt_tokens": 375, "completion_tokens": 236, "reasoning_tokens": 100, "latency_s": 8.1, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"invoice_number\": \"INV-2028-2081\",\n  \"vendor\": \"Zephyr Analytics Ltd\",\n  \"invoice_date\": \"2027-09-17\",\n  \"due_date\": \"2027-10-02\",\n  \"currency\": \"EUR\",\n  \"line_item_count\": 4,\n  \"subtotal\": 967.5,\n  \"tax_total\": 203.18,\n  \"total\": 1170.68\n}"}, {"model": "gemini-4-carbon-high", "task": "invoice", "item": "invoice-20", "score": 1.0, "prompt_tokens": 356, "completion_tokens": 244, "reasoning_tokens": 109, "latency_s": 6.157, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"invoice_number\": \"INV-2029-2190\",\n  \"vendor\": \"Kite Security Systems\",\n  \"invoice_date\": \"2027-07-09\",\n  \"due_date\": \"2027-08-23\",\n  \"currency\": \"USD\",\n  \"line_item_count\": 4,\n  \"subtotal\": 257.55,\n  \"tax_total\": 48.93,\n  \"total\": 306.48\n}"}, {"model": "gemini-4-carbon-high", "task": "sql", "item": "sql-01", "score": 1.0, "prompt_tokens": 240, "completion_tokens": 42, "reasoning_tokens": 25, "latency_s": 5.504, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT plan, COUNT(*) AS count FROM customers GROUP BY plan;"}, {"model": "gemini-4-carbon-high", "task": "sql", "item": "sql-02", "score": 1.0, "prompt_tokens": 242, "completion_tokens": 38, "reasoning_tokens": 19, "latency_s": 6.308, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT name FROM customers WHERE country = 'VN' ORDER BY name ASC;"}, {"model": "gemini-4-carbon-high", "task": "sql", "item": "sql-03", "score": 1.0, "prompt_tokens": 247, "completion_tokens": 66, "reasoning_tokens": 44, "latency_s": 4.745, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT ROUND(AVG(price), 2) FROM products WHERE category = 'hardware';"}, {"model": "gemini-4-carbon-high", "task": "sql", "item": "sql-05", "score": 1.0, "prompt_tokens": 240, "completion_tokens": 156, "reasoning_tokens": 93, "latency_s": 5.022, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT ROUND(SUM(oi.qty * p.price), 2) AS total_revenue FROM orders o JOIN order_items oi ON o.id = oi.order_id JOIN products p ON oi.product_id = p.id WHERE o.status = 'paid';"}, {"model": "gemini-4-carbon-high", "task": "sql", "item": "sql-04", "score": 1.0, "prompt_tokens": 245, "completion_tokens": 226, "reasoning_tokens": 202, "latency_s": 8.267, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT COUNT(*) FROM orders WHERE order_date LIKE '2026-06-%';"}, {"model": "gemini-4-carbon-high", "task": "sql", "item": "sql-06", "score": 1.0, "prompt_tokens": 239, "completion_tokens": 56, "reasoning_tokens": 18, "latency_s": 6.504, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT c.name FROM customers c LEFT JOIN orders o ON c.id = o.customer_id WHERE o.id IS NULL ORDER BY c.name ASC;"}, {"model": "gemini-4-carbon-high", "task": "sql", "item": "sql-09", "score": 1.0, "prompt_tokens": 241, "completion_tokens": 133, "reasoning_tokens": 83, "latency_s": 5.019, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT c.name FROM customers c JOIN orders o ON c.id = o.customer_id GROUP BY c.id, c.name HAVING COUNT(o.id) >= 4 ORDER BY c.name ASC;"}, {"model": "gemini-4-carbon-high", "task": "sql", "item": "sql-08", "score": 1.0, "prompt_tokens": 245, "completion_tokens": 514, "reasoning_tokens": 443, "latency_s": 10.708, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT p.category, ROUND(SUM(oi.qty * p.price), 2) AS revenue FROM products p JOIN order_items oi ON p.id = oi.product_id JOIN orders o ON oi.order_id = o.id WHERE o.status = 'paid' GROUP BY p.category;"}, {"model": "gemini-4-carbon-high", "task": "sql", "item": "sql-07", "score": 1.0, "prompt_tokens": 254, "completion_tokens": 658, "reasoning_tokens": 567, "latency_s": 14.9, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT p.name, COALESCE(SUM(CASE WHEN o.status = 'paid' THEN oi.qty ELSE 0 END), 0) AS units FROM products p LEFT JOIN order_items oi ON p.id = oi.product_id LEFT JOIN orders o ON oi.order_id = o.id GROUP BY p.id, p.name ORDER BY units DESC, p.name ASC LIMIT 3;"}, {"model": "gemini-4-carbon-high", "task": "sql", "item": "sql-10", "score": 1.0, "prompt_tokens": 236, "completion_tokens": 52, "reasoning_tokens": 31, "latency_s": 6.814, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT COUNT(DISTINCT customer_id) FROM orders WHERE status = 'refunded';"}, {"model": "gemini-4-carbon-high", "task": "sql", "item": "sql-11", "score": 1.0, "prompt_tokens": 245, "completion_tokens": 107, "reasoning_tokens": 50, "latency_s": 6.701, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT p.name FROM products p LEFT JOIN order_items oi ON p.id = oi.product_id GROUP BY p.id, p.name HAVING COUNT(DISTINCT oi.order_id) < 10 ORDER BY p.name ASC;"}, {"model": "gemini-4-carbon-high", "task": "sql", "item": "sql-12", "score": 1.0, "prompt_tokens": 246, "completion_tokens": 248, "reasoning_tokens": 181, "latency_s": 8.247, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT ROUND(AVG(total_qty), 2) FROM (SELECT COALESCE(SUM(oi.qty), 0) AS total_qty FROM orders o LEFT JOIN order_items oi ON o.id = oi.order_id WHERE o.status = 'paid' GROUP BY o.id);"}, {"model": "gemini-4-carbon-high", "task": "sql", "item": "sql-13", "score": 1.0, "prompt_tokens": 246, "completion_tokens": 665, "reasoning_tokens": 561, "latency_s": 11.068, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT c.name, ROUND(SUM(oi.qty * p.price), 2) AS revenue FROM customers c JOIN orders o ON c.id = o.customer_id JOIN order_items oi ON o.id = oi.order_id JOIN products p ON oi.product_id = p.id WHERE o.status = 'paid' GROUP BY c.id, c.name ORDER BY SUM(oi.qty * p.price) DESC LIMIT 1;"}, {"model": "gemini-4-carbon-high", "task": "sql", "item": "sql-14", "score": 1.0, "prompt_tokens": 253, "completion_tokens": 157, "reasoning_tokens": 86, "latency_s": 8.162, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT strftime('%Y-%m', order_date) AS month, COUNT(*) AS count FROM orders WHERE status = 'paid' AND order_date >= '2026-01-01' AND order_date < '2027-01-01' GROUP BY month ORDER BY month;"}, {"model": "gemini-4-carbon-high", "task": "sql", "item": "sql-15", "score": 1.0, "prompt_tokens": 254, "completion_tokens": 99, "reasoning_tokens": 46, "latency_s": 5.618, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT name FROM customers WHERE plan = 'pro' AND signup_date >= '2026-01-01' AND signup_date <= '2026-06-30' ORDER BY name ASC;"}, {"model": "gemini-4-carbon-high", "task": "sql", "item": "sql-16", "score": 1.0, "prompt_tokens": 245, "completion_tokens": 276, "reasoning_tokens": 196, "latency_s": 7.328, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT COUNT(*) FROM (SELECT o.id FROM orders o JOIN order_items oi ON o.id = oi.order_id JOIN products p ON oi.product_id = p.id WHERE o.status = 'paid' AND p.category IN ('hardware', 'software') GROUP BY o.id HAVING COUNT(DISTINCT p.category) = 2);"}, {"model": "gemini-4-carbon-high", "task": "sql", "item": "sql-18", "score": 1.0, "prompt_tokens": 245, "completion_tokens": 186, "reasoning_tokens": 141, "latency_s": 6.163, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT category, name FROM (SELECT category, name, ROW_NUMBER() OVER (PARTITION BY category ORDER BY price DESC, id) AS rn FROM products) WHERE rn = 1 ORDER BY category;"}, {"model": "gemini-4-carbon-high", "task": "sql", "item": "sql-17", "score": 1.0, "prompt_tokens": 261, "completion_tokens": 314, "reasoning_tokens": 264, "latency_s": 7.478, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT c.country, COUNT(DISTINCT c.id) AS customers, COUNT(o.id) AS orders FROM customers c LEFT JOIN orders o ON c.id = o.customer_id GROUP BY c.country;"}, {"model": "gemini-4-carbon-high", "task": "sql", "item": "sql-19", "score": 1.0, "prompt_tokens": 264, "completion_tokens": 327, "reasoning_tokens": 268, "latency_s": 6.926, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT c.name, MAX(o.order_date) AS date FROM customers c LEFT JOIN orders o ON c.id = o.customer_id WHERE c.plan = 'team' GROUP BY c.id, c.name ORDER BY c.name;"}, {"model": "gemini-4-carbon-high", "task": "sql", "item": "sql-20", "score": 1.0, "prompt_tokens": 250, "completion_tokens": 153, "reasoning_tokens": 130, "latency_s": 6.847, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT country, COUNT(*) AS count FROM customers GROUP BY country HAVING COUNT(*) > 3;"}, {"model": "gemini-4-carbon-high", "task": "route", "item": "route-01", "score": 1.0, "prompt_tokens": 312, "completion_tokens": 46, "reasoning_tokens": 34, "latency_s": 7.211, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"lookup_order\"}"}, {"model": "gemini-4-carbon-high", "task": "route", "item": "route-02", "score": 1.0, "prompt_tokens": 309, "completion_tokens": 41, "reasoning_tokens": 29, "latency_s": 6.759, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"search_kb\"}"}, {"model": "gemini-4-carbon-high", "task": "route", "item": "route-04", "score": 1.0, "prompt_tokens": 316, "completion_tokens": 47, "reasoning_tokens": 35, "latency_s": 5.723, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"refund_payment\"}"}, {"model": "gemini-4-carbon-high", "task": "route", "item": "route-03", "score": 1.0, "prompt_tokens": 311, "completion_tokens": 12, "reasoning_tokens": null, "latency_s": 8.239, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"get_invoice\"}"}, {"model": "gemini-4-carbon-high", "task": "route", "item": "route-05", "score": 1.0, "prompt_tokens": 314, "completion_tokens": 100, "reasoning_tokens": 88, "latency_s": 6.708, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"schedule_meeting\"}"}, {"model": "gemini-4-carbon-high", "task": "route", "item": "route-06", "score": 0.0, "prompt_tokens": 316, "completion_tokens": 165, "reasoning_tokens": 152, "latency_s": 6.382, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"escalate_human\"}"}, {"model": "gemini-4-carbon-high", "task": "route", "item": "route-07", "score": 1.0, "prompt_tokens": 319, "completion_tokens": 23, "reasoning_tokens": 10, "latency_s": 7.71, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"escalate_human\"}"}, {"model": "gemini-4-carbon-high", "task": "route", "item": "route-09", "score": 1.0, "prompt_tokens": 305, "completion_tokens": 51, "reasoning_tokens": 38, "latency_s": 4.031, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"ask_clarification\"}"}, {"model": "gemini-4-carbon-high", "task": "route", "item": "route-08", "score": 1.0, "prompt_tokens": 323, "completion_tokens": 90, "reasoning_tokens": 78, "latency_s": 5.674, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"update_address\"}"}, {"model": "gemini-4-carbon-high", "task": "route", "item": "route-11", "score": 1.0, "prompt_tokens": 316, "completion_tokens": 12, "reasoning_tokens": null, "latency_s": 3.704, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"send_email\"}"}, {"model": "gemini-4-carbon-high", "task": "route", "item": "route-10", "score": 1.0, "prompt_tokens": 311, "completion_tokens": 30, "reasoning_tokens": 18, "latency_s": 4.935, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"search_kb\"}"}, {"model": "gemini-4-carbon-high", "task": "route", "item": "route-14", "score": 1.0, "prompt_tokens": 323, "completion_tokens": 43, "reasoning_tokens": 31, "latency_s": 3.824, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"create_ticket\"}"}, {"model": "gemini-4-carbon-high", "task": "route", "item": "route-12", "score": 1.0, "prompt_tokens": 305, "completion_tokens": 101, "reasoning_tokens": 88, "latency_s": 6.818, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"ask_clarification\"}"}, {"model": "gemini-4-carbon-high", "task": "route", "item": "route-13", "score": 1.0, "prompt_tokens": 315, "completion_tokens": 33, "reasoning_tokens": 21, "latency_s": 4.641, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"lookup_order\"}"}, {"model": "gemini-4-carbon-high", "task": "route", "item": "route-15", "score": 1.0, "prompt_tokens": 329, "completion_tokens": 97, "reasoning_tokens": 84, "latency_s": 4.206, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"escalate_human\"}"}, {"model": "gemini-4-carbon-high", "task": "route", "item": "route-17", "score": 1.0, "prompt_tokens": 316, "completion_tokens": 62, "reasoning_tokens": 50, "latency_s": 4.467, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"get_invoice\"}"}, {"model": "gemini-4-carbon-high", "task": "route", "item": "route-18", "score": 1.0, "prompt_tokens": 308, "completion_tokens": 25, "reasoning_tokens": 13, "latency_s": 5.457, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"search_kb\"}"}, {"model": "gemini-4-carbon-high", "task": "route", "item": "route-16", "score": 1.0, "prompt_tokens": 315, "completion_tokens": 172, "reasoning_tokens": 160, "latency_s": 10.436, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"schedule_meeting\"}"}, {"model": "gemini-4-carbon-high", "task": "route", "item": "route-19", "score": 1.0, "prompt_tokens": 314, "completion_tokens": 36, "reasoning_tokens": 24, "latency_s": 10.244, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"send_email\"}"}, {"model": "gemini-4-carbon-high", "task": "route", "item": "route-20", "score": 1.0, "prompt_tokens": 308, "completion_tokens": 51, "reasoning_tokens": 38, "latency_s": 6.318, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"ask_clarification\"}"}, {"model": "gemini-4-carbon-high", "task": "support", "item": "support-01", "score": 1.0, "prompt_tokens": 692, "completion_tokens": 512, "reasoning_tokens": 352, "latency_s": 10.536, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=3/3", "output": "Hello! Thank you for reaching out to Brightlane Support.\n\nYes, you can return the keyboard within 30 days of delivery, provided it is unused and in its original packaging. Because the item has been opened and is not defective, our policy does not allow a full refund. Instead, you will receive your purchase price minus:\n- A **15% restocking fee** for opened hardware\n- A **$7.50 return shipping label fee**\n\nYour refund will be issued to your original payment method 5–7 business days after we receive the keyboard. \n\nPlease share your order number if you would like to start the return—or if the keyboard has been used and you'd like me to escalate your request to Tier 2!"}, {"model": "gemini-4-carbon-high", "task": "support", "item": "support-02", "score": 1.0, "prompt_tokens": 680, "completion_tokens": 306, "reasoning_tokens": 158, "latency_s": 7.533, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "I am so sorry to hear your headset arrived defective! You do not need to pay anything to send it back. \n\nUnder our policy, return shipping is completely free for defective items, and the 15% restocking fee for opened hardware is waived. \n\nIf you are within 30 days of delivery and prefer a refund, it will be issued to your original payment method 5–7 business days after we receive the headset. Alternatively, since hardware is covered by a 12-month warranty, we can send an approved replacement within 3 business days. \n\nPlease share your order number and let me know if you prefer a refund or a replacement so we can get this started!"}, {"model": "gemini-4-carbon-high", "task": "support", "item": "support-03", "score": 1.0, "prompt_tokens": 676, "completion_tokens": 245, "reasoning_tokens": 129, "latency_s": 9.217, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=3/3", "output": "Thank you for reaching out to Brightlane Support. \n\nUnder our policy, software licenses are only eligible for a refund within 14 days of purchase. Because your license was purchased three weeks ago, I am unable to issue or promise a refund.\n\nHowever, I would be happy to offer you a goodwill credit of up to $20 on your account. Alternatively, if you can provide your order number, I can escalate your request to our Tier 2 team for further review. \n\nPlease let me know how you would like to proceed!"}, {"model": "gemini-4-carbon-high", "task": "support", "item": "support-04", "score": 1.0, "prompt_tokens": 686, "completion_tokens": 157, "reasoning_tokens": 63, "latency_s": 5.766, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "Hello! Thank you for reaching out to Brightlane support. \n\nUnder our policy, we do not offer prorated refunds for the remainder of the month on monthly plans. However, you can still cancel your plan today—your cancellation will simply take effect at the end of your current billing period, allowing you to continue using your subscription until then without being charged again. \n\nPlease let me know if you need any assistance with cancelling your plan!"}, {"model": "gemini-4-carbon-high", "task": "support", "item": "support-05", "score": 1.0, "prompt_tokens": 684, "completion_tokens": 173, "reasoning_tokens": 72, "latency_s": 5.892, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=1/1", "output": "Hello! Thank you for reaching out to Brightlane Support. \n\nSince you purchased your annual plan 12 days ago—which is within 30 days of purchase—you are eligible for a pro-rata refund upon cancellation. Please note that a full refund is not available under our policy, only the pro-rata amount for the unused portion of your plan.\n\nPlease share your order number or account details if you would like me to assist you with cancelling your plan!"}, {"model": "gemini-4-carbon-high", "task": "support", "item": "support-06", "score": 1.0, "prompt_tokens": 677, "completion_tokens": 231, "reasoning_tokens": 112, "latency_s": 7.66, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "I'm sorry, but we cannot issue a refund for an annual plan 45 days after purchase. Under our policy, annual plans are only eligible for a pro-rata refund if cancelled within the first 30 days, with no refunds available afterward.\n\nWhile I cannot promise an exception, I would be happy to apply a goodwill credit of up to $20 to your account. Alternatively, if you provide your order number, I can escalate your request to our Tier 2 team for further review. Please let me know how you would like to proceed!"}, {"model": "gemini-4-carbon-high", "task": "support", "item": "support-07", "score": 1.0, "prompt_tokens": 687, "completion_tokens": 162, "reasoning_tokens": 66, "latency_s": 6.693, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "Hello! Thank you for reaching out to Brightlane Support. \n\nYes, we would be happy to refund the $40 difference! Under our price adjustment policy, if an item's price drops within 14 days of purchase, we refund the difference, provided the monitor is not a clearance item. \n\nPlease reply with your order number so I can verify that it was not a clearance purchase and process this price adjustment for you right away."}, {"model": "gemini-4-carbon-high", "task": "support", "item": "support-08", "score": 1.0, "prompt_tokens": 676, "completion_tokens": 176, "reasoning_tokens": 76, "latency_s": 6.215, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=1/1", "output": "Hello! Thank you for reaching out to Brightlane Support. \n\nUnfortunately, your $70 order does not qualify for free standard shipping, as our policy requires orders to be over $75 before tax. \n\nAs an alternative, if you add items to bring your pre-tax order total to over $75, your standard shipping (3–5 business days) will be free! \n\nPlease let me know if I can help you with anything else."}, {"model": "gemini-4-carbon-high", "task": "support", "item": "support-11", "score": 1.0, "prompt_tokens": 685, "completion_tokens": 210, "reasoning_tokens": 73, "latency_s": 7.083, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "Hello! Thank you for reaching out to Brightlane Support.\n\nAs a Priority-plan customer, you receive 24/7 coverage specifically for severity-1 issues. If your downed production integration is a severity-1 issue, our team covers it even at 3:00 AM Sunday UTC, with a first-response target of 2 hours. \n\nHowever, if the issue is not classified as severity-1, our standard support hours apply, which are Monday through Friday from 08:00 to 18:00 UTC. \n\nPlease submit your support request right away, and our team will assist you accordingly!"}, {"model": "gemini-4-carbon-high", "task": "support", "item": "support-09", "score": 1.0, "prompt_tokens": 676, "completion_tokens": 395, "reasoning_tokens": 309, "latency_s": 11.658, "finish": "stop", "error": null, "attempts": 1, "note": "det=2/2 judge=2/2", "output": "Hello! Thank you for reaching out to Brightlane Support. \n\nFor international orders, shipping takes 7–14 business days, and the customer is responsible for paying import duties. \n\n(Please note that if domestic shipping applies instead, standard shipping takes 3–5 business days and express shipping takes 1–2 business days.)\n\nPlease let me know if you have any other questions!"}, {"model": "gemini-4-carbon-high", "task": "support", "item": "support-10", "score": 1.0, "prompt_tokens": 673, "completion_tokens": 626, "reasoning_tokens": 508, "latency_s": 11.226, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=3/3", "output": "I am sorry to hear you haven't received your package yet. \n\nPer our policy, please wait 48 hours from the time tracking marked the parcel as delivered. If your order still has not arrived after 48 hours, please reach back out to us so we can open a claim. Following a 5-business-day investigation, we will either reship your order or issue a refund.\n\nIf 48 hours have already passed, please reply with your order number and I will be happy to open that claim for you right away!"}, {"model": "gemini-4-carbon-high", "task": "support", "item": "support-13", "score": 1.0, "prompt_tokens": 675, "completion_tokens": 172, "reasoning_tokens": 72, "latency_s": 6.103, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "I would be happy to submit your account deletion request today. However, under our policy, we cannot complete and confirm the deletion immediately, as account deletions take up to 30 days to be completed from the time of the request. \n\nBefore we proceed, please note that you can export your data at any time by going to **Settings > Data**. \n\nPlease confirm if you would like me to initiate the 30-day deletion process for your account now."}, {"model": "gemini-4-carbon-high", "task": "support", "item": "support-14", "score": 1.0, "prompt_tokens": 697, "completion_tokens": 372, "reasoning_tokens": 203, "latency_s": 8.036, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=3/3", "output": "Hello! Thank you for reaching out to Brightlane Support.\n\nUnfortunately, our policy does not allow the 20% student discount to be combined with promo codes like SPRING10, nor can it be applied retroactively to past orders. \n\nAs an alternative, once you verify your .edu email address, you can use either your 20% student discount or a promo code separately on any future order. Additionally, if last week's order was for a software license (within 14 days of purchase) or unused hardware in its original packaging (within 30 days of delivery, minus a $7.50 return label fee), you may return it for a refund and place a new order using one of the discounts. \n\nPlease let me know how you'd like to proceed!"}, {"model": "gemini-4-carbon-high", "task": "support", "item": "support-12", "score": 1.0, "prompt_tokens": 679, "completion_tokens": 752, "reasoning_tokens": 639, "latency_s": 15.059, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "Hello! I am very sorry to hear about what happened to your tablet. \n\nWhile Brightlane hardware comes with a 12-month warranty, our policy unfortunately does not cover accidental damage, including drops and liquid exposure. \n\nAlthough I cannot process a warranty replacement for this, I would be happy to offer you a goodwill credit of up to $20. Alternatively, if you provide your order number, I can escalate your request to our Tier 2 team for review. Please let me know how you would like to proceed!"}, {"model": "gemini-4-carbon-high", "task": "support", "item": "support-16", "score": 1.0, "prompt_tokens": 693, "completion_tokens": 195, "reasoning_tokens": 95, "latency_s": 5.456, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "Hello! Thank you for reaching out to Brightlane Support.\n\nSince your Orion X2 is under 2 years old and in working condition, it qualifies for our trade-in program. Under our policy, eligible Orion-series devices earn a credit equal to 40% of the original price. Based on your $900 purchase price, you would receive a **$360 trade-in credit**.\n\nPlease let me know if you have any other questions!"}, {"model": "gemini-4-carbon-high", "task": "support", "item": "support-17", "score": 1.0, "prompt_tokens": 686, "completion_tokens": 195, "reasoning_tokens": 101, "latency_s": 4.58, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=1/1", "output": "Hello! Because your annual-plan invoice is over $500, we are happy to offer net-30 payment terms. \n\nHowever, our policy does not allow bank transfers. Instead, you can settle the $1,800 invoice within 30 days using either a credit/debit card or PayPal, which are our accepted payment methods. \n\nPlease let me know if you need any assistance setting this up!"}, {"model": "gemini-4-carbon-high", "task": "support", "item": "support-18", "score": 1.0, "prompt_tokens": 668, "completion_tokens": 174, "reasoning_tokens": 82, "latency_s": 5.697, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=1/1", "output": "Hello! Thank you for reaching out to Brightlane Support. \n\nUnfortunately, our policy does not list Apple Pay as an accepted payment method. However, we happily accept payment via credit/debit cards and PayPal. Additionally, if you are purchasing an annual plan with an invoice over $500, you have the option to pay on net-30 terms. \n\nPlease let me know if you have any other questions!"}, {"model": "gemini-4-carbon-high", "task": "support", "item": "support-19", "score": 1.0, "prompt_tokens": 675, "completion_tokens": 87, "reasoning_tokens": 31, "latency_s": 6.074, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=1/1", "output": "Hello! Under our warranty policy, approved replacements ship within 3 business days. Since your replacement was approved yesterday, you can expect it to ship within that 3-business-day timeframe. \n\nPlease let me know if you have any other questions!"}, {"model": "gemini-4-carbon-high", "task": "support", "item": "support-15", "score": 1.0, "prompt_tokens": 687, "completion_tokens": 1401, "reasoning_tokens": 1229, "latency_s": 18.677, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "I understand this is frustrating, and I sincerely apologize. Unfortunately, our policy only allows hardware returns within 30 days of delivery, and I am not permitted to promise refunds outside of this policy. \n\nHowever, I would be glad to help with these alternatives:\n* **Escalation:** Please share your order number so I can escalate your request to our Tier 2 team.\n* **Goodwill Credit:** I can offer you a $20 goodwill credit.\n* **Warranty:** If the laptop is defective (excluding accidental damage), it qualifies for a replacement under our 12-month warranty.\n* **Trade-in:** Working Orion-series devices under 2 years old earn a credit equal to 40% of the original price.\n\nPlease let me know how you would like to proceed!"}, {"model": "gemini-4-carbon-high", "task": "support", "item": "support-20", "score": 1.0, "prompt_tokens": 681, "completion_tokens": 187, "reasoning_tokens": 75, "latency_s": 6.415, "finish": "stop", "error": null, "attempts": 1, "note": "det=2/2 judge=2/2", "output": "Hello! Thank you for reaching out to Brightlane. \n\nOur regular support hours are Monday through Friday, from 08:00 to 18:00 UTC. On the Standard plan, our target time for a first response is 24 hours. \n\n(For future reference, Priority-plan customers receive a 2-hour first-response target, along with 24/7 coverage for severity-1 issues.)\n\nPlease let me know if there is anything else I can assist you with!"}, {"model": "gemini-4-carbon-high", "task": "classify", "item": "classify-18", "score": 0.0, "prompt_tokens": 220, "completion_tokens": 4431, "reasoning_tokens": 4426, "latency_s": 64.74, "finish": "stop", "error": null, "attempts": 2, "note": "", "output": "billing"}, {"model": "gemini-4-carbon-high", "task": "summarize", "item": "summarize-01", "score": 1.0, "prompt_tokens": 322, "completion_tokens": 244, "reasoning_tokens": 122, "latency_s": 7.768, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Ticket T-92993**\n* **Problem:** Sync stopped after the v5.2 update. Customer (Priya Okafor) also asked where to find invoices.\n* **Root Cause:** Corrupted local cache file.\n* **Actions Taken:** Directed Priya to Settings > Billing for invoices. On 2027-07-15, Noor cleared the cache and re-synced. \n* **Next Step:** Waiting on Priya to confirm the sync works (no target date set; note she is OOO Friday afternoon)."}, {"model": "gemini-4-carbon-high", "task": "summarize", "item": "summarize-03", "score": 1.0, "prompt_tokens": 317, "completion_tokens": 1412, "reasoning_tokens": 1301, "latency_s": 16.349, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "Ticket T-56158: Hana Morales reported the barcode scanner pairs but scans nothing, and asked where to find invoices. Noor directed Hana to Settings > Billing, checked logs, identified a known bug in firmware 2.1 as the root cause, and shipped a replacement unit on 2027-11-13. Next step (assigned 2027-11-13, no due date set): Customer (Hana) to return the faulty unit with the prepaid label."}, {"model": "gemini-4-carbon-high", "task": "summarize", "item": "summarize-04", "score": 1.0, "prompt_tokens": 332, "completion_tokens": 1098, "reasoning_tokens": 997, "latency_s": 17.134, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "Diego Quinn (T-83258) reported that the SSO login loops back to the sign-in page, and also asked where to find invoices. Leo directed him to Settings > Billing for invoices. Log checks revealed the SSO root cause is a 7-minute clock skew on the customer's identity provider. IT was asked to sync NTP. Next step: An engineer will re-test the login after the fix. Note: Diego is OOO Friday afternoon."}, {"model": "gemini-4-carbon-high", "task": "summarize", "item": "summarize-02", "score": 1.0, "prompt_tokens": 325, "completion_tokens": 1313, "reasoning_tokens": 1210, "latency_s": 22.15, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "Oscar Raman (ticket T-22452) reported that invoices were sent to an old billing email and asked where to find invoices. \n\n**Root cause:** The billing contact was never updated after a company merger. \n**Actions taken:** Leo directed Oscar to Settings > Billing, updated the billing contact, and resent the invoices. \n**Next step:** Finance to confirm receipt (logged 2027-11-30; no due date specified)."}, {"model": "gemini-4-carbon-high", "task": "summarize", "item": "summarize-05", "score": 1.0, "prompt_tokens": 319, "completion_tokens": 1237, "reasoning_tokens": 1149, "latency_s": 18.195, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "Customer Anke Iyer (T-72382) reported empty monthly report emails and asked where to find invoices. Noor directed Anke to Settings > Billing for invoices. Logs showed the report issue occurred because the report filter referenced a deleted team. On 2027-08-13, we rebuilt the filter against the active team. Next step: Agent to check the next scheduled send."}, {"model": "gemini-4-carbon-high", "task": "summarize", "item": "summarize-06", "score": 1.0, "prompt_tokens": 314, "completion_tokens": 1001, "reasoning_tokens": 896, "latency_s": 13.454, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "Farid Tran reported a double card charge (ticket T-52809) and asked where to find invoices. Leo directed Farid to Settings > Billing for invoices and identified the double charge's root cause: a duplicate webhook created two payment attempts. On 2027-01-28, Leo refunded the duplicate payment. Next step: the refund appears in 5–7 business days from 2027-01-28 (no owner specified)."}, {"model": "gemini-4-carbon-high", "task": "summarize", "item": "summarize-07", "score": 1.0, "prompt_tokens": 327, "completion_tokens": 669, "reasoning_tokens": 554, "latency_s": 11.527, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Ticket T-20353:** Nora Diallo reported the mobile app logs users out every hour (and asked where to find invoices). \n\n**Root Cause:** Refresh tokens were mistakenly set to 60 minutes. \n\n**Actions Taken:** Leo directed her to Settings > Billing for invoices, checked logs, and released a hotfix extending token lifetime on 2027-09-26. \n\n**Next Step:** Customer (Nora) to update to the hotfix build (no target date specified)."}, {"model": "gemini-4-carbon-high", "task": "summarize", "item": "summarize-08", "score": 1.0, "prompt_tokens": 325, "completion_tokens": 885, "reasoning_tokens": 780, "latency_s": 12.324, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "Kenji Lindqvist (T-53251) reported CSV imports rejecting dates. Root cause: the file used DD/MM/YYYY format instead of expected ISO dates. Priya checked logs, directed Kenji to Settings > Billing for an unrelated invoice question, and provided a converter template on 2027-04-18. Next step (assigned 2027-04-18): Kenji to retry the import (no target completion date specified)."}, {"model": "gemini-4-carbon-high", "task": "summarize", "item": "summarize-09", "score": 1.0, "prompt_tokens": 317, "completion_tokens": 661, "reasoning_tokens": 556, "latency_s": 12.167, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "Lucia Brandt (ticket T-84399) reported a late label printer shipment and asked where to find invoices. Sam directed her to Settings > Billing and identified the delay's root cause as a courier customs hold. On 2027-07-29, Sam arranged an express re-dispatch. Next step: Provide the promised tracking update (promised by Sam on 2027-07-29; specific target date and owner not stated)."}, {"model": "gemini-4-carbon-high", "task": "summarize", "item": "summarize-10", "score": 1.0, "prompt_tokens": 327, "completion_tokens": 873, "reasoning_tokens": 756, "latency_s": 13.007, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "Customer Ravi Vogel (T-13709) reported 403 errors on API calls for a new key, and asked where to find invoices. Sam directed him to Settings > Billing for invoices. \n\nRoot cause: The API key lacked the 'write' scope. \nDone: Sam re-issued the key with the 'write' scope on 2027-05-16. \nNext step: Ravi to confirm API calls succeed (no target date specified; Ravi noted he is OOO Friday afternoon)."}, {"model": "gemini-4-carbon-high", "task": "summarize", "item": "summarize-13", "score": 1.0, "prompt_tokens": 338, "completion_tokens": 747, "reasoning_tokens": 641, "latency_s": 10.199, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "Ticket T-57996 (Priority plan): A barcode scanner pairs without scanning, blocking 20 employees. The root cause is a known bug in firmware 2.1. Noor answered an unrelated invoice question (Settings > Billing), checked logs, and shipped a replacement unit on 2027-06-01. Next step: The customer must return the faulty unit using the prepaid label (no due date specified; note Thao Costa is out of office Friday afternoon)."}, {"model": "gemini-4-carbon-high", "task": "summarize", "item": "summarize-11", "score": 1.0, "prompt_tokens": 333, "completion_tokens": 1144, "reasoning_tokens": 1047, "latency_s": 15.247, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "Ticket T-71704: Elena reported sync stopped after the v5.2 update, blocking 29 employees on the Priority plan. Log checks revealed the root cause was a corrupted local cache file. Priya cleared the cache, re-synced, and directed Elena to Settings > Billing for an unrelated invoice question. Next step: Waiting on the customer to confirm sync works (no target date set; Elena noted she is out of office Friday afternoon)."}, {"model": "gemini-4-carbon-high", "task": "summarize", "item": "summarize-12", "score": 1.0, "prompt_tokens": 336, "completion_tokens": 1008, "reasoning_tokens": 921, "latency_s": 14.154, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "Ticket T-43469: Invoices for a Priority plan customer were sent to an old billing email, blocking 10 employees. Root cause: the billing contact was never updated after the company merger. Noor noted invoices are located under Settings > Billing, updated the billing contact, and resent the invoices on 2027-08-15. Next step: Finance to confirm receipt."}, {"model": "gemini-4-carbon-high", "task": "summarize", "item": "summarize-14", "score": 1.0, "prompt_tokens": 348, "completion_tokens": 1059, "reasoning_tokens": 957, "latency_s": 14.427, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "Ticket T-49854: A Priority customer's SSO login loops back to the sign-in page, blocking 60 employees. The root cause is a 7-minute clock skew on the customer's identity provider. Noor directed Ines to Settings > Billing for an unrelated invoice question, checked logs, and asked IT to sync NTP. Next step: Engineer to re-test the login after the fix (Note: Ines is OOO Friday afternoon)."}, {"model": "gemini-4-carbon-high", "task": "summarize", "item": "summarize-17", "score": 1.0, "prompt_tokens": 341, "completion_tokens": 900, "reasoning_tokens": 777, "latency_s": 12.345, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Ticket T-92646 (Priority plan):** The mobile app logs users out hourly, blocking 9 employees. \n\n**Root cause:** Refresh tokens were mistakenly set to 60 minutes. \n\n**Actions taken:** Noor answered an unrelated question on locating invoices (Settings > Billing), checked logs, and deployed a hotfix extending token lifetime on 2027-02-23. \n\n**Next step:** Customer to update to the hotfix build (requested 2027-02-23; no completion date specified)."}, {"model": "gemini-4-carbon-high", "task": "summarize", "item": "summarize-16", "score": 0.8333333333333334, "prompt_tokens": 338, "completion_tokens": 744, "reasoning_tokens": 626, "latency_s": 12.824, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=4/5", "output": "**Problem:** Priority plan customer (Ticket T-96580) reported a double card charge blocking 12 employees, and asked where to find invoices. \n**Root Cause:** A duplicate webhook created two payment attempts. \n**Actions Taken:** Leo directed Amara to Settings > Billing for invoices and refunded the duplicate payment on 2027-06-15. \n**Next Step:** Refund appears in 5–7 business days from 2027-06-15 (no owner specified)."}, {"model": "gemini-4-carbon-high", "task": "summarize", "item": "summarize-15", "score": 1.0, "prompt_tokens": 329, "completion_tokens": 1151, "reasoning_tokens": 1030, "latency_s": 16.571, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Problem:** Monthly report emails arrive empty, blocking 41 employees (Ticket T-73254, Priority plan). \n**Root Cause:** The report filter referenced a deleted team. \n**Actions Taken:** Leo answered a side question about finding invoices (Settings > Billing) and rebuilt the report filter against the active team on 2027-10-09. \n**Next Step:** Agent to check the next scheduled send. Jonas checked in again on 2027-10-09, awaiting an update."}, {"model": "gemini-4-carbon-high", "task": "summarize", "item": "summarize-20", "score": 1.0, "prompt_tokens": 333, "completion_tokens": 908, "reasoning_tokens": 801, "latency_s": 12.156, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "Ticket T-28871 (Priority plan): API calls returned 403 for a new key, blocking 11 employees. Root cause: the key lacked the 'write' scope. Priya directed Linh to Settings > Billing for an unrelated invoice question, and on 2027-04-01, re-issued the key with the 'write' scope. Next step (set 2027-04-01): Customer to confirm calls succeed."}, {"model": "gemini-4-carbon-high", "task": "summarize", "item": "summarize-19", "score": 1.0, "prompt_tokens": 332, "completion_tokens": 691, "reasoning_tokens": 589, "latency_s": 13.197, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Problem:** A Priority customer's label printer shipment is late, blocking 47 employees (Ticket T-57676). \n**Root Cause:** Courier-side customs hold. \n**Actions Taken/Promised:** Leo directed Tomas to Settings > Billing for an unrelated invoice question, arranged an express re-dispatch for the printer, and promised a tracking update. \n**Next Step:** Provide the promised tracking update (specific owner and date not specified)."}, {"model": "gemini-4-carbon-high", "task": "summarize", "item": "summarize-18", "score": 1.0, "prompt_tokens": 329, "completion_tokens": 1303, "reasoning_tokens": 1194, "latency_s": 17.971, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Ticket T-76589 (Priority plan):** CSV import rejects dates, blocking 21 employees. \n\n**Root cause:** The file used DD/MM/YYYY instead of the expected ISO date format. \n\n**Actions taken:** Noor checked the logs, directed Maya to Settings > Billing for an unrelated invoice inquiry, and provided a converter template. \n\n**Next step:** Customer to retry the import (assigned 2027-09-11; no due date specified)."}, {"model": "gemini-4-carbon-high", "task": "email", "item": "email-01", "score": 1.0, "prompt_tokens": 152, "completion_tokens": 1022, "reasoning_tokens": 947, "latency_s": 13.497, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=7/7", "output": "Hi Tomas,\n\nWe have approved a $25 shipping credit, though we are unable to provide a refund for the order itself. \n\nI am so sorry that your order arrived 6 days late and caused you to miss your event. Your $25 shipping credit will be applied automatically within 2 business days.\n\nSam, Brightlane Support"}, {"model": "gemini-4-carbon-high", "task": "email", "item": "email-02", "score": 1.0, "prompt_tokens": 165, "completion_tokens": 966, "reasoning_tokens": 873, "latency_s": 13.188, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=6/6", "output": "Hi Oscar,\n\nWe have approved a full pro-rata refund of $108 for your annual plan, since the purchase is 9 days old. You can expect this refund to arrive in 5–7 business days. \n\nWould you like us to switch you over to the monthly plan? Just reply to let me know, and I'd be glad to take care of that for you!\n\nSam, Brightlane Support"}, {"model": "gemini-4-carbon-high", "task": "email", "item": "email-04", "score": 0.9090909090909091, "prompt_tokens": 154, "completion_tokens": 730, "reasoning_tokens": 669, "latency_s": 10.765, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=6/7", "output": "Hi Kenji,\n\nWe will replace your headset at no cost to you. So sorry we shipped the wrong item!\n\nI am sending you a prepaid return label today. Once we receive your return, your replacement will ship within 3 business days.\n\nSam, Brightlane Support"}, {"model": "gemini-4-carbon-high", "task": "email", "item": "email-03", "score": 1.0, "prompt_tokens": 160, "completion_tokens": 802, "reasoning_tokens": 732, "latency_s": 15.433, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=7/7", "output": "Hi Anke,\n\nYour account suspension will be lifted within 1 hour after you update your card at Settings > Billing. \n\nThe suspension was triggered by three failed payments. Please rest assured that no data was lost, and updating your card is all that is needed to lift the suspension. \n\nSam, Brightlane Support"}, {"model": "gemini-4-carbon-high", "task": "email", "item": "email-08", "score": 1.0, "prompt_tokens": 160, "completion_tokens": 114, "reasoning_tokens": null, "latency_s": 4.739, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=6/6", "output": "Hi Linh,\n\nPlease wait 48 hours from the delivery notification before we can open a missing package claim, though I'm so sorry your order hasn't shown up yet. \n\nIf your package still hasn't arrived after 48 hours, please submit a claim directly at brightlane.example/claim. Once submitted, we will investigate for 5 business days and then either reship your order or issue a refund. \n\nPlease reach out if you need anything else in the meantime!\n\nSam, Brightlane Support"}, {"model": "gemini-4-carbon-high", "task": "email", "item": "email-07", "score": 1.0, "prompt_tokens": 161, "completion_tokens": 82, "reasoning_tokens": null, "latency_s": 7.272, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=6/6", "output": "Hi Felix,\n\nYes, we offer a 20% student discount! \n\nTo claim it, you just need to verify your .edu email address at brightlane.example/student. \n\nPlease note that the student discount cannot be combined with other promo codes and is not retroactive, so be sure to verify your email before making a purchase.\n\nSam, Brightlane Support"}, {"model": "gemini-4-carbon-high", "task": "email", "item": "email-06", "score": 1.0, "prompt_tokens": 172, "completion_tokens": 1074, "reasoning_tokens": 979, "latency_s": 14.968, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=7/7", "output": "Hi Ines,\n\nWe can restore any of your draft reports from the last 7 days. \n\nI'm sorry for the frustration—our engineering team confirmed a bug in version 5.2.1 that deleted drafts. A fix for this will ship in version 5.2.2 on 14 March. \n\nPlease reply with your account ID so I can restore those drafts for you.\n\nSam, Brightlane Support"}, {"model": "gemini-4-carbon-high", "task": "email", "item": "email-05", "score": 1.0, "prompt_tokens": 165, "completion_tokens": 1665, "reasoning_tokens": 1587, "latency_s": 25.039, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=6/6", "output": "Hi Elena,\n\nSupport cannot edit past invoices, but I'm happy to share how you can get a re-issued one. \n\nOnce your VAT ID is saved, you can generate an invoice with your VAT number under Settings > Billing > Invoices. Please note that a re-issued invoice takes up to 1 business day.\n\nSam, Brightlane Support"}, {"model": "gemini-4-carbon-high", "task": "email", "item": "email-09", "score": 1.0, "prompt_tokens": 167, "completion_tokens": 1264, "reasoning_tokens": 1174, "latency_s": 17.237, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=6/6", "output": "Hi Hana,\n\nA manager, Ana, will call you today between 14:00 and 16:00 UTC, and we would like to offer you a $20 goodwill credit. \n\nI sincerely apologize that nobody reached out yesterday. Your callback was missed due to an internal handover error. Thank you for your patience while we get this sorted out for you today.\n\nSam, Brightlane Support"}, {"model": "gemini-4-carbon-high", "task": "email", "item": "email-10", "score": 1.0, "prompt_tokens": 172, "completion_tokens": 955, "reasoning_tokens": 858, "latency_s": 17.468, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=7/7", "output": "Hi Farid,\n\nYes, we support SAML SSO for your 40 users! \n\nSAML SSO is included on our Business plan, which is $18 per user per month and has a minimum of 25 users. A 14-day free trial of the Business plan is also available. \n\nWhen you're ready, you can book a setup call at brightlane.example/setup.\n\nSam, Brightlane Support"}, {"model": "gemini-4-carbon-high", "task": "email", "item": "email-12", "score": 1.0, "prompt_tokens": 146, "completion_tokens": 1141, "reasoning_tokens": 1074, "latency_s": 16.246, "finish": "stop", "error": null, "attempts": 1, "note": "det=3/3 judge=7/7", "output": "Hi Marcus,\n\nYour monthly plan cancellation is confirmed and will take effect at the end of your current billing period on 28 April. \n\nPlease note that there is no prorated refund, and your access will continue until 28 April. \n\nAll the best,\n\nSam, Brightlane Support"}, {"model": "gemini-4-carbon-high", "task": "email", "item": "email-11", "score": 1.0, "prompt_tokens": 166, "completion_tokens": 1316, "reasoning_tokens": 1233, "latency_s": 20.356, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=7/7", "output": "Hi Lucia,\n\nWe need to review your tablet before we can approve a warranty claim, as our warranty covers defects but not accidental damage. \n\nI would be happy to look into this for you. Please reply with your order number and two photos of the crack. Once we receive these details, we will follow up with a decision within 2 business days.\n\nSam, Brightlane Support"}, {"model": "gemini-4-carbon-high", "task": "email", "item": "email-13", "score": 1.0, "prompt_tokens": 156, "completion_tokens": 942, "reasoning_tokens": 867, "latency_s": 12.533, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=6/6", "output": "Hi Jonas,\n\nWe found a stuck job and have restarted your data export. The new estimated time for completion is 6 hours. \n\nExports normally finish within 24 hours, so thank you for bringing this to our attention. Once your export is ready, the link will be valid for 7 days. \n\nSam, Brightlane Support"}, {"model": "gemini-4-carbon-high", "task": "email", "item": "email-14", "score": 1.0, "prompt_tokens": 161, "completion_tokens": 843, "reasoning_tokens": 779, "latency_s": 13.044, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=6/6", "output": "Hi Maya,\n\nWe can gladly reverse the VAT charge once you update your billing address. \n\nVAT applies only to EU billing addresses, and your billing address is currently set to Germany. If you update it, the charge will be reversed within 5 business days.\n\nSam, Brightlane Support"}, {"model": "gemini-4-carbon-high", "task": "email", "item": "email-16", "score": 1.0, "prompt_tokens": 163, "completion_tokens": 101, "reasoning_tokens": null, "latency_s": 5.434, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=7/7", "output": "Hi Diego,\n\nNo action is needed from you right now, as our team is already working to fix this. \n\nWe are currently experiencing a known incident (INC-2291) affecting latency in the EU region. Mitigation is in progress, and we will post our next update at 16:00 UTC on status.brightlane.example. \n\nThank you for your patience while we get things back up to speed!\n\nSam, Brightlane Support"}, {"model": "gemini-4-carbon-high", "task": "email", "item": "email-18", "score": 1.0, "prompt_tokens": 163, "completion_tokens": 112, "reasoning_tokens": null, "latency_s": 5.552, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=6/6", "output": "Hi Ravi,\n\nUnfortunately, your monitor is not eligible for a return. At Brightlane, we can only accept hardware returns within 30 days of purchase, and your purchase was 40 days ago. \n\nI understand this is disappointing, and I would be happy to offer you a $15 goodwill credit instead. If you would like me to escalate your request to our Tier 2 team, please reply with your order number. \n\nLet me know how you would like to proceed!\n\nSam, Brightlane Support"}, {"model": "gemini-4-carbon-high", "task": "email", "item": "email-15", "score": 1.0, "prompt_tokens": 171, "completion_tokens": 822, "reasoning_tokens": 743, "latency_s": 13.877, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=6/6", "output": "Hi Priya,\n\nOur Sales team handles bulk orders over 100 units, so Leo Park (leo.park@brightlane.example) will assist you with your 200-unit order. \n\nLeo will contact you within 1 business day. Additionally, our volume discounts for bulk orders start at 5%. \n\nSam, Brightlane Support"}, {"model": "gemini-4-carbon-high", "task": "email", "item": "email-17", "score": 1.0, "prompt_tokens": 150, "completion_tokens": 793, "reasoning_tokens": 721, "latency_s": 13.954, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=6/6", "output": "Hi Nora,\n\nIf you are an admin, you can add a teammate by going to Settings > Team > Invite. \n\nHappy to share a couple of quick details as you get them set up: new seats are billed prorated for the rest of the month, and invitations expire after 7 days.\n\nSam, Brightlane Support"}, {"model": "gemini-4-carbon-high", "task": "translate", "item": "translate-01", "score": 1.0, "prompt_tokens": 89, "completion_tokens": 396, "reasoning_tokens": 357, "latency_s": 7.934, "finish": "stop", "error": null, "attempts": 1, "note": "det=3/3 judge=2/2", "output": "Đơn hàng #4821 của bạn sẽ được gửi đi vào ngày 14 tháng 3. Theo dõi đơn hàng tại brightlane.example/track."}, {"model": "gemini-4-carbon-high", "task": "translate", "item": "translate-02", "score": 1.0, "prompt_tokens": 80, "completion_tokens": 27, "reasoning_tokens": null, "latency_s": 5.489, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "Vui lòng đặt lại mật khẩu của bạn trong vòng 24 giờ nếu không liên kết sẽ hết hạn."}, {"model": "gemini-4-carbon-high", "task": "email", "item": "email-20", "score": 1.0, "prompt_tokens": 175, "completion_tokens": 1070, "reasoning_tokens": 980, "latency_s": 16.491, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=7/7", "output": "Hi Amara,\n\nWe issued your $64.90 refund to your original card on 2 March under transaction reference RF-55821. \n\nBanks take up to 7 business days to process this, so the funds should appear soon. If your refund is still missing after 7 days, please reply to this email and we will gladly trace it for you.\n\nSam, Brightlane Support"}, {"model": "gemini-4-carbon-high", "task": "translate", "item": "translate-04", "score": 1.0, "prompt_tokens": 79, "completion_tokens": 30, "reasoning_tokens": null, "latency_s": 3.81, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=3/3", "output": "Chế độ bảo hành bao gồm các lỗi trong vòng 12 tháng nhưng không bao gồm những hư hỏng ngoài ý muốn."}, {"model": "gemini-4-carbon-high", "task": "translate", "item": "translate-05", "score": 1.0, "prompt_tokens": 92, "completion_tokens": 43, "reasoning_tokens": null, "latency_s": 4.454, "finish": "stop", "error": null, "attempts": 1, "note": "det=3/3 judge=2/2", "output": "Văn phòng của chúng tôi đóng cửa vào Chủ Nhật. Bộ phận hỗ trợ làm việc từ Thứ Hai đến Thứ Sáu, 8:00-18:00 UTC."}, {"model": "gemini-4-carbon-high", "task": "email", "item": "email-19", "score": 1.0, "prompt_tokens": 168, "completion_tokens": 1949, "reasoning_tokens": 1845, "latency_s": 24.688, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=6/6", "output": "Hi Thao,\n\nOur regular support is unavailable on weekends, as our support hours are Monday–Friday, 08:00–18:00 UTC. \n\nThank you for reaching out about this! If you need weekend coverage, our Priority plan covers severity-1 issues 24/7. Upgrading from Standard to Priority costs $49 extra per month. \n\nPlease let me know if I can help you with anything else!\n\nSam, Brightlane Support"}, {"model": "gemini-4-carbon-high", "task": "translate", "item": "translate-03", "score": 1.0, "prompt_tokens": 84, "completion_tokens": 676, "reasoning_tokens": 646, "latency_s": 12.285, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=3/3", "output": "Chúng tôi xin lỗi vì sự chậm trễ. Một khoản tín dụng $15 đã được cộng vào tài khoản của bạn."}, {"model": "gemini-4-carbon-high", "task": "translate", "item": "translate-07", "score": 0.6666666666666666, "prompt_tokens": 80, "completion_tokens": 29, "reasoning_tokens": null, "latency_s": 3.19, "finish": "stop", "error": null, "attempts": 1, "note": "det=0/0 judge=2/3", "output": "Cảm ơn phản hồi của bạn. Chúng tôi sẽ chia sẻ phản hồi này với đội ngũ sản phẩm của chúng tôi."}, {"model": "gemini-4-carbon-high", "task": "translate", "item": "translate-06", "score": 1.0, "prompt_tokens": 81, "completion_tokens": 231, "reasoning_tokens": 201, "latency_s": 7.449, "finish": "stop", "error": null, "attempts": 1, "note": "det=0/0 judge=2/2", "output": "Để hủy gói đăng ký của bạn, hãy vào Cài đặt, sau đó chọn Thanh toán, rồi chọn Hủy gói."}, {"model": "gemini-4-carbon-high", "task": "translate", "item": "translate-09", "score": 1.0, "prompt_tokens": 82, "completion_tokens": 144, "reasoning_tokens": 115, "latency_s": 5.32, "finish": "stop", "error": null, "attempts": 1, "note": "det=0/0 judge=3/3", "output": "Rất tiếc, sản phẩm này đã hết hàng. Chúng tôi dự kiến sẽ có hàng mới trong hai tuần nữa."}, {"model": "gemini-4-carbon-high", "task": "translate", "item": "translate-08", "score": 1.0, "prompt_tokens": 79, "completion_tokens": 198, "reasoning_tokens": 172, "latency_s": 5.906, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "Hóa đơn của bạn được đính kèm. Hạn thanh toán là trong vòng 30 ngày."}, {"model": "gemini-4-carbon-high", "task": "translate", "item": "translate-11", "score": 0.75, "prompt_tokens": 88, "completion_tokens": 31, "reasoning_tokens": null, "latency_s": 4.167, "finish": "stop", "error": null, "attempts": 1, "note": "det=2/2 judge=1/2", "output": "Tu pedido #7715 se envía el 9 de junio. Rastréalo en brightlane.example/track."}, {"model": "gemini-4-carbon-high", "task": "translate", "item": "translate-10", "score": 1.0, "prompt_tokens": 79, "completion_tokens": 139, "reasoning_tokens": 112, "latency_s": 5.217, "finish": "stop", "error": null, "attempts": 1, "note": "det=2/2 judge=3/3", "output": "Chào mừng bạn đến với Brightlane! Bản dùng thử miễn phí của bạn kéo dài 14 ngày."}, {"model": "gemini-4-carbon-high", "task": "translate", "item": "translate-12", "score": 1.0, "prompt_tokens": 80, "completion_tokens": 27, "reasoning_tokens": null, "latency_s": 6.572, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "Por favor, restablece tu contraseña en un plazo de 24 horas o el enlace caducará."}, {"model": "gemini-4-carbon-high", "task": "translate", "item": "translate-13", "score": 1.0, "prompt_tokens": 84, "completion_tokens": 432, "reasoning_tokens": 408, "latency_s": 8.686, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=3/3", "output": "Lamentamos el retraso. Se ha añadido un crédito de $15 a su cuenta."}, {"model": "gemini-4-carbon-high", "task": "translate", "item": "translate-14", "score": 1.0, "prompt_tokens": 79, "completion_tokens": 332, "reasoning_tokens": 311, "latency_s": 8.604, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "La garantía cubre defectos durante 12 meses, pero no daños accidentales."}, {"model": "gemini-4-carbon-high", "task": "translate", "item": "translate-15", "score": 1.0, "prompt_tokens": 92, "completion_tokens": 234, "reasoning_tokens": 201, "latency_s": 8.434, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "Nuestra oficina está cerrada el domingo. El soporte está disponible de lunes a viernes, 8:00-18:00 UTC."}, {"model": "gemini-4-carbon-high", "task": "translate", "item": "translate-16", "score": 1.0, "prompt_tokens": 81, "completion_tokens": 216, "reasoning_tokens": 191, "latency_s": 7.863, "finish": "stop", "error": null, "attempts": 1, "note": "det=0/0 judge=2/2", "output": "Para cancelar tu suscripción, ve a Configuración, luego a Facturación y luego a Cancelar plan."}, {"model": "gemini-4-carbon-high", "task": "translate", "item": "translate-18", "score": 1.0, "prompt_tokens": 79, "completion_tokens": 22, "reasoning_tokens": null, "latency_s": 5.549, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "Se adjunta su factura. El pago vence en un plazo de 30 días."}, {"model": "gemini-4-carbon-high", "task": "translate", "item": "translate-17", "score": 1.0, "prompt_tokens": 80, "completion_tokens": 18, "reasoning_tokens": null, "latency_s": 7.618, "finish": "stop", "error": null, "attempts": 1, "note": "det=0/0 judge=2/2", "output": "Gracias por sus comentarios. Los compartiremos con nuestro equipo de producto."}, {"model": "gemini-4-carbon-high", "task": "translate", "item": "translate-19", "score": 1.0, "prompt_tokens": 82, "completion_tokens": 344, "reasoning_tokens": 322, "latency_s": 8.399, "finish": "stop", "error": null, "attempts": 1, "note": "det=0/0 judge=2/2", "output": "Lamentablemente, este artículo está agotado. Esperamos nuevas unidades en dos semanas."}, {"model": "gemini-4-carbon-high", "task": "rag", "item": "rag-01", "score": 1.0, "prompt_tokens": 316, "completion_tokens": 379, "reasoning_tokens": 330, "latency_s": 9.075, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "On the Standard plan, the limit is 600 requests per minute per API key [2]. When this limit is exceeded, the API returns an HTTP 429 with a Retry-After header [2]."}, {"model": "gemini-4-carbon-high", "task": "rag", "item": "rag-02", "score": 1.0, "prompt_tokens": 267, "completion_tokens": 397, "reasoning_tokens": 359, "latency_s": 8.865, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "No, you cannot move your project from us-east to eu-west later. A project's region is chosen at creation and cannot be changed afterwards [3]."}, {"model": "gemini-4-carbon-high", "task": "translate", "item": "translate-20", "score": 1.0, "prompt_tokens": 79, "completion_tokens": 659, "reasoning_tokens": 640, "latency_s": 13.938, "finish": "stop", "error": null, "attempts": 1, "note": "det=2/2 judge=3/3", "output": "¡Bienvenido a Brightlane! Tu prueba gratuita dura 14 días."}, {"model": "gemini-4-carbon-high", "task": "rag", "item": "rag-04", "score": 1.0, "prompt_tokens": 299, "completion_tokens": 34, "reasoning_tokens": null, "latency_s": 4.159, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "Webhook deliveries are retried up to 6 times [1]. Once the sixth attempt is reached and considered failed, no further retries occur [1]."}, {"model": "gemini-4-carbon-high", "task": "rag", "item": "rag-03", "score": 1.0, "prompt_tokens": 301, "completion_tokens": 258, "reasoning_tokens": 238, "latency_s": 10.512, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "Audit logs are retained for 90 days on the Scale plan [1]."}, {"model": "gemini-4-carbon-high", "task": "rag", "item": "rag-05", "score": 1.0, "prompt_tokens": 271, "completion_tokens": 196, "reasoning_tokens": 170, "latency_s": 6.041, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "Admins can set an API key expiry for up to 730 days when creating the key [4]."}, {"model": "gemini-4-carbon-high", "task": "rag", "item": "rag-07", "score": 1.0, "prompt_tokens": 295, "completion_tokens": 84, "reasoning_tokens": 58, "latency_s": 4.618, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "You need the multipart upload endpoint, as it is required for files above 100 MB [4]."}, {"model": "gemini-4-carbon-high", "task": "rag", "item": "rag-06", "score": 1.0, "prompt_tokens": 270, "completion_tokens": 231, "reasoning_tokens": 183, "latency_s": 6.449, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "No, you cannot use SAML SSO on the Standard plan. Single sign-on via SAML 2.0 is only available on the Scale plan, while Standard plans support Google and GitHub login [4]."}, {"model": "gemini-4-carbon-high", "task": "rag", "item": "rag-09", "score": 1.0, "prompt_tokens": 274, "completion_tokens": 217, "reasoning_tokens": 179, "latency_s": 7.815, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "No, you cannot get it back. Deleted projects can only be restored within 14 days; after 14 days, the data is permanently erased [4]."}, {"model": "gemini-4-carbon-high", "task": "rag", "item": "rag-10", "score": 1.0, "prompt_tokens": 290, "completion_tokens": 24, "reasoning_tokens": null, "latency_s": 5.974, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "The Scale plan guarantees an uptime SLA of 99.99%, measured monthly [5]."}, {"model": "gemini-4-carbon-high", "task": "rag", "item": "rag-08", "score": 1.0, "prompt_tokens": 255, "completion_tokens": 430, "reasoning_tokens": 404, "latency_s": 10.212, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "For severity-1 incidents, a Standard customer can expect a support response within 8 business hours [3]."}, {"model": "gemini-4-carbon-high", "task": "rag", "item": "rag-12", "score": 1.0, "prompt_tokens": 259, "completion_tokens": 17, "reasoning_tokens": null, "latency_s": 3.972, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "The export download link is valid for 7 days [4]."}, {"model": "gemini-4-carbon-high", "task": "rag", "item": "rag-11", "score": 1.0, "prompt_tokens": 279, "completion_tokens": 291, "reasoning_tokens": 239, "latency_s": 9.306, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "Because the Scale plan has a 10-seat minimum at $29 per seat per month, having 6 seats would require paying for the 10-seat minimum, which costs $290 per month [4]."}, {"model": "gemini-4-carbon-high", "task": "rag", "item": "rag-14", "score": 1.0, "prompt_tokens": 262, "completion_tokens": 176, "reasoning_tokens": 155, "latency_s": 5.086, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "You can allow-list up to 50 CIDR ranges per project [4]."}, {"model": "gemini-4-carbon-high", "task": "rag", "item": "rag-13", "score": 0.8333333333333333, "prompt_tokens": 277, "completion_tokens": 352, "reasoning_tokens": 288, "latency_s": 8.754, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=0.67", "output": "You need to be on the Scale plan, which provides a 120-second timeout for Edge functions (compared to 30 seconds on Standard) [1]. Additionally, ensure you use any region other than Singapore (ap-south), as it does not support Edge functions [4]."}, {"model": "gemini-4-carbon-high", "task": "rag", "item": "rag-16", "score": 1.0, "prompt_tokens": 262, "completion_tokens": 220, "reasoning_tokens": 189, "latency_s": 5.998, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "No, the Python SDK does not work on Python 3.8 because it requires Python 3.9 or newer [4]."}, {"model": "gemini-4-carbon-high", "task": "rag", "item": "rag-15", "score": 1.0, "prompt_tokens": 264, "completion_tokens": 283, "reasoning_tokens": 266, "latency_s": 6.803, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "Revoked keys stop working within 60 seconds [4]."}, {"model": "gemini-4-carbon-high", "task": "rag", "item": "rag-18", "score": 1.0, "prompt_tokens": 280, "completion_tokens": 187, "reasoning_tokens": 169, "latency_s": 6.508, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "Late payments incur a 1.5% monthly fee [3]."}, {"model": "gemini-4-carbon-high", "task": "rag", "item": "rag-20", "score": 1.0, "prompt_tokens": 281, "completion_tokens": 22, "reasoning_tokens": null, "latency_s": 5.708, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "No, the Singapore region (ap-south) does not support Edge functions [2]."}, {"model": "gemini-4-carbon-high", "task": "rag", "item": "rag-19", "score": 1.0, "prompt_tokens": 265, "completion_tokens": 33, "reasoning_tokens": null, "latency_s": 6.392, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "The webhook signature is sent in the `X-Kestrel-Signature` header and uses the HMAC-SHA256 algorithm [1]."}, {"model": "gemini-4-carbon-high", "task": "rag", "item": "rag-17", "score": 1.0, "prompt_tokens": 253, "completion_tokens": 19, "reasoning_tokens": null, "latency_s": 12.28, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "Free trial projects are paused after 30 days of inactivity [1]."}, {"model": "gemini-4-argon-high", "task": "classify", "item": "classify-01", "score": 1.0, "prompt_tokens": 217, "completion_tokens": 5, "reasoning_tokens": null, "latency_s": 3.747, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "billing"}, {"model": "gemini-4-argon-high", "task": "classify", "item": "classify-02", "score": 1.0, "prompt_tokens": 220, "completion_tokens": 7, "reasoning_tokens": null, "latency_s": 3.205, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "technical_issue"}, {"model": "gemini-4-argon-high", "task": "classify", "item": "classify-03", "score": 1.0, "prompt_tokens": 218, "completion_tokens": 7, "reasoning_tokens": null, "latency_s": 6.348, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "account_access"}, {"model": "gemini-4-argon-high", "task": "classify", "item": "classify-05", "score": 1.0, "prompt_tokens": 218, "completion_tokens": 7, "reasoning_tokens": null, "latency_s": 7.607, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "cancellation_refund"}, {"model": "gemini-4-argon-high", "task": "classify", "item": "classify-06", "score": 1.0, "prompt_tokens": 216, "completion_tokens": 7, "reasoning_tokens": null, "latency_s": 9.727, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "feature_request"}, {"model": "gemini-4-argon-high", "task": "classify", "item": "classify-07", "score": 1.0, "prompt_tokens": 223, "completion_tokens": 7, "reasoning_tokens": null, "latency_s": 6.406, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "cancellation_refund"}, {"model": "gemini-4-argon-high", "task": "classify", "item": "classify-08", "score": 1.0, "prompt_tokens": 222, "completion_tokens": 5, "reasoning_tokens": null, "latency_s": 5.231, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "billing"}, {"model": "gemini-4-argon-high", "task": "classify", "item": "classify-10", "score": 1.0, "prompt_tokens": 223, "completion_tokens": 7, "reasoning_tokens": null, "latency_s": 5.433, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "technical_issue"}, {"model": "gemini-4-argon-high", "task": "classify", "item": "classify-09", "score": 1.0, "prompt_tokens": 222, "completion_tokens": 7, "reasoning_tokens": null, "latency_s": 6.233, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "account_access"}, {"model": "gemini-4-argon-high", "task": "classify", "item": "classify-11", "score": 1.0, "prompt_tokens": 228, "completion_tokens": 7, "reasoning_tokens": null, "latency_s": 5.475, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "feature_request"}, {"model": "gemini-4-argon-high", "task": "classify", "item": "classify-12", "score": 1.0, "prompt_tokens": 223, "completion_tokens": 7, "reasoning_tokens": null, "latency_s": 7.497, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "shipping_delivery"}, {"model": "gemini-4-argon-high", "task": "classify", "item": "classify-14", "score": 1.0, "prompt_tokens": 217, "completion_tokens": 5, "reasoning_tokens": null, "latency_s": 6.378, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "billing"}, {"model": "gemini-4-argon-high", "task": "classify", "item": "classify-13", "score": 1.0, "prompt_tokens": 222, "completion_tokens": 7, "reasoning_tokens": null, "latency_s": 9.828, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "shipping_delivery"}, {"model": "gemini-4-argon-high", "task": "classify", "item": "classify-15", "score": 1.0, "prompt_tokens": 219, "completion_tokens": 5, "reasoning_tokens": null, "latency_s": 3.306, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "other"}, {"model": "gemini-4-argon-high", "task": "classify", "item": "classify-16", "score": 1.0, "prompt_tokens": 222, "completion_tokens": 7, "reasoning_tokens": null, "latency_s": 4.797, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "account_access"}, {"model": "gemini-4-argon-high", "task": "classify", "item": "classify-17", "score": 1.0, "prompt_tokens": 219, "completion_tokens": 7, "reasoning_tokens": null, "latency_s": 6.376, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "technical_issue"}, {"model": "gemini-4-argon-high", "task": "classify", "item": "classify-19", "score": 1.0, "prompt_tokens": 218, "completion_tokens": 7, "reasoning_tokens": null, "latency_s": 5.237, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "cancellation_refund"}, {"model": "gemini-4-argon-high", "task": "classify", "item": "classify-18", "score": 0.0, "prompt_tokens": 220, "completion_tokens": 5, "reasoning_tokens": null, "latency_s": 9.178, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "billing"}, {"model": "gemini-4-argon-high", "task": "classify", "item": "classify-04", "score": 1.0, "prompt_tokens": 216, "completion_tokens": 7, "reasoning_tokens": null, "latency_s": 38.015, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "shipping_delivery"}, {"model": "gemini-4-argon-high", "task": "classify", "item": "classify-20", "score": 1.0, "prompt_tokens": 221, "completion_tokens": 5, "reasoning_tokens": null, "latency_s": 6.574, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "other"}, {"model": "gemini-4-argon-high", "task": "extract", "item": "extract-02", "score": 1.0, "prompt_tokens": 278, "completion_tokens": 94, "reasoning_tokens": null, "latency_s": 4.124, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"name\": \"Tomas Vogel\", \"company\": \"Quillstone Labs\", \"email\": \"tomas.vogel@quillstone.example\", \"phone\": \"+19867028226\", \"date\": \"2027-09-27\", \"amount\": 980, \"currency\": \"USD\", \"product\": \"Pulse Barcode Scanner\", \"priority\": \"normal\"}"}, {"model": "gemini-4-argon-high", "task": "extract", "item": "extract-03", "score": 1.0, "prompt_tokens": 291, "completion_tokens": 117, "reasoning_tokens": null, "latency_s": 4.451, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"name\": \"Linh Hale\",\n  \"company\": \"Brightwell Foods\",\n  \"email\": \"linh.hale@brightwell.example\",\n  \"phone\": \"+19017026148\",\n  \"date\": \"2027-02-15\",\n  \"amount\": 349.99,\n  \"currency\": \"USD\",\n  \"product\": \"Beacon Door Cam\",\n  \"priority\": \"high\"\n}"}, {"model": "gemini-4-argon-high", "task": "extract", "item": "extract-01", "score": 1.0, "prompt_tokens": 281, "completion_tokens": 119, "reasoning_tokens": null, "latency_s": 6.495, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"name\": \"Maya Okafor\",\n  \"company\": \"Harbor & Finch\",\n  \"email\": \"maya.okafor@harbor.example\",\n  \"phone\": \"+17248622681\",\n  \"date\": \"2027-02-11\",\n  \"amount\": 15000,\n  \"currency\": \"USD\",\n  \"product\": \"Echo Headset H2\",\n  \"priority\": \"low\"\n}"}, {"model": "gemini-4-argon-high", "task": "extract", "item": "extract-05", "score": 1.0, "prompt_tokens": 288, "completion_tokens": 118, "reasoning_tokens": null, "latency_s": 5.505, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"name\": \"Oscar Haddad\",\n  \"company\": \"Alder Dental\",\n  \"email\": \"oscar.haddad@alder.example\",\n  \"phone\": \"+19337916062\",\n  \"date\": \"2027-03-21\",\n  \"amount\": 72.25,\n  \"currency\": \"USD\",\n  \"product\": \"Beacon Door Cam\",\n  \"priority\": \"low\"\n}"}, {"model": "gemini-4-argon-high", "task": "extract", "item": "extract-04", "score": 1.0, "prompt_tokens": 292, "completion_tokens": 116, "reasoning_tokens": null, "latency_s": 8.01, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"name\": \"Priya Lindqvist\",\n  \"company\": \"Nimbus Freight\",\n  \"email\": \"priya.lindqvist@nimbus.example\",\n  \"phone\": \"+12789406577\",\n  \"date\": \"2027-12-17\",\n  \"amount\": 15000,\n  \"currency\": \"USD\",\n  \"product\": \"Nimbus Label Printer\",\n  \"priority\": \"urgent\"\n}"}, {"model": "gemini-4-argon-high", "task": "extract", "item": "extract-06", "score": 1.0, "prompt_tokens": 273, "completion_tokens": 116, "reasoning_tokens": null, "latency_s": 7.255, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"name\": \"Hana Tran\",\n  \"company\": \"Corvid Studio\",\n  \"email\": \"hana.tran@corvid.example\",\n  \"phone\": \"+17677102907\",\n  \"date\": \"2027-02-13\",\n  \"amount\": 15000,\n  \"currency\": \"EUR\",\n  \"product\": \"Vault NAS 8\",\n  \"priority\": \"normal\"\n}"}, {"model": "gemini-4-argon-high", "task": "extract", "item": "extract-08", "score": 1.0, "prompt_tokens": 288, "completion_tokens": 120, "reasoning_tokens": null, "latency_s": 6.603, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"name\": \"Anke Quinn\",\n  \"company\": \"Tidewater Legal\",\n  \"email\": \"anke.quinn@tidewater.example\",\n  \"phone\": \"+442029998484\",\n  \"date\": \"2027-10-14\",\n  \"amount\": 349.99,\n  \"currency\": \"GBP\",\n  \"product\": \"Echo Headset H2\",\n  \"priority\": \"urgent\"\n}"}, {"model": "gemini-4-argon-high", "task": "extract", "item": "extract-07", "score": 1.0, "prompt_tokens": 284, "completion_tokens": 118, "reasoning_tokens": null, "latency_s": 11.478, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"name\": \"Diego Nguyen\",\n  \"company\": \"Marlow Textiles\",\n  \"email\": \"diego.nguyen@marlow.example\",\n  \"phone\": \"+442094861415\",\n  \"date\": \"2027-05-28\",\n  \"amount\": 1250.5,\n  \"currency\": \"GBP\",\n  \"product\": \"Atlas Router X4\",\n  \"priority\": \"high\"\n}"}, {"model": "gemini-4-argon-high", "task": "extract", "item": "extract-09", "score": 1.0, "prompt_tokens": 292, "completion_tokens": 119, "reasoning_tokens": null, "latency_s": 8.373, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"name\": \"Farid Costa\",\n  \"company\": \"Pinecone Robotics\",\n  \"email\": \"farid.costa@pinecone.example\",\n  \"phone\": \"+442088467585\",\n  \"date\": \"2027-07-22\",\n  \"amount\": 1250.5,\n  \"currency\": \"EUR\",\n  \"product\": \"Nimbus Label Printer\",\n  \"priority\": \"low\"\n}"}, {"model": "gemini-4-argon-high", "task": "extract", "item": "extract-10", "score": 1.0, "prompt_tokens": 278, "completion_tokens": 121, "reasoning_tokens": null, "latency_s": 9.299, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"name\": \"Nora Raman\",\n  \"company\": \"Saffron Bistro Group\",\n  \"email\": \"nora.raman@saffron.example\",\n  \"phone\": \"+16697359020\",\n  \"date\": \"2027-03-21\",\n  \"amount\": 1250.5,\n  \"currency\": \"EUR\",\n  \"product\": \"Vault NAS 8\",\n  \"priority\": \"normal\"\n}"}, {"model": "gemini-4-argon-high", "task": "extract", "item": "extract-12", "score": 1.0, "prompt_tokens": 286, "completion_tokens": 94, "reasoning_tokens": null, "latency_s": 4.922, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"name\": \"Lucia Berg\", \"company\": \"Ironbark Builders\", \"email\": \"lucia.berg@ironbark.example\", \"phone\": \"+16902655365\", \"date\": \"2027-03-14\", \"amount\": 2400, \"currency\": \"EUR\", \"product\": \"Orbit Dock Pro\", \"priority\": \"urgent\"}"}, {"model": "gemini-4-argon-high", "task": "extract", "item": "extract-11", "score": 1.0, "prompt_tokens": 295, "completion_tokens": 118, "reasoning_tokens": null, "latency_s": 8.359, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"name\": \"Kenji Mori\",\n  \"company\": \"Larkspur Energy\",\n  \"email\": \"kenji.mori@larkspur.example\",\n  \"phone\": \"+442057526188\",\n  \"date\": \"2027-08-26\",\n  \"amount\": 980,\n  \"currency\": \"EUR\",\n  \"product\": \"Echo Headset H2\",\n  \"priority\": \"high\"\n}"}, {"model": "gemini-4-argon-high", "task": "extract", "item": "extract-14", "score": 1.0, "prompt_tokens": 268, "completion_tokens": 112, "reasoning_tokens": null, "latency_s": 6.469, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"name\": \"Elena Ferreira\",\n  \"company\": \"Cobalt Bakery\",\n  \"email\": \"elena.ferreira@cobalt.example\",\n  \"phone\": \"+14748846853\",\n  \"date\": \"2027-01-25\",\n  \"amount\": 980,\n  \"currency\": \"USD\",\n  \"product\": \"Tempo Time Clock\",\n  \"priority\": \"normal\"\n}"}, {"model": "gemini-4-argon-high", "task": "extract", "item": "extract-16", "score": 1.0, "prompt_tokens": 295, "completion_tokens": 119, "reasoning_tokens": null, "latency_s": 3.691, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"name\": \"Thao Sato\",\n  \"company\": \"Redwood Cycles\",\n  \"email\": \"thao.sato@redwood.example\",\n  \"phone\": \"+18005139318\",\n  \"date\": \"2027-11-06\",\n  \"amount\": 349.99,\n  \"currency\": \"EUR\",\n  \"product\": \"Echo Headset H2\",\n  \"priority\": \"urgent\"\n}"}, {"model": "gemini-4-argon-high", "task": "extract", "item": "extract-15", "score": 1.0, "prompt_tokens": 292, "completion_tokens": 118, "reasoning_tokens": null, "latency_s": 7.646, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"name\": \"Marcus Diallo\",\n  \"company\": \"Juniper Analytics\",\n  \"email\": \"marcus.diallo@juniper.example\",\n  \"phone\": \"+14286843149\",\n  \"date\": \"2027-12-05\",\n  \"amount\": 72.25,\n  \"currency\": \"GBP\",\n  \"product\": \"Nimbus Label Printer\",\n  \"priority\": \"high\"\n}"}, {"model": "gemini-4-argon-high", "task": "extract", "item": "extract-13", "score": 1.0, "prompt_tokens": 278, "completion_tokens": 115, "reasoning_tokens": null, "latency_s": 13.662, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"name\": \"Ravi Brandt\",\n  \"company\": \"Helio Print\",\n  \"email\": \"ravi.brandt@helio.example\",\n  \"phone\": \"+12006629955\",\n  \"date\": \"2027-08-01\",\n  \"amount\": 15000,\n  \"currency\": \"USD\",\n  \"product\": \"Orbit Dock Pro\",\n  \"priority\": \"low\"\n}"}, {"model": "gemini-4-argon-high", "task": "extract", "item": "extract-17", "score": 1.0, "prompt_tokens": 288, "completion_tokens": 116, "reasoning_tokens": null, "latency_s": 5.32, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"name\": \"Ines Iyer\",\n  \"company\": \"Mistral Travel\",\n  \"email\": \"ines.iyer@mistral.example\",\n  \"phone\": \"+442067901422\",\n  \"date\": \"2027-01-04\",\n  \"amount\": 15000,\n  \"currency\": \"USD\",\n  \"product\": \"Beacon Door Cam\",\n  \"priority\": \"low\"\n}"}, {"model": "gemini-4-argon-high", "task": "extract", "item": "extract-18", "score": 1.0, "prompt_tokens": 275, "completion_tokens": 116, "reasoning_tokens": null, "latency_s": 5.328, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"name\": \"Jonas Weiss\",\n  \"company\": \"Opal Veterinary\",\n  \"email\": \"jonas.weiss@opal.example\",\n  \"phone\": \"+442035219513\",\n  \"date\": \"2027-06-04\",\n  \"amount\": 349.99,\n  \"currency\": \"USD\",\n  \"product\": \"Beacon Door Cam\",\n  \"priority\": \"normal\"\n}"}, {"model": "gemini-4-argon-high", "task": "extract", "item": "extract-19", "score": 1.0, "prompt_tokens": 285, "completion_tokens": 121, "reasoning_tokens": null, "latency_s": 5.994, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"name\": \"Amara Morales\",\n  \"company\": \"Granite Logistics\",\n  \"email\": \"amara.morales@granite.example\",\n  \"phone\": \"+12717607539\",\n  \"date\": \"2027-04-22\",\n  \"amount\": 1250.5,\n  \"currency\": \"USD\",\n  \"product\": \"Lumen Display 27\",\n  \"priority\": \"high\"\n}"}, {"model": "gemini-4-argon-high", "task": "extract", "item": "extract-20", "score": 1.0, "prompt_tokens": 285, "completion_tokens": 115, "reasoning_tokens": null, "latency_s": 7.005, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"name\": \"Felix Petrova\",\n  \"company\": \"Fern Hotels\",\n  \"email\": \"felix.petrova@fern.example\",\n  \"phone\": \"+16629724088\",\n  \"date\": \"2027-09-27\",\n  \"amount\": 72.25,\n  \"currency\": \"EUR\",\n  \"product\": \"Atlas Router X4\",\n  \"priority\": \"urgent\"\n}"}, {"model": "gemini-4-argon-high", "task": "invoice", "item": "invoice-03", "score": 1.0, "prompt_tokens": 390, "completion_tokens": 139, "reasoning_tokens": null, "latency_s": 5.488, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"invoice_number\": \"INV-2028-9030\",\n  \"vendor\": \"Tessellate Software GmbH\",\n  \"invoice_date\": \"2027-11-06\",\n  \"due_date\": \"2027-12-06\",\n  \"currency\": \"EUR\",\n  \"line_item_count\": 4,\n  \"subtotal\": 3603.30,\n  \"tax_total\": 756.69,\n  \"total\": 4359.99\n}"}, {"model": "gemini-4-argon-high", "task": "invoice", "item": "invoice-02", "score": 1.0, "prompt_tokens": 386, "completion_tokens": 137, "reasoning_tokens": null, "latency_s": 9.532, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"invoice_number\": \"INV-2027-4416\",\n  \"vendor\": \"Blue Heron Catering\",\n  \"invoice_date\": \"2027-08-16\",\n  \"due_date\": \"2027-08-16\",\n  \"currency\": \"GBP\",\n  \"line_item_count\": 5,\n  \"subtotal\": 1604.97,\n  \"tax_total\": 136.42,\n  \"total\": 1741.39\n}"}, {"model": "gemini-4-argon-high", "task": "invoice", "item": "invoice-01", "score": 1.0, "prompt_tokens": 328, "completion_tokens": 136, "reasoning_tokens": null, "latency_s": 11.223, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"invoice_number\": \"INV-2029-3683\",\n  \"vendor\": \"Kopernik Office Supply\",\n  \"invoice_date\": \"2027-09-05\",\n  \"due_date\": \"2027-09-20\",\n  \"currency\": \"USD\",\n  \"line_item_count\": 3,\n  \"subtotal\": 646.53,\n  \"tax_total\": 54.96,\n  \"total\": 701.49\n}"}, {"model": "gemini-4-argon-high", "task": "invoice", "item": "invoice-04", "score": 1.0, "prompt_tokens": 350, "completion_tokens": 134, "reasoning_tokens": null, "latency_s": 5.87, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"invoice_number\": \"INV-2029-4492\",\n  \"vendor\": \"Mango Courier Co.\",\n  \"invoice_date\": \"2027-11-18\",\n  \"due_date\": \"2027-12-03\",\n  \"currency\": \"USD\",\n  \"line_item_count\": 4,\n  \"subtotal\": 666.78,\n  \"tax_total\": 56.68,\n  \"total\": 723.46\n}"}, {"model": "gemini-4-argon-high", "task": "invoice", "item": "invoice-05", "score": 1.0, "prompt_tokens": 359, "completion_tokens": 290, "reasoning_tokens": 156, "latency_s": 10.012, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"invoice_number\": \"INV-2028-9735\",\n  \"vendor\": \"Solano Print House\",\n  \"invoice_date\": \"2027-02-10\",\n  \"due_date\": \"2027-03-27\",\n  \"currency\": \"USD\",\n  \"line_item_count\": 4,\n  \"subtotal\": 520.81,\n  \"tax_total\": 0.00,\n  \"total\": 520.81\n}"}, {"model": "gemini-4-argon-high", "task": "invoice", "item": "invoice-08", "score": 1.0, "prompt_tokens": 328, "completion_tokens": 138, "reasoning_tokens": null, "latency_s": 7.397, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"invoice_number\": \"INV-2027-1944\",\n  \"vendor\": \"Zephyr Analytics Ltd\",\n  \"invoice_date\": \"2027-03-20\",\n  \"due_date\": \"2027-04-19\",\n  \"currency\": \"USD\",\n  \"line_item_count\": 2,\n  \"subtotal\": 1116.63,\n  \"tax_total\": 111.66,\n  \"total\": 1228.29\n}"}, {"model": "gemini-4-argon-high", "task": "invoice", "item": "invoice-07", "score": 1.0, "prompt_tokens": 361, "completion_tokens": 138, "reasoning_tokens": null, "latency_s": 12.02, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"invoice_number\": \"INV-2028-4882\",\n  \"vendor\": \"Pioneer Cleaning Services\",\n  \"invoice_date\": \"2027-06-02\",\n  \"due_date\": \"2027-06-02\",\n  \"currency\": \"USD\",\n  \"line_item_count\": 4,\n  \"subtotal\": 5540.00,\n  \"tax_total\": 1052.60,\n  \"total\": 6592.60\n}"}, {"model": "gemini-4-argon-high", "task": "invoice", "item": "invoice-06", "score": 1.0, "prompt_tokens": 381, "completion_tokens": 274, "reasoning_tokens": 136, "latency_s": 14.499, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"invoice_number\": \"INV-2027-9294\",\n  \"vendor\": \"Nordlys Cloud AB\",\n  \"invoice_date\": \"2027-10-28\",\n  \"due_date\": \"2027-12-12\",\n  \"currency\": \"EUR\",\n  \"line_item_count\": 4,\n  \"subtotal\": 1479.92,\n  \"tax_total\": 310.78,\n  \"total\": 1790.70\n}"}, {"model": "gemini-4-argon-high", "task": "invoice", "item": "invoice-09", "score": 1.0, "prompt_tokens": 395, "completion_tokens": 136, "reasoning_tokens": null, "latency_s": 8.322, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"invoice_number\": \"INV-2029-2169\",\n  \"vendor\": \"Maple & Oak Furniture\",\n  \"invoice_date\": \"2027-06-14\",\n  \"due_date\": \"2027-06-14\",\n  \"currency\": \"EUR\",\n  \"line_item_count\": 5,\n  \"subtotal\": 827.94,\n  \"tax_total\": 157.31,\n  \"total\": 985.25\n}"}, {"model": "gemini-4-argon-high", "task": "invoice", "item": "invoice-10", "score": 1.0, "prompt_tokens": 333, "completion_tokens": 160, "reasoning_tokens": 43, "latency_s": 8.35, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"invoice_number\": \"INV-2028-8966\", \"vendor\": \"Kite Security Systems\", \"invoice_date\": \"2027-08-14\", \"due_date\": \"2027-09-28\", \"currency\": \"GBP\", \"line_item_count\": 3, \"subtotal\": 907.47, \"tax_total\": 181.49, \"total\": 1088.96}"}, {"model": "gemini-4-argon-high", "task": "invoice", "item": "invoice-11", "score": 1.0, "prompt_tokens": 350, "completion_tokens": 252, "reasoning_tokens": 113, "latency_s": 5.843, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"invoice_number\": \"INV-2029-5301\",\n  \"vendor\": \"Kopernik Office Supply\",\n  \"invoice_date\": \"2027-01-22\",\n  \"due_date\": \"2027-02-21\",\n  \"currency\": \"USD\",\n  \"line_item_count\": 3,\n  \"subtotal\": 1947.90,\n  \"tax_total\": 370.10,\n  \"total\": 2318.00\n}"}, {"model": "gemini-4-argon-high", "task": "invoice", "item": "invoice-12", "score": 1.0, "prompt_tokens": 397, "completion_tokens": 250, "reasoning_tokens": 115, "latency_s": 7.709, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"invoice_number\": \"INV-2028-5730\",\n  \"vendor\": \"Blue Heron Catering\",\n  \"invoice_date\": \"2027-04-12\",\n  \"due_date\": \"2027-05-27\",\n  \"currency\": \"EUR\",\n  \"line_item_count\": 5,\n  \"subtotal\": 689.02,\n  \"tax_total\": 130.91,\n  \"total\": 819.93\n}"}, {"model": "gemini-4-argon-high", "task": "invoice", "item": "invoice-13", "score": 1.0, "prompt_tokens": 306, "completion_tokens": 286, "reasoning_tokens": 154, "latency_s": 8.561, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"invoice_number\": \"INV-2027-4999\",\n  \"vendor\": \"Tessellate Software GmbH\",\n  \"invoice_date\": \"2027-06-18\",\n  \"due_date\": \"2027-08-02\",\n  \"currency\": \"USD\",\n  \"line_item_count\": 2,\n  \"subtotal\": 453.3,\n  \"tax_total\": 0.0,\n  \"total\": 453.3\n}"}, {"model": "gemini-4-argon-high", "task": "invoice", "item": "invoice-14", "score": 1.0, "prompt_tokens": 328, "completion_tokens": 136, "reasoning_tokens": null, "latency_s": 8.869, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"invoice_number\": \"INV-2028-6335\",\n  \"vendor\": \"Mango Courier Co.\",\n  \"invoice_date\": \"2027-09-17\",\n  \"due_date\": \"2027-10-02\",\n  \"currency\": \"USD\",\n  \"line_item_count\": 2,\n  \"subtotal\": 1767.8,\n  \"tax_total\": 150.26,\n  \"total\": 1918.06\n}"}, {"model": "gemini-4-argon-high", "task": "invoice", "item": "invoice-15", "score": 1.0, "prompt_tokens": 360, "completion_tokens": 138, "reasoning_tokens": null, "latency_s": 10.464, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"invoice_number\": \"INV-2028-0781\",\n  \"vendor\": \"Solano Print House\",\n  \"invoice_date\": \"2027-12-19\",\n  \"due_date\": \"2028-01-03\",\n  \"currency\": \"EUR\",\n  \"line_item_count\": 3,\n  \"subtotal\": 2256.65,\n  \"tax_total\": 428.76,\n  \"total\": 2685.41\n}"}, {"model": "gemini-4-argon-high", "task": "invoice", "item": "invoice-16", "score": 1.0, "prompt_tokens": 390, "completion_tokens": 135, "reasoning_tokens": null, "latency_s": 8.948, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"invoice_number\": \"INV-2029-7964\",\n  \"vendor\": \"Nordlys Cloud AB\",\n  \"invoice_date\": \"2027-07-12\",\n  \"due_date\": \"2027-07-27\",\n  \"currency\": \"USD\",\n  \"line_item_count\": 6,\n  \"subtotal\": 807.1,\n  \"tax_total\": 153.35,\n  \"total\": 960.45\n}"}, {"model": "gemini-4-argon-high", "task": "invoice", "item": "invoice-18", "score": 1.0, "prompt_tokens": 375, "completion_tokens": 116, "reasoning_tokens": null, "latency_s": 5.723, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"invoice_number\": \"INV-2028-2081\", \"vendor\": \"Zephyr Analytics Ltd\", \"invoice_date\": \"2027-09-17\", \"due_date\": \"2027-10-02\", \"currency\": \"EUR\", \"line_item_count\": 4, \"subtotal\": 967.5, \"tax_total\": 203.18, \"total\": 1170.68}"}, {"model": "gemini-4-argon-high", "task": "sql", "item": "sql-01", "score": 1.0, "prompt_tokens": 240, "completion_tokens": 17, "reasoning_tokens": null, "latency_s": 4.497, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT plan, COUNT(*) AS count FROM customers GROUP BY plan;"}, {"model": "gemini-4-argon-high", "task": "invoice", "item": "invoice-17", "score": 1.0, "prompt_tokens": 322, "completion_tokens": 134, "reasoning_tokens": null, "latency_s": 16.212, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"invoice_number\": \"INV-2027-2172\",\n  \"vendor\": \"Pioneer Cleaning Services\",\n  \"invoice_date\": \"2027-02-11\",\n  \"due_date\": \"2027-02-11\",\n  \"currency\": \"USD\",\n  \"line_item_count\": 2,\n  \"subtotal\": 458.31,\n  \"tax_total\": 45.83,\n  \"total\": 504.14\n}"}, {"model": "gemini-4-argon-high", "task": "invoice", "item": "invoice-19", "score": 1.0, "prompt_tokens": 379, "completion_tokens": 138, "reasoning_tokens": null, "latency_s": 11.149, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"invoice_number\": \"INV-2028-8394\",\n  \"vendor\": \"Maple & Oak Furniture\",\n  \"invoice_date\": \"2027-09-11\",\n  \"due_date\": \"2027-10-26\",\n  \"currency\": \"USD\",\n  \"line_item_count\": 5,\n  \"subtotal\": 4942.43,\n  \"tax_total\": 939.06,\n  \"total\": 5881.49\n}"}, {"model": "gemini-4-argon-high", "task": "invoice", "item": "invoice-20", "score": 1.0, "prompt_tokens": 356, "completion_tokens": 206, "reasoning_tokens": 71, "latency_s": 10.684, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\n  \"invoice_number\": \"INV-2029-2190\",\n  \"vendor\": \"Kite Security Systems\",\n  \"invoice_date\": \"2027-07-09\",\n  \"due_date\": \"2027-08-23\",\n  \"currency\": \"USD\",\n  \"line_item_count\": 4,\n  \"subtotal\": 257.55,\n  \"tax_total\": 48.93,\n  \"total\": 306.48\n}"}, {"model": "gemini-4-argon-high", "task": "sql", "item": "sql-03", "score": 1.0, "prompt_tokens": 247, "completion_tokens": 22, "reasoning_tokens": null, "latency_s": 4.785, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT ROUND(AVG(price), 2) FROM products WHERE category = 'hardware';"}, {"model": "gemini-4-argon-high", "task": "sql", "item": "sql-02", "score": 1.0, "prompt_tokens": 242, "completion_tokens": 19, "reasoning_tokens": null, "latency_s": 8.355, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT name FROM customers WHERE country = 'VN' ORDER BY name ASC;"}, {"model": "gemini-4-argon-high", "task": "sql", "item": "sql-05", "score": 1.0, "prompt_tokens": 240, "completion_tokens": 63, "reasoning_tokens": null, "latency_s": 4.631, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT ROUND(SUM(oi.qty * p.price), 2) AS total_revenue FROM orders o JOIN order_items oi ON o.id = oi.order_id JOIN products p ON oi.product_id = p.id WHERE o.status = 'paid';"}, {"model": "gemini-4-argon-high", "task": "sql", "item": "sql-04", "score": 1.0, "prompt_tokens": 245, "completion_tokens": 24, "reasoning_tokens": null, "latency_s": 5.868, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT COUNT(*) FROM orders WHERE order_date LIKE '2026-06-%';"}, {"model": "gemini-4-argon-high", "task": "sql", "item": "sql-08", "score": 1.0, "prompt_tokens": 245, "completion_tokens": 71, "reasoning_tokens": null, "latency_s": 7.117, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT p.category, ROUND(SUM(oi.qty * p.price), 2) AS revenue FROM products p JOIN order_items oi ON p.id = oi.product_id JOIN orders o ON oi.order_id = o.id WHERE o.status = 'paid' GROUP BY p.category;"}, {"model": "gemini-4-argon-high", "task": "sql", "item": "sql-06", "score": 1.0, "prompt_tokens": 239, "completion_tokens": 38, "reasoning_tokens": null, "latency_s": 8.806, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT c.name FROM customers c LEFT JOIN orders o ON c.id = o.customer_id WHERE o.id IS NULL ORDER BY c.name ASC;"}, {"model": "gemini-4-argon-high", "task": "sql", "item": "sql-09", "score": 1.0, "prompt_tokens": 241, "completion_tokens": 50, "reasoning_tokens": null, "latency_s": 8.569, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT c.name FROM customers c JOIN orders o ON c.id = o.customer_id GROUP BY c.id, c.name HAVING COUNT(o.id) >= 4 ORDER BY c.name ASC;"}, {"model": "gemini-4-argon-high", "task": "sql", "item": "sql-10", "score": 1.0, "prompt_tokens": 236, "completion_tokens": 21, "reasoning_tokens": null, "latency_s": 7.34, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT COUNT(DISTINCT customer_id) FROM orders WHERE status = 'refunded';"}, {"model": "gemini-4-argon-high", "task": "sql", "item": "sql-07", "score": 1.0, "prompt_tokens": 254, "completion_tokens": 78, "reasoning_tokens": null, "latency_s": 16.006, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT p.name, SUM(oi.qty) AS units FROM products p JOIN order_items oi ON p.id = oi.product_id JOIN orders o ON oi.order_id = o.id WHERE o.status = 'paid' GROUP BY p.id, p.name ORDER BY units DESC, p.name ASC LIMIT 3;"}, {"model": "gemini-4-argon-high", "task": "sql", "item": "sql-11", "score": 1.0, "prompt_tokens": 245, "completion_tokens": 62, "reasoning_tokens": null, "latency_s": 9.568, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT p.name\nFROM products p\nLEFT JOIN order_items oi ON p.id = oi.product_id\nGROUP BY p.id, p.name\nHAVING COUNT(DISTINCT oi.order_id) < 10\nORDER BY p.name ASC;"}, {"model": "gemini-4-argon-high", "task": "sql", "item": "sql-12", "score": 1.0, "prompt_tokens": 246, "completion_tokens": 83, "reasoning_tokens": null, "latency_s": 11.187, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT ROUND(AVG(total_qty), 2)\nFROM (\n    SELECT o.id, COALESCE(SUM(oi.qty), 0) AS total_qty\n    FROM orders o\n    LEFT JOIN order_items oi ON o.id = oi.order_id\n    WHERE o.status = 'paid'\n    GROUP BY o.id\n);"}, {"model": "gemini-4-argon-high", "task": "sql", "item": "sql-14", "score": 1.0, "prompt_tokens": 253, "completion_tokens": 77, "reasoning_tokens": null, "latency_s": 7.128, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT substr(order_date, 1, 7) AS month, COUNT(*) AS count\nFROM orders\nWHERE status = 'paid' AND order_date >= '2026-01-01' AND order_date < '2027-01-01'\nGROUP BY month\nORDER BY month;"}, {"model": "gemini-4-argon-high", "task": "sql", "item": "sql-13", "score": 1.0, "prompt_tokens": 246, "completion_tokens": 104, "reasoning_tokens": null, "latency_s": 8.098, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT c.name, ROUND(SUM(oi.qty * p.price), 2) AS revenue FROM customers c JOIN orders o ON c.id = o.customer_id JOIN order_items oi ON o.id = oi.order_id JOIN products p ON oi.product_id = p.id WHERE o.status = 'paid' GROUP BY c.id, c.name ORDER BY SUM(oi.qty * p.price) DESC LIMIT 1;"}, {"model": "gemini-4-argon-high", "task": "sql", "item": "sql-15", "score": 1.0, "prompt_tokens": 254, "completion_tokens": 53, "reasoning_tokens": null, "latency_s": 8.433, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT name FROM customers WHERE plan = 'pro' AND signup_date >= '2026-01-01' AND signup_date <= '2026-06-30' ORDER BY name ASC;"}, {"model": "gemini-4-argon-high", "task": "sql", "item": "sql-17", "score": 1.0, "prompt_tokens": 261, "completion_tokens": 50, "reasoning_tokens": null, "latency_s": 4.597, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT c.country, COUNT(DISTINCT c.id) AS customers, COUNT(o.id) AS orders FROM customers c LEFT JOIN orders o ON c.id = o.customer_id GROUP BY c.country;"}, {"model": "gemini-4-argon-high", "task": "sql", "item": "sql-18", "score": 1.0, "prompt_tokens": 245, "completion_tokens": 46, "reasoning_tokens": null, "latency_s": 6.959, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT category, name FROM (SELECT category, name, ROW_NUMBER() OVER (PARTITION BY category ORDER BY price DESC, id ASC) AS rn FROM products) WHERE rn = 1 ORDER BY category;"}, {"model": "gemini-4-argon-high", "task": "sql", "item": "sql-16", "score": 1.0, "prompt_tokens": 245, "completion_tokens": 95, "reasoning_tokens": null, "latency_s": 10.16, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT COUNT(*) FROM (\n    SELECT o.id\n    FROM orders o\n    JOIN order_items oi ON o.id = oi.order_id\n    JOIN products p ON oi.product_id = p.id\n    WHERE o.status = 'paid' AND p.category IN ('hardware', 'software')\n    GROUP BY o.id\n    HAVING COUNT(DISTINCT p.category) = 2\n);"}, {"model": "gemini-4-argon-high", "task": "sql", "item": "sql-20", "score": 1.0, "prompt_tokens": 250, "completion_tokens": 23, "reasoning_tokens": null, "latency_s": 4.395, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT country, COUNT(*) AS count FROM customers GROUP BY country HAVING COUNT(*) > 3;"}, {"model": "gemini-4-argon-high", "task": "route", "item": "route-02", "score": 1.0, "prompt_tokens": 309, "completion_tokens": 12, "reasoning_tokens": null, "latency_s": 3.717, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"search_kb\"}"}, {"model": "gemini-4-argon-high", "task": "route", "item": "route-01", "score": 1.0, "prompt_tokens": 312, "completion_tokens": 12, "reasoning_tokens": null, "latency_s": 4.379, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"lookup_order\"}"}, {"model": "gemini-4-argon-high", "task": "sql", "item": "sql-19", "score": 1.0, "prompt_tokens": 264, "completion_tokens": 64, "reasoning_tokens": null, "latency_s": 9.202, "finish": "stop", "error": null, "attempts": 1, "note": "ok", "output": "SELECT c.name, MAX(o.order_date) AS date\nFROM customers c\nLEFT JOIN orders o ON c.id = o.customer_id\nWHERE c.plan = 'team'\nGROUP BY c.id, c.name\nORDER BY c.name;"}, {"model": "gemini-4-argon-high", "task": "route", "item": "route-03", "score": 1.0, "prompt_tokens": 311, "completion_tokens": 12, "reasoning_tokens": null, "latency_s": 4.724, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"get_invoice\"}"}, {"model": "gemini-4-argon-high", "task": "route", "item": "route-06", "score": 0.0, "prompt_tokens": 316, "completion_tokens": 13, "reasoning_tokens": null, "latency_s": 7.076, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"escalate_human\"}"}, {"model": "gemini-4-argon-high", "task": "route", "item": "route-07", "score": 1.0, "prompt_tokens": 319, "completion_tokens": 13, "reasoning_tokens": null, "latency_s": 6.598, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"escalate_human\"}"}, {"model": "gemini-4-argon-high", "task": "route", "item": "route-04", "score": 1.0, "prompt_tokens": 316, "completion_tokens": 12, "reasoning_tokens": null, "latency_s": 12.794, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"refund_payment\"}"}, {"model": "gemini-4-argon-high", "task": "route", "item": "route-05", "score": 1.0, "prompt_tokens": 314, "completion_tokens": 12, "reasoning_tokens": null, "latency_s": 12.943, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"schedule_meeting\"}"}, {"model": "gemini-4-argon-high", "task": "route", "item": "route-08", "score": 1.0, "prompt_tokens": 323, "completion_tokens": 12, "reasoning_tokens": null, "latency_s": 6.913, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"update_address\"}"}, {"model": "gemini-4-argon-high", "task": "route", "item": "route-09", "score": 1.0, "prompt_tokens": 305, "completion_tokens": 13, "reasoning_tokens": null, "latency_s": 6.992, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"ask_clarification\"}"}, {"model": "gemini-4-argon-high", "task": "route", "item": "route-11", "score": 1.0, "prompt_tokens": 316, "completion_tokens": 12, "reasoning_tokens": null, "latency_s": 7.384, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"send_email\"}"}, {"model": "gemini-4-argon-high", "task": "route", "item": "route-12", "score": 1.0, "prompt_tokens": 305, "completion_tokens": 13, "reasoning_tokens": null, "latency_s": 7.221, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"ask_clarification\"}"}, {"model": "gemini-4-argon-high", "task": "route", "item": "route-10", "score": 1.0, "prompt_tokens": 311, "completion_tokens": 12, "reasoning_tokens": null, "latency_s": 9.623, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"search_kb\"}"}, {"model": "gemini-4-argon-high", "task": "route", "item": "route-14", "score": 1.0, "prompt_tokens": 323, "completion_tokens": 12, "reasoning_tokens": null, "latency_s": 3.324, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"create_ticket\"}"}, {"model": "gemini-4-argon-high", "task": "route", "item": "route-13", "score": 1.0, "prompt_tokens": 315, "completion_tokens": 12, "reasoning_tokens": null, "latency_s": 9.739, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"lookup_order\"}"}, {"model": "gemini-4-argon-high", "task": "route", "item": "route-16", "score": 1.0, "prompt_tokens": 315, "completion_tokens": 12, "reasoning_tokens": null, "latency_s": 5.291, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"schedule_meeting\"}"}, {"model": "gemini-4-argon-high", "task": "route", "item": "route-17", "score": 1.0, "prompt_tokens": 316, "completion_tokens": 12, "reasoning_tokens": null, "latency_s": 3.917, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"get_invoice\"}"}, {"model": "gemini-4-argon-high", "task": "route", "item": "route-18", "score": 1.0, "prompt_tokens": 308, "completion_tokens": 12, "reasoning_tokens": null, "latency_s": 3.163, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"search_kb\"}"}, {"model": "gemini-4-argon-high", "task": "route", "item": "route-15", "score": 1.0, "prompt_tokens": 329, "completion_tokens": 13, "reasoning_tokens": null, "latency_s": 7.858, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"escalate_human\"}"}, {"model": "gemini-4-argon-high", "task": "route", "item": "route-20", "score": 1.0, "prompt_tokens": 308, "completion_tokens": 13, "reasoning_tokens": null, "latency_s": 6.713, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"ask_clarification\"}"}, {"model": "gemini-4-argon-high", "task": "support", "item": "support-01", "score": 1.0, "prompt_tokens": 692, "completion_tokens": 154, "reasoning_tokens": null, "latency_s": 6.244, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=3/3", "output": "Hello! Thank you for reaching out to Brightlane Support.\n\nUnder our policy, full refunds are only available for unused hardware in its original packaging returned within 30 days of delivery. Because the keyboard has been opened and is not defective, a full refund is not allowed. \n\nHowever, since you are within the 30-day window, you may still return the opened keyboard with the following deductions:\n* A **15% restocking fee** for opened hardware.\n* A **$7.50 return shipping label cost**.\n\nYour remaining refund will be sent to your original payment method 5–7 business days after we receive the item. Please let me know if you would like to proceed with this return!"}, {"model": "gemini-4-argon-high", "task": "route", "item": "route-19", "score": 1.0, "prompt_tokens": 314, "completion_tokens": 12, "reasoning_tokens": null, "latency_s": 7.156, "finish": "stop", "error": null, "attempts": 1, "note": "", "output": "{\"tool\": \"send_email\"}"}, {"model": "gemini-4-argon-high", "task": "support", "item": "support-02", "score": 1.0, "prompt_tokens": 680, "completion_tokens": 167, "reasoning_tokens": null, "latency_s": 7.663, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "I am so sorry to hear that your headset arrived defective! \n\nYou will not need to pay anything to send it back. Under our policy for defective items:\n* **Return shipping is completely free** (the standard $7.50 label cost does not apply).\n* **There is no restocking fee** (the 15% fee for opened hardware is waived for defective items).\n\nIf you are returning it for a refund (within 30 days of delivery), the full amount will go back to your original payment method 5–7 business days after we receive the headset. Alternatively, as hardware is covered by a 12-month warranty, an approved replacement can be shipped within 3 business days. \n\nPlease let me know how you would like to proceed!"}, {"model": "gemini-4-argon-high", "task": "support", "item": "support-04", "score": 1.0, "prompt_tokens": 686, "completion_tokens": 107, "reasoning_tokens": null, "latency_s": 5.109, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "Hello! Thank you for reaching out to Brightlane support. \n\nUnder our policy, we do not offer prorated refunds for monthly subscriptions. However, you can cancel your monthly plan at any time, and the cancellation will take effect at the end of your current billing period. This means you will still have full access to your plan for the remainder of the month you have already paid for, and you will not be charged again afterward.\n\nPlease let me know if you need any assistance with cancelling your plan!"}, {"model": "gemini-4-argon-high", "task": "support", "item": "support-03", "score": 1.0, "prompt_tokens": 676, "completion_tokens": 134, "reasoning_tokens": null, "latency_s": 5.605, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=3/3", "output": "Hello! Thank you for contacting Brightlane Support. \n\nUnfortunately, our policy only allows for a full refund on software licenses within 14 days of purchase, and no refunds are permitted after that 14-day window has passed. Since your license was purchased three weeks ago, I am not able to process or promise a refund. \n\nHowever, I would be happy to offer you a goodwill credit of up to $20 on your account. Alternatively, if you provide your order number, I can escalate your request to our Tier 2 team for further review. \n\nPlease let me know how you would like to proceed!"}, {"model": "gemini-4-argon-high", "task": "support", "item": "support-05", "score": 1.0, "prompt_tokens": 684, "completion_tokens": 77, "reasoning_tokens": null, "latency_s": 6.222, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=1/1", "output": "Hello! Thank you for reaching out to Brightlane Support.\n\nSince you purchased your annual plan 12 days ago—which is within the 30-day window from the date of purchase—you are eligible for a pro-rata refund upon cancellation. \n\nPlease let me know if you would like me to help process this cancellation for you today!"}, {"model": "gemini-4-argon-high", "task": "support", "item": "support-06", "score": 1.0, "prompt_tokens": 677, "completion_tokens": 144, "reasoning_tokens": null, "latency_s": 7.426, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "Hello! Thank you for reaching out to Brightlane Support. \n\nPer our policy, annual plans are only eligible for a pro-rata refund if cancelled within 30 days of purchase. Because you are 45 days into your plan, we are unfortunately unable to issue a refund, and as a support agent, I am not permitted to promise refunds outside of this policy. \n\nHowever, I would be happy to offer a one-time goodwill credit of up to $20 to your account. Alternatively, if you provide your order number, I can escalate your request to our Tier 2 team for further review. \n\nPlease let me know how you would like to proceed!"}, {"model": "gemini-4-argon-high", "task": "support", "item": "support-08", "score": 1.0, "prompt_tokens": 676, "completion_tokens": 98, "reasoning_tokens": null, "latency_s": 4.451, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=1/1", "output": "Hello! Thank you for reaching out to Brightlane Support. \n\nAccording to our policy, standard shipping is only free on orders over $75 before tax, so a $70 order would not qualify. \n\nHowever, if you increase your order total to over $75 before tax, you will automatically qualify for free standard shipping (which takes 3–5 business days). \n\nPlease let me know if I can help you with anything else!"}, {"model": "gemini-4-argon-high", "task": "support", "item": "support-09", "score": 1.0, "prompt_tokens": 676, "completion_tokens": 67, "reasoning_tokens": null, "latency_s": 5.482, "finish": "stop", "error": null, "attempts": 1, "note": "det=2/2 judge=2/2", "output": "Hello! Thank you for reaching out to Brightlane Support. \n\nAccording to our shipping policy, international orders take 7–14 business days to arrive. Please note that as the customer, you are responsible for paying any applicable import duties. \n\nPlease let me know if you have any other questions!"}, {"model": "gemini-4-argon-high", "task": "support", "item": "support-07", "score": 1.0, "prompt_tokens": 687, "completion_tokens": 99, "reasoning_tokens": null, "latency_s": 8.927, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "Hello! Thank you for reaching out to Brightlane Support. \n\nYes, you are eligible for a price adjustment! According to our policy, if the price of an item drops within 14 days of purchase, we are happy to refund the difference, provided the monitor is not a clearance item. \n\nPlease reply with your order number so I can verify the details and process your $40 refund right away. \n\nBest regards,\nBrightlane Support Team"}, {"model": "gemini-4-argon-high", "task": "support", "item": "support-10", "score": 1.0, "prompt_tokens": 673, "completion_tokens": 140, "reasoning_tokens": null, "latency_s": 7.996, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=3/3", "output": "I am sorry to hear your package hasn't arrived yet! \n\nAccording to our policy for lost parcels, we ask that you please wait 48 hours from the time tracking shows it was delivered, as packages sometimes arrive shortly after. \n\nIf your parcel still hasn't arrived after 48 hours, please reach back out to us so we can open a claim. Once a claim is opened, we will conduct a 5-business-day investigation and then provide either a reshipment or a refund. \n\nPlease let me know if it has already been 48 hours, and I would be happy to get that claim started for you!"}, {"model": "gemini-4-argon-high", "task": "support", "item": "support-12", "score": 1.0, "prompt_tokens": 679, "completion_tokens": 139, "reasoning_tokens": null, "latency_s": 6.167, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "Hello! Thank you for reaching out to Brightlane Support. \n\nI am sorry to hear about the accident with your tablet. While our hardware comes with a 12-month warranty, our policy does not cover accidental damage, including drops and liquid damage. Therefore, your tablet is not eligible for a warranty replacement. \n\nHowever, I would be happy to offer you a $20 goodwill credit toward a new purchase. Alternatively, if you would like to request an exception to our policy, please provide your order number and I can escalate your case to our Tier 2 team for further review. \n\nPlease let me know how you would like to proceed!"}, {"model": "gemini-4-argon-high", "task": "support", "item": "support-11", "score": 1.0, "prompt_tokens": 685, "completion_tokens": 126, "reasoning_tokens": null, "latency_s": 8.353, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "Hello! Yes, as a Priority-plan customer, you have 24/7 support coverage for severity-1 issues. Since your production integration is down, you can submit a ticket right away. \n\nOur first-response target for Priority customers is 2 hours, so a team member will assist you shortly. If the issue is not classified as severity-1, it will be addressed during our standard support hours, which are Monday through Friday, 08:00 to 18:00 UTC. \n\nPlease let us know if you need any help submitting your request!"}, {"model": "gemini-4-argon-high", "task": "support", "item": "support-13", "score": 1.0, "prompt_tokens": 675, "completion_tokens": 104, "reasoning_tokens": null, "latency_s": 7.572, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "I can certainly help you submit an account deletion request today. However, per our policy, we are unable to delete accounts immediately; account deletion is completed within 30 days of the request. \n\nBefore we begin the deletion process, please note that if you would like to keep a copy of your information, a data export is available at any time under **Settings > Data**. \n\nPlease let me know if you would like me to go ahead and submit the deletion request for you now!"}, {"model": "gemini-4-argon-high", "task": "support", "item": "support-16", "score": 1.0, "prompt_tokens": 693, "completion_tokens": 114, "reasoning_tokens": null, "latency_s": 8.864, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "Hello! Thank you for reaching out to Brightlane Support. \n\nUnder our trade-in policy, Orion-series devices that are under 2 years old and in working condition earn a trade-in credit equal to 40% of the original price. \n\nSince your Orion X2 is 18 months old, works fine, and originally cost $900, you will receive **$360** in trade-in credit. \n\nPlease let me know if you need any assistance getting that trade-in started!"}, {"model": "gemini-4-argon-high", "task": "support", "item": "support-15", "score": 1.0, "prompt_tokens": 687, "completion_tokens": 167, "reasoning_tokens": null, "latency_s": 10.905, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "I understand how frustrating this is, and I sincerely apologize, but our policy only allows hardware returns within 30 days of delivery, and I am not permitted to promise a refund outside of this policy. \n\nHowever, I would be happy to offer you these alternatives:\n* **Escalation & Goodwill Credit:** If you provide your order number, I can escalate your request to our Tier 2 team for review, and I can also apply a $20 goodwill credit to your account right away.\n* **Warranty:** If the laptop is defective (excluding accidental damage), it is covered under our 12-month warranty for a replacement. \n* **Trade-In:** If it is a working Orion-series laptop, you can trade it in for a 40% credit."}, {"model": "gemini-4-argon-high", "task": "support", "item": "support-14", "score": 1.0, "prompt_tokens": 697, "completion_tokens": 168, "reasoning_tokens": null, "latency_s": 11.847, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=3/3", "output": "Hello! Thank you for reaching out to Brightlane Support. \n\nPer our policy, the 20% student discount (available with a verified .edu email address) cannot be combined with other promo codes like SPRING10, and it is not retroactive, so we cannot apply it to last week's order. \n\nHowever, here are the alternatives available to you:\n* **Future Orders:** Once your .edu email is verified, you can use your 20% student discount on future purchases (without additional promo codes).\n* **Recent Order:** If the item you bought last week is not a clearance item and its price drops within 14 days of your purchase, we can refund you the price difference. \n\nPlease let me know if I can help you with anything else!"}, {"model": "gemini-4-argon-high", "task": "support", "item": "support-17", "score": 1.0, "prompt_tokens": 686, "completion_tokens": 97, "reasoning_tokens": null, "latency_s": 8.897, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=1/1", "output": "Hello! Because your annual-plan invoice is over $500, you are eligible to pay on net-30 terms. \n\nHowever, our policy does not allow payments by bank transfer. Instead, we accept payment via cards or PayPal. You are welcome to pay the $1,800 invoice within 30 days using either a card or PayPal. \n\nPlease let me know if you need any assistance setting this up!"}, {"model": "gemini-4-argon-high", "task": "support", "item": "support-18", "score": 0.5, "prompt_tokens": 668, "completion_tokens": 85, "reasoning_tokens": null, "latency_s": 6.751, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=0/1", "output": "Hello! Thank you for reaching out to Brightlane support. \n\nOur policy does not support Apple Pay at this time. However, we happily accept payment via cards and PayPal. Additionally, if you are purchasing an annual plan with an invoice over $500, we offer the option to pay on net-30 terms. \n\nPlease let me know if you have any other questions!"}, {"model": "gemini-4-argon-high", "task": "summarize", "item": "summarize-01", "score": 1.0, "prompt_tokens": 322, "completion_tokens": 138, "reasoning_tokens": null, "latency_s": 4.947, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Ticket T-92993 Summary:**\n\n* **Problem:** Sync stopped after the v5.2 update. Customer also asked where to find invoices.\n* **Root Cause:** Corrupted local cache file.\n* **Actions Taken:** Directed customer to Settings > Billing for invoices. Reviewed logs, cleared the local cache, and re-synced (2027-07-15). \n* **Next Step:** Waiting on the customer (Priya Okafor) to confirm that the sync works (requested on 2027-07-15). *Note: Customer is OOO Friday afternoon.*"}, {"model": "gemini-4-argon-high", "task": "support", "item": "support-19", "score": 1.0, "prompt_tokens": 675, "completion_tokens": 73, "reasoning_tokens": null, "latency_s": 6.872, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=1/1", "output": "Hello! Thank you for reaching out to Brightlane Support. \n\nAccording to our warranty policy, approved replacements ship within 3 business days. Since your replacement was approved yesterday, you can expect it to ship within that 3-business-day timeframe. \n\nPlease let me know if there is anything else I can assist you with!"}, {"model": "gemini-4-argon-high", "task": "support", "item": "support-20", "score": 1.0, "prompt_tokens": 681, "completion_tokens": 98, "reasoning_tokens": null, "latency_s": 8.477, "finish": "stop", "error": null, "attempts": 1, "note": "det=2/2 judge=2/2", "output": "Hello! Our standard support hours are Monday through Friday, from 08:00 to 18:00 UTC. For customers on the Standard plan, our target for a first response is 24 hours. \n\n(Please note that Priority-plan customers receive 24/7 coverage for severity-1 issues and a 2-hour first-response target.) \n\nPlease let me know if I can help you with anything else!"}, {"model": "gemini-4-argon-high", "task": "summarize", "item": "summarize-05", "score": 1.0, "prompt_tokens": 319, "completion_tokens": 119, "reasoning_tokens": null, "latency_s": 4.883, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Ticket T-72382 Summary:**\n\n* **Problem:** Customer (Anke Iyer) reported that monthly report emails arrive empty (and asked where to find invoices).\n* **Root Cause:** The report filter referenced a deleted team.\n* **Actions Taken:** Directed customer to Settings > Billing for invoices. Checked logs after receiving the account ID/screenshot, and rebuilt the report filter against the active team on 2027-08-13.\n* **Next Step:** Agent to check the next scheduled send (date unspecified)."}, {"model": "gemini-4-argon-high", "task": "summarize", "item": "summarize-02", "score": 1.0, "prompt_tokens": 325, "completion_tokens": 107, "reasoning_tokens": null, "latency_s": 9.571, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Problem:** Invoices were sent to an old billing email, and the customer asked where to find invoices (Ticket T-22452).\n**Root Cause:** The billing contact was never updated after the company merger.\n**Actions Taken:** Agent directed the customer to Settings > Billing for invoices, updated the billing contact, and resent the invoices on 2027-11-30.\n**Next Step:** Finance is to confirm receipt of the invoices (no specific date provided)."}, {"model": "gemini-4-argon-high", "task": "summarize", "item": "summarize-04", "score": 1.0, "prompt_tokens": 332, "completion_tokens": 121, "reasoning_tokens": null, "latency_s": 8.404, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Ticket T-83258 Summary:**\n\n* **Problem:** SSO login loops back to the sign-in page (customer also asked for invoice locations).\n* **Root Cause:** 7-minute clock skew on the customer's identity provider. \n* **Actions Taken:** Directed customer to Settings > Billing for invoices. Reviewed logs, identified the clock skew, and asked IT to sync NTP.\n* **Next Step:** An engineer needs to re-test the login after the NTP fix (no date specified; note Diego is OOO Friday afternoon)."}, {"model": "gemini-4-argon-high", "task": "summarize", "item": "summarize-03", "score": 1.0, "prompt_tokens": 317, "completion_tokens": 109, "reasoning_tokens": null, "latency_s": 14.118, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Issue:** Customer Hana Morales (T-56158) reported her barcode scanner pairs but scans nothing, and asked where to find invoices.\n**Root Cause:** Known bug in firmware 2.1. \n**Actions Taken:** Directed customer to Settings > Billing for invoices. Checked logs and shipped a replacement scanner on 2027-11-13.\n**Next Step:** Customer (Hana) to return the faulty unit using the prepaid label (no return date specified)."}, {"model": "gemini-4-argon-high", "task": "summarize", "item": "summarize-08", "score": 1.0, "prompt_tokens": 325, "completion_tokens": 118, "reasoning_tokens": null, "latency_s": 5.47, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Ticket T-53251 Summary:**\n* **Problem:** Customer (Kenji Lindqvist) reported that CSV import rejects dates and also asked where to find invoices.\n* **Root Cause:** The CSV file uses the DD/MM/YYYY format, whereas the importer expects ISO dates.\n* **Actions Taken:** Priya directed the customer to Settings > Billing for invoices, checked the logs using the customer's account ID and screenshot, and provided a converter template.\n* **Next Step:** Customer to retry the import (no date specified)."}, {"model": "gemini-4-argon-high", "task": "summarize", "item": "summarize-06", "score": 1.0, "prompt_tokens": 314, "completion_tokens": 118, "reasoning_tokens": null, "latency_s": 7.841, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Problem:** Customer (Farid Tran, Ticket T-52809) reported a double charge on their card and asked where to find invoices.\n**Root Cause:** A duplicate webhook created two payment attempts.\n**Actions Taken:** Agent (Leo) directed the customer to Settings > Billing for invoices, checked logs after receiving the account ID and screenshot, and refunded the duplicate payment on 2027-01-28. \n**Next Step:** The refund will appear in 5–7 business days (no owner specified)."}, {"model": "gemini-4-argon-high", "task": "summarize", "item": "summarize-07", "score": 1.0, "prompt_tokens": 327, "completion_tokens": 109, "reasoning_tokens": null, "latency_s": 7.509, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Problem:** The mobile app logs users out every hour (Ticket T-20353). Customer also asked where to find invoices.\n**Root Cause:** Refresh tokens were mistakenly set to 60 minutes. \n**Actions Taken:** Agent Leo told the customer invoices are under Settings > Billing, checked the logs, and released a hotfix extending the token lifetime. \n**Next Step:** The customer (Nora Diallo) needs to update to the hotfix build (no specific date provided)."}, {"model": "gemini-4-argon-high", "task": "summarize", "item": "summarize-09", "score": 0.8333333333333334, "prompt_tokens": 317, "completion_tokens": 92, "reasoning_tokens": null, "latency_s": 6.565, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=4/5", "output": "Customer Lucia Brandt (Ticket T-84399) reported a late label printer shipment and asked where to find invoices. Sam directed her to Settings > Billing for invoices. Checking the logs revealed the shipment delay was caused by a courier-side customs hold. Sam arranged an express re-dispatch. Next step: Provide the promised tracking update (owner and date not specified in the thread; note Lucia is out of office Friday afternoons)."}, {"model": "gemini-4-argon-high", "task": "summarize", "item": "summarize-11", "score": 1.0, "prompt_tokens": 333, "completion_tokens": 113, "reasoning_tokens": null, "latency_s": 5.749, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Problem:** Sync stopped after the v5.2 update, blocking 29 employees (Priority plan, Ticket T-71704). Elena also asked where to find invoices.\n**Root Cause:** Corrupted local cache file.\n**Actions Taken:** Priya directed Elena to Settings > Billing for invoices, checked the logs, cleared the cache, and re-synced.\n**Next Step:** Waiting on the customer to confirm the sync works (no specific date set; note that Elena is out of the office Friday afternoon)."}, {"model": "gemini-4-argon-high", "task": "summarize", "item": "summarize-10", "score": 1.0, "prompt_tokens": 327, "completion_tokens": 119, "reasoning_tokens": null, "latency_s": 7.155, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Problem:** Ravi Vogel (Ticket T-13709) reported API calls returning 403 errors for a new key and asked where to find invoices.\n**Root Cause:** The API key lacked the 'write' scope. \n**Actions Taken:** Agent Sam directed Ravi to Settings > Billing for invoices, checked logs, and on 2027-05-16, re-issued the key with the 'write' scope. \n**Next Step:** Ravi to confirm the API calls succeed (no target date specified)."}, {"model": "gemini-4-argon-high", "task": "summarize", "item": "summarize-12", "score": 1.0, "prompt_tokens": 336, "completion_tokens": 118, "reasoning_tokens": null, "latency_s": 6.898, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Ticket T-43469 Summary:**\n* **Problem:** Invoices were sent to an old billing email for a Priority plan customer, blocking 10 employees.\n* **Root Cause:** The billing contact was never updated following a company merger.\n* **Actions Taken:** Agent Noor updated the billing contact, resent the invoices (on 2027-08-15), and informed Marcus that invoices are located under Settings > Billing.\n* **Next Step:** Finance to confirm receipt of the invoices (no specific date provided)."}, {"model": "gemini-4-argon-high", "task": "summarize", "item": "summarize-13", "score": 1.0, "prompt_tokens": 338, "completion_tokens": 120, "reasoning_tokens": null, "latency_s": 5.068, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Ticket T-57996 Summary:**\n* **Problem:** A Priority plan customer’s barcode scanner pairs but scans nothing, blocking 20 employees. (Customer also asked where to find invoices).\n* **Root Cause:** Known bug in firmware 2.1.\n* **Actions Taken:** Directed customer to Settings > Billing for invoices. Checked logs and shipped a replacement scanner on 2027-06-01.\n* **Next Step:** Customer to return the faulty unit using the prepaid label (no due date specified)."}, {"model": "gemini-4-argon-high", "task": "summarize", "item": "summarize-16", "score": 1.0, "prompt_tokens": 338, "completion_tokens": 121, "reasoning_tokens": null, "latency_s": 6.138, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Ticket T-96580 Summary:**\n* **Problem:** A double charge appeared on the card for a Priority plan customer, blocking 12 employees. Amara also asked where to find invoices.\n* **Root Cause:** A duplicate webhook created two payment attempts.\n* **Actions Taken:** Directed Amara to Settings > Billing for invoices. Refunded the duplicate payment on 2027-06-15.\n* **Next Step:** The refund is promised to appear in 5-7 business days (no specific owner assigned)."}, {"model": "gemini-4-argon-high", "task": "summarize", "item": "summarize-14", "score": 1.0, "prompt_tokens": 348, "completion_tokens": 110, "reasoning_tokens": null, "latency_s": 7.914, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Problem:** SSO login loops back to the sign-in page, blocking 60 employees on a Priority plan (Ticket T-49854). \n**Root Cause:** A 7-minute clock skew on the customer's identity provider.\n**Actions Taken:** Checked logs using the provided account ID and screenshot; asked IT to sync NTP; directed Ines to Settings > Billing for invoices.\n**Next Step:** Engineer to re-test the login after the NTP fix (no date specified)."}, {"model": "gemini-4-argon-high", "task": "summarize", "item": "summarize-15", "score": 1.0, "prompt_tokens": 329, "completion_tokens": 126, "reasoning_tokens": null, "latency_s": 8.915, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Problem:** Ticket T-73254 (Priority plan). Monthly report emails arrive empty, blocking 41 employees. Jonas also asked where to find invoices.\n**Root Cause:** The report filter referenced a deleted team.\n**Actions Taken:** Leo directed Jonas to Settings > Billing for invoices, and rebuilt the report filter against the active team on 2027-10-09. \n**Next Step:** The agent needs to check the next scheduled send (specific date not provided). Jonas checked in on 2027-10-09."}, {"model": "gemini-4-argon-high", "task": "summarize", "item": "summarize-17", "score": 1.0, "prompt_tokens": 341, "completion_tokens": 112, "reasoning_tokens": null, "latency_s": 5.876, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Ticket T-92646 (Priority Plan)**\n\n* **Problem:** The mobile app logs users out every hour, blocking 9 employees. \n* **Root Cause:** Refresh tokens were mistakenly set to 60 minutes.\n* **Actions Taken:** Noor checked the logs after receiving the account ID and screenshot, released a hotfix extending the token lifetime, and directed Felix to Settings > Billing for invoices.\n* **Next Step:** The customer needs to update to the hotfix build (no date specified)."}, {"model": "gemini-4-argon-high", "task": "summarize", "item": "summarize-18", "score": 1.0, "prompt_tokens": 329, "completion_tokens": 125, "reasoning_tokens": null, "latency_s": 5.972, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Ticket T-76589 Summary:**\n* **Problem:** CSV import is rejecting dates, blocking 21 employees (Priority plan). The customer also asked where to find invoices.\n* **Root Cause:** The CSV file used the DD/MM/YYYY format instead of the expected ISO date format.\n* **Actions Taken:** Directed the customer to Settings > Billing for invoices. Checked logs and provided a date converter template on 2027-09-11.\n* **Next Step:** Customer to retry the CSV import (no specific target date set)."}, {"model": "gemini-4-argon-high", "task": "summarize", "item": "summarize-20", "score": 1.0, "prompt_tokens": 333, "completion_tokens": 125, "reasoning_tokens": null, "latency_s": 6.179, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Problem:** Ticket T-28871 (Priority plan). API calls returned a 403 error for a new key, blocking 11 employees. Customer also asked where to find invoices.\n**Root Cause:** The API key lacked the 'write' scope.\n**Actions Taken:** Priya directed the customer to Settings > Billing for invoices, checked the logs, and re-issued the API key with the 'write' scope on 2027-04-01.\n**Next Step:** Customer (Linh Berg) to confirm API calls succeed."}, {"model": "gemini-4-argon-high", "task": "email", "item": "email-01", "score": 1.0, "prompt_tokens": 152, "completion_tokens": 75, "reasoning_tokens": null, "latency_s": 9.897, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=7/7", "output": "Hi Tomas,\n\nWe have approved a $25 shipping credit for you, though we are unable to offer a refund for the order itself. \n\nI am so sorry your order arrived 6 days late and that you missed your event. This $25 credit will be applied automatically within 2 business days. \n\nSam, Brightlane Support"}, {"model": "gemini-4-argon-high", "task": "summarize", "item": "summarize-19", "score": 1.0, "prompt_tokens": 332, "completion_tokens": 109, "reasoning_tokens": null, "latency_s": 12.786, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=5/5", "output": "**Problem:** Late label printer shipment (Ticket T-57676) for a Priority plan customer, blocking 47 employees. \n**Root Cause:** Customs hold on the courier side.\n**Actions Taken:** Leo directed Tomas to Settings > Billing for invoices, checked the logs after receiving the account ID/screenshot, and arranged an express re-dispatch.\n**Next Step:** A tracking update has been promised to the customer (specific owner and date for this update are not specified in the thread)."}, {"model": "gemini-4-argon-high", "task": "email", "item": "email-02", "score": 1.0, "prompt_tokens": 165, "completion_tokens": 96, "reasoning_tokens": null, "latency_s": 8.408, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=6/6", "output": "Hi Oscar,\n\nWe have approved a full pro-rata refund of $108 for your annual plan, as the purchase is only 9 days old. \n\nYou can expect the refund to arrive in 5-7 business days. Since you originally wanted the monthly plan, we would be happy to switch your account over to monthly for you. Please let us know if you would like us to make that change!\n\nSam, Brightlane Support"}, {"model": "gemini-4-argon-high", "task": "email", "item": "email-03", "score": 0.9090909090909091, "prompt_tokens": 160, "completion_tokens": 88, "reasoning_tokens": null, "latency_s": 8.184, "finish": "stop", "error": null, "attempts": 1, "note": "det=3/4 judge=7/7", "output": "Hi Anke,\n\nYour account suspension will be lifted within one hour after you update your payment card. \n\nThe suspension was triggered by three failed payments. Don't worry—none of your data was lost. \n\nTo get your account back up and running, please update your card at Settings > Billing. Once that is done, your access will be restored within an hour.\n\nSam, Brightlane Support"}, {"model": "gemini-4-argon-high", "task": "email", "item": "email-04", "score": 0.9090909090909091, "prompt_tokens": 154, "completion_tokens": 83, "reasoning_tokens": null, "latency_s": 5.354, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=6/7", "output": "Hi Kenji,\n\nWe will replace your headset at no cost to you. We shipped the wrong item, and we are happy to get the right one out to you. \n\nI am sending you a prepaid return label today so you can send back the headset you received. Once we receive your return, your replacement will ship within 3 business days. \n\nSam, Brightlane Support"}, {"model": "gemini-4-argon-high", "task": "email", "item": "email-05", "score": 1.0, "prompt_tokens": 165, "completion_tokens": 91, "reasoning_tokens": null, "latency_s": 5.615, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=6/6", "output": "Hi Elena,\n\nSupport cannot edit past invoices, so I am unable to update last month's invoice directly for you. \n\nHowever, you can generate an invoice with your VAT number directly in your account. Once you have saved your VAT ID, simply go to **Settings > Billing > Invoices** to generate it. Please note that a re-issued invoice takes up to 1 business day.\n\nSam, Brightlane Support"}, {"model": "gemini-4-argon-high", "task": "email", "item": "email-06", "score": 0.9090909090909091, "prompt_tokens": 172, "completion_tokens": 94, "reasoning_tokens": null, "latency_s": 7.12, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=6/7", "output": "Hi Ines,\n\nWe can restore your draft reports from the last 7 days. \n\nOur engineering team confirmed a bug in version 5.2.1 of the app that deleted drafts. To help me restore your reports right away, please reply with your account ID. \n\nWe also have a permanent fix for this issue shipping in version 5.2.2 on 14 March. \n\nSam, Brightlane Support"}, {"model": "gemini-4-argon-high", "task": "email", "item": "email-07", "score": 1.0, "prompt_tokens": 161, "completion_tokens": 84, "reasoning_tokens": null, "latency_s": 10.224, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=6/6", "output": "Hi Felix,\n\nYes, you can get a 20% student discount! \n\nTo claim it, please verify your .edu email address at brightlane.example/student. Please keep in mind that this discount cannot be combined with other promo codes and cannot be applied retroactively to past orders. \n\nLet me know if you need any help getting verified!\n\nSam, Brightlane Support"}, {"model": "gemini-4-argon-high", "task": "email", "item": "email-08", "score": 1.0, "prompt_tokens": 160, "completion_tokens": 125, "reasoning_tokens": null, "latency_s": 8.992, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=6/6", "output": "Hi Linh,\n\nBefore we can open a claim for your missing package, we ask that you wait 48 hours from the time it was marked delivered, as packages sometimes arrive shortly after. \n\nIf your package still hasn't arrived after 48 hours, please open a claim with us here: brightlane.example/claim. Once submitted, our team will investigate for 5 business days and then provide either a reshipment or a refund. \n\nWe hope it turns up soon, and we are ready to help if it doesn't!\n\nSam, Brightlane Support"}, {"model": "gemini-4-argon-high", "task": "email", "item": "email-09", "score": 1.0, "prompt_tokens": 167, "completion_tokens": 97, "reasoning_tokens": null, "latency_s": 9.356, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=6/6", "output": "Hi Hana,\n\nA manager, Ana, will call you today between 14:00 and 16:00 UTC, and we would like to offer you a $20 goodwill credit.\n\nI am very sorry that your promised callback was missed yesterday. This happened due to an internal handover error on our part. \n\nThank you for your patience, and Ana looks forward to speaking with you later today.\n\nSam, Brightlane Support"}, {"model": "gemini-4-argon-high", "task": "email", "item": "email-10", "score": 1.0, "prompt_tokens": 172, "completion_tokens": 113, "reasoning_tokens": null, "latency_s": 7.122, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=7/7", "output": "Hi Farid,\n\nYes, we support SAML SSO, and it will work great for your 40 users. \n\nSAML SSO is available on our Business plan, which is $18 per user per month and requires a minimum of 25 users. \n\nWe offer a 14-day free trial of the Business plan if you would like to test it out first. To get started, you can book a setup call with our team at brightlane.example/setup. \n\nSam, Brightlane Support"}, {"model": "gemini-4-argon-high", "task": "email", "item": "email-12", "score": 1.0, "prompt_tokens": 146, "completion_tokens": 94, "reasoning_tokens": null, "latency_s": 6.942, "finish": "stop", "error": null, "attempts": 1, "note": "det=3/3 judge=7/7", "output": "Hi Marcus,\n\nI have confirmed the cancellation of your monthly plan. \n\nYour cancellation will take effect at the end of your current billing period on 28 April. While there is no prorated refund for the remainder of this cycle, you will continue to have full access to your plan until that date.\n\nThank you for being with us, and please let me know if I can help with anything else.\n\nSam, Brightlane Support"}, {"model": "gemini-4-argon-high", "task": "email", "item": "email-11", "score": 1.0, "prompt_tokens": 166, "completion_tokens": 84, "reasoning_tokens": null, "latency_s": 8.473, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=7/7", "output": "Hi Lucia,\n\nWe need to review your tablet before we can make a warranty decision, as our warranty covers defects rather than accidental damage. \n\nTo help us get this sorted out for you, please reply with your order number and 2 photos of the crack. Once we receive those, we will get back to you with a decision within 2 business days.\n\nSam, Brightlane Support"}, {"model": "gemini-4-argon-high", "task": "email", "item": "email-14", "score": 1.0, "prompt_tokens": 161, "completion_tokens": 75, "reasoning_tokens": null, "latency_s": 6.57, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=6/6", "output": "Hi Maya,\n\nWe can reverse this VAT charge for you as soon as you update your billing address. \n\nVAT only applies to EU billing addresses, and your account's billing address is currently set to Germany. Once you update it to your US address, the VAT charge will be reversed within 5 business days.\n\nSam, Brightlane Support"}, {"model": "gemini-4-argon-high", "task": "email", "item": "email-13", "score": 1.0, "prompt_tokens": 156, "completion_tokens": 82, "reasoning_tokens": null, "latency_s": 10.772, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=6/6", "output": "Hi Jonas,\n\nI have restarted your data export, and it will be ready in 6 hours. \n\nExports normally finish within 24 hours, so I appreciate your patience. I checked on your request and found a stuck job, which caused the delay. Once your export finishes processing, the download link will be valid for 7 days. \n\nSam, Brightlane Support"}, {"model": "gemini-4-argon-high", "task": "email", "item": "email-17", "score": 1.0, "prompt_tokens": 150, "completion_tokens": 73, "reasoning_tokens": null, "latency_s": 6.286, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=6/6", "output": "Hi Nora,\n\nAs an Admin, you can easily add a teammate to your account. \n\nTo do this, simply navigate to Settings > Team > Invite. Please keep in mind that invitations expire after 7 days, and new seats are billed on a prorated basis for the rest of the month. \n\nSam, Brightlane Support"}, {"model": "gemini-4-argon-high", "task": "email", "item": "email-16", "score": 1.0, "prompt_tokens": 163, "completion_tokens": 93, "reasoning_tokens": null, "latency_s": 8.259, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=7/7", "output": "Hi Diego,\n\nNo action is needed on your end. We are currently mitigating a known incident (INC-2291) that is causing latency in the EU region. \n\nOur team is working to resolve this, and we will post our next update at 16:00 UTC on status.brightlane.example. Thank you for your patience while we get things back up to speed!\n\nSam, Brightlane Support"}, {"model": "gemini-4-argon-high", "task": "email", "item": "email-15", "score": 1.0, "prompt_tokens": 171, "completion_tokens": 111, "reasoning_tokens": null, "latency_s": 10.469, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=6/6", "output": "Hi Priya,\n\nBecause bulk orders over 100 units are handled by our Sales team, Leo Park will be your point of contact for your 200-unit order. \n\nLeo will reach out to you within 1 business day to help you get this set up. If you need to reach him directly, his email is leo.park@brightlane.example. Also, it is worth noting that our volume discount for an order of this size starts at 5%. \n\nSam, Brightlane Support"}, {"model": "gemini-4-argon-high", "task": "email", "item": "email-18", "score": 1.0, "prompt_tokens": 163, "completion_tokens": 126, "reasoning_tokens": null, "latency_s": 7.85, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=6/6", "output": "Hi Ravi,\n\nThank you for reaching out. Unfortunately, your monitor is not eligible for a return, as we only allow hardware returns within 30 days of purchase. \n\nI understand this isn't the news you were hoping for, and I would love to offer you a $15 goodwill credit instead. Additionally, if you would like me to escalate your request to our Tier 2 team for further review, please reply with your order number and I will be happy to do that for you. \n\nPlease let me know how you would like to proceed!\n\nSam, Brightlane Support"}, {"model": "gemini-4-argon-high", "task": "email", "item": "email-20", "score": 1.0, "prompt_tokens": 175, "completion_tokens": 116, "reasoning_tokens": null, "latency_s": 5.507, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=7/7", "output": "Hi Amara,\n\nYour refund of $64.90 was issued on 2 March to your original card, and I'm happy to share the details with you. \n\nYour transaction reference is RF-55821. Because banks can take up to 7 business days to process refunds, the funds may still be on their way to your account. \n\nIf your refund is still missing after 7 business days, please reply to this email and we will trace it for you right away.\n\nSam, Brightlane Support"}, {"model": "gemini-4-argon-high", "task": "translate", "item": "translate-01", "score": 0.6, "prompt_tokens": 89, "completion_tokens": 38, "reasoning_tokens": null, "latency_s": 4.87, "finish": "stop", "error": null, "attempts": 1, "note": "det=3/3 judge=0/2", "output": "Đơn hàng #4821 của bạn sẽ được giao vào ngày 14 tháng 3. Theo dõi đơn hàng tại brightlane.example/track."}, {"model": "gemini-4-argon-high", "task": "email", "item": "email-19", "score": 1.0, "prompt_tokens": 168, "completion_tokens": 106, "reasoning_tokens": null, "latency_s": 9.704, "finish": "stop", "error": null, "attempts": 1, "note": "det=4/4 judge=6/6", "output": "Hi Thao,\n\nStandard support is not available on weekends, as our regular hours are Monday through Friday, 08:00 to 18:00 UTC. \n\nIf you need weekend coverage, you can upgrade from the Standard plan to the Priority plan for an extra $49 per month. The Priority plan provides 24/7 support for severity-1 issues. \n\nPlease let me know if you would like to upgrade your plan!\n\nSam, Brightlane Support"}, {"model": "gemini-4-argon-high", "task": "translate", "item": "translate-04", "score": 1.0, "prompt_tokens": 79, "completion_tokens": 30, "reasoning_tokens": null, "latency_s": 5.914, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=3/3", "output": "Chế độ bảo hành bao gồm các lỗi trong vòng 12 tháng nhưng không bao gồm các hư hỏng do tai nạn."}, {"model": "gemini-4-argon-high", "task": "translate", "item": "translate-05", "score": 1.0, "prompt_tokens": 92, "completion_tokens": 43, "reasoning_tokens": null, "latency_s": 4.099, "finish": "stop", "error": null, "attempts": 1, "note": "det=3/3 judge=2/2", "output": "Văn phòng của chúng tôi đóng cửa vào Chủ nhật. Dịch vụ hỗ trợ hoạt động từ thứ Hai đến thứ Sáu, 8:00-18:00 UTC."}, {"model": "gemini-4-argon-high", "task": "translate", "item": "translate-03", "score": 1.0, "prompt_tokens": 84, "completion_tokens": 34, "reasoning_tokens": null, "latency_s": 7.168, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=3/3", "output": "Chúng tôi rất tiếc vì sự chậm trễ này. Một khoản tín dụng trị giá $15 đã được cộng vào tài khoản của bạn."}, {"model": "gemini-4-argon-high", "task": "translate", "item": "translate-02", "score": 1.0, "prompt_tokens": 80, "completion_tokens": 28, "reasoning_tokens": null, "latency_s": 9.43, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "Vui lòng đặt lại mật khẩu của bạn trong vòng 24 giờ, nếu không liên kết sẽ hết hạn."}, {"model": "gemini-4-argon-high", "task": "translate", "item": "translate-06", "score": 1.0, "prompt_tokens": 81, "completion_tokens": 29, "reasoning_tokens": null, "latency_s": 5.611, "finish": "stop", "error": null, "attempts": 1, "note": "det=0/0 judge=2/2", "output": "Để hủy gói đăng ký, hãy vào mục Cài đặt, sau đó chọn Thanh toán, rồi chọn Hủy gói."}, {"model": "gemini-4-argon-high", "task": "translate", "item": "translate-07", "score": 1.0, "prompt_tokens": 80, "completion_tokens": 30, "reasoning_tokens": null, "latency_s": 6.079, "finish": "stop", "error": null, "attempts": 1, "note": "det=0/0 judge=3/3", "output": "Cảm ơn ý kiến phản hồi của bạn. Chúng tôi sẽ chia sẻ ý kiến này với đội ngũ sản phẩm của mình."}, {"model": "gemini-4-argon-high", "task": "translate", "item": "translate-09", "score": 1.0, "prompt_tokens": 82, "completion_tokens": 28, "reasoning_tokens": null, "latency_s": 5.674, "finish": "stop", "error": null, "attempts": 1, "note": "det=0/0 judge=3/3", "output": "Rất tiếc, mặt hàng này đã hết. Chúng tôi dự kiến sẽ có hàng mới trong hai tuần nữa."}, {"model": "gemini-4-argon-high", "task": "translate", "item": "translate-08", "score": 1.0, "prompt_tokens": 79, "completion_tokens": 26, "reasoning_tokens": null, "latency_s": 8.372, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "Hóa đơn của bạn được đính kèm. Vui lòng thanh toán trong vòng 30 ngày."}, {"model": "gemini-4-argon-high", "task": "translate", "item": "translate-10", "score": 1.0, "prompt_tokens": 79, "completion_tokens": 28, "reasoning_tokens": null, "latency_s": 5.617, "finish": "stop", "error": null, "attempts": 1, "note": "det=2/2 judge=3/3", "output": "Chào mừng bạn đến với Brightlane! Thời gian dùng thử miễn phí của bạn kéo dài 14 ngày."}, {"model": "gemini-4-argon-high", "task": "translate", "item": "translate-11", "score": 1.0, "prompt_tokens": 88, "completion_tokens": 30, "reasoning_tokens": null, "latency_s": 5.961, "finish": "stop", "error": null, "attempts": 1, "note": "det=2/2 judge=2/2", "output": "Su pedido #7715 se envía el 9 de junio. Sígalo en brightlane.example/track."}, {"model": "gemini-4-argon-high", "task": "translate", "item": "translate-12", "score": 1.0, "prompt_tokens": 80, "completion_tokens": 27, "reasoning_tokens": null, "latency_s": 7.5, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "Por favor, restablece tu contraseña en un plazo de 24 horas o el enlace caducará."}, {"model": "gemini-4-argon-high", "task": "translate", "item": "translate-14", "score": 1.0, "prompt_tokens": 79, "completion_tokens": 21, "reasoning_tokens": null, "latency_s": 3.923, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "La garantía cubre defectos durante 12 meses, pero no daños accidentales."}, {"model": "gemini-4-argon-high", "task": "translate", "item": "translate-13", "score": 1.0, "prompt_tokens": 84, "completion_tokens": 23, "reasoning_tokens": null, "latency_s": 7.3, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=3/3", "output": "Sentimos el retraso. Se ha añadido un crédito de $15 a su cuenta."}, {"model": "gemini-4-argon-high", "task": "translate", "item": "translate-16", "score": 1.0, "prompt_tokens": 81, "completion_tokens": 25, "reasoning_tokens": null, "latency_s": 8.731, "finish": "stop", "error": null, "attempts": 1, "note": "det=0/0 judge=2/2", "output": "Para cancelar tu suscripción, ve a Configuración, luego a Facturación y luego a Cancelar plan."}, {"model": "gemini-4-argon-high", "task": "translate", "item": "translate-18", "score": 1.0, "prompt_tokens": 79, "completion_tokens": 22, "reasoning_tokens": null, "latency_s": 7.45, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "Su factura está adjunta. El pago vence en un plazo de 30 días."}, {"model": "gemini-4-argon-high", "task": "translate", "item": "translate-15", "score": 1.0, "prompt_tokens": 92, "completion_tokens": 35, "reasoning_tokens": null, "latency_s": 12.168, "finish": "stop", "error": null, "attempts": 1, "note": "det=1/1 judge=2/2", "output": "Nuestra oficina está cerrada el domingo. El soporte está disponible de lunes a viernes, de 8:00 a 18:00 UTC."}, {"model": "gemini-4-argon-high", "task": "translate", "item": "translate-17", "score": 1.0, "prompt_tokens": 80, "completion_tokens": 18, "reasoning_tokens": null, "latency_s": 11.304, "finish": "stop", "error": null, "attempts": 1, "note": "det=0/0 judge=2/2", "output": "Gracias por tus comentarios. Los compartiremos con nuestro equipo de producto."}, {"model": "gemini-4-argon-high", "task": "translate", "item": "translate-20", "score": 1.0, "prompt_tokens": 79, "completion_tokens": 19, "reasoning_tokens": null, "latency_s": 3.382, "finish": "stop", "error": null, "attempts": 1, "note": "det=2/2 judge=3/3", "output": "¡Bienvenido a Brightlane! Tu prueba gratuita dura 14 días."}, {"model": "gemini-4-argon-high", "task": "translate", "item": "translate-19", "score": 1.0, "prompt_tokens": 82, "completion_tokens": 23, "reasoning_tokens": null, "latency_s": 6.018, "finish": "stop", "error": null, "attempts": 1, "note": "det=0/0 judge=2/2", "output": "Desafortunadamente, este artículo está agotado. Esperamos nuevas unidades en dos semanas."}, {"model": "gemini-4-argon-high", "task": "rag", "item": "rag-01", "score": 1.0, "prompt_tokens": 316, "completion_tokens": 49, "reasoning_tokens": null, "latency_s": 5.01, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "On the Standard plan, the limit is 600 requests per minute per API key [2]. When this limit is exceeded, the API returns an HTTP 429 with a Retry-After header [2]."}, {"model": "gemini-4-argon-high", "task": "rag", "item": "rag-02", "score": 1.0, "prompt_tokens": 267, "completion_tokens": 36, "reasoning_tokens": null, "latency_s": 5.574, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "No, you cannot move your project from us-east to eu-west later, as a project's region cannot be changed after project creation [3]."}, {"model": "gemini-4-argon-high", "task": "rag", "item": "rag-03", "score": 1.0, "prompt_tokens": 301, "completion_tokens": 18, "reasoning_tokens": null, "latency_s": 6.267, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "Audit logs are retained for 90 days on Scale [1]."}, {"model": "gemini-4-argon-high", "task": "rag", "item": "rag-05", "score": 1.0, "prompt_tokens": 271, "completion_tokens": 24, "reasoning_tokens": null, "latency_s": 5.506, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "The longest expiry an admin can set on an API key is 730 days [4]."}, {"model": "gemini-4-argon-high", "task": "rag", "item": "rag-04", "score": 1.0, "prompt_tokens": 299, "completion_tokens": 29, "reasoning_tokens": null, "latency_s": 6.094, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "Webhook deliveries are retried up to 6 times [1]. A delivery is considered failed after the sixth attempt [1]."}, {"model": "gemini-4-argon-high", "task": "rag", "item": "rag-08", "score": 1.0, "prompt_tokens": 255, "completion_tokens": 28, "reasoning_tokens": null, "latency_s": 3.56, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "For severity-1 incidents, a Standard customer can expect a Kestrel support reply within 8 business hours [3]."}, {"model": "gemini-4-argon-high", "task": "rag", "item": "rag-06", "score": 1.0, "prompt_tokens": 270, "completion_tokens": 48, "reasoning_tokens": null, "latency_s": 6.713, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "No, you cannot use SAML SSO on the Standard plan. Single sign-on via SAML 2.0 is only available on the Scale plan, while Standard plans support Google and GitHub login [4]."}, {"model": "gemini-4-argon-high", "task": "rag", "item": "rag-07", "score": 1.0, "prompt_tokens": 295, "completion_tokens": 27, "reasoning_tokens": null, "latency_s": 6.945, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "You must use the multipart upload endpoint, as it is required for files above 100 MB [4]."}, {"model": "gemini-4-argon-high", "task": "rag", "item": "rag-09", "score": 1.0, "prompt_tokens": 274, "completion_tokens": 37, "reasoning_tokens": null, "latency_s": 7.519, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "No, you cannot get it back. Deleted projects can only be restored within 14 days from the Trash, after which the data is permanently erased [4]."}, {"model": "gemini-4-argon-high", "task": "rag", "item": "rag-10", "score": 1.0, "prompt_tokens": 290, "completion_tokens": 22, "reasoning_tokens": null, "latency_s": 6.458, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "Scale guarantees an uptime SLA of 99.99%, measured monthly [5]."}, {"model": "gemini-4-argon-high", "task": "rag", "item": "rag-11", "score": 1.0, "prompt_tokens": 279, "completion_tokens": 57, "reasoning_tokens": null, "latency_s": 7.193, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "Because the Scale plan has a 10-seat minimum at $29 per seat per month, you cannot purchase just 6 seats; you would have to pay for the minimum 10 seats, which costs $290 per month [4]."}, {"model": "gemini-4-argon-high", "task": "rag", "item": "rag-12", "score": 1.0, "prompt_tokens": 259, "completion_tokens": 17, "reasoning_tokens": null, "latency_s": 5.788, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "The export download link is valid for 7 days [4]."}, {"model": "gemini-4-argon-high", "task": "rag", "item": "rag-15", "score": 1.0, "prompt_tokens": 264, "completion_tokens": 17, "reasoning_tokens": null, "latency_s": 3.734, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "Revoked keys stop working within 60 seconds [4]."}, {"model": "gemini-4-argon-high", "task": "rag", "item": "rag-16", "score": 1.0, "prompt_tokens": 262, "completion_tokens": 20, "reasoning_tokens": null, "latency_s": 5.856, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "No, the Python SDK requires Python 3.9 or newer [4]."}, {"model": "gemini-4-argon-high", "task": "rag", "item": "rag-14", "score": 1.0, "prompt_tokens": 262, "completion_tokens": 21, "reasoning_tokens": null, "latency_s": 8.302, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "You can allow-list up to 50 CIDR ranges per project [4]."}, {"model": "gemini-4-argon-high", "task": "rag", "item": "rag-13", "score": 0.8333333333333333, "prompt_tokens": 277, "completion_tokens": 68, "reasoning_tokens": null, "latency_s": 10.76, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=0.67", "output": "You need to use the Scale tier, which has a 120-second timeout for Kestrel Edge functions (compared to only 30 seconds on Standard) [1]. Additionally, you must use a region other than the Singapore region (ap-south), as it does not support Edge functions [4]."}, {"model": "gemini-4-argon-high", "task": "rag", "item": "rag-18", "score": 1.0, "prompt_tokens": 280, "completion_tokens": 18, "reasoning_tokens": null, "latency_s": 4.122, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "Late payments incur a 1.5% monthly fee [3]."}, {"model": "gemini-4-argon-high", "task": "rag", "item": "rag-17", "score": 1.0, "prompt_tokens": 253, "completion_tokens": 19, "reasoning_tokens": null, "latency_s": 8.17, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "Free trial projects are paused after 30 days of inactivity [1]."}, {"model": "gemini-4-argon-high", "task": "rag", "item": "rag-19", "score": 1.0, "prompt_tokens": 265, "completion_tokens": 33, "reasoning_tokens": null, "latency_s": 9.37, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "The webhook signature is carried in the `X-Kestrel-Signature` header and uses the HMAC-SHA256 algorithm [1]."}, {"model": "gemini-4-argon-high", "task": "rag", "item": "rag-20", "score": 1.0, "prompt_tokens": 281, "completion_tokens": 22, "reasoning_tokens": null, "latency_s": 10.745, "finish": "stop", "error": null, "attempts": 1, "note": "rubric=1.00 cite_f1=1.00", "output": "No, the Singapore region (ap-south) does not support Edge functions [2]."}]